Chapter 12 Yating as a foreman

In fact, Jiuzhongtian has been operating dismally, and after this incident, Sister Cao is even less in the mood to do it anymore.

On this day, Sister Cao called Shaoyang aside and told him that he planned to transfer Jiuzhongtian, and at the same time helped him find out a job in the city, which was a large bathing center that was being renovated and was about to open, and was recruiting a large number of waiters, with a monthly salary of 600 yuan, and said the address and bus route, and asked him to apply for the job by himself another day.

Guo Shaoyang thanked Sister Cao, and the next day he took a car to the city center to look for a job.

Coming to the door of the Donghai Leisure and Entertainment Center, Guo Shaoyang looked up: Hey, a building with more than ten floors stands in front of him, this façade alone is more high-end than Jiuzhongtian's high-end atmosphere, and it is in the midst of intense labor, and the personnel are busy in and out, which not only makes him a little timid, but also wonders if people will want him to be a hillbilly.

Guo Shaoyang straightened his collar, walked straight into the hall and asked, "Excuse me, do you still need people here?" I'm here to apply. ”

"Apply, you go to the human resources department next door." While speaking, a young man who was squatting on the ground and working suddenly raised his head, and when he saw Guo Shaoyang, he couldn't help but be overjoyed, and hurriedly stood up and said, "It's you, why did you get here?" ”

"Wang Hu, why are you here?" Guo Shaoyang was also very surprised.

"Old classmate, we haven't seen each other for a few years?" Wang Hu rushed up and grabbed Shaoyang's shoulders, and he didn't care about his dirty hands.

The two exchanged a few simple greetings, and Wang Hu took Guo Shaoyang to the human resources department to apply. When he arrived at the door, Wang Hu suddenly said to him mysteriously: "I'll take you to meet someone, I'm happy to see you, and when we get off work, the three of us will go to have a light meal together." ”

"Who?" Guo Shaoyang muttered in his heart, listening to Wang Hu's meaning, they should know each other.

Wang Hu shook his head inwards slightly, and at the same time gestured and said, "Go in and see it yourself." ”

"You're going to be a fool!" As Guo Shaoyang spoke, he knocked lightly on the office door a few times, and heard a familiar voice coming from inside: "Please come in!" ”

Guo Shaoyang was stunned for a moment, turned his head and walked in without thinking too much, and as soon as he entered the room, he suddenly froze in place, because he saw the familiar pair of watery eyes that could talk.

It turned out that Wang Hu was talking about no one else, it was Zhang Yating who he thought about day and night!

"It's you!"

“……”

The two looked at each other in astonishment, this is really stepping on the iron shoes and finding nowhere to go, it takes no effort to get it, God has his own arrangements in the dark.

It turned out that Zhang Yating did not go far, a friend introduced her here as a waiter, and she was determined not to work at night.

If you think about it, they have been separated for more than half a month.

Because in front of others, it was not good to say much, the two of them simply exchanged a few words, Guo Shaoyang paid the deposit, filled out the new employee entry registration form, and returned to Jiuzhongtian to take the futon to the staff dormitory and lay it, waiting for Zhang Yating to get off work at six o'clock.

At the dinner table, Wang Hu was extremely attentive, and kept putting vegetables into Zhang Yating's bowl, which made Guo Shaoyang very embarrassed.

After eating, they went back to the dormitory to rest.

Wang Hu and Shaoyang are bunk beds, and they can't sleep with excitement at night.

Shaoyang tentatively asked Wang Hu about the relationship between him and Yating.

Wang Hu said confidently that he was planning to chase Zhang Yating.

Only then did Shaoyang put his mind at ease and asked him if he knew anything about Zhang Yating. Shaoyang specifically refers to Yating's work at night, Wang Hu didn't know at all, so he just smiled and said: Do you need to understand this, the class flower of junior high school, who doesn't like it.

Shaoyang didn't say anything more, as if nothing had happened, and went to work as usual the next day, he had to wait for a suitable opportunity to ask Zhang Yating why he didn't say goodbye.

"Donghai" has not yet officially opened, Guo Shaoyang received training with everyone, repeatedly practiced military posture, trays, bowing, and memorized some wine lists in the middle, learned the management system of Donghai, and was familiar with his job responsibilities. He and Zhang Yating would bump into each other from time to time, and sometimes they could hear each other's heartbeats when they were close, but they were always relatively speechless, becoming a pair of familiar strangers.

The day before the opening, the general manager made a mobilization meeting, and he asked everyone very seriously: "Everyone here is a waiter, so I want to ask, who among you knows what service is?" What exactly does a service mean? ”

There was silence in the venue for a while, and everyone lowered their heads and did not speak. The general manager said in a fierce voice: "What? Isn't there so many people who don't know what they do? Is this the result of the training your manager gave you? You don't even know the most basic concepts, how can you serve your guests well. ”

"I'm disappointed—" the general manager said angrily, "I don't know how so many managers and supervisors train you?" In view of this, I decided to remove all managers from their positions and delay the opening by three days, so that I could train them myself. I will not give up if I train you to become first-class waiters, and I will not stop if I want to build Donghai into a leading enterprise in the city. The general manager's words were impassioned, which made everyone feel encouraged and disappointed at the same time.

"General Manager, you don't need to delay the opening, I know that service is about doing things for others and benefiting others." Zhang Yating stood up suddenly.

"Who are you? Why didn't you just say that? "The general manager's anger has not yet subsided. Yating replied, "I don't want to be in the limelight. ”

"I'm asking who are you? Don't you have a name? What do you do? "The general manager was interrogating a prisoner. Yating was not afraid, she said in standard Mandarin: "My name is Zhang Yating, I am a receptionist in the recruitment office, and I am sure that many of us can understand the profession we are in, but they don't want to be in the limelight like me." ”

"Then why are you going to be in the limelight now?" The attitude of the general manager has always been very blunt.

"Because we all want to see Tokai open sooner, so we can serve our customers earlier, and training is everywhere, so there's no need to delay the opening."

"Are you teaching me a lesson?" The general manager suddenly shouted angrily, everyone sweated for Yating, and Yating was silent. The general manager glanced around at everyone and said solemnly: "Zhang Yating, I now appoint you as the foreman of the women's guest department, do you have any questions?" ”

All eyes were instantly focused on Zhang Yating, and everyone was envious of her.

Guo Shaoyang couldn't help but sweat for Zhang Yating, because he knew that Yating had always had low self-esteem.

Zhang Yating lowered her head and thought for a while, then suddenly raised her head and replied loudly: "No problem!" ”

"Very well, please take a seat." The general manager asked Yating to sit down and said: "Today is a mobilization meeting, I want to review my employment philosophy by this matter just now, which is: the superior, the mediocre, the mediocre, the meritocracy, fair competition." Be a talent, a generalist, not a mediocre, not a slave. 'All-round high-quality service, all for the satisfaction of guests' is the lifeline of the enterprise, our business philosophy, and the key to the development of the hotel service industry. When we talk about high-quality service, we must think that it is all-round, is the embodiment of the overall spirit of the team, and it is not enough for one person to do a good job, let alone high-quality service. It is only when every member of the team is done well that the quality service that satisfies the guests can be achieved. ”

I don't know who took the lead and applauded first, and then everyone applauded. In the warm applause, Guo Shaoyang couldn't help but boil with enthusiasm, saw hope, and felt extremely happy for Zhang Yating.

Wang Hu whispered that they should go to a meal together to celebrate Yating's ascension. In this regard, Shaoyang naturally did not have any opinions, and he was about to take the opportunity to ask Zhang Yating why she didn't say goodbye.