Chapter 47 Ultimate Service Experience
A summary of Apple's past press conferences, Jobs has finished speaking.
As well as the emotional science and technology conference famous for cross talk, the products are not selling well, and the cross talk is still good.
The black hole was a little nervous at first, and the octa-core core was a little hot.
He forgot his words a little halfway, and hurriedly drove twenty times faster while dragging it.
Black Hole watched Jobs' video again, and then regained that particular rhythm.
Talking and talking, the black hole is getting better, walking back and forth with catwalks, while saying.
"Meow, meow......"
This is the voice that Su Bai and Zhang Dong heard, nothing special.
In the ears of the cats, the sound was so magical that it penetrated into the ears.
As if what he said was right, as if there was a layer of reality distortion stance.
Serious eyes, focused expression, extreme expression, extraordinary willpower.
The ability to distort facts in order to achieve a goal is the ability to distort a position for reality.
"With the ultimate humanized and principled service, we create moving and joy that exceeds expectations. ”
Black hole: "That's what we're aiming for, that's the ultimate user experience we're trying to create for our customers, you know?"
The cats looked confused, what humanization, what expectations, what goals?
Black Hole didn't expect the kittens to understand his words at once, and pointed at a cat casually.
Black Hole said, "A guest walks in and wants to touch you, what should you do at this time?"
The cat barely understood, and it was a person who wanted to touch himself.
He blew up all at once, as a stray cat, no human can touch himself!
Ha!
He looked viciously threatening, and as he hunched his body, he almost swung out with a claw......
Black holes: "emm......"
He hadn't wandered, but he didn't know.
Many of these people have been harmed by humans.
The black hole asked Xiao Huang to come over and gave a demonstration, during which the cats were surprised.
Those who are not surprised have been once domestic cats, or have been warmed by the kind individuals among humans.
For those stray cats, it is difficult to accept this cat-like way of licking.
Among them, the serious one stood up in protest.
Under the eyes of the black hole, he sat back cowardly, licked his paws and pretended that nothing had happened.
The black hole looked at it and explained it with a logic that a cat could understand.
"These humans are all guests of the master, they are the prey of the master, and they will not harm you......"
This sentence dispelled some cats' thoughts.
But there are also some cats who have nothing to say, and they are all deeply injured.
There are even some cats who have seen their own kind being given by humans......
For Su Bai, they can accept it, because it is the strong man to whom the Black Hole King has surrendered, the light of mankind.
It was he who provided food and a place to stay.
It is he who has made our bodies no longer suffer from sickness.
But the rest of humanity, hmph, why should I trust you?
The black hole looked in his eyes and didn't say anything, he wouldn't force his kind to do things they didn't like.
Your love and my willingness are the foundation of a relationship, whether it is in love or at work.
It is better to teach a cat to fish, and it is a long-term way to make money with a job.
This statement is naturally true, but some people, some cats, some things, are beyond survival itself.
Fortunately, the black hole has made some preparations in advance.
This is thanks to the owner Su Bai, last night, one person and one cat brainstormed many ideas.
Among them, there are three categories: the future development direction of cat café, brand building, and preliminary planning.
This is a service provided by Black and White Cat Cafe, the name is independent of the Cat Cafe, and the brand is [Black Cat].
Cat cafes aren't just for petting cats.
Both Su Bai and the Black Hole's ideas go far beyond the cat café itself.
If you let Su Bai and Black Hole, each use four words to describe their ideas.
Black Hole: "The cat's well-off." ”
Su Bai: "Black Cat Warriors." ”
......
One hour before opening.
Su Bai inspects furniture and electrical equipment.
He touched each one to see the durability.
After all, it is a cat café that has been open for a few years, and there are still losses.
Su Bai found that the durability was not good, so he silently filled it up.
Until the old equipment and furniture, the structure is re-stabilized, and it is good to wipe the dust.
Half an hour before opening.
Zhao Nan wiped his sweat, and he was finally busy with his last work.
In one day, Zhao Nan spent all his time on cleaning, and he made it clean.
Zhao Nan sighed that the boss was really resolute, and he transferred it yesterday and opened it today.
But in this way, except for the change of signboard and some details change, there is basically no difference.
Zhao Nan was worried, "Can it really attract customers......?"
However, it was time to open at this moment, and Zhao Nan did not continue to entangle.
Zhao Nan looked around at his achievements with satisfaction, and felt a full sense of achievement.
The furnishings have not changed, but everything has been renewed, as if it had been polished.
Zhao Nan touched his head and said in his heart.
"Could it be that I still have the talent to clean? Tsk, Zhao Nan, you can do it! Come on! Work hard!"
On the side, Su Bai passed by silently and repaired the last chair.
Ten minutes before opening.
Su Bai sat cross-legged on the ground.
A group of cats obediently lined up.
Like a snake, it went back and forth into five columns, neatly and neatly.
Su Bai touched the head of the three-flowered cat in front of him.
The three-flowered cat tilted her head happily and rubbed it.
Su Bai hung a collar on the three-flowered cat, marked with the number and name.
The name of the three-flowered cat is Rokka.
The name was chosen by itself, Su Bai didn't know, but Black Hole knew.
The black hole squatted beside Su Bai.
When a cat comes out, the black hole pushes a collar.
Su Bai took a picture of the cat and automatically stored it in the software.
The software of the black hole program, the name, the number, and the physiognomy are all stored in one software.
The function is to generate a digital archive of cat employees, and calculate the performance pay in the later stage.
These numbers are their job numbers, and their names are proof that they became "social cats" for the first time.
Pulsation is also among them.
Pulsating from the Huaxi community, the name was given by the previous owner.
It licked its own number plate, and it was as simple as the extreme, number 11.
After queuing up to get his number plate, Pulse jumped out of the door and got to work.
Everyone didn't understand the morning meeting of the black hole, but there was one thing they understood, and that was it.
Work, there are delicious dried fish!
The job of Pulse is to go out and solicit guests.
He is familiar with this trick, isn't it just touching porcelain, lie down and don't leave!
After receiving his work gear behind the door, Pulse went out happily.
Along with him, there were nine other partners, who were the advertising commissioners sent by Su Bai.
Advertising cats.