Chapter 23 Suspects don't need to be suspicious
Although the eldest lady is silent, her heart is like ups and downs, and it is difficult to calm down.
From the incident of the last "auspicious omen", she has already seen that Qin Tian is a clever girl, she speaks with sharp teeth, her head is Tao, she is very special, and she is kind-hearted, so she will keep her by her side, so that she can live a better life. But these are just a little cleverness in her opinion, and she doesn't pay much attention to it, plus there are too many things every day, and slowly, she will leave this matter behind.
But today, Qin Tian brought her too much shock.
First of all, the rebuttal of Xie Gongzi in the lobby was articulate and coherent, just that kind of courage, that kind of temperament that is not humble or arrogant, and is not a little girl will have. Even if she is at her age, she may not be able to catch up with her!
And now, the disadvantages of the tea shop she said are completely to the point, although she knows that it is impossible for Shengshi to do all the business of the world, but seeing the loss of so many customers every day, how can she not feel distressed?
There are even guys from other tea shops, who stay not far from the tea shop, and when they see that there are guests who are too late to entertain in the prosperous world, they come forward to solicit customers, although she doesn't like it, but what can she say, she can't even overbearing the business at the door and don't let others do it!
Now that he heard that Qin Tian seemed to have a solution, he was shocked, but he couldn't help but be a little excited and a little expectant.
Even the eldest lady is like this, not to mention other people, Yueniang and Cuiwei looked at Qin Tian in shock, but also puzzled and puzzled, while the gaze of Xiao Fan Tian beside Qin Tian was completely a kind of admiration!
At this time, Qin Tian couldn't care about this, she organized the language in her heart, then raised her head to look at the eldest lady, and said calmly: "Back to Mrs., the slave maid looked at the side of the lobby for a long time before, and found that the guys in the lobby had a lot of things to do, to receive guests, to introduce tea, to answer the doubts of guests, and finally to help weigh the cashier." In this way, a guy spends too much time on a guest, so he feels that the guy is not enough, the slave thinks, in fact, there are some things that don't need to be done by experienced guys at all, such as receiving guests, introducing tea, weighing cashiers, etc., guys like Fan Tian can do it completely! Placing more apprentices in the lobby and working with the guys will not only give the apprentices the opportunity to exercise, but also better retain guests! ”
Qin Tian said, and the eldest lady nodded: "Yes, some guests already have tea leaves that they are used to drinking, and they will leave when they come in and weigh them, and the guest apprentices in this area are also fully able to greet them!" It can spare a lot of effort for the guys! As for the division of labor and cooperation you mentioned...... "The eldest lady chewed carefully, and her left hand suddenly slapped on her leg," these four words are really wonderful! ”
Immediately, his spirits perked up, and he pointed at Qin Tian: "Keep talking!" ”
Qin Tian was encouraged by the eldest wife's approval, and his confidence was even greater, and his eyes became brighter and brighter
"It is the division of labor and cooperation, the guests come in and are received by the apprentice first, and those who can be greeted will be greeted, and those who can't greet will be handed over to the buddy, and then handed over to the buddy, and the guy will greet him, let the guest select the tea, and then hand it over to the apprentice to weigh the cashier! In this way, it is equivalent to a lot of more guys, doesn't it solve the problem of lack of guys? ”
The eldest lady nodded again and again when she heard this, her eyes became brighter and brighter, even Yueniang and Cuiwei Fan Tian felt that Qin Tian's method was very good!
"And ......," Qin Tian continued, "I heard Mrs. Xian and Gongzi Xie say that tea is the key to it, so why not make a place in the tea shop, put up tables and chairs, and make it into a private room, so that the guests can rest and taste tea?" Give guests a chance to try a few more varieties of tea? It is not just important guests who are invited into the inner room. ”
What Qin Tian said is very common in modern business management, but here, firstly, the merchants do not have a high status in the society, and some of them are dedicated to the imperial examination, and the good talents that the merchants can recruit are not many, which also hinders the development of business in disguise.
Second, no matter how capable the eldest lady is, she is a woman after all, with limited reading knowledge, and it is difficult to make a breakthrough in management and management. In recent years, if it weren't for Zhuang Xinyan's secret help, I'm afraid she would have worked even harder. But Zhuang Xinyan is flawed after all, and it is difficult to cover everything.
Hearing this, Yueniang, who knew the affairs of the tea shop, couldn't help but say: "The tea shop receives a lot of guests every day, so will there be a lot of unnecessary capital." ”
"What Mother Yue said is very reasonable......" Qin Tian turned to Yueniang and said with a smile: "But the slave maid thinks so, those who can drink tea are naturally carefree people, so that guests have the opportunity to try a few more varieties, and maybe they can also stimulate them to buy tea that they don't understand, they have this ability, as long as there are two such guests in ten, the tea shop will not lose, and we can also arrange one or two experienced guys in this place, not only can we recommend tea to guests, but also can have a homely relationship with guests." In the long run, you can turn new customers into frequent customers, and turn regular customers into friends, so that as long as they want to buy tea, the first thing that comes to mind is our prosperous world, and in the long run, we will definitely only make money and not lose money! ”
Hearing this, the eldest lady was very excited in her heart, and she couldn't wait to shoot the case, but she forced to suppress the churning emotions in her heart, she looked down at Qin Tian, in addition to shock, but more doubts, a kind of uncertainty, she took a few deep breaths, calmed down her emotions, and then said in a very calm voice: "Well, it's rare that you are so loyal, I will consider it carefully." ”
After saying this, he picked up the purple sand carved tea cup on the table next to him, and slowly sipped the tea, and there was no more follow-up.
Yueniang and Cuiwei behind them were excited by Qin Tian's words, and they thought that their wife would say something, but they didn't expect their wife to react like this, and they were a little confused for a while.
Also feeling strange is Qin Tian,
She looked down and wondered: Mrs. was obviously very interested in her idea just now, why is it like she doesn't care now, can she just hear it?
At this moment, Xu Fuquan walked in from outside and replied to the eldest wife, "Madam, that Xie Gongzi has left just now, he bought ten catties of Erquan silver quill, and ten catties of Yuhua tea!" ”
The second wife put down the teacup in her hand and smiled slightly: "It's also a big business!" Saying that, she looked at Fan Tian, who was still kneeling on the ground, "Speaking of which, this business also has your credit, if you hadn't kept the guests in time, maybe the guests would have left!" Alright, you get up! ”
Fan Tian saw that the eldest lady not only did not mean to blame, but also praised him, his face was flushed with joy, and he kowtowed to the eldest lady three times in a row before getting up.
"But that boy is right, greeting guests is not just coaxing guests, solid skills are also very important, you have to work hard with the master in the future!" The eldest lady looked at him, with a smile on her face, but her tone was very stern.
Fan Tianlian claimed to be.
After the eldest lady finished speaking, she glanced at Qin Tian, who was still kneeling on the ground, and said lightly: "Okay, you can get up too, both of you can go down!" ”
As soon as these words came out, except for the eldest lady, everyone else was stunned.
Why didn't the eldest lady say a word of reward?
"You also have some credit for this incident, I have always rewarded and punished clearly, Yueniang......" The eldest lady did not turn her face a little,
Yueniang hurriedly responded: "What does Mrs. command?" ”
"I'll tell the account later, and one person will be rewarded with a hundred dollars!"
Although there is a reward, it still feels lighter, especially for Qin Tian. No matter who dares to talk more?
Yueniang answered and asked Cuiwei beside her to go down and spread the word. The eldest lady said to Qin Tian and the others again: "You go down and receive the reward!" ”
Although Qin Tian was full of doubts, he still followed Cuiwei and Liu Fuquan with Fan Tian without saying a word.
As soon as they left, the eldest lady asked Yueniang beside her, "Yueniang, what do you think of what Qin Tian said just now?" ”
Seeing that the eldest lady wanted to get up, Yueniang hurriedly went up to help, "Madam, I think what Qin Tian's girl said has some sense, does the lady have other ideas!" Yueniang never hides her thoughts in front of her wife.
The eldest lady got up and thumped her waist with one hand, "It's not just some truth, it's just a clever plan!" ”
"Then why did the wife ......?"
The eldest lady walked around the room twice, and then stopped, "Yueniang, how old do you say such a little girl, how much knowledge can she have, how can she say such a thing?" ”
This is exactly the doubt in Yueniang's heart, "Mrs. is very reasonable, I also think it is strange, how can a little girl who sells herself have such ability?" ”
"I don't care if she's a girl, I don't care if she's a woman, as the old saying goes, whether it's a white cat or a black cat, if you can get a mouse, it's a good cat! But this cat has to be someone I trust! The eldest lady's face sank like water, "Suspicious people don't need to be suspicious, Yueniang, you go to the person who sold her into the house, and inquire about her net worth!" ”
Thank you for the short-eared cat and the candy of the long mother~~Thank you for the recommendation vote~~