Chapter 194: This is the company's secret department, and you haven't reached that level yet
The next morning, as soon as Wen Shaoran went to the company's office and sat down, he was notified by Guo Chuankai to go to Su Yi for a meeting in the conference room on the fifth floor, and he must also attend. After hanging up the phone, Wen Shaoran was about to ignore this notice, but he was curious about what tricks this Su Yi would do, so he got up and went downstairs.
When Wen Shaoran walked into the conference room, all the people inside had already arrived, all of them were the heads and supervisors of the company's senior management, and Su Yi was sitting in the main seat, Guo Chuankai saw Wen Shaoran coming in, got up and led him to sit next to Su Yi.
After Su Yi saw Wen Shaoran sit down, he looked around at the people present and said, "Okay, everyone is here, then let's start the meeting." ”
"The main reason for holding this meeting today is to summarize a series of problems that I found in the pile of quarterly reports I read yesterday." Su Yi paused and said, "I still want to thank you for the work report that you have prepared carefully, I saw more than twelve o'clock last night, and summarized some of the problems found one by one, I hope you can give me reasonable explanations and solutions later." ”
Everyone secretly glanced at each other, and then continued to wait quietly for Su Yi to speak.
"I found that many of the company's systems were not implemented in place, and many things were signed without explaining the reasons, and the company's management of employees was quite lax, and the company's costs increased virtually. However, the human resources department is doing quite well, and I am very satisfied with Li Ruohong's management style. Su Yi said and nodded to Li Ruohong.
Li Ruohong straightened her waist happily, this is the first time she has been praised, before Lao Wen and Xiao Wen all said that she was inflexible, too rigid, and not humane enough.
"I think the problem is more in the Ministry of Trade." Su Yi continued, "I found that some customers have very high profits, very considerable, and some are too low, even three points, five points, etc., the company's cost is so high, how can these points be enough?" In particular, there is a customer called With Wind, I look at the information, this company is headquartered in Europe, there are shopping malls and stores in the Middle East, and it is also our loyal customer, since the beginning of the previous year, there are dozens of containers every month, and last year's business volume exceeded 100 million, but only 3 points of agency fees? Su Yi shook her head ridiculously, "There are a few, five points of agency fees, and they will also be ......" She paused and glanced at Wen Shaoran and Guo Chuankai casually, "Manager Guo, can you explain it to all of us?" The employee benefits and treatment of our literary style are so high, is this agency fee enough? ”
Wen Shaoran sneered beside him, when he heard the name With Wind just now, he glanced at Guo Chuankai, isn't this just his own company.
Guo Chuankai cleared his throat and said, "This, everyone also understands, we are a trading company, not an industry, we sell services."
Therefore, we are also under great pressure, competitors in addition to the same kind of large and small trading companies, as well as industrial factories and enterprises that can directly export, for some more loyal, long-term stable order volume of companies, we do only charge part of the agency fee, because the volume is very large, the agency fee is not low, after all, we are just a middleman, to help customers find good resources, control the quality and delivery time of the factory, and sell only services.
This also plays a role in maintaining customers, we charge too high fees, they can't afford it, you can change the company at will, you think about it, so many trading companies, he can find it at will, it is difficult to change suppliers to do similar products, it is different to change an agency company, this, reach out and grab it at will, grab it one by one.
We can do so big in China, so well-known, in addition to our service, price is also the key, we have analyzed the market faced by each customer, understand the situation of the national market and the purchasing power of this customer, to price him. Guo Chuankai said and looked at Wen Shaoran, "Aren't you usually very curious, there is a department on the fifteenth floor that doesn't seem to have to work, there is always no one, and they all say that people are on a business trip."
That is the market research department specially set up by our Xiaowen Zong, this department specializes in analyzing the customer's credit, things to buy, and sell, purchasing power, etc., as close as the area where he often purchases, as far as his family situation, and may even have archives of the information of the eighteenth generation of ancestors. Do you think that the development department is so good at development, only give a business card and a variety of purchases, we can dig out hundreds of things he often purchases, and then recommend them to him, he shops around from the trial order to a large-scale transfer order to us, this market research department is indispensable.
So...... Ahem, off topic, that is to say, this price, agency fee, we are after investigation and research, and then slowly negotiate, the general quotation customer feedback is expensive, we will investigate and analyze here...... Although the price of some customers is low, the quantity is large and stable, and the combined profit is high, which reduces the cost of actual operation a lot. ”
Su Yi looked at Wen Shaoran after listening, she didn't know that there was such a spy-like department, "This market research department, we have set up our headquarters in Germany, and we have set up another ...... Isn't it redundant? ”
Wen Shaoran sneered and was silent.
Guo Chuankai hurriedly explained, "Germany's is only for Europe, what about other regions? Moreover, there are not many people in this department in China, just five people, who specialize in analyzing and collecting data, and will arrange business trips when necessary, anyway, there are many functions. ”
Su Yi nodded, and then said, "Then back to this With Wind company, it looks like the ability to purchase information is not bad, how can you collect so much." ”
Guo Chuankai glanced at Wen Shaoran absently, and coughed twice, "This WW...... This customer is a friend of Mr. Wen, and he specially explained the price set. ”
Su Yi was a little surprised, it was Wen Zexi's words, what else could she refute, she nodded while thinking, she didn't know what she was thinking, and then continued to talk about the next question. Wen Shaoran didn't speak the whole time, but he was not afraid that she knew that With Wind was his own company, and he knew the source of goods very well, and he had no problem finding another team to procure, but he was worried that she would find his uncle to nag him if she knew it, causing Wen Zexi's trouble.
At the meeting, Su Yi raised a lot of questions, such as the design of the design department could not keep up, and the incident of DAVIS in the purchasing department was brought up again.
After the meeting, everyone got up and left one after another, Su Yi sorted out the documents in his hand, and said to Guo Chuankai, "Why didn't you mention the five people in the market research department to me before?" ”
Guo Chuankai got up and was about to leave, but he had to stop and say, "This, I guess I forgot about it...... You see you're asking me to do so much in one day......"
Wen Shaoran got up lazily, not caring about the two of them.
Su Yi said again, "I want to meet these people, you can bring them to my office later." ”
"This ...... Yes? Guo Chuankai's face was puzzled.
Su Yi frowned, "What?" Is there any difficulty? ”
Guo Chuankai looked at Wen Shaoran and said hesitantly, "This...... Probably not. ”
"Why?" Su Yi stood up and asked.
Guo Chuankai thought about how to answer, Wen Shaoran turned around and sneered, "Because, this is the company's secret department, and you haven't reached that level yet." After saying that, he left directly.