No. 248 Change when you know your mistakes

In the memory of 30 years, the Premier of the State Council of China only started the issuance of the third-generation mobile communication license on December 31, 2008, but now the country has built a 3G network two years ahead of schedule.

In particular, the TD-SCDMA standard in which Zhiyu Telecom participated, after several years of continuous optimization, has equaled the actual experience of the fourth-generation standard TD-LTE in 30 years of memory, which is called 3G 4G.

The 3G network experience in 2009 is very different from the memory of 30 years, and the charging strategies of the two operators are also very different.

In the memory of 30 years, Huaguo Unicom relied on 3G to win back a game, forcing Huaguo Mobile to plan 4G in advance; In today's world, Huaguo Mobile relies on Zhiyu Telecom's optimization and improvement of TD-SCDMA standards to further expand its accumulated advantages in the 2G era, and has now forced Huaguo Unicom and Huaguo Telecom to the brink of bankruptcy.

No. 248: If you know your mistakes, you can correct them

The construction cost and operation and maintenance cost of 3G network are fixed, and the actual cost to operators is negligible. However, the operator is the operator after all, and it has its own interests to consider. Zhiyu Technology urgently negotiated with it for several hours, but the operators refused to discount and erase this traffic fee after all.

At 20:00 on December 14, 2009, Zhiyu Technology first announced in a text message that the emergency negotiations with various operators failed, and then announced a unilateral detailed treatment plan: "The first case of FreeHuman worm infection time is 21:50 on December 13 as the standard time point, before that, the user with the highest authority of the smart phone installed and given the Spring and Autumn Security Manager, the huge traffic arrears generated by the FreeHuman worm virus, the Spring and Autumn Security Manager and Credit Treasure will be fully compensated; Prior to this, the user who uninstalls or deprives the Spring and Autumn Security Manager of the highest authority of the smart phone will be judged to be fully responsible for the user, and Zhiyu Technology, Zhixing Technology, Spring and Autumn Security Butler, Credit Treasure, etc. will not be compensated. ”

In other words, there is no reason for users to blame the mobile phone operating system if there is a problem downloading virus software. The Internet software industry also has no such habits. Just like a personal computer desktop or laptop, whether it is installed with an indos system or an Apple system, if you play a computer with a virus, you have not seen anyone angrily sue Microsoft and Apple.

The 2007 Panda Burning Incense, the 2008 Onlinegames series of Trojans, and the 2009 USB flash drive parasite, the anger of netizens all pointed to the creators and spreaders of the virus Trojans, rather than demanding that Microsoft be held responsible.

Zhiyu Technology can stay out of the matter like Microsoft, and Spring and Autumn Security Manager can also push the responsibility to users like antivirus software.

However, Wei Dongsheng restrained himself to a higher standard and took responsibility that he could have removed.

There are two reasons for this.

The first reason is that Wei Dongsheng made the mistake of idealism.

Wei Dongsheng despises the promotion of rogue software, believing that the results obtained by forcing users are all based on false sands. Wei Dongsheng did what he said, since the Spring and Autumn Security Steward started with the detection and killing of rogue software, the Spring and Autumn Security Manager should not become a new rogue software. If the user is bored with the Spring and Autumn Security Manager, click three times to confirm, and the Spring and Autumn Safety Manager can be uninstalled cleanly.

Unexpectedly, the convenience given to users by Wei Dongsheng's idealistic psychology was tragically exploited by the FreeHuman worm.

In other words, the smart phone version of the Spring and Autumn Security Butler integrates a variety of mature auxiliary management strategies. If Spring and Autumn Security Manager is activated, it is impossible for a huge amount of traffic arrears to occur, because if the maximum daily traffic limit set by the user or default is exceeded, Spring and Autumn Security Manager will force a notification to pop up to remind the user; If the maximum daily traffic limit is exceeded by two times, the Spring and Autumn Security Manager will forcibly cut off the 3G network connection. In addition, Spring and Autumn Security Manager also provides a safe traffic mode for special situations, that is, it automatically monitors suspicious traffic usage, sets the upper limit of download speed, reminds users which application software is secretly running traffic, and so on.

Perhaps it is precisely because of the intimacy of the Spring and Autumn Security Steward that each operator has no incentive to build its own traffic control system.

In the memory of 30 years, the Premier of the State Council of China only started the issuance of the third-generation mobile communication license on December 31, 2008, but now the country has built a 3G network two years ahead of schedule. In particular, the TD-SCDMA standard in which Zhiyu Telecom participated, after several years of continuous optimization, has equaled the actual experience of the fourth-generation standard TD-LTE in 30 years of memory, which is called 3G 4G. The 3G network experience in 2009 is very different from the memory of 30 years, and the charging strategies of the two operators are also very different. In the memory of 30 years, Huaguo Unicom relied on 3G to win back a game, forcing Huaguo Mobile to plan 4G in advance; In today's world, Huaguo Mobile relies on Zhiyu Telecom's optimization and improvement of TD-SCDMA standards to further expand its accumulated advantages in the 2G era, and has now forced Huaguo Unicom and Huaguo Telecom to the brink of bankruptcy.

This was the context of the FreeHuman worm incident.

When the FreeHuman worm does evil, bypassing the monitoring of Spring and Autumn Security Manager and uninstalling Spring and Autumn Security Manager in the name of users, the habitually stable 3G mobile network ecological environment suddenly gets out of control. Without the constraints of the Spring and Autumn Security Steward, the FreeHuman worm downloads large files in a loop unscrupulously; The "never stop" credit bill business cooperated by Credit Treasure with Huaguo Mobile, Huaguo Unicom and Huaguo Telecom was also exploited by the FreeHuman worm virus, accumulating thousands of yuan in arrears.

Huaguo has not yet fully implemented the real-name system for mobile phones, and if the phone bill is too much in arrears, users can throw away the card number and rely on the account. In order to reduce the bad debt rate, the operator has set an arrears limit for different users, and when the FreeHuman worm traffic runs out of arrears, the operator immediately stops the operation and stops the loss. All users who owe thousands of yuan or even more than 10,000 yuan are probably because they trust the credit phone bill business of Xinbao, and the FreeHuman worm has drilled loopholes such as reading the content of text messages.

This bad debt is a bad debt of the credit line, in fact, it has long been transferred by the operator to the credit treasure.

In the final analysis, it is the Spring and Autumn Security Butler that has a fatal loophole.

If the FreeHuman worm cannot be removed, a huge amount of traffic arrears will never occur.

Wei Dongsheng is not a saint who is born to know, let alone an all-knowing and all-powerful God, he is limited by the rules and regulations of his experience, and he can also make mistakes. But it doesn't matter if there are mistakes, who can guarantee that they will never make mistakes? If you know that you have made an idealistic mistake, you should correct it immediately. At the same time that Zhiyu Technology announced the detailed processing plan, Spring and Autumn Security Manager also ushered in an unprecedented major update: starting from today, zOS and hOS operating systems are forced to bundle Spring and Autumn Security Manager, and users are no longer allowed to uninstall freely.

Then again, the FreeHuman worm may seem simple, but it's actually quite technical.

Spring and Autumn Security Manager has been running for several years, and the security team has accumulated rich experience in identifying active user deletion or rogue software deletion behavior. Since the launch of Spring and Autumn Security Manager, there have been countless Trojan virus rogue software that have tried to delete Spring and Autumn Security Manager, but they have been reversed and killed by Spring and Autumn Security Manager.

The reason why the FreeHuman worm can bypass Spring and Autumn Security Manager is that it exploits an unknown vulnerability at the component level. Since it has not yet cultivated qualified flash memory manufacturing enterprises in China, the flash memory of Zhiyu Sapientia series adopts the products of Toshiba of Japan and Samsung of South Korea; The flash memory of the Jisung Stars series is based on products from Samsung and Hynix of South Korea. The FreeHuman worm takes advantage of the vulnerabilities or backdoors of flash memory products to break through the defense line of Spring and Autumn Security Steward.

The vulnerabilities or backdoors of flash memory products are very hidden, and the Zhiyu mobile security team and the Spring and Autumn security butler team have not found them. It wasn't until the outbreak of the FreeHuman worm virus that the matter was reported to Wei Dongsheng, who secretly started the computer intelligent life reverse analysis of the FreeHuman worm virus, and quickly sorted out the technical principle of the FreeHuman worm virus in just over ten minutes.

Wei Dongsheng is not sure whether the breach is an unintentional loophole or an intentional backdoor, but Wei Dongsheng prefers to believe that it is a backdoor deliberately left by the manufacturer.

can know the flash backdoor better than Zhiyu, and can break through the joint defense line of the smart phone operating system and the Spring and Autumn Security Butler, and the technical strength of the mastermind behind the scenes must be very strong.

The second reason is Wei Dongsheng's vigilance for the future.

Thirty years of memory clearly depicts a future possibility for Wei Dongsheng, that is, the impact of the Internet on human society will become deeper and deeper, and eventually all human beings will become part of the Internet. The borders of the Internet are the national territory of the new era, and Internet security is the national defense security of the new era, and the countries that lose the initiative on the Internet will inevitably be as vulnerable as the Manchu Dynasty in the face of the strong ships and cannons of the foreign powers.

Wei Dongsheng didn't want the Spring and Autumn security team to slack off.

This FreeHuman worm incident is a shame, but since the shame has happened, the important thing is how to persuade the Spring and Autumn security team to be ashamed and brave.

With all this, Wei Dongsheng resolutely decided to pay for users infected with the FreeHuman worm.

With the guarantee of Zhiyu Technology, and most of the users of Zhiyu and Zhixing are eligible for compensation because they retain the Spring and Autumn Security Manager by default, the FreeHuman worm traffic arrears are suddenly controlled within a certain range.

Referring to past experience, users thought that they needed to pay for the FreeHuman worm incident in the early days, and spontaneously spread the false debt strategy on social networking sites such as 4D Space. When the peak turned around, they heard that Zhiyu Technology and Zhixing Technology were willing to pay for users, and everyone shouted long live, praising Zhiyu and Zhixing as great companies that invented smart phones.

With Zhiyu Technology and Zhixing Technology paying, the mood of users has become optimistic. Even if the user owes 17,816 yuan, he also complains about the operator's non-cooperation from the position of the Spring and Autumn Department: "2009 is about to pass, is it that the operators feel that the performance is not optimistic, so they deliberately come up with the FreeHuman worm?" In other words, the 3G traffic charge is too ruthless, and it took me 17,816 yuan in less than a day from last night to tonight. ”

Some netizens helped calculate: "If the 3G network signal is good, the traffic is 30 yuan for one minute, and the traffic for one hour is 1800 yuan." If 80,000 users have no data limit, and each mobile phone runs an average of 6 hours of traffic, each operator will sell 864 million yuan of traffic in one day. I'll go, the operator Gentema makes money! ”

Some netizens lamented the ferocity of the FreeHuman worm, some netizens complained about the operator's traffic pricing system, and some netizens attacked the operator's monopoly profiteering. All this, thanks to Zhiyu Technology's timely crisis public relations guarantee that users will not bear losses, Internet public opinion is generally tolerant and understands the FreeHuman worm incident, and no one blames Zhiyu Technology for how it is.

However, the FreeHuman worm was clearly deliberate by some organization, so how could they allow the Spring and Autumn Department to resolve the incident in a few words?

A few hours later, Internet public opinion began to change.