Chapter 44: Sharp Edge
Yi Yanlin looked at her, her eyes flashed with appreciation, although she didn't have much contact with the company's affairs, but she could actually know this, and before that, he had only guessed, but he didn't expect her to directly prove it, it seems that she is not indifferent to these things.
Shen Zhiqiu pulled up a few forms from her notebook and asked Mo Qian to put them out, during which she looked up at Yi Yanlin, her eyes were clear and shining, and she was extremely confident.
Everyone was amazed to see the table on the projector.
"Do you feel familiar with these forms?"
Mo Qian said suspiciously, "This is ......"
"This is a comparison chart of the flow of people in and out of Shengshi and Linxia's shopping malls in the past week, as well as a comparison chart of customer satisfaction and purchasing power." Shen Zhiqiu said plainly, in order to understand the situation of different shopping malls more intuitively, she did these surveys early in the morning and then sorted them out.
Mo Qian was surprised, looked at the table and said, "Judging from the data, there are more consumers entering Linxia Mall than Shengshi, but customer satisfaction and purchasing power are not as good as them." ”
Shen Zhiqiu nodded and continued, "In the customer satisfaction survey, nearly half of the consumers complained about Linxia's service attitude, 30% of which was product quality problems, and the rest were price, weak activity and new product problems. ”
If it weren't for the investigation in advance, she wouldn't have known that Linxia's new products would be launched later than other shopping malls, which is a very serious problem.
Mo Qian glanced at the relevant person in charge, and one of the chubby men spoke in embarrassment, "Mr. Yi, most of our shopping malls are settled by some brands, and we have very few of our own, and the quality is difficult to control. ”
"But what if the quality problem exists in Linxia's own brand?" Shen Zhiqiu said coolly, it's all this time, and she is still looking for various reasons, she doesn't have to attend meetings on weekdays, so she doesn't know much about the company, but in order to better develop her own shop, she deliberately took time out to do an investigation, and actually found the reason for the decline in Linxia's performance.
At this time, Su Jinxia suddenly spoke, and she said with a smile, "Whether Assistant Shen took out such a bunch of data is true or not needs to be examined, as for the problem you said, I think it may exist, but which shopping mall will not have such a problem?" ”
Mo Qian gasped, is this about to declare war? What will the boss do, but he believes in Shen Zhiqiu's pile of data, she doesn't need to fool them with something that doesn't exist.
Shen Zhiqiu chuckled, "It is true that almost all shopping malls will have problems, however, Lin Xia's approach is a counterexample. As she spoke, she pulled out a voice recorder and pressed the button, revealing a conversation.
"You're in charge here?"
"Yes, what's the matter?"
"There's a problem with your goods, look at my face now, it's almost ruined by your cosmetics here!"
"How is that possible? We're all genuine here, so you don't want to blackmail! ”
"Am I blackmailing? I'll show you the receipt I bought, and this is your cosmetics here, I brought it untouched, you can see for yourself, if you can't see it, you can go and test it. ”
"This young lady, this small ticket is not fake for us here, but you have used this thing, how do we know if it is your own hands and feet, and you want to blackmail us."
"That's it, there has been a lot of extortion these years."
"You ...... Am I going to deliberately make my face like this? ”
"What can't people do for their own purposes?"
……
Su Jinxia glanced at Yi Yanlin's not very good-looking face, pursed her lips and said, "It's just a voice, it can't explain anything." ”
Mo Qian was very helpless, "Now is not the time to dwell on whether these things are true or false, but to solve the problem, so, what do you think?" ”
Mo Qian is very helpless, now is not the time to dwell on whether these things are true or false, but to solve the problem, so, what do you think?
Su Jinxia looked at Yi Yanlin's impatient appearance with a perfect smile on her face, "Mr. Yi, I think we can introduce more big brands and try to link them with the world, such as Sun, although this brand has not been established for a long time, it is a brand that young people love a lot." ”
Yi Yanlin suddenly raised his head, glanced at her, and then said coldly, "Are you sure you can take Sun?" ”
Su Jinxia was stunned for a moment, she was not sure about this, she just didn't want Shen Zhiqiu to be in the limelight alone, "Mr. Yi, I'm ...... I'm not sure, but I'll try to ......."
Yi Yanlin frowned impatiently, threw the folder in front of him on the table, and his voice became even colder, "The brand Sun has already been proposed, what about other opinions?" If he is not mistaken, "this brand is about to open, and the brands that have already settled in do not need to waste time at all, and there is no result yet." ”
Su Jinxia was stunned in her seat, her eyes were a little incredulous, "Who would make such a proposal?" Could it be Shen Zhiqiu, how could she have such a great ability, she looked up at her, and the emotions in her eyes were inexplicably complicated.
Seeing that everyone else lowered their heads, Yi Yanlin couldn't help but get angry, "Could it be that Lin Xia raised you for idle meals?" ”
At this time, Shen Zhiqiu knocked on the table, Yi Yanlin looked at her, and found that she was smiling at herself, her eyes were shining, as if telling him not to be angry, Yi Yanlin took a deep breath and said, "Zhiqiu, do you have a way?" ”
Shen Zhiqiu raised her eyebrows, thinking that this man was really unusually black-bellied, and she tried her best to hit her with her idea, she pondered for a while, "There is a way, but it requires the cooperation of various departments." ”
"Tell me about it." Yi Yanlin softened his tone, which was different from the previous coldness.
Shen Zhiqiu nodded, "The low service attitude is actually a lack of relevant training, and the quality problem is actually poor supervision, as for the new products...... I think bold innovation, not afraid of plagiarism, the appearance can be plagiarized, fancy and materials can not be copied, it is completely possible to select certain materials, the monopoly of materials, those materials are only provided to Linxia, other companies want to plagiarize, there is no way to be completely consistent, and, I think that Linxia has always performed, good things can go out, such as clothing can go abroad to participate in relevant press conferences, and cosmetics, or others can be named, in this way, the reputation goes out, and the products that appear later, Everyone will naturally know that it is plagiarism. ”
Yi Yanlin nodded with satisfaction, and the others were all shocked, Lin Xia could be regarded as self-contained before, although Yi Yanlin had such an idea, but there were too many things, and there was no way to broaden it at all.
"But Linxia has now formed a fixed pattern, and it is difficult to make such a change." Although Mo Qian agrees, he knows that this is by no means as simple as the cooperation of various departments, first of all, someone must understand this, and secondly, someone needs to lead, which has high requirements for ability.
"It is precisely because Linxia has formed such a model that the company's performance has declined, so it is necessary to innovate." Shen Zhiqiu spoke calmly, she actually took the document in front of Yi Yanlin and glanced at it before the meeting, and found that there was actually a big problem with the current Linxia.