Chapter 176: A Harmonious Doctor-Patient Relationship
They left the two working dogs in the house, Zhou Yunsheng pulled Zhou Yuanyuan, and he and Li Hao went to find Chen Siyu and them.
After inquiring with the medical staff, I knew that Chen Siyu was in the hall on the second floor.
They came to the staircase, and Zhou Yunsheng was ready to pick up Zhou Yuanyuan and walk directly to the second floor.
Zhou Yuanyuan's eyes were firm, and she said to Zhou Yunsheng: "Sister-in-law, my mother told me that I had to go up the stairs by myself." If you don't learn to climb stairs now, you may not be able to go upstairs in the future. ”
Li Hao looked at Zhou Yuanyuan holding on to the handrail of the stairs. Very slow step by step stairs. He was very emotional in his heart, and admired Chen Siyu's education method a little.
Not every mother can be ruthless and let her blind daughter develop various life skills from a young age.
When they reached the second floor, they saw the hall on the second floor. Chen Siyu and Zhou Lei are here.
There is a small high platform with a lot of medical staff and a lot of patients around it.
Li Hao saw that it said that the award meeting for outstanding medical personnel was written.
As can be seen from the situation on the stage, the outstanding medical personnel have been awarded. They are taking a group photo.
While they were doing activities, Li Hao asked the hospital next to them to observe. Along the way, he could clearly feel that the atmosphere of this hospital was a little different from other hospitals.
To be clear, doctors and patients treat each other with respect. There was no estrangement between them, no suspicion. This is rare in other hospitals.
When they walked to the stage, Chen Siyu was announcing: "In order to celebrate our honor of being a tertiary hospital." It is also to reward the medical staff who have done outstanding work after the hospital reform. We held the first Outstanding Medical Staff Awards.
In a moment, we will also invite everyone to have a dinner, of course, due to the special nature of our work. I can't go to a restaurant to have dinner together.
We asked the chef of the hotel to prepare a sumptuous lunch for everyone. I brought it to everyone in the form of a box lunch.
Doctors and nurses in hospitals, as well as patients and family members, can receive a boxed lunch. ”
After she finished speaking, the audience burst into warm applause.
Later, the staff of the hospital began to distribute boxed lunches to everyone.
Li Hao also received one, and the meals in it were very rich. Looking at its color and fragrance, it is not something that ordinary restaurants can make.
Chen Siyu saw that the employees gradually dispersed, and she found Li Hao and them in the group again. To be precise, she saw her daughter Zhou Yuanyuan at first sight.
She also held a lunch box prepared for Zhou Yuanyuan in her hand.
Chen Siyu and Zhou Lei walked over, and after Zhou Lei saw Li Hao and them, he greeted them coldly: "You guys are here, let's go to dinner together first." ”
Li Hao also replied: "Okay, uncle." ”
Zhou Yunsheng saw the performance of the two, and she was overjoyed. At least the two people closest to her are no longer in a state of cold war. There is a basic communication.
Chen Siyu led them into the lounge next to them. There are a lot of doctors and nurses eating here.
Some doctors eat very quickly, they quickly finish the food in their hands, drink a glass of water, and go out to work again.
Li Hao was familiar with this scene, when he was a child. It was not uncommon to see my father and his co-workers doing this.
Coming to a square table, they sat down to eat with a boxed lunch.
After Zhou Yunsheng sat down, she asked Chen Siyu, "Sister-in-law, why did you leave Yuanyuan alone in the office." ”
Zhou Lei replied directly: "We can't help it, just now we are awarding awards for outstanding medical staff, and we also allow patients and their families to visit."
When encountering some exciting situations, the scene is very chaotic. Besides, the hospital is a public place, and we are not around. If Yuanyuan comes to the scene, we are afraid that something unexpected will happen to her. ”
Zhou Yuanyuan said in her crisp voice: "Yuanyuan is fine, I have Ben Ben and egg yolk to accompany me in the house." You don't have to worry about Yuanyuan. ”
They started eating, and although Zhou Yuanyuan couldn't see it, she didn't need to be fed by others. Holding the lunch box in one hand and using a spoon for a small hand, he began to eat slowly. Her lunch box is a special one with a variety of jelly-like dishes.
During the banquet, Li Hao put forward the biggest question he saw when he came to this hospital for the second time: "Sister-in-law, I found that the doctor-patient relationship in your hospital is very harmonious.
This is not a superficial harmony, but in the bones they have no contradictions. I was surprised by this. ”
Li Hao passed the observation just now. He found that at Yusheng Hospital, there was no antagonism between patients and doctors. The patient's family also has a lot of trust in the doctor.
This seemed to him completely impossible. You know, his father was a responsible doctor. Treat patients as if they were your own loved ones.
That's it, there are a lot of patients and families. Didn't understand his father's work. I always felt that my father was trying to cheat them out of the money in their pockets.
"That's what you say." A proud look appeared on Chen Siyu's face.
She explained with a smile: "Of course, our hospital's system is well designed, and there is no conflict of interest between doctors and patients, so it does not affect their relationship." ”
Li Hao was very curious that there was such a system, and he continued to ask: "Sister-in-law, tell me about the system of your hospital. I'm curious about what system causes such a harmonious doctor-patient relationship. ”
They had finished their meal as they spoke. When Zhou Lei heard Li Hao's question, he glanced at Li Hao with his head held high, feeling that he had overpowered Li Hao in some aspects.
He immediately felt that his self-confidence returned, and said gently: "This system is planned by me, and the main purpose is the distribution of benefits.
When the doctor's income has nothing to do with the patient's medication, but with the patient's condition and recovery. Naturally, their relationship will be harmonious. ”
Zhou Lei looked at Li Hao and made a listening look, he was a little fluttering, and carefully introduced: "Our hospital system, first of all, is to make the doctor's income only related to the patient's disease.
Depending on the patient's condition, the doctor's treatment fee is determined after the doctor's diagnosis is completed. For example, 500 yuan for a common cold, if the condition worsens or there are complications, add money. For example, if you have a viral flu, you will be charged 2,000 yuan.
All this money is the doctor's treatment fee, and our hospital does not take any of it. The doctor and the patient make a recovery agreement, and if the time is over, the patient will be given a discount.
Of course, there is no fixed time for recovery from some diseases. We're going to set the stage of recovery. Unless it is a terminal illness, it will not make an appointment with the patient.
This funding also has nothing to do with his base salary. Seeing a patient costs a share of the cost of treatment.
In order for the doctor to treat the doctor with dedication, the doctor is rated by the hospital and the patient. If the score is too low, he will not receive the patient. If he doesn't change for a long time, we will fire him too.
When patients enter the hospital, they are initially consulted by a team of specialists. After the specific condition is determined, the patient selects a doctor from the expert team as a full-time doctor. Doctors with low ratings can only get a basic salary, and there will be no patient choice. ”
After listening to it, Li Hao felt that it was very similar to the medical system in the United States. Zhou Lei added some of his own thoughts. More in line with the situation of their hospital.
He asked suspiciously, "Then how can your hospital make a profit?" ”
Zhou Lei said with a smile: "Of course, it comes from the patient. Equipment testing costs, drug costs, etc.
Our hospital specifies the number and type of instrument tests for each disease. The cost of testing each instrument is open and clear.
Doctors will only recommend effective medicines to patients and give them detailed information about the effects and differences of various products. There will be no bias.
Whether it's a cheap medicine for five cents a bottle, or tens of thousands of bottles of imported medicine. It's up to the patient to choose. Doctors don't get a dime in the run. That way, they don't recommend expensive drugs to their patients. ”
After hearing Zhou Lei's words, Li Hao understood. The doctors in their hospital are only responsible for the treatment. The cost of treatment is fixed for each patient. Depending on the patient's treatment, his income is determined. What drugs patients buy, but it doesn't affect the doctor's income.
In this way, there is no direct interest in the doctor-patient relationship. In addition, the medical staff has a good service attitude.
The patient also has a good personality, and if he wants to make trouble, he will be directly asked out by the security guard. The people who can stay are very good, so the doctor-patient relationship in the whole hospital is very harmonious.
After Li Hao finished eating with them, he visited the transplantation of artificial corneas in his company. left Yusheng Hospital with Zhou Yunsheng.