102. TV interviews
In the conference room, the hosts Yao Xue and Guan Huang chatted casually, the two had never met before, but they were not strangers.
They have watched each other on TV and have a certain sense of familiarity.
Yao Xue first smiled and asked, "Have you maintained a fitness habit recently?" ”
Then I talked a little bit about my fitness experience......
Although there is a definite reason for the interview, it is not necessary to be too polite and blunt.
Especially for interviews with big guys, the highest level is to create an atmosphere of chatting.
On the one hand, it is possible to ask more content and reach a certain depth.
On the other hand, it can also leave a good impression on the big guy and lay the foundation for future interviews.
She did a lot of preparation for today's homework.
From the collection of information to the dress, we strive to be foolproof.
even had a certain degree of communication with Guan Huang's friends, colleagues, and opponents in advance.
……
The makeup is plain and elegant, and the style is intellectual.
A white shirt on the top and a gray suit on the outside.
Probably wanting to get rid of the dullness of the suit, Yao Xue tied a bow on top of her shirt, which looked slightly naughty.
Pencil pants on the lower body, close to the neat fit.
On his feet, he wore a pair of pure black shoes with pointed toes.
The overall shape is still very matching, very eye-catching, and does not look vulgar.
……
Yao Xue looked at Guan Huang: "I heard one thing before, your car owner knelt down for him when he encountered a customer complaint, and then solved the problem, and you were very angry when you heard about it?" ”
Guan Huang: "I wasn't angry, but I thought it was a way of dealing with things that surprised me very much, and it was a situation I didn't expect at all. ”
"Oh?"
Guan Huang pondered: "I knew before that everyone's living environment is different, but after that incident, I know more clearly that our group of service providers, that is, riders, drivers, and intermediaries...... Probably a more complex group than I thought. ”
Yao Xue showed a doubt, "Can you elaborate on it?" ”
Guan Huang: "I have always felt that I am a more empathetic person. Although my own living environment is relatively simple, which is the usual sequence of growth in China, I know that Chinese people have all kinds of complex situations, and I can understand all kinds of people. ”
Yao Xue smiled: "We all know that Mr. Guan, you are self-made......"
Guan Huang nodded, "Yes, although my hometown is rural, but the poor family does not necessarily suffer a lot, from childhood to adulthood, my life is basically happy and carefree." ”
Yao Xue covered her mouth, "You are very favored at home?" ”
Guan Huang: "Forget it, although my parents have expectations for me, they don't have much pressure. ”
Yao Xue praised: "Uncle and aunt are very wise. ”
Guan Huang turned the topic back: "But this incident (kneeling) greatly exceeded my expectations. I thought, what do the service providers get in the organization? ”
"Before I entered the business world, I didn't have any business education, or rather, no business ethics education."
Yao Xue nodded.
This is also the most puzzling.
On the surface, Guan Huang is a complete layman.
I have no experience in a prestigious university, nor do I have a strong technical background.
Aside from a fairly smart mind, there's not much to get your hands on.
However, it was such a person who defeated countless enemies.
There are industry competitors, Meituan, Ele.me, Kuaidi, Didi, Uber (China), ......
There are also investors, banks, partners and subordinate colleagues......
Throughout his past experience, there is no dazzling resume.
Even the academic performance is average!
His former high school classmates commented online:
"Guan Huang doesn't do much in school, we are at most opponents on the court, and the students have to organize their own activities or something, and they will never find him."
"As for later, he once served as the vice president of the student council in high school for a year, and it is said that it was because he was old enough to be the brother of his classmates."
……
It is incredible that such a person has achieved such a hegemony!
It looks elegant on the outside, but it is fierce in the bones.
It can be called one of the most wolf-like entrepreneurs in China's Internet.
A well-known financial reporter commented on his "wolf nature" in the early days of his business:
Fierce and brave.
He is good at breaking into the enemy camp on a single horse, and can lead 100,000 people to run rampant in the world.
"Business ethics is missing in schooling."
Guan Huang organized the language: "We Superman have been stumbling along the way, sometimes in the wrong direction, consumers have a violent reaction, and then they start to reflect." ”
Yao Xue recalled the history of Superman.
There are basically no directional errors found, and this is an organization with a terrible ability to self-correct.
Guan Huang: "So I'm thinking, maybe education itself says very little about how people get along with this society, or it's not very pragmatic. ”
"Many people come straight to the organization after coming out of school, and the responsibility of the organization is much greater than thought, and the organization has to teach them how to get along with this society."
Yao Xue interjected, "In a sentence on the Internet, I haven't been beaten by society." ”
The corners of Guan Huang's mouth curved slightly, and he suddenly found that Yao Xue was not too serious a person, and said in his mouth:
"I think maybe the driver could have solved this problem by kneeling down at that time, but five or 10 years later, when he looks back on this experience, he definitely doesn't feel very comfortable."
"Yes, this memory may be with whom he will last a lifetime."
Guan Huang: "So, if the organization can have more responsibilities and help people learn to get along with this society, employees can live a better life." ”
Yao Xue straightened her waist slightly and relaxed her body.
Even though it was an interview, she was under a lot of pressure.
Don't dare to have the slightest faux pas.
There are a lot of rumors about men, and she is also in the fog.
If you accidentally mess up the interview, or anger the other party, or be favored by the other party, it will not be worth the loss.
You can only be cautious and walk on thin ice.
"After that, did you deliberately do anything to promote this? It's to tell them not to do this again. ”
Guan Huang shook his head: "No." Because we think that when the organization is big, when you see a thing, you know that there must be thousands of them, hundreds, thousands, ten thousand similar things happening every day, and it may still manifest itself in different forms. ”
Yao Xue: "The cockroach principle. ”
If a single cockroach is found in your home, there may be hundreds or thousands of cockroaches.
Guan Huang: "Yes, but the essence of these things is the same, that is, everyone's sense of dignity is not enough. First, his self-esteem is insufficient; Second, he doesn't get enough respect. If you can't solve the problem fundamentally, it just means that you are not allowed to do this thing or that thing in terms of expression, and it is meaningless. ”
Yao Xue thought for a moment and asked, "Then have you done some systematic work to bring the matter of "dignity" to the ground?" ”
Guan Huang: "Of course. Again, as I said, the first thing we need to do is make sure that everyone is worthy of respect. ”
Yao Xue: "How?" ”
Guan Huang: "First of all, you have to be worthy, as long as you are worthy, you will definitely get it." ”
Yao Xue: "In the words of Charlie Munger [vice chairman of Berkshire Hathaway and Buffett's partner], the best way to get something is to prove that you deserve it." ”
Guan Huang nodded: "That's what it means, when everyone does this, whether they are respected by colleagues or users, the experience they get must be very good." ”
Yao Xue: "Once experienced, people's sense of dignity and self-esteem will be gradually stimulated. ”
……
"Yao Xue is very good-looking, and her skin is very white", Bai Xiaoya said to Hu Lili.
Hu Lili replied casually, "Really? ”
Bai Xiaoya: "You look at the boss's eyes, most of the time is on her, which is rare." ”
Hu Lili: "Maybe it's to better answer the question, so I concentrated." ”
Bai Xiaoya pouted: "I don't know him yet, this way, he must have taken a fancy to the other party, concentrate, and it is also a sign of interest, if he feels bored, he would have gotten up and left a long time ago, how can he be idle here." ”
Hu Lili replied casually: "If you like it, you can see it, it has nothing to do with us." ”
Bai Xiaoya glanced at her and didn't speak.
Hu Lili didn't notice the other party's eyes, she was recently messed up by her boss's affair.
When the king of Tang Guo returned, he rubbed with Xu Xinyu every day, making her angry at both ends in the middle.
Sometimes I can't help but complain that the boss is merciful everywhere and provokes a lot of chicken feathers.
Tang Guo and Xu Xinyu did not blame Guan Huang for their hearts, but decided that it was the other party's reason, which led to the current situation being out of control.
I'm going to kick the vixen out of the house!
Today she is looking for a thing, and tomorrow the other party will provoke a few words.
One side is the aunt, the other side is the best friend and the boss, and Hu Lili is also very helpless.
Either side was hurt was not what she wanted to see.
can only be effortlessly matched.
……
After thinking about it for a long time, Hu Lili suddenly realized that there was someone next to her, and opened her mouth to ask, "Why aren't you nervous at all?" ”
"Nervous about what?"
Hu Lili smiled, "Ou Dongni." ”
Bai Xiaoya pretended to be casual, "The ability of the community is still very strong, and with her help, I am much more relaxed." ”
Hu Lili gave her a roll of her eyes, "What to pretend to be in front of me." ”
As a company executive, she knows Au Dongni's history well.
Bai Xiaoya naturally wouldn't confide her true thoughts, "No, you know that I am a person, I don't have much ambition, the community wants to climb up, let her go, as long as it doesn't affect me." ”
Hu Lili sneered: "There are some things that you can't avoid if you want to, and now the boss still misses a little old love, after a long time, the affection is consumed, not to mention dismissal, just send you to a remote corner, are you willing to accept it?" ”
Bai Xiaoya's face was impassive, and her fingers grabbed the bag tightly, "No, the boss has many shortcomings, but he misses the old feelings very much." ”
Hu Lili looked at her, "I won't say much else, you know, if you need help, just say it." ”
Bai Xiaoya confided slightly, "Thank you." ”
Hu Lili: "What else is polite between us?" ”
Bai Xiaoya smiled, "Yes, you're welcome." ”
Superman's alumni gang is originally a potential force, vaguely helping and watching out for each other.
Not to mention that the two are still classmates.
……
The in-house interview continues,
Yao Xue changed the topic and asked, "After defeating Uber (China), there are no competitors in the entire market, what are your next steps?" ”
Guan Huang shook his head and corrected her concept first, "There must be competition in the market, and if it really enters a stage where there is no competition, the company's development will also stagnate, which is my personal feeling." ”
Yao Xue frowned: "Can you say that, the reason why Superman has achieved such great development in a short period of time is also because of competition." ”
Guan Huang nodded: "If there is anything that is the biggest factor for Superman to develop so fast in three years, it is the fiercest competition." ”
Yao Xue didn't know whether the other party was sincere or polite.
Love to compete?
Guan Huang continued: "I don't think there is any company in China that is more brutal, bloodier and more desperate than us. The food delivery business and the taxi business are unprecedented in terms of scale and magnitude. ”
After its establishment, it first competed in the food delivery market, and then entered the online car-hailing market, and the peak of competition with domestic companies was the money-burning war with the "fast alliance";
Then, before tasting the fruits of victory, Uber rushed in, and it was bloody again.
It can be said that the history of Superman's growth is a history of company competition, and the opponents are getting stronger and stronger.
Yao Xue nodded and agreed with this point of view, "It's not easy for Superman to get to where he is today. ”
"I'm lucky."
Yao Xue: "I heard, are you ready to embrace autonomous driving?" On what basis did you make such a decision? ”
Guan Huang: "Superman can be said to be the intersection of lifestyle and transportation. ”
Yao Xue looked confused.
Guan Huang: "We often say, online car-hailing, online car-hailing, to understand what is online car-hailing? First of all, we need to understand what the Internet lifestyle is. ”
"What?"
"It's click, and it's done."
Yao Xue was very surprised when she heard this, and after thinking about it, the other party summed it up very well.
Click Achieve.
The same goes for ride-hailing.
Guan Huang: "In 5 minutes, we can transport people everywhere; Same 5 minutes and we can also transport other things in different ways. ”
Yao Xue seemed to understand a little.
Guan Huang continued: "Google has been working on autonomous driving since 2007, and Tesla and Apple have also started to invest in this area. One million people die in car accidents every year. Every year, humans waste billions or even trillions of hours in the car, which is both anxious and frustrating. ”
"Imagine how much the quality of life will improve when you give people back their time so they don't have to worry about it. Unlike the taxi or tram industry before when technology was confronted and rejected, we must embrace autonomous driving and make it a part of our future. ”
"I believe that the future is an unmanned world, and once the era of unmanned vehicles comes, Superman will transform to match unmanned vehicles."