Chapter 1372: Impulsive Consumers
Even though things have made a big fuss, I'm not in a hurry.
I have experienced a lot, and I have also understood a truth, don't panic when you encounter something, the more panicked you are, the more chaotic you become.
I first took out my mobile phone, took a photo of the scene, and then sent it to the WeChat group of the group's senior management.
Then he made another call to Fu Zhiqiang and said to him: "Qiangzi, look at the photos in the WeChat group, you will investigate the person on the stage for me immediately...... I want to know who instructed him, he was still moving goods downstairs in our company this morning, you better check the monitor to see who he went to see after we left. ”
"Okay, I've seen the picture, I'll deal with it right away."
After hanging up the phone, I said in the WeChat group again: "Everyone has seen the photo, right?" If there is a temporary change in our promotional activities, notify the relevant departments to do a good job of emergency treatment...... This matter should be targeted by peers, they want to make a big deal, then we will make a big deal. ”
As soon as I had arranged these things, I noticed that the crowd was even more angry, and I didn't know what had just happened.
I saw that the people began to be furious, and with the roar, they threw the drink bottles in their hands on the stage and smashed them on the beautiful billboard!
There is a spirit in my heart, and I am even more of a spirit than Tong Xin on the stage.
I don't have time to think about it, if I don't take any more action, the angry crowd will definitely tear down the stage.
"Kill you little three-eight! Do you think the old lady doesn't know what you mean by these promotions? Isn't it just counting the money in the pockets of our consumers every day? Is it easy for us to make money? You people are still acting with no conscience, and I will stone you to death......"
A middle-aged woman about forty years old pointed at Tong Xin on the stage and scolded, and at the same time, a mineral water bottle with half a bottle of water in her hand shot straight towards the stage......
"Ahh Tong Xin exclaimed in surprise and raised his hand to hold his eyebrows.
Immediately afterwards, all kinds of small things that were carried with them turned into grenades, shooting at the stage in various arcs, and the angry crowd couldn't even control the security guards!
I didn't hesitate any longer, and jumped onto the stage with a flying body propped up the edge of the stage.
I rushed straight at the man on stage, grabbed him by the collar, and snatched the microphone from his hand.
The man looked at me with some horror, and I stared at him with red eyes, and said to him in a deep voice: "I don't know who you are instructed by, but I tell you, you have me off!" If you don't want to spend the rest of your life in prison, I advise you to be honest with me! ”
Maybe he was frightened by my momentum, or maybe he was really scared, and suddenly he lost the cold energy just now.
After saying to him, I quickly protected Tong Xin behind me, and then faced the exposed crowd in the audience......
I stabilized my emotions, and then shouted at them: "Dear consumers and friends, I am Chen Feng, the director of Yuanfeng Group, please give me two minutes, and please calm down, please allow me to say a few words." ”
After speaking, I paused and continued to say in a sincere tone: "Dear customers and friends, I can understand your current feelings, if I stand in your position, I will definitely be as angry as you!" …… So I understand your feelings, and I know that it is very painful to be deceived, let alone deceived by a brand we trust! ”
I try to put myself in their shoes and speak in the most sincere tone possible, while I also secretly observe their emotional reactions.
During this time, there were still a lot of small objects flying to the stage, and countless invectives poured into my ears.
There was also a hard object that fell on my shoulder, not a drink bottle, not shoes, but a hard object like a stone!
I don't know who threw the stone, but definitely not an impulsive consumer, but someone who was in league with the man on stage.
The stone hit me right on the shoulder, and at that moment, I felt like a bullet had hit my shoulder and skull, and it was painful......
With a smile on my face, I continued to say in a sincere tone after the intense pain: "The customer is God, this is the principle of all businesses!" Thank you for your support and trust in Ruian Apparel, if you are not satisfied, it must be that we are not good enough! ”
Maybe it's because I'm talking for consumers as soon as I come up, or maybe it's because I smile with sincerity, and the people under the stage start to calm down.
And the man on the stage who was bewitching the crowd shouted at me: "You don't talk nonsense! Don't change the subject, the problem now is that there is a serious quality problem with your company's products...... As the chairman, how do you explain this? ”
"Explain, we want a reasonable explanation!"
I looked at the people in the audience who were taking the lead in speaking, and the physiognomy was not a good thing, yes, they were in a group.
I calmly swept my gaze to the few pieces of clothing printed with the Ryan trademark in his hand, and said: "This gentleman, you said that there is a problem with the quality of our Ryan clothing, and I also saw that there is a problem just now......
Before I could finish, he burst out laughing: "How's it going? Customers and friends, even their chairman personally said that there was a problem......"
I snatched his words and said loudly: "I won't ask if these clothes in your hand are our products, I will simply ask you, do you know the price of these clothes in your hand?" You bought it yourself, you should know, right? ”
"I ......," he stammered, and then said weakly, "My wife bought it, and I have to ask her how much it is...... But I'm sure I bought it from your Ryan Clothing, and there will be no fakes. ”
I continued, "Don't worry, I'm not going to frame you for deliberately ruining the reputation of our Ryan Apparel before the matter is investigated." I'm not in charge of producing this one, but I remember you said you had been buying these jeans for a month, right? ”
"Yes, there was a quality problem in a month, how do you explain it?"
I smiled and said, "I wonder if the other customers in the audience know?" It's been less than a month since our Ryan clothing appeared in the world, so I would like to ask this gentleman, you said that you have been buying it for a month, so where did you buy it from? Is there a receipt? ”
By this point, he was completely out of the task.
Yes, there are too many loopholes, and it is estimated that they were suddenly instructed to destroy the reputation of our group, otherwise they would not have been so sloppily prepared.
Seeing that the situation was about to be reversed by me, he couldn't stand anymore, and shouted at the audience again: "I'm not sure how long these clothes were bought, but I definitely bought them at Ryan Clothing...... Small ticket, I have. ”
As he spoke, he took out the receipt, but he didn't expect him to have it.