Wang Sibo stood on the podium and looked at everyone, but Wang Ziqiang always felt that Wang Sibo was looking at himself, staring at himself, which felt particularly uncomfortable, this seemed to be a spiritual marathon, whoever couldn't stand the other party's spiritual attack first, who lost.

"In the past ten years, everyone is talking about a thing, the traditional economy and the Internet economy, which is the future of the big market, or which is the recognition and need of human beings today, many people's opinions on this issue are not unanimous, do real estate identification of the traditional business model will continue to be the core of the market, what is the traditional economy? is very simple and clear, that is, houses, façade houses, commercial streets, shopping malls, etc., are people-to-person face-to-face services. Wang Sibo drew an analysis chart on the blackboard, and the professor sitting on the side looked at Wang Sibo with interest, no matter what, his composure and no stage fright are indeed incomparable to many people, maybe because of his living environment since he was a child, self-confidence, this is not something you can develop the day after tomorrow.

"The Internet economy is data-to-data, diversification, many people are now a mobile phone to travel around the world, it is very convenient, this is the success of the Internet, let's not talk about the two economies, talk about people, do you like to stay at home or like to go out shopping?"

"Stay at home. ”

"I like to go out shopping"

“······”

Wang Sibo put down the electronic pen and said: "I heard it, I don't have the same opinions, in fact, it is divided into two types of people, one stays at home, and the other likes to go out, what are we talking about today? The future trend of the traditional economy, but now no matter what we talk about, it seems that it cannot be separated from the Internet, but you must be clear that unless human beings do not need to fall in love, do not have feelings, and do not need to communicate, then the traditional economy will completely cease to exist, but human beings have feelings, and if they have feelings, they need to communicate. Wang Sibo wrote the word communication on the blackboard, which made the professor and the students in the audience confused, how did the traditional economy and communication get together?

"You must be wondering how the traditional economy is related to communication, right, your friend is married, do you stay at home and send a red envelope to each other, or will you go in person? When your third aunt and six mother-in-law are sick, do you go to visit in person, or do you open a video greeting? Do you like another partner ask you to go to the appointment with perfect dressing, or just wear pajamas and let him come to your house without washing his hair? Having said all this, you may not necessarily understand, so I will be more straightforward. ”

"Where are you going to go to the wedding of a relative or friend? Hotel, this is the traditional economy, you go to visit a sick relative or friend, where are you going? Hospital, this is also the traditional economy, you can't take care of the illness online, you have to have dinner with friends, what are you going to do when you walk out the door? You will look at your clothes and appearance, because you will pay attention to your own image, even if you don't pay attention to the image of the meaning, your friends and family will help you retouch, the most obvious is to get a haircut, this is also a traditional economy, haircuts you can make an appointment online, but generally in the same city, and there are physical stores, you will be like this, but most people will choose to go directly to the barber shop by themselves. ”

"You will think that I said so much is a bit confusing, the words do not reach the meaning, I want to say that in fact, everyone is in YY, YY Internet will swallow the traditional economy, the scope of the traditional economy is too much, retail, service industry, housekeeping, catering, etc., clothing, food, housing and transportation are traditional industries, including the Internet, and in a few years there will be new things out, the Internet has become a traditional industry, the Internet may change a way of our lives, but can not change our traditional way of life, the most profitable traditional industry in the future is only the service industry, the service industry includes: clothing, food, housing and transportation and the Internet, etc., the more we love life, the better, pay attention to the quality of lifeQuality needs to be supported by high-quality service, which is what our ancestors said about a skill that can make a living, and you must do your best in your field in order to survive. ”

"Now people go to restaurants or even ordinary snack bars, the first thing will look at the environment and health and service attitude, in the same way, go to any place of consumption is to see these things, even if you shop online will feel that the customer service attitude of this store is good will consider shopping in this place, these are summed up in two words, service. Wang Sibo wrote two big words on the blackboard: service.

The professor changed his posture and actually took a note with a pen and paper, Wang Sibo's point of view is very novel, he did not talk about a point, such as the traditional industry will be longer than the Internet or need to be transformed, he has included the Internet in the traditional industry, this is the bright spot.

"The world has been changing, but it has never changed, such as clothing, food, housing and transportation these four things have existed for thousands of years, and now the Internet is also doing around these things, because human beings can't do without these things, clothes are the two sides of human beings, you won't go out without clothes, because you know that shame, food is the foundation of human survival, you need to eat, living is a place for human beings to rest, you need to rest to maintain the state of mind and body, the poor environment of living will affect your mood and body, walking is the nature of human beings, because everyone will want to go out to see, go out to socialize, go out to study, etc., go out, you go out of the house is also counted, so how do you leave these four things。 ”

"We must do the best of these four things, with the best service to make customers feel the customer first these four words, is the foundation of all walks of life in the future, can go longer, once your starting point is not customer first but fraud customers, then your business whether in the cattle fork, at most will not exceed five years, you will be eliminated, there are too many examples of the latter, whether it is our Wanheng, or Jack Ma and Xiao Ma Brother company, we are all trying to build a people-oriented, customer-oriented company, service everyone to serve human service to the world, my point of view is finished, thank you for listening to me here to listen to me say so much。 Wang Sibo bowed and walked off the stage, and the audience applauded, and the professor also applauded.

"Wang Sibo is right, for thousands of years, we are familiar with the time-honored brand, in fact, are the purpose of putting the customer first, because only the customer gets the service that the customer should have, will choose and trust you, with trust, your business is difficult to succeed, we trust WeChat, so we will rest assured to put the money in the WeChat wallet, if not, who will use WeChat to transfer and collect money? This is the purpose of the enterprise, and it is also the future of the traditional industry, and the Internet is indeed a traditional industry, because its own user group is still human. The professor expressed his opinion, and everyone seemed to understand the lecture in a class, and those who understood it would benefit.

Wang Ziqiang almost didn't listen to anything, he found that Wang Sibo kept looking at himself when he was speaking, and this kind of gaze was very unpleasant