Chapter 13 Personal Correction

According to Gu Tingjun's instructions, Qiao Yu began to train sales etiquette in all his stores, shops, and stores.

Of course, this event will also select those who have done a particularly good job to reward and motivate those who follow.

Fu Yao's storefront is no exception.

I came to the store early, and then followed Jiajia to the sales etiquette training center.

Although Fu Yao is only a part-time job, the store manager means that learning more social experience is still useful for personal development in the future, Fu Yao also understands, and at the same time she also has expectations, if she can change her introverted personality and inferiority complex, then this part-time job is still very meaningful, and she also has a new understanding of Sawell Company.

I always thought that companies from abroad would be more or less angry and untouchable, but now it seems that Sawell is special.

After coming to the training center, Fu Yao realized that it was really a big company, and there were quite a lot of people, and he couldn't see the end at a glance.

After that, she and Jiajia are divided into groups, and then there will be a team leader on top of them to train.

There are three main parts of the training, the first is the expression, when facing the customer, the basic customer is just looking, but also to maintain a polite smile, and when answering the customer's words, you must not be arrogant or impatient, you must be very patient; The second is eye contact, the communication between people, mainly through eye contact, so that customers are moved by respect, warmth and friendliness, so as to promote the next step of communication; The third is the art of speaking.

A famous saying once said that it takes us a year to learn to speak, but then it takes decades to learn to shut up. It can be seen that there must be boundaries to speak, and you can't keep talking, which will make customers feel bored, but you can't stop talking, so that customers will also have no sense of security and attention.

For Fu Yao, these three are not easy, first of all, her habit of bowing her head is not expensive, and she bows her head when she sees strangers, which makes people feel very uncomfortable, this is the same as the look in her eyes, and when she speaks, she is nervous and scared and can't speak, some customers may understand, but most of them are still unhappy.

So when training, Jiajia basically passed well every time, and Fu Yao needed to go back and forth many times before she barely passed.

For this training, there is also an unknown news, that is, when they are training, there is a camera that has been shooting in the same place, filming the most real side of the sales staff during training, and the training mode is comparable to the training of flight attendants.

And this shooting appeared on various TV stations and commercials through live broadcasts.

The slogan is: Let customers experience the highest quality service - SAWELL.

As soon as this video came out, the market simply exploded, first of all, customers, who applauded and began to complain that they went to visit some stores, and suffered neglected treatment and discriminatory eyes.

And this video advertisement once again raised Sawell's sales to the first place on the sales list, and it is undoubtedly a big slap in the face to Jiacheng who is chasing after them, no comparison is no harm, Jiacheng children's clothing and bags have fallen to the fifth place because of the problems of the sales staff, it is estimated that Ye Hongcheng will be furious when he sees it.

Gu Tingjun looked at the live broadcast on the computer and some introductions to Sawell by the host, slightly hooked the corners of his mouth, and his fingers slowly tapped on the table rhythmically.

The knock on the door diverted Gu Tingjun's attention.

Qiao Yu stood at the door with his hands crossed over his chest, with a scowling face, and said, "How?" My trick! ”

"It's okay!" Gu Tingjun said two words leisurely.

The corners of Qiao Yu's eyes twitched slightly, his hand pressed the corner of his forehead, and said helplessly: "If you praise it, you will die?" ”

"......" Gu Tingjun just looked at him.

Qiao Yu raised his hand and said slowly: "Yes, yes, I understand, don't say it." ”

After a while, Gu Tingjun said slowly: "Well done!" ”

"Huh!" Qiao Yu smiled.

You must know that it is rare to be able to say these three words from Gu Tingjun's mouth, and the weight is not light, a guy who cherishes words like gold will praise people, which is already the limit.

"This time Ye Hongcheng is estimated to be angry, he has to drive everything opposite us, this is good, a comparison, he was slapped in the face, he should thank him well, it has undoubtedly promoted our sales, tsk, I really want to see what he looks like now, it must be terrifying, haha!" Qiao Yu sat down on the sofa with a big grin and said proudly.

Gu Ting didn't speak, just looked at the picture where the video ad stayed, it was her! Although there are certain changes, it is still not enough.

"Help Haoyu deal with the matter over there when you are free!" Gu Tingjun said.

"Ah, didn't you let Haoyu be fully responsible? Why do you want me to help? Qiao Yu shouted.

"Did I say that?" Gu Tingjun's voice rose, making it clear that he had never said anything like that.

"You...... I knew it was like this, and I knew I was bullied! ”

“……”

After a pause, Qiao Yu continued: "If you compare means, Haoyu is indeed not their opponent, I will definitely help." ”

"If there's an obstacle, go find him." Gu Tingjun handed Qiao Yu a business card.

Qiao Yu took a look and read: "Huo Tingge, this name is so familiar, ah, is it that Huo Tingge?" Qiao Yu suddenly shouted.

Gu Tingjun nodded slightly.

It turned out that he had already done it, and with such a large support group, of course he had to "kill".

Who doesn't know that Huo Tingge is a well-known black and white character in the United States, although the company is headquartered in Seattle, but eyeliner is all over the United States.

Gu Tingjun actually knew him, hehe, wouldn't such an acquisition plan be extremely smooth.

The sales etiquette is still going on, the live broadcast is also going on, and Gu Tingjun is undoubtedly watching Fu Yao.

This time, the driver was not Zhao Yang, but a new driver, Xiao Zhang, Gu Tingjun's car was still parked not far from Fu Yao's store, looking at the girl who was training even if it was a decoration.

Gu Tingjun looked at it slowly, just like last time, but after watching it for a while, he felt uncomfortable, and it seemed that he needed to correct it himself.

So, he said to Xiao Zhang, "Go and bring her here!" He also pointed to Fu Yao.

"Yes!" Xiao Zhang got out of the car and walked towards Fu Yao.

Fu Yao looked at the man in a suit who came over, thinking that she was going to buy a bag, and plucked up the courage to take a step forward, but before she could say it, Xiao Zhang spoke first: "Miss, our boss has an invitation!" ”

"What?" Fu Yao was stunned, his boss, she didn't know him.

Fu Yao said embarrassedly: "I don't know your boss, did you recognize the wrong person?" ”

Xiao Zhang smiled and said, "No, it's you!" ”

At this time, Jiajia came over and asked, "What happened?" ”

Fu Yao hurriedly said, "I don't know their boss. ”

Jiajia thought she was looking for something, and said in a somewhat unceremonious tone: "This gentleman, I'm sorry, we are at work, if you buy a bag, I recommend it for you, if you don't buy it, please don't harass our employees!" ”

At this time, Xiao Zhang walked up to Jiajia, leaned close to her ear, and said a word, only to see Jiajia's face was seriously ill, and he also deliberately looked at Gu Tingjun's direction.

She said to Fu Yao: "Yaoyao, go ahead, I know their boss, I probably just want to talk to you." ”

Fu Yao glanced at Jiajia's expression, a little nervous and a little uneasy, but she chose to believe Jiajia.

So, she said to Xiao Zhang: "Then let's go!" ”

"Please!"

After Fu Yao left, Jiajia beat a drum in her heart, it was incredible, it turned out that the big boss of Sawell was looking for Yaoyao, fortunately she didn't take the car too much, otherwise it would have been miserable.

Fu Yao followed Xiao Zhang to the car, and Xiao Zhang opened the back door.

Fu Yao looked at Xiao Zhang uneasily, then looked at Jiajia in the distance, and sat down with her hair stiff.

When she got up, she found that there were still people in the car.

"It's slow!" Gu Tingjun said coldly.

Fu Yao thought it was her and wanted to apologize, but Xiao Zhang said first: "I'm sorry, Mr. Gu!" ”

Mr. Gu? Fu Yao slowly saw the person in the car clearly this time, it was actually him?!