038 Accept the assessment

Although Chen Zao had hinted to Ling Xia not to dwell too much on the grievances and hatreds in her previous life, she was very unhappy when she saw Su Yan and Bai Qingya entering the pair so sweetly, and she wished that she could tear the two of them apart with her eyes.

But in the eyes of others, Su Yan and Bai Qingya's cultivation has achieved positive results, but they are expected by everyone, such a golden boy and jade girl, such a beautiful woman, it is like a beautiful landscape.

Almost all the students of T University know that Su Yan's vision has always been very high, and in the past three years, there has been no girl who has his eyes, although he is very good to everyone, but there has never been a person as intimate as Bai Qingya in his world.

is worthy of being the school flower of the University of Science and Technology, and as soon as he came out, he won the elegant prince of T University, and achieved a good story of handsome men and beauties in two famous schools.

Ling Xia didn't care about these statements at all, she only knew that looking at the two people walking like shadows, she was so confused that sometimes when she passed by them, she didn't know where to look her eyes.

But later, she slowly discovered that it didn't matter where she put her eyes, because for some reason, Su Yan, who was gentle and caring for her at the beginning, didn't look at her at a glance when he passed by her, as if he didn't know her, which made Ling Xia feel as if a basin of cold water was mercilessly poured down from his head.

Sure enough, people who have a girlfriend are different, it turns out that people who are so gentle and affectionate can not talk to other girls, how difficult it is! remembers that when he was with him in his previous life, he didn't demand himself so strictly, and for a while, it made her feel so unfair.

She felt sour in her heart, looked at Bai Qingya's slender figure, and then looked at her slightly thin body, secretly thinking about what the chances of success would be if she seduced Su Yan and destroyed their relationship.

It seems to be difficult. She sighed.

She suddenly couldn't figure out why she was so good with her that day, when she had time, Su Yan, who was eating together, suddenly changed like a person, could she have offended him? The change in attitude is too great. She suddenly wanted to ask him why.

It's been a long time since I saw Su Yan alone, let alone talk in private. Moreover, she didn't seem to be in any position to question him, after all, he wasn't hers.

But after all, he is a student of a department, and Su Yan, as the chairman, still has a very high appearance rate, so one somewhat gloomy afternoon, when Ling Xia was going upstairs, he happened to meet Su Yan who was going downstairs, he glanced at her, his eyes dodged and was about to move away, Ling Xia felt a chill in her heart, and she called softly: "Su Yan is good." ”

Su Yan was willing to look at her directly: "Ling Xia, is it from Xi?" ”

Ling Xia nodded: "Well, yes." Senior, long time no see. ”

Su Yan smiled, her voice was still very gentle: "No, I think I see you often, I must be very tired from work recently, and it is really not easy to study so hard, don't be tired, pay attention to your body." ”

Hearing his words, Ling Xia's heart couldn't help but feel a wave, this should have been a concerned and warm word, but at this time she could only feel a kind of politeness and alienation, and she also smiled reluctantly: "Thank you senior for your concern, I will pay attention." ”

Su Yan continued: "If there is nothing else, I will leave first, there are still some things to deal with in a hurry." ”

Looking at his departing figure, Ling Xia's heart suddenly felt desolate, what the hell was going on? Even if you don't like her, you don't have to avoid her like this, right?

In fact, these days, not only Su Yan's attitude towards her has changed greatly, but even the classmates in the class look at her strangely. Because she doesn't have a very close relationship with her classmates on weekdays, she doesn't take it to heart.

And she has more important things to do recently, because it has been almost three months since the Green Light Forest Cafe came to Asakawa City, and the development is relatively mature, and those newly recruited employees have gradually become old employees and can take charge of themselves, so those old employees who brought over from the main store in the early days of the store have gone back, and Song Yan is among the people who have gone back.

Because of the change of personnel, it was necessary to promote a group of outstanding newcomers to make up for the vacancy, and Shen Ning personally came back to direct the handover work, so Ling Xia was fortunate to see Shen Ning again.

Every master who was going to leave recommended his proud apprentice to take over his class, and Song Yan was no exception, working hard to give Ling Xia a chance. For these, Shen Ning just smiled, and then said: "Whether they are good or not, I still have to test them myself, so that I can know who is really good and who can be qualified for what kind of position." ”

In this way, Ling Xia and the other five employees who performed very well were about to be tested by Shen Ning personally, to be honest, she was not nervous at all, because after these days of training and Song Yan's help, she can be said to have reached the realm of perfection in coffee, not to mention that the coffee brewed is just right, and because she is careful and patient, the milk foam is thinner than others, everyone is willing to use her milk foam, and some people even named her "Sister Milk Foam".

So, when it comes to technology, she has a lot of confidence in herself.

But Shen Ning, a strong woman, has never played cards according to common sense, it can be seen from the original interview that Ling Xia is the fourth to go in to be assessed, Shen Ning sat on the side of the desk, raised her eyes to look at her, and then said casually: "Sit." ”

After Ling Xia sat down, she was engrossed in waiting for her to ask herself about the exam questions, or let her make coffee, but she didn't expect her to ask, "What do you think, how is the Green Light Forest?" ”

Hearing this question, Ling Xia was a little dazed all of a sudden, and she subconsciously said, "Very good." ”

Shen Ning said again: "Then what do you think should be paid more attention to in the future development of the Green Light Forest?" ”

Ling Xia quickly spun around in his mind, and then said one of his thoughts a long time ago: "I think that the most important thing in a good service place is service in addition to the quality of the product, and generally speaking, Chinese do not pay attention to this aspect of service, or do not have that kind of service concept." ”

As she spoke, she carefully raised her eyes to pay attention to Shen Ning's reaction, she looked at her with a slight smile, and her shrewd phoenix eyes looked at her seriously, giving people a feeling of being valued.

Ling Xia continued, "One of our strategies is to enhance the coffee experience and promote the coffee culture. Although many people come to drink coffee now, most Chinese are still not very accustomed to this kind of life, so we should strengthen communication with customers, let them feel warm and comfortable here, let them feel that they are worth the money they spend, and will choose to come here next time. ”

"This places high demands on coffee students, customer service, basic sales skills, basic knowledge of coffee, and coffee making skills. It is best for coffee students to be able to premonition the needs of customers, and when patiently explaining the different tastes and aromas of coffee, it is best to be able to boldly make eye contact with customers, and each coffee student can have his own group of regular customers, so that it will develop better in the future. ”

"Then, there's a more common way to put a smart suggestion book on each table and let the guests write down their thoughts and opinions on it to facilitate our communication. Then send a special person to collect useful opinions and read them out in public at the weekly meeting to see which ones can be adopted and can be helpful to the Green Light Forest. ”

"When the development of the main store of Asakawa Green Light Forest is more mature, you can expand a number of branches, maybe you don't need to be as big, small, and convenient as this, near the university, next to the airport, etc., to get some small-scale chain stores, maybe the effect will be good."

"In China, most people think that coming to coffee shops to drink coffee is a relatively petty bourgeois practice, so we should increase publicity, or make coffee more accessible and accept a larger consumer group."

……

Ling Xia also said a lot, in the end, Shen Ning's gaze gradually changed, her eyes lit up, when she stopped and looked at her with some apprehension, waiting for her evaluation, Shen Ning smiled slightly, and then said, "It's really good, your idea is great." ”

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