Chapter 252: Trouble

Qin Li's tone was tinged with a rare panic, and he paused and said, "Today I received a large number of complaints, saying that there is a problem with the quality of the clothing, and many customers have come to the door to make trouble. ”

With a bang, I sat down on the couch and said, "How come? The quality of the clothing has passed strict testing, even if it is a bone in an egg, it should not be. ”

"That's what I'm saying, some customers say that the sewing of the clothes is defective, and some customers say that the clothes shrink after washing once, and they refuse to change them, I really can't help it."

Qin Yan muttered, revealing lamentations and grievances that seemed to be absent in every word.

"What about Xue Yao and Brother Scum?"

Wang Ling walked up to me and sat down, she rested her head on my lap and looked at me with her mouth pursed.

"Xue Yao is on a business trip, and Brother Scumbag went to talk to a travel agency about clothing orders."

"Don't panic first, I'll definitely be able to rush back tomorrow, stabilize the customers first, and give them a few sets of clothes if it doesn't work."

I rubbed Wang Ling's hair, and she squinted her eyes, revealing a particularly pleasant expression.

After hanging up the phone, Wang Ling whispered, "What's wrong?" What's going on in the store? ”

I sighed: "I received a lot of complaints from consumers today that there is a problem with the quality of the clothes, and they refuse to exchange the clothes, I really don't understand what's going on." ”

I leaned back on the couch and said with a sad face.

Wang Ling sat up, thought for a moment, and then said, "Is this an unclear matter? ”

"What's the matter?"

I glanced at her.

Wang Ling pursed her lips and said: "First, there is indeed a quality problem with your clothing, and it is strange that customers don't complain about you after they find out." ”

"This is impossible, when this batch of clothing is purchased, strict quality inspection is carried out, if there is a problem with the quality, let alone Boss Feng, even in Zhou Ziran, it will not be able to pass the test."

I shook my head and muttered.

Wang Ling nodded as if she didn't understand: "If the quality is okay, then there is only one possibility." ”

I looked at her in a daze, and didn't ask, because I thought of this possibility.

Wang Ling shrunk into my arms and said softly: "Another possibility is that there are other competitors who deliberately harm you, because since you stepped into the clothing industry, it has been smooth sailing, not waves, it will inevitably make other peers jealous, they only need to spend money to find some trust, to your store to make trouble, which will have a great impact on your credibility." ”

I was a little annoyed, gritted my teeth and said, "Let me catch him, I have to make him look good." ”

"You don't have to be angry."

Wang Ling twisted her body and said lightly: "When my dad first started the real estate business, he could encounter customers making trouble almost every day, but he had to face it, the bigger the business is, the more trivial things will come with it, you can't worry about it, so you can only work steadily and steadily, step by step, just like you now, facing customer complaints, the most taboo is to escape." ”

"yes, that makes sense."

I pinched her smooth face, suddenly remembered something, and hurriedly stood up: "Let's go, go back now, if nothing happens, I will be home tomorrow morning." ”

"What? Are you going to drive a night train? ”

"Well, this matter is not handled well, I can't even sleep."

"Then you don't have to be in such a hurry, right?"

She sat up and rubbed her parched eyes.

"Without further ado."

I picked up my mobile phone and called my mother again, telling her that Wang Ling and I had already returned, and the specific time for the parents of both sides to meet would be notified separately.

Wang Ling lay in the back seat, complaining in a low voice from time to time, driving at night is different from daytime, because the visibility is limited, and the speed of the car will not be too fast.

The evening breeze in spring, mixed with refreshing coolness, the moonlight penetrates the clouds, sprinkling a quiet serenity for the whole night, the highway is unimpeded, a soft song is playing in the car, and the stars in the sky become more and more mysterious, they are like black and white chess pieces, laid on the whole night, and the bright crescent moon is set off incomparably enchanting.

Wang Ling fell asleep, through the rearview mirror, you can see her spilled to the forehead of the broken hair, two days and one night, she with me north and south, but no regrets, follow alone, the tired face of tiredness, and unbridled laughter, is not able to perform, from this moment on, I just want to be good to her forever, all my tenderness and sincerity, all to her, no mountain alliance and sea oath, no brocade book is difficult to support, no unforgettable, only the endless lingering and giving, in this night, starry night, I seem to have figured out a lot of truth.

I drove all night tiredly, I didn't close my eyes, a strong sleepiness slowly hit, aggravated my tiredness and tiredness, the sky dawned, the night was white, less than half an hour, on the eastern horizon, red light, the clouds became very thin, after the morning sun baked, it looked a little charming.

Wang Ling woke up in a huff, she sat up and looked out the window and said, "Where are we?" ”

"There's still three hours to go, so you're going to get some sleep."

My voice was a little hoarse.

"Find a service area to rest, and I'll drive the second half of the journey."

She put on her coat, took out the mirror again, touched up her makeup, and said, "I really don't understand you, you have to rush back in the middle of the night, how dangerous it is, you just can't pretend to be in your heart." ”

"If you encounter a problem, you have to deal with it, this is still what you say."

I laughed wryly.

Wang Ling glanced at me: "I didn't let you drive at night, and my stomach hurts." ”

"In forbearance, it's almost time to reach the service area ahead."

I rubbed my eyes, and my vision was a little blurry.

After driving for a while, the car drove into a service area, where a lot of vehicles gathered, most of which were large trucks, Wang Ling and I rested here for a while, ate something simply, and hurried away again.

I sat in the co-pilot's seat, the second half of the distance was driven by Wang Ling, she drove very fast, and didn't care about the interval speed measurement and illegal deductions, I was a little worried: "You slow down, it's not far from home, there's no need to drive so fast." ”

Wang Ling glanced at me and said: "This is still fast, the car has been suppressed in the city for too long, and the performance and speed that it should have cannot be released. ”

"You can't speed it."

I yawned, sleepy and couldn't open my eyes.

"Who said I was speeding, you can sleep in peace."

After saying that, she slammed on the accelerator again, and the engine let out a violent roar, and the car roared on the flat highway like an arrow from the string.

At 8:30 in the morning, Wang Ling sent me back to the basement, the home was empty, very deserted, and called Qin Li, he said that in the store, he was already busy, and Brother Scumbag and Zhang Xueyao had not come back yet, and it was indeed a little difficult to be alone.

Wang Ling and I hurriedly came to the store, and before we reached the door of the store, we could see a lot of customers gathered in the corridor, most of them were women around 50 years old, which made me feel very surprised, because as far as I know, most of the clothes purchased are for young people in the city.

Wang Ling and I squeezed into the store with difficulty, and saw an aunt who was arguing with Qin Li, her face was full of flesh, her body was bloated, and she had an unquestionable tone between the lines, she was around 45 years old, wearing a set of light blue sportswear, her hair was curled at the back of her head, her appearance was not good, her eyes were bulging, and she looked very much like an elderly toad.

"What's going on?"

I walked up to Qin Yan and glanced at the aunt in front of me again.

"Brother, you are finally back, these ladies said that our clothes have shrunk very seriously, and the quality of the fabric is very poor, there are also problems in sewing, and the clothes are often opened."

Qin Yan sighed and said, with a hint of helplessness on his haggard face.

I patted him on the shoulder, looked at my aunt and said, "Auntie, there is a problem with our clothes, you can bring it over to me to see, what are the specific defects, we will make adjustments later." ”

"You're the boss?"

The aunt squinted at me, her arms folded, and she looked disdainful.

I smiled and nodded, "Yes, when you buy clothes, we will issue you a receipt to prove it, did you bring it?" ”

After hearing this, the aunt was stunned for a moment, then rolled her eyes and said, "I didn't bring it, we are here to ask for an explanation today." ”

Hearing this, I was completely sure in my heart that this group of people was here to make trouble, I didn't panic at all, and laughed: "Okay, it's okay to ask for an explanation, the clothing you said has quality problems, but what specific defects have occurred, do you have evidence?" ”

"Of course."

Her eyes widened, she took out her mobile phone from her bag, found a picture and handed it to me, saying, "See for yourself, what kind of clothes have been washed, and the goods are genuine, I don't think they are as good as the stalls." ”

Her aggressive stance was so annoying that I took my breath and took my phone to take a closer look.

This is a black casual coat, in the photo, I can't see the fabric of the clothes and the workmanship of the sewing, I frowned, turned around and looked at Qin Yan and said, "Have we ever sold a coat with this version?" ”

Qin Li took the phone, walked to the computer again, quickly tapped the keyboard, and after looking for a while, he raised his head and said, "We have never dealt in this style of clothing in the store. ”

I pursed my lips and smiled, handed my phone to my aunt and said, "Did you hear that?" We didn't sell the dress in your photo at all, so you should be mistaken. ”

The aunt snatched the phone and said angrily: "How is it possible, I obviously bought it from you, you don't have to deny it." ”

"I don't deny it, if you really bought the clothes here, then show me the receipt."

With a vague smile on my face, I held out a hand and asked my aunt for a receipt.

Auntie's lips trembled slightly, and her arrogance was much less.

"I didn't bring a receipt, don't threaten me with any receipt, there is a quality problem with the clothing, we can go to the consumer association to expose you."

She began to cheer on the crowd behind her.

"Yes, yes, this is clearly a black shop."

"Hey, what's wrong with being young, doing things that lack morality, tsk."

"Let's not talk nonsense with him, just report him, lest he deceive others."

The crowd began to boil, noisy, and discussed, some aunts even rushed into the store, spitting on the clothes in the exhibition area, and the mall security guards came to drag, and the aunts simply lay in front of the store, playing scoundrels.

I was so annoyed that I couldn't make sense with them, and that was the only way to do it through legal means.

When the aunt saw that I was on the phone, she rushed over like crazy and snatched my phone, my whole body trembled with anger, grabbed my aunt's collar, and shouted in a low voice: "If you are not afraid of death, you can stay here and don't leave." ”

The aunt grew her mouth and her face was full of panic, but just for a moment, she wailed loudly: "Ouch, the store beat people, the store beat people, and let consumers live, ouch, there is no place to reason, let's take a look, this is an out-and-out black store." ”

Wang Ling glared at her and said, "Let's be reasonable, when did he beat you, the shopping malls are all covered by surveillance, and you have to find a reasonable excuse if you want to make trouble, right?" ”

After hearing this, the aunt brushed her hair and said, "Then I will report you and sue you until your family is bankrupt." ”

I walked up to her and gritted my teeth and said, "You just have to sue, if my clothing has quality problems, I am willing to close the business, if you spread rumors and make trouble, I will not let you have a good time in the future." ”

"Yo, are you threatening me? The old lady is really not afraid of this. ”

After saying that, she actually spat at me.

Wang Ling glared at her angrily: "There is such a shameless person in the world. ”

"Little girl, shame is worthless, I'm afraid of losing face at my age."

"Don't rely on the old and sell the old, say, who made you make trouble?"

My eyes were red, my blood was racing, and my fists were clenched tightly.

My aunt looked at me: "The quality of the clothes you sell has caused public anger, and no one has assigned us over." ”

I gave Qin Li a look and motioned for him to call the industrial and commercial department and the public security department, and in this chaotic quarrel, I didn't take advantage of half of it.

Half an hour later, three policemen walked into the mall, they maintained order, I provided the comrades of the industrial and commercial department, provided the certificate of legal operation, as well as the clothing purchase contract, clothing quality inspection report, tax certificate, business license, they took a few more sample clothes, took them back for further quality inspection.

My aunts and I were taken to the police station, and their emotions were always in high spirits, even when questioned by the police, they put on a posture of seeing death as if they were at home.

The quality inspection report of the industrial and commercial department came out, and the test results were qualified, and the aunts were still discussing, saying that I had an active relationship with the industrial and commercial department, so they turned a blind eye to me, and even the police felt a little bored.

I didn't sleep all night, I looked tired, when I returned to the store, it was already four o'clock in the afternoon, the aunts finally relieved, only said that it was a misunderstanding, but I can't because of their nonsense, and affect their credibility, after negotiation, they paid me 20,000 yuan as a loss fee, although the money is not much, but at least there is an explanation.

As for the behind-the-scenes manipulators, it's over, but no matter who does it, there will be a day when the truth will come out, as Wang Ling said, open the door to do business, can not avoid this kind of trouble-making crowd, although the turmoil has passed, but the road is long, the future business journey has just begun.