Chapter 308
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Gu Qingqing felt a little sympathetic to Gao Yuan in her heart, she knocked on the door and said, "Manager, Mr. Li He, I'm back." ”
Li He's wife said with a smile: "I'm really embarrassed, it's hard to trouble you to run so far because of the express delivery." ”
There was no embarrassment on her face.
Gu Qingqing scolded in her heart: Stinky old woman, it's really hard, I'm tired to death!
Although he was angry in his heart, Gu Qingqing wanted to pretend to smile on his eyelids.
She did this all for Miss Gao Yuan.
On the table in the room were a few glasses of whiskey, as well as small snacks such as peanuts and chocolate.
"Thank you for your hard work, Gu Qingqing."
"No...... Madam, please see if it's your thing? ”
Do you want to confirm? The receipt is clearly written.
Madame immediately walked over and began to unpack and inspect. Who told her that this was the opening gift she brought to Gao Yuan? No way!
Seeing that Mrs. rudely wanted to open the box, Gu Qingqing was afraid that she would hurt her nails, so she hurriedly went to the next room and got a knife to open the box for her.
"Great! Nothing is broken! ”
Madame pushed Gu Qingqing away and reached into the box to pick up the things. Anyway, the rest will be handed over to Mr. Gao Yuan, and Gu Qingqing, who is fine, left the living room.
Gu Qingqing walked into the kitchen and sat on a chair.
During working hours, you can't sit down where guests can see it.
After a moment of panic, it's already nine o'clock, and the other guest mother and daughter should also be back from the restaurant, right?
At half past nine, Gu Qingqing had to go to each room to make a service with ice cubes, and also to say goodnight.
Gu Qingqing waited for fifteen minutes, and saw that Li He and his wife didn't seem to have any intention of withdrawing troops, so they had to run to call Miss Gao Yuan.
"Manager, I want to ask you ...... urgently"
"I'll be rude first."
Gao Yuan nodded to Li Hehe and his wife, and walked into the kitchen with Gu Qingqing.
"Thank you for your hard work."
Hearing Gu Qingqing's sympathetic voice, Miss Gao Yuan sighed.
"Thank you for helping me out."
"Don't say that. But what's in that box? Vase or candle holder? ”
When Gu Qingqing went to call Mr. Gao Yuan, he glanced at it, as if it was a utensil for putting things.
"It seems to be a glass artwork by a Taiwanese writer...... It's nerve-wracking. ”
However, Gao Yuan immediately got back to business and asked Gu Qingqing what was the matter.
"The evening service time is almost up, if the guest doesn't come back by half past nine, can I use the spare key to enter the room?"
Gao Yuan's answer was "NO".
"It's okay after checking out, but if you enter the room without permission when the guest is not there, it will make a lot of trouble if you drop something."
"That's right... I'm sorry. ”
"In the future, don't be polite when you encounter a similar situation, just ask me. Also, find your own food to eat! ”
After telling Gu Qingqing to pay attention to whether the guest's mother and daughter had returned, Gao Yuan went back to the living room.
Gu Qingqing changed into her uniform again, and made a forest of black tea with a sandwich made by Gao Yuan to solve the dinner.
…… If you have energetic guests, it's hard work to take care of just the two of them.
However, by tomorrow there will be only two groups of guests left, and although there will be three more people the day after tomorrow, there will only be one group left.
If it's full every day, I really hope that Takahara will consider adding more people. Because Gu Qingqing was in charge of the room other than Li He and his wife, he was half tired to death.
When Gu Qingqing was busy shuttling around the rooms, Gao Yuan was always grabbed by Li He and his wife.
It's past twelve o'clock.
Mr. and Mrs. Li did not seem to notice that the living room was only open until eleven o'clock...... Maybe it's a deliberate pretense not to know! To be honest, Gu Qingqing felt that their cheeks were really not ordinary.
In order to inform them that the time was almost up, Gu Qingqing deliberately sent three cups of coffee over just now, but they didn't realize it at all. What if you bring a gift? Gao Yuan has to go to work tomorrow!
And it's all about the history of Mr. Li He's struggle.
If it dragged on any longer, Gu Qingqing wanted to use her mobile phone to remind Gao Yuan, but Gu Qingqing was afraid that she would be angry, so she dispelled the idea.
Gao Yuan told Gu Qingqing that if there was nothing special after half past eleven in the evening, he could go back to the room. Because Gu Qingqing has to get up at six o'clock tomorrow morning to buy bread for breakfast.
Gu Qingqing finished taking a shower, because she was still worried about Gao Yuan, so she took the English conversation textbook and waited for her in the restaurant while reviewing.
As soon as the living room door was closed, they couldn't hear what they were talking about.
However, Mrs. Li He's laughter still occasionally reached Gu Qingqing's ears.
Directly above the living room is the couple's room, so even if they talk and laugh, they won't disturb others, but can't they think about it for others?
“…… Such a nasty person still wants Gao Yuan to be his daughter-in-law? The skin is really thick enough. ”
Gu Qingqing took a sip of the cold black tea and muttered.
Gu Qingqing hates adults who don't think about others the most.
At this time, Gu Qingqing heard a loud "bump" from the living room.
Surprised, he rushed to the corridor just in time to see Mrs. Li He walking out irritably.
"Give me water!"
Probably too excited, she didn't know how loud her voice was.
…… It's a hallway! Gu Qingqing muttered unhappily.
"I'm sorry, but the other guests are already resting, could you please be quiet?"
"Forget it! Is the charge here so expensive that you can't even drink water? ”
What the? Isn't there water in the fridge in the room!
Gu Qingqing patiently thought about what honorifics to answer, but he just couldn't think of it. When Gu Qingqing was angry, he couldn't control his emotions, and his thinking would become more and more dull.
An Yang also said that she was very impatient.
"I'll bring you water right away, so please be quiet, it's midnight now!"
"What's your tone? Miss Gao Yuan! How do you educate the staff? ”
When Gu Qingqing's patience had reached its limit, Gao Yuan came out.
"Qingqing, you go down first!"
Gu Qingqing originally wanted to say something, but after hearing Gao Yuan's tone, he had no choice but to go back to the room.
From behind the door, she could be heard apologizing to her wife.
Ahhhh......h I made another ......
The huge wave of regret hit Gu Qingqing. Today is only the first day, and Gao Yuan is trying his best to endure it, but he bows his head to the guests for her...... What a ...... myself Fool!
Just as Gu Qingqing was tossing and turning in bed with self-loathing, someone knocked on the door, and Gao Yuan walked in quietly.
"Haven't slept yet?"
Gu Qingqing got up from the bed, and she already realized that she would be scolded.
"Have you reflected? It was clearly your fault just now. ”
"I'm very sorry. I...... Also let you ...... Help me apologize" However, in the next second, Gao Yuan said sternly no!
Gu Qingqing raised her head in surprise.
"Is all you have to think about is asking me to apologize? It should be more than that, right? They are guests, and you are the one who sells them eyesight! Isn't it? ”
That's true, but they only cause trouble for others...... In order to protect the other guests, I just said a few words about her, so I guess it's okay, right? Of course, Gu Qingqing would not say this kind of thought.
Gao Yuan, who was wearing a soft milky white suit, had a serious and cold expression on his face.
"You think about where you stand, who are you working for? Is it for me? No way? Work with your self-esteem. ”
"But ......"
"'But' and 'but' are not needed for hotel staff. This is my basic concept, and it is the most important part I want to ask of you. ”
After saying that, Gao Yuan said goodnight and went out.
Gu Qingqing stood alone in the dark room.
Gao Yuan is such a strict person!
"It's like An Yang... Not ......"
Because the gap with the usual impression is too big, it makes people feel that Gao Yuan is more severe.
Gu Qingqing sneezed and got into the quilt. For fear that the alarm clock placed on the bedside table would sound too loudly, Gu Qingqing tied several layers with a towel.
Gu Qingqing would not be able to get up the next day after he was angry, so before falling asleep, Gu Qingqing desperately told himself not to think so much.
Who are you working for...... Gao Yuan's voice haunted Gu Qingqing until he dreamed.
The next day, all the guests got up early, and when the meal was over at eleven o'clock, Mr. and Mrs. Li still did not get up.
Gu Qingqing also has to prepare for the other two groups of people to check out at noon!
When Gu Qingqing was called by another guest, mother and daughter, to take a commemorative photo, she passed by the room of Li He and his wife, knocked on the door several times, but there was no reaction at all...... The two of them aren't going to die, are they? Gu Qingqing remembered that An Yang said last time that someone would try to seek death in the hotel, and this thought had been lingering in Gu Qingqing's mind. However, seeing Gao Yuan's unmoved appearance, Gu Qingqing pretended to be okay and began to take care of the affairs before the guests went out.
Mr. and Mrs. Li Tian vigorously praised Gu Qingqing's milk tea for being delicious, which relieved Gu Qingqing's frustration yesterday.
When they said they wanted to have another drink, and Gu Qingqing was about to boil the water, the internal phone rang. Before Gu Qingqing went to answer it, the phone had been picked up by Gao Yuan. It was Mr. Li He who called and said that because his wife was not feeling well, he wanted to stay for another night.
After watching the two groups of guests leave at the door, Gu Qingqing was called to the manager's table.
At breakfast, Gu Qingqing had already apologized to Gao Yuan for what happened last night. But. He seemed to want to talk to Gu Qingqing.
"It doesn't matter if it's right or not......
Gao Yuan sat in the chair, while Gu Qingqing stood respectfully and listened to him.
"When you feel uncomfortable, it's important to keep these words in mind. In any case, you should not argue with the guest, because that will not solve the problem. ”
“…… Yes"
Gu Qingqing tried to repeat those words in her head. It doesn't matter if it's right or wrong.
"Mr. Li He seems to have a job. You ask Madame if she needs anything in a sincere manner. ”
An Yang has said before that you should not be afraid to face angry guests, and she said it many times before the hotel opened. Because I have to listen to it several times a day, it has long been deeply rooted in Gu Qingqing's memory.
When he walked up the stairs, Gu Qingqing remembered what An Yang said.
- Let them choose.
Although it is not possible to force any unreasonable demands, in order to guide the solution to the problem, you can directly make such a suggestion to the other party.
That's a little thoughtfulness, isn't it? For example, you can ask the guest to wait while you are waiting, or ask the waiter to take the guest on a tour for more than half a day. Gu Qingqing remembered what he said.
Gu Qingqing took a deep breath and knocked on the door. If Mr. Li He was still inside, even if he couldn't go in, he would at least know how his wife's condition was.
Gu Qingqing imagined a lot of situations, but she went in smoothly.
"I'm so sorry last night. Do you have any food you'd like to eat? ”
Gu Qingqing stood beside the pillow and apologized, and the lady opened her eyes and stared at Gu Qingqing.
“…… My stomach is stuffy and I want to eat something refreshing. ”
"How's the carbonated drink?"
"And the fruit, preferably cold."
"Okay.
When Gu Qingqing was about to go out, Mr. Li He was also about to go out, so Gu Qingqing took his briefcase for him and sent him to the door. Although he was not as angry as his wife, Gu Qingqing still apologized to him.
Gu Qingqing took advantage of Gao Yuan's lunch break to tell him what his wife ordered.
"Lemonade...... Fruit? It's easy to deal with, and this little thing can be solved. ”
Seeing that Gao Yuan finally smiled, Gu Qingqing was relieved from the bottom of his heart~ and couldn't help but feel the urge to cry.
Gu Qingqing now finally knows why those staff members of the Four Seasons Hotel are red after being praised by An Yang.
Because the tension was relieved, it ......
There were fruits sent by An Yang in the refrigerator, as well as strawberries that Gu Qingqing wanted to eat and bought back yesterday.
"Although it was a box of seven yuan bargain, I had to take it out."
Gu Qingqing was talking to herself in the kitchen, and Gao Yuan, who came later, chuckled when he heard it.
"For the sake of your cordial service to the guests, I'll go buy a box of herb poison later."
"It's okay!"
When Gu Qingqing was washing strawberries, Gao Yuan helped her pick out the plate with fruits.
She said with a smile as she prepared the lemonade.
"There was a manager who made the mistake of buying concert tickets for the wrong date. Because the guest was from a foreign country, he was very angry and not only demanded that the hotel buy the best spot of the day, but also demanded that the hotel refund all the fees paid. ”
“…… Wouldn't you be forced to buy scalped tickets? ”
"There's only one way to go. So, the manager himself could afford to pay three times the usual fare. ”
It only takes one painful experience to suffice, and she has to be careful.
However, I didn't expect that the fruit sent by An Yang could come in handy at this time.
It was three o'clock in the afternoon. Gu Qingqing sent a new room service to his wife's room. Because Gao Yuan said that if she was in better health, she would want to take a bath.
Gao Yuan also asked Gu Qingqing to send a dessert of fig jam.
The reason why Madame's stomach will be upset may be because she has drunk too much alcohol the night before, and it is better for her stomach to eat a little mild food at this time.
In addition, Gao Yuan expected that she might ask about restaurants where she could have dinner, so she prepared several restaurants ready to inform at any time. The high level of action of guests staying for more than two days can be almost predicted.
Gu Qingqing's respect for her increased a few points.
After Gu Qingqing came back from his wife's room, Gao Yuan handed Gu Qingqing a book titled "Food and Prescriptions", and there were many densely written small notes pasted in the book.
"This kind of book is still a must-read."
Gao Yuan once said that after cultivating oneself to a certain extent, you must start working hard, which is what you mean!
Although Gu Qingqing doesn't buy books very much, and he doesn't know where to buy this kind of book, he feels that the content is full of interesting when he looks at it. Next time, you can go to Gao Yuan's room to find a book to work hard.
When the clock in the room pointed to four o'clock, the guests who were going to stay today arrived.
Two weeks after the opening of the TiMi Hotel. Gu Qingqing is finally more familiar with the daily operation process.
Although it is not possible to schedule a holiday yet, there are no guests staying in two of the two weeks, so just answering the phone can be regarded as Gu Qingqing and Gao Yuan each taking a day off!
Because Gao Yuan's Tianmei Hotel does not accept guests without reservations unless there are special circumstances, it is actually a good decision to take a vacation.
Wednesdays and Thursdays have fewer customers.
However, Fridays, Saturdays, Sundays, and Mondays until the following month are all fully booked. On Tuesdays, rooms are still available.
There are no guests today.
Gao Yuan said that he just wanted to go to a classical concert at a nearby activity center, and intended to invite Gu Qingqing to go with him, but Gu Qingqing politely refused him.
When Gu Qingqing was alone in the hotel, she really wanted to call An Yang.
Because Gu Qingqing wanted to ask him if it was true that he was looking for a detective to investigate An Feng and Mr. Jiang Rui.
Gu Qingqing called the manager of the Four Seasons Hotel during the day to ask, and the answer he got was that he would go home tonight. The person who told Gu Qingqing was Mr. Li Sen, who was also a manager with An Yang. He asked Gu Qingqing what he was doing now, and Gu Qingqing told him that he was studying in a restaurant.
The phone rang three times before it was answered, and An Yang's voice sounded a little hoarse...... Do you have a cold?
"Is that you? I heard that you called the hotel during the day? ”
As soon as I heard that it was her, there were fewer words on the other end of the phone. Although it felt as if he would be hung up, Gu Qingqing still mustered up the courage to ask.
"I miss you for something, please tell me frankly."
Gu Qingqing took a breath and made up her mind to ask.
"Why did you send detectives to investigate An Feng and Mr. Jiang Rui?"
Gu Qingqing wanted to ask An Yang with an affirmative statement at the beginning, he had no chance to escape, but if he wanted to lie, there was still no way.
Gu Qingqing was a little expectant, and An Yang said that he didn't know about it.
"Because I feel the need."
An Yang's voice became concise. Gu Qingqing could imagine his expression on the other end of the phone.
There must have been a mocking smile on his face, and he closed his eyes as if he were in trouble. Then, his fingers were waiting at the phone as if he were going to hang up at any moment.
"Why are you doing this! Both of them know it! ”
“…… Have you seen them? Did they come to the hotel to look for you? ”
"I didn't meet them at the hotel! They came to me because they were worried about me! ”
If Gu Qingqing said that he was in the hospital, he would definitely be ridiculed again, so Gu Qingqing didn't want to say it at all.
"It's my fault for running away from home without contact! But you shouldn't doubt them! What did you investigate about them? ”
"Family background, personal information, reasons for dropping out of high school, relationships behind it, etc."
"What is the relationship behind it!"
"An Feng, he has a history of injury. He also left a record in the juvenile reformatory home. ”
Gu Qingqing was so angry that she almost dropped the microphone. What does it have to do with the past and the present!
"What does it matter from the past!"
"You can't say that. He can be okay, but the other party can hold a grudge against him. ”