Chapter 469: Something Happened
Everything went in an orderly manner.
After Ji Weiwei went home for a while, the nanny surnamed Chen had been dismissed, and although the person behind it had not yet been found, Shang Zhi already knew who it was in his heart, and he would clean it up when he was free. Shang Zhi went home on time for several days, saying that he wanted to accompany Ji Weiwei, but in fact he still didn't put down the computer.
After asking, Ji Weiwei knew that it was the critical time of the project, so she waved her hand so that Shang Zhi didn't have to accompany her anymore and could stay in the company and work overtime.
Shang Zhi didn't agree, there was still a shadow in his heart, Ji Weiwei repeatedly promised that she would be cautious, so Shang Zhi nodded. After that, Shangzhi worked overtime in the company again, and after a period of time, according to the plan, the product was successfully launched.
Because of Chuangzhi's previous reputation, the product is still favored after the market, and customers continue to be. Shang Zhi didn't breathe a sigh of relief, looking at the data sheet sent by Feng Qing and pondering.
Feng Qing knew what he was thinking, and suggested, "Why don't you let your wife do a publicity?" When she advertises live, the star effect is generally very good. ”
Shang Zhi glanced at her and said, "Let me ask her." ”
The product does sell well, but it has not opened up a new user market, and it still relies on old customers, which is not what Shangzhi wants to see. Feng Qing's suggestion was indeed feasible, he mentioned it to Ji Weiwei, and the latter immediately agreed.
Shang Zhi is also a little worried about whether Ji Weiwei will lose her fans because of this.
"Don't think about it, since I'm a little influential, of course I'm going to do something useful. There is a celebrity at home who has to advertise, which saves advertising costs. I'll take care of this, don't worry. Ji Weiwei said this, and Shang Zhi was also relieved.
When Ji Weiwei broadcast live the next day, she did not shy away from advertising the product and did a wave of publicity. Shang Zhi watched the live broadcast, and there was nothing bad about the barrage below, most of them were cheering, and he was completely relieved.
Ji Weiwei didn't worry about whether her fans would not buy it, after all, she had very few chances of advertising since the live broadcast, and this time she was promoting her husband's products, which was even more natural, and her fans would naturally understand.
After Ji Weiwei's publicity, sales have obviously risen again. When Feng Qing showed the data sheet to Shang Zhi, he smiled from ear to ear. Shang Zhi also nodded with a smile and advised: "After-sales is in place." ”
Feng Qing nodded and assured that he must be in place.
The company was happy for the smooth operation of the product, but not long after this fiery atmosphere appeared, it was poured cold water.
At the beginning, there was a customer who said that there seemed to be some problems with the quality of the product, and the after-sales service was very enthusiastic to deal with it, and another new product was sent in the past. A few days later, the customer said that the same problem still existed.
Feng Qing originally thought that someone was deliberate, and it was not uncommon for her to break the product and give malicious bad reviews, but when she was about to contact the customer in person, the phone number of the after-sales department was blown up.
At that time, Feng Qing was communicating with the person in charge in the after-sales department, and heard that several customer service customers were dealing with the problem of returns, probably because there was a male customer with a loud voice and a fierce attitude, and the female customer service voice was already crying. Feng Qing went over and motioned for her to give her the phone, answered it, inquired, and hung up the phone after promising to return the money to the other party, her face was very ugly.
She hurried back to the office, saw Shang Zhi also coming out with a gloomy face, saw her, and turned directly to the conference room, "Call."
The person in charge of Qi held a meeting. ”
No one thought that there was a quality problem in the product, Chuangzhi was an investment, and the product was provided by the partner, but since Chuangzhi made profits, all the consequences were borne by Chuangzhi.
After the conference room was crowded, Shang Zhi got straight to the point: "Recall all products." ”
"Aren't some of the products the only ones that have problems? The number of products sold is huge, and the amount of recall work is also large. The department manager said.
Shang Zhi thought for a while and said, "Then recall the problem first, refund it in full, and immediately contact the partner to ask what is going on." ”
After he finished speaking, someone had already left in twos to complete the task.
Shang Zhi knocked on the table and said in a deep voice: "This matter is not simple, if there is any change in the future, I will be mentally prepared." ”
Everyone was frightened by his words, but they didn't expect that they had happily said that they wanted to celebrate before, but this kind of thing suddenly happened.
Shang Zhi left in a hurry after the meeting, and a familiar boss called him to inform him that there was a problem with the product, and reminded him to make a response plan for the sake of the past.
He had to find some help from his peers now, and it was just a sign that his instincts told him that things were just beginning and that there was a tough battle ahead.
When night fell, Shang Zhicai came back from outside, Feng Qing was waiting in the office, and when he saw him coming in, he immediately said: "Mr. Shang, the partner can't be contacted!" ”
Shang Zhi paused, sat down and rubbed his temples, a day's running made him tired, and his voice was a little hoarse, "What else?" ”
Seeing his state, Feng Qing hesitated a little and said: "The funds invested before have not been fully recovered, and the money for the problematic products has been refunded, and the company's current funds ...... The bank has already sent a reminder. ”
"I see. Find a way to track down the whereabouts of the collaborator first, whether it's a private detective or whatever, and find someone for me. The contract is written in black and white, and the other party is deliberate, and he has to bear the liquidated damages for me. ”
Feng Qing hurriedly responded, went out to make a cup of coffee for Shang Zhi, and then hurriedly went to do things.
When it was time to get off work, no one in the company dared to leave, and they all sat with their heads down. The after-sales department is busy and is dealing with returns, and people who have nothing to do in other departments take the initiative to help. Shang Zhi called Ji Weiwei and didn't say much, just told him that he would go back late and didn't have to wait for him.
But Ji Weiwei heard that something was wrong from Shang Zhi's tone, searched for it, and saw a press release that reported that there was a problem with Chuangzhi products. There are also people who sneer, and Ji Weiwei is a little worried when she looks at this trend.
She didn't call to ask Shang Zhi if there was a solution, and Shang Zhi was still in the company to explain the problem. She didn't want to mess with him at this time.
The next day, she tried to be as calm as possible, but she was still overwhelmed with anxiety when she learned that Sangji hadn't returned all night last night. When Shang Zhi told her about how good the future of this product was, she was really happy, but she didn't expect such a change in a blink of an eye. Ji Weiwei thought that she had advertised when she was still live before, and guessed that there must be someone among the fans who was dissatisfied, if she didn't want to be scolded, she wouldn't broadcast live first, but she felt that she owed an apology.
After lunch, she broadcast live as usual, and there were many more people in the live broadcast room before, so I think they all came to join in the fun after seeing the news of Chuangzhi.
Some fans asked her if she was okay. Ji Weiwei was silent for a moment
, said: "I have to say sorry to you in this matter, I don't know what went wrong with the product, but I believe that Shangzhi didn't mean to deceive consumers like this." You have also seen the news, Shangzhi has been fully recalling the problematic products, and refunded the full amount, which is already very responsible. I want you to give him a little more time to find out what the hell is going on. ”
She said it sincerely, and those fans who really liked her were willing to buy it.
"The product is provided by the manufacturer, and it is not produced by Mr. Shang, no one should talk about Weiwei's promotion, that is her husband, she helped to promote it and did nothing wrong." A barrage.
Another barrage: "To put it simply, are you yourself, can you say that, I think Shang Zhi is deliberately deceiving consumers, using his wife to advertise as a celebrity?" Ji Weiwei is too, she doesn't know what the hell the product is and dares to promote it, and she helps the abuse in disguise. ”
A barrage said: "Weiwei doesn't know either, why is it so ugly." ”
Another barrage said: "I don't think so." ”
Ji Weiwei watched the barrage quarrel like this, half of the people thought that she was also innocent and the victim, and the product quality problem was deceived by the partner, and half of the people believed that Shang Zhi deliberately cheated consumers and Ji Weiwei knew that she was abetting.
She didn't need to know what kind of report the media in the live broadcast room would write after the live broadcast, but she was really tired now, and she spoke out to stop the dispute.
"Don't make any noise, the clear is self-clearing, the product problem is not controlled by Shang Zhi, I can also guarantee that we will never know in advance that the product has a problem and deliberately sell. Again, if it is really unscrupulous for money, there is no need to recall all the problematic products to do such a loss-making thing now. She paused, "I'm tired, let's go down the broadcast first, I thank you for believing in it, but you don't have to argue with others anymore, don't be wronged." ”
After she finished speaking, she turned off the live broadcast and sat there in a daze.
She tried to think that she could do something for Shangzhi to alleviate the current situation, but with her status as an anchor, no matter what she did now, it seemed that she would be caught and magnified infinitely into a wrong thing. After thinking about it, Ji Weiwei could only decide to let herself try not to distract Shang Zhi from worrying about it.
Shang Zhi has only come back in the middle of the night these days, Ji Weiwei has a light sleep, although Shang Zhi has been light-hearted, she will still wake up and turn on the lights for him.
Shang Ji sat on the bed and took her into his arms and asked, "Did you wake you up?" ”
Ji Weiwei shook her head, reached out and rubbed her temples for him, "Shall I give you water to bathe?" ”
"No, you can sleep first." He tucked the man into the quilt and kissed him on the forehead.
The bedside lamp was dim, and Ji Weiwei couldn't see Shang Zhi's face clearly, but when she heard the voice, she knew that she was very tired, so she insisted without a gift, obediently lay down, and said, "Then you should rest early."
Sangji smiled softly and turned off the light to go to the bathroom shower. Ji Weiwei came sleepy and fell asleep with the sound of water.
When I woke up the next day, Sang-ji was gone. His state of going out early and returning late made Ji Weiwei very worried that his body would not be able to stand it, so she turned on her mobile phone and wanted to send him a text message, originally wanted to say what those people said during the live broadcast, but stopped again, and finally just told her to "pay attention to your body".
(End of chapter)