The injured child was fine, only a skin injury, fortunately not a concussion. But the fright was too much, and the doctor kept crying after treating the wound. Du Yu couldn't rest assured, so he went to the hospital to check in person, and finally took the family of three back to the hotel together.

When Du Yu returned with his injured family, the dissatisfaction of the tourists reached its peak.

In fact, you can't hear their loud scolding, nor can you see the yin and yang weird expressions, Singaporeans have always been known for their good culture, but it is precisely because of this that the worry and disappointment on their faces have made Chen Erdong even more like pins and needles.

Akhao has been trying his best to calm his emotions, but with little success, and has even been described by some tourists as a dog leg of a travel agency. Chen Erdong asked the people of the ground pick-up agency how to deal with this situation in general, and the ground-receiving company said that he could only appease and apologize and then give attractions or gifts, and be sure to finish the whole trip.

Chen Erdong quietly found the Singapore tourist who had just chatted with him and told him that the next trip would definitely ensure safety, it was just an accident, and he hoped that he could help the tourists.

The young tourist was quite sensible, he also knew that the child was not attacked by monkeys, and he didn't want to affect the whole group's trip because of this accident, so he agreed to Chen Erdong.

The injured child's family no longer wanted to go to Jiuzhaigou, and they told the tour guide that they would stay at the hotel in Mount Emei for the next few days, let the child recuperate, and not go anywhere, and then send them to the airport when the team returned to China.

Tan Xueqin said that he would ask the leader for a reply before replying, and the child's father said that he would resolutely not leave no matter whether the leader agreed or not.

The turmoil subsided for the time being, and the tourists were nested in the hotel to either rest or hot springs, and Chen Erdong and Du Yu gathered all the staff together for an emergency meeting.

Chen Erdong first agreed to the child's father's request to stay in the hotel, Tan Xueqin said: "Mr. Chen, with a group tour, if there are tourists who leave the team without permission, in case of an accident or black in China, the consequences are very serious." ”

"Don't you see the gauze on the child's head? Let him go with us on a long journey to Jiuzhaigou? What the are you, are you doing? Chen Erdong was very angry.

"But Mr. Chen, this is not in accordance with the rules and the risk is too great." Tan Xueqin is from the perspective of grounding, but Chen Erdong believes that at this time, we should consider the problem from a humane perspective.

"Don't tell me the rules! Xiao Tan, you can still keep the first aid kit in the car, I haven't settled this matter with you yet! Their family stayed in the hotel, and I was responsible for what happened! Chen Erdong said sharply, Tan Xueqin didn't dare to say anything more.

Du Yu emphasized the points that need to be paid attention to in the next trip, especially in terms of safety, he has informed Arnold and asked Dahua to give a solution, even if it costs some more money, it must satisfy the tourists.

Du Yu's attitude was relatively gentle, which he had discussed with Chen Erdong before the meeting, one with a black face and one with a white face.

Zeng Liren was furious when he heard the matter of Jincheng, judging from his experience, this high-hopeful gold and silver treasure group is afraid that it will encounter Waterloo, once the mood of tourists changes, the most intuitive embodiment is consumption.

He has paid 80% of the tour fee to the ground pick-up, which was originally below the cost to receive customers, and now there is a problem with the ground pick-up, according to the contract, not to mention accountability, the current matter should be fully responsible for them. He scolded Arnold, saying that Du Yu was embarrassed to let him pay again, and he might not know how to claim compensation after the tourists came back.

He asked Arnold to pass the word, he wouldn't care about Jincheng's affairs, and he would find a way to deal with it himself.

Zhu Xiuli went to the café in the hotel lobby to find Chen Erdong, her face was not very good, she said:

"Mr. Chen, the guest's room fee in the hotel, the meal fee and the cost of going to the airport alone at that time have to be handled by your side, and our boss said that he doesn't care."

"Whatever? So who cares? ”

"It's going to be handled here." Chen Erdong felt ridiculous, but he didn't want to embarrass an ordinary employee and sent her away.

At this time, Du Yu came and told him about the feedback given to him by Arnold, which was similar to Zhu Xiuli's meaning, and it seemed that Zeng Liren was really angry.

"If you don't contact the general manager of the ground pick-up and let him solve it, if the tourist has a problem, it must be the responsibility of the ground pick-up." Du Yu said.

"Brother Du, I'm afraid not, if it's the general kind of cooperation model, I must find a place to pick up, you and I got this intermediary agency, who does the hotel restaurant listen to? Ha ha. Chen Erdong smiled helplessly.

Du Yu said that he was going to try, and he didn't want to take this responsibility on Yicheng, so he called Mr. Fang in front of Chen Erdong, and after a few minutes, he hung up the phone with a wry smile.

As Chen Erdong expected, the ground party could not solve it, because in addition to the bus, the hotel, restaurants and shopping stores are Chen Erdong's line.

"Let's come, even if we lose money, we have to keep our reputation, we will pay the room fee for their family in the past few days, and it will be easy to send them to the airport when the time comes, you drive your Cadillac, it's a big deal, I'll let Qingyu drive her big Land Rover, this table is high enough, haha!"

I have to say that Chen Erdong is really optimistic, and Du Yu also laughed and said that he had no heart and lungs.

The next day, the army went to Leshan for an excursion, and Chen Erdong arranged for Zhu Xiuli to no longer accompany the team and concentrate on the hotel for the family to send. The next trip was quite smooth, but it did fall off a cliff in terms of shopping, and the large group of 80 people only bought more than 500,000 yuan in total.

During the entire Spring Festival holiday, Chen Erdong and Du Yu had no time to spend with their families, Chen Erdong

didn't even see Han Qingyu's face, and on the day the tourists returned to China, Chen Erdong gave Han Qingyu a task and asked her to drive to Mount Emei to pick up tourists, and the little couple could be regarded as meeting.

The father of the injured child was a lot of anger, after all, there was nothing wrong with the child, and at first he was most afraid of whether there would be sequelae in case of a concussion, and now he doesn't have to worry about it. And in the past few days, Zhu Xiuli has been there with the rumors and has taken good care of them.

When he walked out of the hotel door and saw a Cadillac and Range Rover, he had a much better impression of Chen Erdong, which he didn't have in Singapore.

The two cars were speeding at high speed, arrived at the airport on time, Chen Erdong and his entourage sent them into the departure hall, and before waiting for the flight, the child's father apologized to Chen Erdong:

"Mr. Chen, I apologize to you for your behavior that day, you are very responsible, you handled it in a timely manner, I will not complain about Dahua when I go back, I hope you can forgive me."

Chen Erdong stretched out his hand and held it tightly with him: "Where is it, I should say sorry for making you and your children suffer, if you have the opportunity to travel to Jincheng in the future, I will definitely receive it well." ”

The plane flew away, and the troubled Spring Festival passed. But Chen Erdong knows that this matter is not over yet, accountability, settlement, profit and loss, but now he must relax, at least he has to sleep soundly with Han Qingyu for one night.

He said goodbye to Du Yu and left the airport in Han Qingyu's car.

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