Chapter 87 There is a problem with the quality inspection of Sawell products

When Fu Yao returned to the famous city, she first went to the school to report, and then went to the store at noon the next day.

As soon as she arrived at the door of the store, she saw a lot of people gathered in front of the store, not knowing what to do.

She squeezed in through the crack in the crowd, and as soon as she entered, she saw a middle-aged woman yelling at Jiajia viciously, and the store manager was also beside her.

Fu Yao stepped forward and asked the store manager, "Store manager, what's going on?" ”

When the store manager saw Fu Yao, he said, "You're back?!" ”

"Well, I came back yesterday, what's going on?"

The store manager looked at Fu Yao with a serious expression and said, "This customer said that there is a problem with our product, her skin is full of red spots, and it is a little swollen. ”

Fu Yao chuckled in her heart, how could this happen? This has never been the case with Sawell products!

Then Fu Yao heard the middle-aged woman show her arm and shout: "What kind of product are you, I've only been carrying it for a day, my arms are full of red rashes, and it's not just me, my son is still in the hospital playing hanging bottles, you say, how should this be handled?" I would have liked to see that you are big international brands and believe in you, but what is the result? It's good, my body is abnormal, do I dare to continue using it? ”

Fu Yao really saw those rashes on her arms, how could this be? The materials of Sawell products are particularly safe, how can this happen?

Jiajia hurriedly said: "This girl, our products will never be in this situation, did you buy your products from us?" ”

When the woman heard this, she was immediately angry, and Fu Yao was afraid that she would pounce on her and hit someone.

The middle-aged woman's face was deformed, she threw the bag in her hand on the table, and hummed: "Let's see, what an international brand, what kind of international brand, the things sold will not be recognized in a blink of an eye, it is really eye-opening!" ”

The woman shouted to the onlookers.

The store manager whispered to Fu Yao and said, "You go check the records." ”

"Hmm." Fu Yao stepped forward to look at the invisible code next to the bag, and then went to the computer to find it.

It's really what they sell in the store.

Fu Yao walked up to the store manager and whispered, "Store manager, that one was indeed sold in our store, and it was during the eleventh day." ”

The store manager thought for a while, and then stepped forward and said to the woman: "This lady, let's go to the factory to check the goods, see what the situation of this style of cloth is, and then if it is indeed our material problem, we will definitely give you an answer." ”

"Let me wait, dream! My son is still lying in the hospital, why should I wait stupidly, I know you must use this reason to fool people, I am not fooled, if you don't give me an explanation today, don't think I will go out of this door! The woman said viciously.

"You guys look first, I'll call and ask." The store manager said to Jiajia and Fu Yao.

"Yes." Jiajia replied.

Then, the store manager took his mobile phone and went to the back to make a phone call.

But after listening to the phone, her face became more and more ugly, and this time things are in trouble!

"This lady, let's do it, we will return your bag money to you twice, and then we will find out the situation, if it is our problem, we will definitely take responsibility." The manager said to the woman.

The woman was still arrogant at first, but when she heard the store manager say this, her tone became a little weaker and said, "Okay, I'll wait and see how you explain it to me." ”

After the store manager refunded the woman's money, the woman left the store, and the onlookers were invited away by Jiajia.

After that, the store manager showed the two of them the store, and he went out of the store to the office of Sawell's sales department.

This is where all the people in charge of the Sawell store are gathered.

"Today, a person came to my store and said that she used our products, and she had skin allergies, and said that she had never been allergic." The manager of one store said.

"We too, parents bring their children to say that the skin on the back of the child's backpack is ulcerated in a large area, and they say that they are using our products."

……

The store managers all said.

But it's the same phenomenon, that is, the products they sell make different customers look different.

The sales manager listened to the report, his face was heavy, and then said: "Now try to stabilize the customer, I will report to the above, please let me check the worker's side, and see if there is a mistake in that link." ”

After that, everyone went back to their stores.

The store manager told Jiajia and Fu Yao what happened at today's meeting.

"What the hell is going on?" Jiajia worried.

Fu Yao was also worried, I don't know if Gu Tingjun knows about this now?

Sawell General Manager's Office.

The sales manager told Qiao Yu what happened in the store, and Qiao Yu, who usually had a playful face, had a heavy face, and then said: "Count how many customers have adverse reactions to their bodies, and then stabilize the customers first, and I'll check the workers." ”

"Yes, Mr. Qiao."

After the sales manager left, Qiao Yu went directly to the president's office.

"How many stores have this happening?" Gu Tingjun asked with a calm face.

"Basically, there are, the general users are skin allergies, some itching, adults and children are the same."

"When did it start appearing?" Gu Tingjun continued to ask.

"Today."

"Which style do those customers use?" And when was it sold? ”

"It's just that you've been in France for three days, and there's no problem before."

Qiao Yu also felt strange, why there was a problem in the past three days, but there was no problem at all before.

"Tomorrow, you and I will go to the factory."

Qiao Yu asked suspiciously, "Are you saying there's a problem over there?" ”

"Our products only come out of the workers, there is no other path, and now there is a problem, and we can only suspect which link is the problem."

"That's right."

The next day, before they had time to go to the factory, someone asked a professional to test the bag in question, and found that the leather and fabric used in the bag contained carcinogens.

As soon as this test came out, all customers who had bought Sawell products surrounded the entrances of various stores and shopping malls, saying that they wanted to seek justice.

And this incident was quickly noticed by the Quality Supervision Bureau, and they sent people to Sawell's processing plant to ask the quality inspection department to do a test on the spot.

The result is exactly the same as what the previous customer did, the raw materials used in Sawell products are unqualified, and there are a large number of substances that are not good for the human body.

So the workers were immediately seized by the public security department.

And after this series of actions, SAWELL Mingcheng Branch "succeeded" on the headlines of major news, and it was boiling in an instant.

"Old Gu, what are you going to do next? Now the situation is not in Sawell's favor, the factory has been seized, and we can't investigate. Qiao Yu asked worriedly.

If this incident is not handled well, it will be a fatal blow to Sawell, not to mention entering other markets, I am afraid that it will be driven out of the famous city directly.

Gu Tingjun looked out of the window silently.

Then he took out his phone and made a call.

"Hey, it's me, give me a complete cargo logistics information, send me an email as soon as possible, and give me a sample of your latest cloth in the city, I want to see the goods in an hour."

After speaking, Gu Tingjun hung up the phone, and then said to Qiao Yu: "Go to the store and get a faulty product." ”

Qiao Yu listened to the content of his phone call just now, and then said, "Do you want to make a comparison in person?" ”

"Hmm."

An hour later, the cloth was quickly delivered to Gu Tingjun's office, and then he checked the logistics information, and there was no problem in the middle.

Qiao Yu took the problematic bag and put it in front of Gu Tingjun.

Gu Tingjun looked at it carefully, compared it, and then said to Qiao Yu, "Look for yourself." ”

Qiao Yu lowered his head and compared the two cloths, and found that the feel was completely different, the bag he took from the store was like a defective product, and it was very uncomfortable to touch, but the cloth was genuine.

"This ......" Qiao Yu looked up at Gu Tingjun incredulously.

"Got it!"

"You mean the leather was dropped?"

"Well, I checked that there was no problem with the logistics, which can only show that it was not a bag dropped on the road, but a famous city."

"Damn, which one lacks the heart and eyes to hurt us so much?" Qiao Yu scolded.

Gu Ting didn't say anything, just looked at the bag on the table.

"If it happened in a famous city, it means that someone on the workers' side secretly changed the fabric, and they are also people who are particularly familiar with the operation, and they happened to do it before eleven." Qiao Yu speculated.

Gu Tingjun pressed the number of the landline and said, "Come to my office." ”

The call was made to Zhao Yang.

Zhao Yang quickly rushed to the office and said, "Mr. Gu." ”

"Go and find the person who signed for the goods at the factory and bring them to my office."

"Yes, Mr. Gu."

Then he said to Qiao Yu: "Find a way to suppress the news from the media." ”

Qiao Yu hesitated for a while and said, "It is estimated that it is difficult, and now it has been reported, and many people have seen it, but I'll give it a try." ”

"Hmm."

It had been two hours since Zhao Yang brought people to the president's office.

"Mr. Gu, this is Xiao Wang, he is specifically responsible for the goods."

"Mr. Gu is good!" Xiao Wang bent down and shouted.

"Can you see if this logistics information is consistent with what you received?" Gu Tingjun handed the document to Xiao Wang.

Xiao Wang looked at it carefully, and then said, "Looking back, it's the same." ”

"Then look at the two cloths on the table, which one did you take?" Gu Tingjun pointed to the leather on the table.

Xiao Wang looked at the two separately and touched them, then pointed to the leather that was handed over by mail and said, "Mr. Gu, this is, this is what I received." ”

Sure enough, the inside of the factory was stolen, who could change it without alarming others?

"Did anything happen to the factory eleven years ago? Have strangers ever been in or out of the factory? Gu Tingjun asked.

Xiao Wang thought for a while, then shook his head and replied, "No, no strangers have come, just ......"

"Just what?"

"It's just that Mr. Zhang only checked once when he confirmed the arrival of the goods before, and Mr. Zhang seemed to be very concerned about this batch of leather and came to see it from time to time."