Chapter 994: Unscrupulous Reporter
Hearing the words of these customers, Chu Tian laughed helplessly. 【擺\|渡\|search\|\|\|\|small\|say\|free\|fee\|down\|upload\|small\|say】【】
Chu Tian saw one of the middle-aged men in his forties and said, "This uncle, tell me what the situation is in your family and when did this happen!"
The middle-aged man was still a little indignant at this time, and said, "After you finished decorating my home, everything is fine." And it is indeed very in line with my requirements, and it is also very beautiful! I plan to ventilate and dry it for a few days, and after there is no smell inside, I am ready to move in, but I find that the wall skin inside has fallen off a lot! And the floor has also peeled off a lot! Even the video wall of the TV has opened two cracks! Such a decoration quality, how can we move in! You are really unscrupulous merchants!"
Hearing the middle-aged man's righteous indignant words, Chu Tian also said that he could understand. Because for ordinary people, if they want to buy a house, they must spend most of their savings or even all their savings!
However, after spending so much savings to buy a house, they must be very excited to wait to move in!
But when they see that there is a problem with the decoration and they are delayed moving in, they will definitely feel that they have been poured a basin of cold water!
Chu Tian said: "This uncle, don't be angry. We are now aware of the situation, and after understanding the situation, we will definitely make compensation!"
At this moment, Chu Dashan also walked out of his office again. At this time, Wu Ruojuan's mouth was also a little dry, and she also directly picked up the cup and drank two sips of water to moisten her dry throat.
Hearing Chu Tian's words, the middle-aged man calmed down his anger a little.
But this middle-aged man is still angry!
The middle-aged man said: "After you understand the situation, will you directly shift the responsibility to other aspects and refuse to admit it?!"
The middle-aged man's worries are not unreasonable. Now many businesses are doing this! When customers report quality problems, they are worried that their business reputation will be affected, so they verbally say that they will definitely deal with it! But when they deal with it in private, they are greatly discounted with their promises, or even refuse to admit it!
Chu Tian shook his head and said: "You can rest assured about this! As long as it is our quality problem, we will never deny it! We will definitely make positive compensation! Just like you just said, if you can run away from the monk, you can't run away from the temple! When the time comes, you are blocked in our company, we still have to compensate, so there is no need for us to deny it!"
Hearing Chu Tian say this, most of the anger of those customers melted even more. After all, what Chu Tian said was very sincere, and what he said was completely reasonable.
At this time, those customers who came to claim saw that several customers were surrounding Chu Tian, and they all gathered curiously.
Therefore, the employees who were responsible for explaining the situation in Tianshan Decoration were relieved!
Chu Dashan and Wu Ruojuan naturally came over. When they heard Chu Tian's words, they nodded secretly in their hearts.
"Xiao Tian really has a way of dealing with these things!" Chu Dashan and Wu Ruojuan said secretly in their hearts.
In fact, after Chu Tian arrived, they had quietly breathed a sigh of relief in their hearts. In their hearts, they have long regarded their son Chutian as their spiritual pillar!
Chu Tian continued: "Moreover, I promise that if this incident occurs, whether it is a quality problem or not, we Tianshan Decoration will bear a certain responsibility! That is to say, even if it is not a quality problem, we will give you a certain amount of compensation! After all, it is our dereliction of duty to delay everyone moving into the new house!"
Hearing Chu Tian's words, those customers were silent for a moment. Because what Chu Tian said really surprised them!
Under normal circumstances, businesses can push and push in terms of responsibility, where is there such a thing! It shows that even if it is not a quality problem, it will bear part of the responsibility!
"Well, this Tianshan decoration is still very conscientious!"
"Could it be that we misunderstood Tianshan Decoration Company!"
Some customers whispered, and even the crowd of onlookers outside couldn't help but secretly give a thumbs up to Tianshan Decoration Company after hearing it.
"This disgust you said does make us feel good! But you're not the boss, can you count it?" said the middle-aged man.
Hearing this middle-aged man's words, those customers immediately thought of this, Chu Tiancai is just the son of the boss, and he looks like a student, can he call the shots? This is a matter of compensation for money!
At this moment, Chu Dashan also stood by Chu Tian's side and said, "Everyone rest assured, my son's words are my words! All the handling principles are exactly according to what my son said! Now that everyone is present, and as a witness, I guarantee that all this will be handled in exactly accordance with Xiaotian's handling method!"
"That's it, it's not appropriate for everyone to be noisy in this hall, let's go to the office on the second floor together, I'll make tea for everyone, let's talk about these things slowly, and then I'll go to everyone's building to check on the spot, and then make compensation, what do you think?" Chu Tian said.
"Well, that's fine!" the middle-aged man nodded first, after all, in his opinion, this Tianshan decoration is indeed very good.
However, at this moment, a young man quickly rushed to the hall of the Tianshan Decoration Company with a camera.
"Please stop!" said the young man in a bloody shirt with the words Marina New Century Web Site.
This young man is obviously a journalist!
As the so-called fire prevention, anti-theft and anti-reporter, now there is such a thing in Tianshan decoration, if there is a reporter, it is definitely not a good thing.
"What's wrong?" Chu Tian said.
The reporter from Binhai New Century Network said: "Hello, I am Jia Daoyi, a reporter from Binhai New Century Network. Excuse me, how do you feel about your company's behavior of deceiving consumers?"
Hearing this question of Jia Daoyi, Chu Tian was already angry in his heart at that time. This Jia Daoyi is clearly determined to be the quality of Tianshan decoration as soon as he opens his mouth.
Chu Tian said: "This Jia Daoyi reporter, please make it clear to you that there is a problem with the decoration of your customers, we are investigating, and we can't conclude that it is completely our company's responsibility!"