"It's a pity that it's too little, I think my eastern capital has a population of one million, I'm afraid I can know that this hotel is less than one in a hundred, alas, ......" Hearing Zhang Qi's words, Ben Gongzi couldn't help but shake his head and sighed.

"No, I said Childe, don't forget, you said that the first three days of the opening is half price, and the next fifteen days is a 20% discount, if there are too many people here, we really can't stand it." Zhang Qi's eyes straightened when he heard this, as if in his eyes, as long as millions of Luoyang City took this promotional leaflet that could be discounted, they would definitely squeeze into this hotel.

"What are you afraid of? Isn't this our chance to make a name for ourselves? "Glancing at this guy, this son continued to wander around in this big hotel, well, after these days of redecoration and finishing, this big hotel is very different from the past, at least in terms of consumption patterns, the hall on the first floor is for the majority of ordinary consumers, and the second and third floors are arranged to be elegant and luxurious, naturally specifically for the rich.

In addition, the kitchen is also distinguished, one side is dedicated to the high-end diners on the second and third floors, and the other is dedicated to the general diners.

I don't want to lose a lot of customers waiting for a long time because of the order in the hall, and for these big customers who spend a lot of money, the important thing is face. In addition, Ben Gongzi temporarily trained a group of high-end waiters.

In addition to the terms and conditions in the staff training manual written by this son, he also brought an etiquette teacher from his family through Li Shimin's relationship, after all, the Li family is related to the Son of Heaven, although the Son of Heaven is not very good to Li Yuan, but in the past, when Queen Dugu was still alive, she was still very friendly to the Li family and rewarded a lot of palace maids.

Although these palace maids are now nearly half a hundred years old, with their guidance, these professional waiters have done a decent job after half a month of intensive training.

Yishui's high-end Hu clothes, the demeanor is very standard, the dishes, the gait, and even the smile are very standard, well, although it can't reach the eight tolerances, but it is definitely many times more professional than the shop Xiaoer in this era, and it is more exquisite.

What's more, they speak in a typical Guanzhong dialect, because in this era, most of the dignitaries and nobles are Guanzhong people, not to mention that after the establishment of the Sui Dynasty, Guanzhong Yin has always been the official popular version.

It can be said that a typical Guanzhong dialect is definitely no less than the English language of the London dialect in later generations.

And now, there are a few people in the room dressed up as big customers, who are picking dishes there, and the waiters who are being trained are still smiling, maintaining respect and humility to answer one by one, well, very good, very polite, and the other waiter waiting outside the door naturally found the key account manager in the shortest possible time.

After the smiling and friendly key account manager came, he naturally used his eloquent mouth to appease these distinguished customers, and took the initiative to give these distinguished customers a discount of 0.5, and gave two plates of our signature dishes as an apology.

Well, soon, the faces of the distinguished guests finally showed smiles, and the trainees who were observing these on the side couldn't help but applaud excitedly, and Ben Gongzi nodded with satisfaction outside the private room.

When I entered the private room, I expressed my appreciation and praise for these waiters who were being trained, and hoped that they could make persistent efforts to take up their posts as soon as possible and make their due contributions to the hotel.

Then this son Shi Shiran walked out of the private room under the courtesy of this waiter.

"Childe is really good, this key account manager, I didn't expect to be able to use it like this. If it's the small customer, I'm afraid it will turn anger into joy. Hehe," Zhang Qi said with a smile as he stroked his long beard.

"After all, there is only one general manager in the hotel, not only to be responsible for the operation, but also to deal with all kinds of other things, if such a small thing, all need the general manager to come forward, then what is the difference between our big hotel and those restaurants." This son walked with his hands in his hands, and said proudly.

"These key account managers are in order to deal with these guests, so as to share the pressure of the hotel, and also to make the name of the hotel more and more widespread, with them, more guests can come to us, enjoy far more high-end services than his restaurant."

As a manager, you not only need to have a skillful service attitude and behavior, but also have a more eloquent mouth, and can also have a certain decision-making power, for example, each account manager can give these VIPs an extra 0.5 discount, and the general manager has the right to a discount. In addition, it has the right to issue VIP cards.

The appearance of the general manager is naturally a big scene, and for the general VIP, you can't just throw a few waiters at that fart and don't care, in case there is any situation, do you let the general manager go? You must know that there are nearly fifty private rooms that have been identified here by my son, and the general manager doesn't do anything here every day?

Therefore, it is necessary to set up a key account manager, at least I have copied the set of KTV entertainment city in the future, which will not only make guests feel at home, but also be able to get the best service and enjoyment.

I believe that more and more customers will like it and fall in love with it, so that they can retain old customers and attract new customers, which is the role of the key account manager.

In addition, whether it is a waiter or a key account manager, they all have a commission, for example, each private room will have a fixed amount of consumption, if this consumption quota is exceeded, then the waiter will get a certain percentage of the excess amount.

And every key account manager, as long as the operation is done properly, will definitely be able to pull more customers, and they will also be able to get a commission from here. This is also an important reason why the waiters and key account managers here are intensively trained every day, but they grit their teeth and insist.

As for the general manager, his income is also linked to the profitability of the hotel, and Zhang Qi, Liu Hongji's dog-headed military advisor, decided to take the position of general manager after our tripartite consultation.

"There are still three days to go, and our Quanjude Hotel can be opened, by the way, the baking room is also ready, right?" As the CEO and planner of the hotel, the boss is very troublesome.

But it doesn't matter, I also hope that more than a thousand years in advance of the emergence of five-star hotels, although now is just the beginning, but I believe that in the near future, Quanjude Hotel will become a dining and leisure place for the dignitaries of the Sui Dynasty.

"Childe, you can rest assured, according to your instructions, try to do as much as possible, at least a thousand roast ducks can be roasted every day, but this duck ...... Small worries are some of them not in time. Zhang Qi stroked his long beard, a little sad and authentic. According to your instructions, we have acquired a lot of duck farms around Luoyang, but it would be good to be able to meet up to eighty percent every day. ”

"I said Zhang Qi, I asked you to buy a duck farm, that is, I want you to expand production, and strive to meet the needs of our hotel as soon as possible, and it doesn't matter if the output is not enough, you can order from the surrounding farmers, and even you let those farmers teach those farmers how to fill the ducks, and be sure to ensure that our food sources are sufficient. You are the general manager, do you have to make up your mind about these things? ”

"Childe Takami, what did the little one do. Today, the little ones went to the farmers who raised the ducks and tried to make that sales agreement with them. Zhang Qi's eyes lit up, and his head snapped.