Chapter 1 Encounter
At seven o'clock in the morning, Mo Zhilan was woken up by the crisp alarm bell.
After a simple breakfast, he hurried to the unit. When she sat down at her desk, the hour hand pointed exactly to eight o'clock. After making a cup of fragrant coffee, she began her day's work, which was her seventh day at the Regency Hotel, and she was not very proficient, but she was already familiar with most of the workflow.
Send emails, receive emails, flip through the newspaper that assistant Ali just delivered, and see the relevant news of the industry...
About a quarter of an hour, Mo Zhilan said to Ali, "Help cut out these I scratched!" ”
Ali stepped forward to take the newspaper and went to the other table to get to work.
"You know, cutting out newspapers may seem like a trivial matter, but it's an important part of our PR work, and the image of the hotel can also be used as a reference for our work! So, don't bother! ”
Ali nodded, and the movements of her hands did not stop.
Approaching nine o'clock, Mo Zhilan looked at the schedule sent, this is almost her day's work arrangement, including going to the printing company to print promotional samples, the size, color, and pictures of the samples must be strictly in accordance with the group's regulations, and each one is perfect, so she must do it herself, Ali called the other party, about half past two in the afternoon.
At noon, a customer visited the public relations department, and Zhilan invited the other party to eat the group's working lunch.
Seeing off the customers, Zhilan came to the hotel lobby, several guests had just finished lunch, Zhilan walked forward with a smile, greeted the strange guests, and sincerely asked the other party whether they were satisfied with the hotel's service and other aspects. The guests put forward their feelings and suggestions, and Zhilan wrote them down in the small notebook she carried with her, and she would give feedback to the relevant departments later.
The morning ended like this, Zhilan looked at the time, it was half past twelve, she had always had the habit of taking a nap, so she walked to the housekeeping department.
But a waiter hurried in front of him. I breathed a sigh of relief when I saw Mo Zhilan!
"Director Mo, it's really good that you're here!" The waiter gasped and pointed upstairs and said, "The customer in the private room upstairs said that he had eaten his hair from our lunch, and he was making a lot of noise!" ”
Zhilan followed the waiter upstairs vigorously while understanding the situation: "What's going on?" ”
"Just now Xiao Wang went to deliver food, but they stopped him, not to mention that there was a woman's hair in the beer stewed crab they ordered! stopped Xiao Wang from leaving, and reprimanded her to cry. ”
While she was talking, she had already come upstairs, and she heard the noisy noise of the guests from a distance: "Why hasn't your leader come yet... Are you afraid to come? ”
In fact, Zhilan can completely let the executive chef handle this matter, but it is related to the image of the hotel, and Zhilan does not dare to delay for a minute. She raised her hand and knocked on the door, then pushed it open and entered.
"This lady, how can I help you..."
Zhilan smiled and spoke softly, but only halfway through her words, a woman rushed out in front of her: "You're a leader, aren't you?" Come on, come on..."She pulled Zhilan to the table: "Look, this is from the food in your hotel!" How can this be solved? ”
Zhilan pinched the hair, it was indeed quite long, it was indeed a woman's.
But Zhilan knows that there are rules in the hotel, in the back kitchen, the head chef, the head chef, the head chef, the head chef, the side dishes, the open life, the noodle table and the cold food room, including the purchasing department, the hair of men cannot exceed one centimeter, and women cannot exceed ten centimeters. So such a long hair, how can it be visually measured 30 centimeters away, it definitely doesn't fall into the plate in the back kitchen.
It was this aggressive woman, and her hair seemed to match this hair in both length and curvature.
"This lady, calm down first..."
"How can I calm down." The woman interrupted Zhilan again: "I'm here to consume, that's how you treat customers?" The woman stared at Zhilan for an answer.
Zhilan looked at the woman in front of her, she was dressed exquisitely, and her age was on par with her.
In fact, this kind of thing, Zhilan has not experienced it!
"Guys, let me say a few words." Zhilan maintained a professional smile and looked at everyone present and said: "In our hotel, the kitchen is heavy, idlers are not allowed to enter, and the hair of all the people in our back kitchen is no longer than ten centimeters, and this hair is far more than ten centimeters, so I dare to guarantee that this is not the hair of the people in the back kitchen of our hotel." ”
Suddenly, her gaze fell on a man, but she just swept it away, as if looking at everyone else, and didn't linger too long. But her heartbeat was accelerating, she didn't expect to meet on an occasion like today, or in this way: "So I must investigate thoroughly and give an explanation to the one sitting here!" ”
"I'm going to have an explanation now!" The woman pestered endlessly: "It sounds good, isn't it from your back kitchen?" Is it our guest's? Saying that, the woman pulled the waiter Xiao Wang: "Look at her hair, isn't it also very long." ”
Zhilan smiled: "But she has straight hair, and her hair is coiled, our hotel has strict rules for the image of waiters, and they are also trained to take up their posts, they will never make such a low-level mistake!" Zhilan said and raised the hair higher so that everyone present could see it, and said without humility or arrogance: "Look, the color, length, and curvature of this hair I can guarantee that it is not from any of our waiters here!" ”
"What do you mean?" The woman said, raising her voice again: "Let's see, this is the service attitude of a five-star hotel, my consumption this meal can be worth her monthly salary, and the result is to listen to them shirk their responsibilities, just to see their faces." ”
At this time, a man stood up and deliberately walked to Zhilan and the woman's side, but her eyes did not look at Zhilan, but said to the woman: "Mr. Xu, why be angry, I said it a long time ago, I invite this meal, you have to pay, you see, there is such an unpleasantness, everyone's good mood has been disturbed." In this way, isn't it just a hair, it's not a big deal, this meal is mine, so please look at my thin noodles, don't..."
"Call the police!" Mo Zhilan interrupted the man's words with a sonorous force. She didn't want to owe anyone a favor. And today's incident, you can see what is going on at a glance, she is kind enough to accompany the smiling face and the other party does not appreciate it, so don't blame her: "Xiao Wang, call the police!" ”
"Miss, there's no need to make things so big!" The man turned around and stopped Xiao Wang's action of making a phone call.
"Please respect others, I'm a public relations person, but the lady you talk about is not a profession at all!"
Mo Zhilan shot back, and the other party was speechless.
"Sorry, it was my slip of the tongue!" The man looked at Mo Zhilan and spoke again: "It's just a hair, so it won't alarm the police!" ”
Mo Zhilan never glanced at the man, and looked away: "It's not that I want to make a fuss like this!" I said I would investigate, but just now this lady didn't give me time at all, I have no intention of speculating on the intentions of others, but I think you are all successful people, so I don't bother to come to our hotel to eat overlord meals in this way! ”
As soon as these words fell, the woman's face turned red, but she still said strongly: "Who do you say eats the overlord meal?" ”
Zhilan ignored her: "Although I have just served as the public relations officer of Lijing Hotel for a short time, I must maintain the image of the hotel, if this matter spreads, it will have a negative impact on us, so we can only ask the police to return our innocence!" ”
"Mr. Gao, look at her..."The woman was angry, "It's shameless to give it back, call the police, call the police, who is afraid of whom!" ”
The man known as Mr. Gao looked like he was about to go crazy with this stupid womanhood, and his face was blue and red, but he still had to tend to form, pretending to comfort her not to worry.
"I don't think there's a need to call the police, it's just a meal, and we will inevitably come back in the future. It's not good for anyone to get stiff! Waiter, pay. ”
"Mr. Gao, you can't just let them go!" The roots of the woman's hated teeth tickled.
Today, I lost face, and everyone must know what's going on with such a fuss!
"Everyone, this meal is my high-minded, I'm really sorry to disturb everyone's interest!" After saying that, he turned around and walked out of the private room!
For the first time, Mo Zhilan set her eyes on the back of Mr. Gao, and said word by word: "It's good to go, don't send it!" ”
The private room, which had been noisy just now, suddenly became quiet with the departure of the group, and the waiter who was stopped continued to devote himself to work. Zhilan sat on the chair, not interested in taking a nap.
Gao Minlang...... Mo Zhilan repeated the name in her heart again and again: "I haven't seen you for ten years, don't come unharmed!" ”
Gao Minlang sat in the car, his lungs were about to explode, that stupid woman, how could she play such a shady trick for a meal? If that PR had changed to someone else, he would have been happy to see a joke, but it was only her. Now it's okay, and his face is gone.
Recalling the attitude of the public relations just now, Gao Minlang felt incredible, did she forget him? Why didn't she look at him the whole time, not even for a second, would she have put him in the same category as that stupid woman?
"Mo Zhilan, I haven't seen you for ten years, are you okay?"
Thinking back to the last time they saw each other ten years ago, Gao Minlang felt that his heart hurt.
She asked him heartily, "How can you forgive?" ”
He shook his head resolutely, "Never!" ”
Zhilan stood up, cleaned up her mood, touched up her makeup, and then walked out of the private room, time may make her forget a person, but it can't make her forget the pain.
A few waiters downstairs whispered.
"I didn't expect that Mr. Mo was really two! If this is the head chef, it is estimated that he will pay for this meal out of his own pocket..."
"Yes, those people are not easy to mess with, I think Mr. Mo is really domineering..."
The sound of discussion is endless, Mo Zhilan has long been used to it!
She already knew that this battle, I don't know how many people were watching her jokes, which is why the waitress didn't tell the kitchen about it, but told her the new PR director. She was parachuted in, and she knew how many people were not convinced. In this society, who doesn't worship the high and step on the low, thinking that she is new, even if it is the leadership, it is natural to give her a dismount, so no matter what, she can't let those who watch the jokes really read the jokes, because of that kind of pain, she never wants to taste it again!