045 [60 million netizens nationwide, my users are just a drop in the ocean]
"That is to say, this music list and music awards are all based on netizen voting to determine who can be ranked in the top and who can win the award?"
Li Hua was slightly stunned, this kind of list and award without judges can be said to be the first case in China.
Even if it is the college student film festival with the largest number of participants, it is stipulated that only people with the status of college students can vote, and there are certain restrictions, not all college students are worthy of voting.
After all, there is also a "Yanjing" in front of the college student film festival.
"Yes, young and old, regardless of gender, as long as they sign up for our online account, they can participate in the voting to choose their favorite list and award winners."
Speaking of this, Yang Yu added: "Of course, in order to prevent people from maliciously buying and swiping votes, we will let users send text messages to get voting rights, but this is only limited to the most popular singer award on the Internet." As for the music charts, although they are also a way to vote, they do not need to send text messages. ”
The music list can be changed every day, but the most popular singer award on the Internet is not something that can be selected every day.
At the very least, it will take half a year, or a year.
If the time is too short, it is not conducive to the fans to vote.
The first time you can do it can be shortened a little, one month or three months, and when this award gradually becomes famous in the future, you can extend the time and let more netizens participate, and then you can completely love the Internet music festival.
Li Hua thought about it in his heart, and felt that the other party's idea was very interesting.
Putting aside the music list for the time being, the launch of the Internet Music Award is a real domestic initiative.
And most of the people who know how to surf the Internet now are city residents, many of them are school students, and children at this age are at the stage of liking idols.
Thinking of this, Li Hua raised his head and said, "Then I don't know if Mr. Yang, have you considered cooperating with newspapers, radio and other media?" ”
"I thought about it, but it felt like it was hard to do."
Yang Yu laughed at himself: "I'm not afraid of your jokes, reporter Li, at present, our love of the Internet has just been established, and there are only about 200,000 registered users, which is too far from Internet companies such as Sina and NetEase." Traditional media organizations may not care about the music awards held on our website, and when you contacted me in advance, I felt a little unbelievable. ”
"More than 200,000 users is not a small number."
Li Hua doesn't know much about the operation of the Internet, but he also knows that the number of more than 200,000 registered users is not small, and the total number of subscriptions to their Southern Metropolis Daily is only more than 1 million, and many of them are ordered by government agencies.
"Does Reporter Li know how many users Penguin has?"
"I don't really know."
"Penguin exceeded 100 million registered users last year, and the State Information Office also announced the total number of Internet users in the country a year ago, which is about 60 million. It's just a drop in the ocean. ”
There are tens of millions and hundreds of millions at every turn, Li Hua was embarrassed when he heard it, the gap between traditional media and the Internet in terms of users is indeed quite large.
But why do you feel that the other party's words are weird? The number of netizens in the country is only 60 million, and Penguin already has 100 million users?
The two chatted for a while, seeing that the time was almost up, Yang Yu offered to invite Li Hua to their company to have a look, and there was a high probability that a reporter would be able to appear in the newspaper if a reporter came to interview, so he naturally hoped to increase the reputation of his Wanwei company, even if it was just familiar.
……
……
SEG Science and Technology Park.
World Wide Company on the third floor.
"I'm sorry reporter Li, our Wanwei company was a start-up, and everything is simple, so the office environment is a lot worse."
"I have also interviewed many companies, they are almost the same as Mr. Yang's company when they started their business, although the scale is not large, but it is better than efficiency, I think Mr. Yang's Wanwei company will become a new star in the Internet enterprises in the future."
Li Hua looked at the small office of about dozens of square meters, where six computers were crowded and five employees were busy.
The place is a little smaller, and the number of employees is not much, but it can attract more than 200,000 users, which is enough to show that this company still has a certain ability.
"Manager Yang."
Just when Yang Yu was about to take Li Hua to visit...... Well, it should be said that when I was going around the office, Chen Hao, a new employee sitting opposite, suddenly looked up and said, "Manager Yang, there is a user who asks for a refund for us." ”
"Refund?"
Yang Hao frowned, the newly recruited Chen Hao is mainly responsible for the customer service work of the 9527 game trading network, and the user asks for a refund, which means that he has purchased goods on the website.
Refunding game goods is not as simple as a later treasure, just send it back by courier.
"Director Li, come over and entertain Reporter Li."
Yang Yu called Li Fugui and said to Li Hua: "I'm sorry Reporter Li, I have something to do here, I asked our company's operation director to introduce some of our company's business to you." ”
"It's okay Mr. Yang, work matters."
Although Li Hua is very curious about what is going on with the user's refund, this is a business matter of other companies, and he is not good to ask too much now.
After letting Li Fugui take Li Hua to the side to see the music list being produced, Yang Yu strode behind Chen Hao, quickly looked at the customer service chat history, and saw that the other party was desperately asking for a refund, and couldn't help asking, "What's the matter?" ”
"I didn't know, this user contacted me and asked me to get a refund, and said that if I didn't get a refund, he would report it to warn us." Chen Hao has only been here for a few days, and he has not much experience as a customer service, and Chen Hao is also afraid of the threat of the user's police.
"You get up, I'll talk to each other."
"Okay Manager Yang."
After Chen Hao got up, Yang Hao sat down directly and began to chat with the user who asked for a refund.
Through side clicks, he roughly figured out why the user wanted a refund.
It's not that there's anything wrong with the game props I received, it's purely because I spent money to buy the in-game props, and I feel a little worthless afterwards, so I came to ask for a refund.
Yang Yu can understand this kind of behavior very well, he clicked on the background to check the user's order, and found that it was an order from a week ago, and he bought a legendary ruling, which cost 2,600 yuan.
"Tell him that the transaction has ended, the money has been transferred to the seller's account, and let him contact the seller himself, and if the seller is willing to return, then help him return. In the future, if there is such a situation, check the background order first, and it will not be processed for more than a week. ”
After Yang Yu finished speaking, he got up and left without looking back.
For this kind of thing that he regretted afterwards, Yang Yu had seen too much later. So a trading deadline was set early, a week.
And in order to let users know this transaction period, when they buy the order, a huge transaction notice will pop up on the web page, which indicates that the transaction period is seven days in red letters.
If there is a problem with the product within seven days, you can apply for a return and refund, but once it is seven days over, the money will be hit to the seller's account, and Yang Yu naturally cannot pay out of his own pocket to get the user's own order.