066 Incentives in disguise
Ye Min arrived at the company in the morning, and Zhuo Xi anxiously took a document and put it in front of Ye Min: "Mr. Ye, these customers proposed to terminate the contract in advance, and these customers asked to suspend cooperation. ”
Ye Min frowned and looked at those documents, "Zhuoxi, immediately inform the project leaders of the various teams in the marketing department and the people in the finance department, the conference room will be meeting in ten minutes, and you can't be absent." ”
Zhuo Xi nodded: "Mr. Ye, so far, many shareholders have called to inquire about this, and I don't know where they got the news." ”
"Don't worry about those shareholders for now, you immediately go and prepare a small reception, at least stabilize those customers who have not yet proposed to terminate the contract, as long as the contract is not terminated, it means that these customers have not finally made up their minds." Ye Min's eyes narrowed slightly: "Cancel everyone's vacation, and the company will have a tough battle to fight." ”
Zhuoxi: "Okay, Mr. Ye, I'll do it immediately." ”
The conference room was basically full of people, Ye Min glanced around, everyone's faces were not good-looking, they used to talk to each other, noisy people sat quietly and honestly, when Ye Min's eyes stayed on the main project leader of the marketing department, those people couldn't help shrinking their necks, Ye Min slapped the information in his hand on the conference table, and said coldly: "In the past two days, our customers have proposed to terminate the contract or suspend cooperation, do you have anything to explain?" ”
It was quiet, and the people present didn't even dare to come out, and they all looked down at the notebooks in their hands, "This kind of thing happened to the company, don't you have anything to say?" Why do those customers ask for a reason to terminate the contract, and there is no room for negotiation? How do you usually maintain these customers, every customer who signed a contract with Ye's here is something we have worked hard to get, why is there such a situation all of a sudden now. Ye Min's angry eyes swept over their faces one by one.
Ye Zichen coughed lightly: "Mr. Ye, this incident happened relatively suddenly, and these customers don't care about liquidated damages, and now we are also looking for a breakthrough to make an emergency plan." At this time, even if he knew that Ding Xiaofei was playing tricks, he couldn't refute Ye Min in front of these subordinates, he believed that Ye Min must have done this for a reason.
"When something happens, I think of making an emergency plan, isn't it too late, it's like you were killed, and you thought of saving yourself, but you were already dead at that time, and there was no chance, and you still saved yourself." Ye Min's sharp accusation made them unconsciously bow their heads again, hoping to narrow their sense of existence.
Ye Min's fingers knocked on the conference table one by one, and the rhythm of not being fast or slow made everyone's hearts beat together, "Judging from this incident, you didn't do your best at all when you maintained your customers, when the contract was not taken down, those customers were your God, and when the contract was in hand, it was annoying to even make a phone call, and with such a service, no matter how many customers were lost." ”
"I don't care what means you use, whether it is robbing or threatening, or asking for sympathy, try to save your customers as much as possible, and try to minimize the company's losses, or that sentence, if you want to support your family in Ye's peace of mind, then you must carefully safeguard Ye's interests, only when Ye's is good, you can have a big tree to enjoy the shade." Ye Min's eyes softened, "There is a saying that peers are like enemies, but I don't think so, only people who have no confidence in their customers are worried about being snatched away by their peers, which does not mean that the other party is more powerful, you can only see that you still have loopholes in customers, and those people will have the opportunity to infiltrate and snatch away your customers." Winning a customer is just a proof of your means, but maintaining a customer is the real ability. ”
Ye Min took this opportunity to ring the alarm bell for the employees of the marketing department, and saw that the effect was almost there, so he said lightly: "Since the matter has happened, it is useless to blame now, the company has arranged a small reception tonight, and the hardware facilities have been provided to you, as for how you can win back your customers, it depends on your ability, as long as you really try your best to the end, or do not win back those customers, you can directly give up those, said here, The purpose of the Finance Department's participation in this meeting today is to fully cooperate with the Marketing Department to do a good job of finishing up the work for those customers who have defaulted. ”
Everyone nodded in response, and finally Ye Min stood up: "This incident is a test for the Ye family, and it is also a test for you, we all work together to face this test, I believe that the Ye family and you are all able to withstand this test, and when this matter passes, the company will arrange a trip as a reward for everyone, I believe that our Ye family will get better and better, Ye come on." ”
Everyone shouted in unison: "Come on, Ye." "The employees were mobilized and enthusiastic, and they began to cope with the current situation with full energy.
After the meeting, it was already past lunch time, Ye Min returned to the office, but saw a lunch box and a note left on the table: Eat well, pay attention to your body. The simple words and familiar handwriting made Ye Min feel warm in his heart.
Before the meal was eaten, Zhuo Xi hurriedly ran in: "Mr. Ye, the matter of the partner's proposal to terminate the contract has now spread, and the current Ye's stock price has been affected and has begun to fall sharply." ”
Ye Min immediately turned on the computer to check the fluctuation of the stock price, it was a change every minute, Ye Min's face was ugly, the glass in his hand smashed to the ground, gritted his teeth and said: "Ding Xiaofei, you really dare to go down." Zhuo Xi just stood quietly next to him and didn't dare to make a sound.
After a while, Ye Min squinted his eyes slightly, and the corners of his mouth rose: "Zhuoxi, you go and check the recent actions of Fanghua Group, last time I heard that they want to win the cooperation of a foreign-funded investment company called Aihang, to understand the situation of the other party, the progress of them and Fang Hua, I think our company should also strive for this cooperation, even if it can't be won, then let them Fang Hua not complete it so smoothly." ”
Zhuo Xi nodded: "Mr. Ye, how to control those declining stock prices?" ”
Ye Min pursed his lips: "Pay attention to the flow of stocks, and pay special attention to whether Xia Hua is a hostile takeover." ”
Zhuo Xi left the office, Ye Min was not idle, her fingers were tapping quickly on the keyboard, calling up the information she needed, and the mobile phone next to her kept flashing, at this time, she didn't have to think about it to know that these calls were made by shareholders. The internal phone rang, Ye Min pressed the speakerphone and continued to sort out the information in his hand, "What's the matter?" ”
Zhuo Xi: "Just now, the general manager secretary of Fanghua Group called and said that their general manager Ding Xiaofei invited you to dinner together. ”
Ye Min put down the pen in his hand, pursed the corners of his mouth, and was silent for a while: "Zhuo directly refused." "Now that the game has just begun, Ding Xiaofei only called at this time, which is nothing more than a threat or inducement to achieve his goal.
Rejected Ding Xiaofei's invitation, Ye Min put down his work and sat quietly in the office alone, those scenes that he just met Ding Xiaofei a few years ago all popped out of his mind, Ye Min had always thought that Ding Xiaofei was not only selfish and domineering, with a bit of exclusivity, but he was still above board, and he never liked this kind of despicable little action, but now it seems that she still underestimates this person too much, she doesn't understand why Ding Xiaofei pestered her when he came back, and now he spares no effort to shoot at Ye's.
Fanghua Group, the general manager's office, Ding Xiaofei held a glass of red wine, knocked on Erlang's leg, sat on the boss's chair and also watched Ye's stock price fluctuations, the corners of his mouth rose, and muttered to himself: "Ye Min, these are just appetizers, and it depends on your own performance later." ”
Miss Secretary pushed the door and said, "General Manager, Mr. Ye of the Ye family has rejected your invitation." ”
Ding Xiaofei looked doting: "My temper has not changed, I am still so stubborn." It's okay, since you don't agree, then forget it, now does Ye's have any action for those customers who ask to terminate the contract? ”
The secretary said respectfully: "Not yet, but Mr. Ding, if those companies really terminate the contract with the Ye family, then we promise them that the liquidated damages are not a small amount, and the funds are so large, the directors will not agree." ”
Ding Xiaofei: "Don't worry, Ye Min won't watch those customers propose to terminate the contract, these people are Ye's food and clothing parents, will she watch Ye's collapse?" Besides, they have just proposed it, and they have not really terminated the contract yet, and there may be other variables in between. ”
Secretary: "Well, are we going to continue to talk to them and those people now?" ”
"Of course, they are an indispensable part of my next plan, but for these people, as long as they maintain their current attitude, they don't need to be deliberately wooed, we only need a few of them, and I don't like those small customers." Ding Xiaofei shook the wine glass in his hand: "How is the investment department organized?" ”
Secretary: "Almost, now you have a customer and you can start operating." ”
Ding Xiaofei: "It's not bad, I've worked hard for you during this time, and I'll give you a bonus this month." ”
The secretary smiled lightly: "Thank you, Mr. Ding, if there is nothing else, I will go out first." ”
Ding Xiaofei waved his hand casually. This investment department was set up by Ding Xiaofei specifically for Ye Min, he not only wanted to get her people, but also wanted Ye to rely on him in the future to have food.
Ye Min put down the information in her hand, twisted her shoulders, looked at the time, and found that it was already more than eleven o'clock, and she originally planned to go to see the situation of the reception, but she had been studying the characteristics of those companies that proposed to terminate and suspend the contract, and she had never carefully understood it before, after such an analysis, she saw some details that she usually ignored and could not see, and she also had her own grasp of dealing with this incident, at least she would not be so passive.