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We are here to participate in the bidding, which is a long-term event to be held by the International Golf Association in China, and a long-term cooperation project integrating hotel and golf.

In fact, I didn't associate this bid with Jiang Shen originally.

I just wondered why Li Ziluo suddenly asked me to come to Nancheng overnight, I just seemed to have just shown an ID card to sign in, and then the tenderer would actually notify the failed bid, everything seemed to be expected by Li Ziluo!

But at that time, I was only guessing, and it was not until I rushed to Shanghai that Li Ziluo called me, and I verbally implied that he had arranged for me to come to Nancheng for his purpose, and he did not deny it at that time, so I firmly believed my speculation.

Sure enough, the other party is Jiang Shen, speaking of Jiang Shen, although I only dealt with him once a few years ago, but basically we can say that we are very impressed with each other, he once almost made a negligent move on me in the guest room, for me who was a fledgling back then, the fright was not a little bit, this favor is what he owes me, I didn't expect him to remember it now, and he sold me a face and then returned it to me.

As soon as I entered the conference room, I saw his gaze fall on me, but I deliberately didn't look at him, and sat down with the director of operations, unfortunately, An Chang sat diagonally opposite me, he leaned back in the chair and stared at me with an inexplicable smile on the corner of his mouth, and I immediately showed a provocative look at him.

He brought several people over, and at the beginning of the meeting, the members of the tendering party asked questions about the project to each hotel, and each hotel representative answered accordingly.

We here, the director of operations is full of confidence, and the answer is fluent, and the man on the left of Anchang is not inferior, basically some of the questions raised by the tenderer can be answered perfectly!

After several rounds of questions, it can almost be seen that the strength of each hotel is very different, in addition to us and Kaiya, there is also a foreign-funded hotel with outstanding conditions.

At the beginning, the questions asked were all more professional.

I stared silently at the material in front of me, keeping my head down and not speaking.

At this time, one of the bidders suddenly asked a question: "What do you think is the competitive advantage of your respective hotels?" ”

In turn, I paid attention to the answer of the foreign-funded enterprise, their answer is mainly reflected in the management process of the hotel, the use of big data high-tech management, all customers are registered and stored in the system, there will be no deviation from customer needs, emphasizing the "people-oriented" high level of privacy and equal respect.

I listened to Kaeya's answer again, they put the main focus on "service", emphasizing the diversity of their services, and especially for example, when receiving customers of financial companies, they will put the latest financial news in their rooms, and when the staff of the car company stays, they will even put car models on the bedside, and their service will be done to the extreme in advance, which is currently the hotel with the most golden keys in China.

We were the last to answer, and we heard the tenderer say, "Please speak to Hotel M." ”

I took my pen and tapped the notebook in front of the director of operations, then sat up straight, he looked sideways at me, and I gave him a look.

Immediately said: "Before answering this question, I want to ask you a question, all of you are the elite in the industry, suppose there is a guest who goes out to do something in the morning, and comes back in the afternoon to find you, and tells you that the room card is forgotten, what will you do?" ”

For a while, everyone looked at each other, and even the representative of the bidder who asked me a question was a little confused.

It's actually very simple to deal with, similar incidents happen in every hotel, but they probably don't understand why I'm asking such a naïve question.

I looked at An Chang with a smile: "How does Kaeya deal with such a thing?" ”

An Chang squinted at the man next to him, and the man immediately said: "According to our hotel's system, the identity of the guest needs to be verified, and the front desk will check the information provided by the guest when checking in, including ID card name and check-in time, etc., and if there is no problem, someone will help him open the door of the guest room." ”

An Chang nodded, and the others looked at me again.

I casually turned to the tenderer: "Usually hotels do this, and in the above situation, the work of opening the door for the guest is basically over, but in our M hotel, the work has just begun."

The concierge will first open the door of the guest's room, then tell the room center, and record the name of the front desk attendant who helps to check the guest's identity and the concierge himself at the guest room center, and the center staff will conduct special monitoring of the room for 24 hours until the crisis is resolved after 24 hours.

During this period, if there is a loss of property or other conditions in the room, we can immediately verify the information and deal with it as soon as possible.

Many criminals take advantage of some lax hotel management and various security loopholes to wait for opportunities to cheat the door open, burglary or personal injury.

Nowadays, the vast majority of hotels have security vulnerabilities in this regard, and if criminals understand these hotel management processes, it is easy to trick hotels into opening some guest rooms, and the amount of money stolen in a day can be quite substantial.

M Hotel introduced the Boansi hotel management security system five years ago, and has been continuously improved according to its own operation in recent years, so it can be said that all aspects have been very mature.

So when you go out, no matter if you are from all over the world, what industry you are engaged in, your status is high, and the most important thing is safety!

The safety of life and property is the first priority, and ensuring this is the only way to provide quality services and a clean and hygienic environment. ”

After speaking, I smiled at Anchang and the representatives of foreign-funded hotels: "For us, guests are not only God, but also the parents of children, the children of parents, since they choose us, we have the obligation to do our best to create an absolutely safe place to enter." ”

Then I looked at the bidder and asked, "That's our biggest advantage." ”

I just caught a glimpse of Jiang Shen at the end of my eye, he clasped his hands in front of the table and stared at me deeply, I immediately withdrew my gaze and saw the director of operations close the notebook that had been typed out of the speech and handed me a smile.

The reason why I temporarily stopped the answer of the director of operations was because I saw him write the words "hardware facilities" in the notebook, to say that the bids that can be bid today are all domestic first-line hotels, and the disparity in hardware will not be too large.

And I think the range of their answers to several hotels is too large, of course, because today are the management, the angle of view is relatively high, unfortunately I am from the grassroots level, for the actual management of the hotel will be more familiar, only to start from this case.

After that, the tenderer will be based on the questions we answered, the corresponding score, they whispered a discussion, by Jiang Shen finally spoke: "I just heard the answers of various hotels about the content of this bidding, then the last question, back to the project itself, since it is an international golf event, our requirements for the venue must be relatively strict, please each name a representative venue, we will conduct a final evaluation after the field inspection." ”

Everyone had 10 minutes to discuss, and when the director of operations arrived, he was well prepared and had already listed all the M hotels and resorts that currently have golf courses in the country.

He flipped through his computer and moved it to me, and I glanced at it, most of them were in M resorts on the outskirts of the city, and I asked the director of operations, "Which one do you think?" ”

He moved his mouse to the resort in Shanghai, and after selecting it, he whispered to me: "This kind of international event is generally selected in a representative city, which is the best in terms of transportation and convenience, after all, people come from all over the world." ”

I nodded, and the director of operations called up the information of the Shanghai resort and went through it on the side.

When I was communicating with the director of operations, I saw An Chang staring at me all the time, and when I looked at him, he suddenly showed a malicious smile.

An Chang, although he is in his thirties, but I have seen him a few times, he doesn't seem to like to wear formal clothes, he is dressed very fashionably, at first glance, he looks like a playboy, maybe because he is not ugly and rich, such a man may be very attractive to girls, but I just don't feel good about him somehow.

I didn't know what his smile meant at first, but it wasn't until they were speaking that I suddenly heard the hotel representative next to him nominate Kaeya's Shanghai store, and I finally knew what he had in mind!

At the moment, the director of operations and I looked at each other, and I guess that he might have heard it when we were just discussing, or judged by the shape of our mouth, so he cut off his beard in advance.

Kaiya's headquarters is in Shanghai, and they nominated the Shanghai store, if we still choose Shanghai, we will definitely be inferior to Kaiya in terms of various advantages.

The first few hotels, some people nominated Guangzhou, some people nominated Hangzhou, and some were selected in the capital, in short, they are all big cities, and it seems that everyone also considers the traffic problem.

I pulled the operations director's computer and took a quick look, and when it was our turn, the operations director asked me with his eyes, and I closed the computer without hurry and looked at Jiang Shen at the top.

He wore a navy blue suit to outline a calm aura, I haven't seen him for a few years, he still looks steady as a mountain, meticulous, my eyes swept to his cuffs again, I remember the first time I dealt with this person, or because a hotel colleague accidentally broke the buttons of his cuffs when he was ironing his clothes, and then I urgently sewed a pattern for him to resolve the embarrassment.

He seemed to notice the look in my eyes, and there was a hint of complexity in his originally calm eyes.

I smiled at him for a long time and said, "We chose M Resort in Moling Mountain. ”

Everyone looked at me in amazement, including the director of operations next to me, because it was a very remote place, a prefecture-level city below Zhejiang Province.

I calmly pushed my notebook aside, put my hands on the table, and sat up straight to meet everyone's incredulous gaze.

"A few years ago, I heard from a big man in the industry that there was a golf hunting resort in South Africa, which claimed to have a 19-hole golf course, and could hit the 19-hole down the hill on the edge of an unprotected cliff, and I heard that it cost more than $1,000 to play that hole, which made golf fans all over the world crazy.

At that time, Mr. Li was greatly inspired after hearing about it, and in the same year, he started the promotion of a number of golf projects in the M Hotel, among which this course in Moling Mountain covers an area of 20,000 hectares, and the fairway is a separate par three, which means that the green and the tee area are in different places, and this last ball needs to take the cable car to the top of the mountain and serve in a straight line!

The site was fully constructed last year, and it was only officially opened to the public this year, and the hotel has not yet begun to advertise, and all the hardware facilities are up-to-date.

Due to the particularity of the venue, various competitions with different levels of difficulty can be designed according to the content of the project.

I'm willing to bet there won't be a second place in the country that is more technical than the Molingshan Golf Course.

As for transportation, Weiss's travel company can open a special line from the airport to the hotel for international events, led by a special car and professional tour guides, to enjoy the excellent scenery of Moling Mountain, without the hustle and bustle of traffic, and without the noise of lights, and some, the grand event surrounded by mountains! ”

After speaking, I tilted my head to meet Jiang Shen's eyes, there was a hint of surprise in his eyes, and then a smile appeared on his lips.