Chapter 265: Another Complaint
Xu Xiaoai's belly is getting bigger and bigger, and it looks fine from the back, but it looks like a round ball from the side. The most uncomfortable thing for her was sleeping at night, no matter which position she changed, she felt very uncomfortable, Chu Yu helped her get a pillow to cushion her stomach.
Xu Xiaoai put it directly under her stomach and supported it, so that she could sleep a little better.
The swelling of the whole body still appears, especially the swollen legs.
Xu Xiaoai's original socks were a little unbearable.
Xu's mother was very worried, and asked Chu Yu if Xu Xiaoai's edema was sick?
Chu Yu shook his head: "Generally speaking, edema is divided into physiological edema and pathological edema, pathological edema is caused by high blood pressure or heart disease, but Xiao Ai does not have these problems, she is purely physiological edema, with the increase of gestational age, the uterus compresses the blood vessels and inferior vena cava, which will lead to edema of both lower limbs." ”
Xu Xiaoai was also speechless, because the fetal position was higher, it caused morning sickness all day long, but now it has become a fetal position and downward, compressing the blood vessels and inferior vena cava below, this child is really naughty, tossing up and down in her belly.
She pinched Chu Yu's arm: "I would have known that I wouldn't be pregnant, you see how guilty I am now." ”
Chu Yu raised her two feet high: "Increasing the return of blood will alleviate it, my wife has worked hard, I will get pregnant in the next life." ”
Xu Xiaoai snorted: "I see that you, an obstetrics and gynecology expert, are not very good, why haven't you researched a way for a man to get pregnant, or to make it easier for a woman in the process of pregnancy." ”
This is Xu Xiaoai's temper again, since she was pregnant, her temper is indeed a little good, Chu Yu was not at home in the first few months, she had no place to be angry, now that Chu Yu is back, her body is almost recovered, she can do it to him.
Chu Yu was not in a hurry or angry, just smiled and tossed Xiao Ai casually.
This is his wife, the mother of his children, the person who has accompanied him all his life, only when his wife is in a good mood, the whole family can be comfortable.
There is still more than a month before Xu Xiaoai is about to give birth, Chu Yu has also returned to normal work, and the hospital is jointly managed by another executive director and several department directors during his absence, but there are still several major projects that have been shelved, and Chu Yu began to be busy as soon as he went to work.
But because of Chu Yu's contribution to the medical industry, the reputation of the entire hospital has improved a lot in the industry.
State funding, various academic exchanges, and the construction of key laboratories are all on the agenda.
As soon as Chu Yu returned to the hospital, he was so busy that he was about to fly, and the rhythm that he could walk with Xu Xiaoai every night was also disrupted.
He could only tell Xu's mother to walk with her every day, and she had to walk more than 10 laps in the community.
However, Daewoo Trust did not reduce any workload because of Xu Xiaoai's pregnancy.
This is not because of Daniel Zhang, but because Xu Xiaoai and their service trust are getting bigger and bigger, and now it is time to have to change the model.
Daewoo Trust has been using Chase Bank's inclusive business system for lending and topping up, but there is a lag in the transmission of data from the system.
Daewoo Trust issued an order, and Chase Bank could not process the order until two hours at the earliest, and there are many sets of review steps in their system, although it claims to be able to provide services to customers 724 hours, but in fact there is a delay in transferring and receiving funds.
Now the scale of service trusts is getting bigger and bigger, and there have been complaints from merchants recently.
They arrive in seconds on other payment platforms, but the account service provided by Daewoo Trust can only be checked after 2~3 hours, which is too inconvenient for them.
Sometimes customers recharge on the spot, and they want to enjoy the service immediately after the recharge.
For example, in a hair salon, after the customer is charged, he immediately wants to cut his hair, and after cutting his hair, he hopes to deduct money directly from his account, but the merchant complains, saying that it will take two or three hours to confirm whether his money has been in the merchant's account, then he will not be able to enjoy my service within two or three hours, which is too unreasonable.
This is.
Xu Xiaoai's new industry, originally most of them were mainly merchants selling courses and gym community property fees, and their demand for the time for the payment to arrive was not so urgent, and recently the account managers talked about the merchants of the barber shop, which brought this series of problems.
Xu Xiaoai and they have been in a meeting to discuss how to improve the efficiency of the transfer?
Chase colleagues discussed with them, and there was no result for a whole day, as long as the bank's system was used, there was naturally an interaction problem in it, which was not something that could be controlled by humans.
"Why don't you exclude the barbering profession first?" Chase Bank made such a suggestion.
Xu Xiaoai and the others looked at each other and shook their heads.
Originally, their service trust, is to want to include all industries, and now finally a new industry, if you exclude it again, it is equivalent to the work of some time ago in vain, and more importantly, not only the barber shop, they have always wanted to enter the catering industry is the most difficult, every recharge of the customer must be in the second to the account, because after the customer is charged, he will immediately consume in the store, or he will recharge in the store after consumption, and he needs to be deducted immediately.
Xu Xiaoai shook his head: "This can't be done, this is a big obstacle to the development of our service trust in the future." ”
The technical staff of Chase Bank had no choice: "Then what we can do is only to this extent, if you really want to get it in seconds, then you can only find a way by yourself." ”
Xu Xiaoai had a headache: "Then what kind of solution can we have?" ”
With this question, the relevant personnel of Chase Bank and Daewoo Trust went home to think about it, Xu Xiaoai has been thinking about this problem since she got home, she came back late in the evening, and even the time for walking has been delayed.
When Chu Yu got home, she saw Xu Xiaoai sitting in front of the computer, holding a pen in her mouth in a daze, the chair with armrests couldn't fit Xu Xiaoai's stomach, she was sitting there like a ball.
Chu Yu's heart was soft, he stepped forward and touched her round belly, put his ear on it and listened.
Suddenly, the little guy inside banged and hit Xu Xiaoai's belly, Xu Xiaoai shook violently, and was heard by Chu Yu.
Xu Xiaoai looked at Chu Yu pitifully: "The little guy kicked me just now." ”
Chu Yu nodded: "He's greeting Dad." What's wrong? Why aren't you sleeping so late? Are the legs swollen again? ”
Xu Xiaoai lifted her two legs, and sure enough, her ankles were swollen like a steamed bun, and Chu Yu's thumb pressed down a white mark.
He knocked Xu Xiaoai's two legs on the desk to help her relieve the return of blood.
"Is there any problem for the company today?"
Xu Xiaoai watched Chu Yu naturally help her massage, and leaned back comfortably on the back of the chair: "Alas, what else can I do, there are a bunch of customer complaints today." ”
"What's the complaint? You're not all high-net-worth clients, so how can there be complaints? Is it because the service is not up to date? ”
"Where? Our current service trust contacts the majority of the people, they may be 1000 or 2000 in our place, but everyone we have to give them a good service, now is the time for the funds to arrive is a little lagging, causing dissatisfaction with the merchants. ”
Chu Yu's hand had already shifted from her ankle to the soles of Xu Xiaoai's feet, he took off her socks and concentrated on massaging the acupuncture points on the soles of her feet.
Xu Xiaoai's eyes followed Chu Yu's hand, that slender and bony hand looked like a pair of works of art, and now the flesh has risen a little, and even the hands have become fuller.
"Now that the pain points are clear, let's find a way to advance the time for the funds to arrive. _o_m ”
Xu Xiaoai's thoughts were taken away from Chu Yu's hand: "How can there be such a good way to solve it, this system is meant to interact, and interaction takes time, and Chase Bank can't do it in real time." ”
Chu Yu was a little puzzled: "Why do you have to go through Chase Bank, do you mean that in the account of Chase Bank, you need to wait two hours to cross the bank to arrive because the amount is too large?" ”
"No, no.
Xu Xiaoai knew that Chu Yu didn't understand the essence of their trust at all: "You must know that now every account we open in the service trust is a custodian, and we need to use the custody system of Chase Bank to help us make a transfer, which is clearly stipulated in the trust laws and regulations, we must keep it with a commercial bank, we can only give instructions to the bank, and it is the bank that really transfers money." ”
Chu Yu understood as soon as he heard it: "That will definitely be slow, after all, it is not you who operate it yourself, and the bank is in the middle to help you interact, this is something that cannot be helped, explain it clearly to the customer."
"I can't explain it clearly, we had a one-day meeting today, and this problem has not been resolved. I'm annoyed, and there are more than 20 complaints today. ”
"That probably won't work, your credibility can't be ruined by all the complaints from your customers. If the service is not in place, then don't take this job, just like our hospital, if you can't cure the disease, then who will come to the hospital to see a doctor? ”
Xu Xiaoai was a little curious: "Then what if there are some diseases that your hospital really can't cure?" ”
"Then we will recommend him to a more famous professional hospital for treatment."
Xu Xiaoai was a little reluctant: "Then this is different from our original intention of serving the trust, we originally wanted to establish a social credit system and improve the governance ability of the society, but now we have to pick the industry and choose services, isn't that equivalent to the propaganda slogan we originally played out was slapped in the face?" ”
"In fact, you are now choosing whether to be a specialized hospital or a general hospital, there is a big difference between a general hospital and a specialized hospital, not only in terms of infrastructure requirements, but also in terms of staffing and overall management, which is not a volume level compared with a specialized hospital. Only with adequate preparation can you extend yourself from a professional track to an aircraft carrier. ”
Xu Xiaoai knew that Chu Yu was right, she now has the ambition to be an aircraft carrier, but she only has the tools to make a professional track.