Seeing her face change, I naturally didn't need to ask her what the situation was, the problem must be this!

The more Xu Na looked at it, the more ugly her face became, and finally she even dropped her phone directly.

"What the hell! What a mess of comments these people! Is it okay to have nothing at all? She scolded angrily.

I picked her up her phone and looked at the screen to see if it had been broken, and at this glance I saw the comments on the screen.

Ho!

It's really hard to see!

Just read one and wrote: "Friends, don't go to this restaurant to eat, I really never comment, this is really unbearable, this is eating the tail of a mouse, oh my God!" It pulled my belly for three days! ”

Here's another comment that goes like this: "This is the worst fast food I've ever had, not one of them!" The portion is still small, and the taste is not good, and these can be tolerated...... The point is that this fucking meat isn't cooked yet, and it's bloodshot, my shit! That's it??? ”

Some directly gave bad reviews, and then two neat words: "It's unpalatable!" ”

I probably took a look at the reviews, and nine out of ten were negative, and the store's rating has dropped to 1.5 points.

What is this concept?

I've only seen a 2.0 rating, what the hell is this 1.5?

I turned off my phone, put it aside, and said to Xu Na, who was still angry, "Now you know what the problem is, right?" ”

"The point is, how do these people comment indiscriminately? That's not the case at all! Xu Na's emotions are still very excited.

"Don't worry, calm down, think about how to deal with it! This looks like being maliciously targeted. ”

"Who? Who is so lacking in virtue! ”

"Think about it first, have you offended anyone lately? Preferably peers. ”

Xu Na fell into deep thought, and said after a while: "No! During this time, I have been working diligently, and I am still preparing for the sixth store, why is there such a thing? ”

"If you really don't know what's going on, call Dianping's customer service, report to them that the comments above are not true, and ask for them to be deleted."

After a slight pause, I continued: "Also, you have to come forward to clarify that those comments on the reviews are completely malicious, and then do a special offer to cover up the matter...... It's not a big deal, don't be in such a hurry. ”

Xu Na nodded again and again, then picked up her mobile phone to find the customer service number on Dianshang, and then called.

She did what I just said, talked to the customer service, and then angrily told them to deal with this matter anyway, otherwise they would sue the platform.

Xu Na is still so strong, and I believe that she can really do it to sue the review platform.

After hanging up, I asked her, "What's the situation?" ”

Xu Na seemed to be calmed down, but still said angrily: "The customer service said that it will be investigated after work tomorrow, and if it is indeed malicious comments, the platform will delete those comments." ”

"That's right, don't panic when you encounter something, you have to find the reason, and then solve it."

Xu Na still said angrily: "I don't understand, I did a good job, who is so lacking in virtue!" ”

I smiled and said, "You should ask your dad about this, and he should give you a satisfactory answer." ”

"I don't even know who it is, how can my dad know?"

I smiled helplessly and said, "I mean, doing business will encounter peer competition, and it's not a big deal that you're still in this situation." ”

"Then if it is solved this time, what will happen next time there will be another one like this?"

"Surely you're not managing orders and reviews for these platforms on the web, are you?"

"Well, I usually go to the background from time to time to look at the data, and I don't have to maintain it."

"So this time I learned a lesson, since you want to go online tacitly, you must hire a special person to manage online reviews...... Don't think it's worth it, for example, what happened this time you will know if it's worth it. ”

Xu Na seemed to listen to my words, and after a moment of silence, she nodded and said, "Well, you're right, after this matter is resolved, you have to find someone to manage it." ”

I smiled and said to her, "In addition to finding people to manage, you also have to strengthen staff management, I just looked at the photos on the review, most of them were indeed taken in your store...... What does this mean? ”

Xu Na is still quite smart, and as soon as I said this, she realized: "You mean those pictures were taken by the store staff?" ”

"Most likely, someone bought those pictures through them and deliberately spread rumors about your store on reviews."

Xu Na sighed as if she was about to collapse, and said, "Don't I just want to do something seriously, why is it so difficult?" ”

I smiled again and said to her, "Anything is difficult, if you don't believe it, ask your dad how many things have happened to him over the years, and he can definitely talk to you for a night." ”

Xu Na sighed softly and said, "I can now understand why he was always away from home before, and why his hair turned gray so quickly......"

"If you can say something like that, it's a testament to the maturity of this experience."

Xu Na sighed again and said, "Brother Lu, I really want to thank you for this." ”

"Thank me for what? I didn't do anything for you. ”

"You've reminded me! If you don't talk about it, I don't know what's going on. ”

"Hehe," I smiled again, and said, "Don't worry, calm down, I'm a bystander, and if I were you, maybe I wouldn't be able to remember the reason for a while." ”

Xu Na sighed again and said: "Brother Lu, it would be nice if you could come and do things with me, your brain is smarter than me, I don't know how much." ”

"You're joking, I just said, I'm just a bystander, I'm not as anxious as you."

"To thank you for the reminder, go, please drink." Xu Na said and finally started the car again.

……

At a nearby tavern, Xu Na and I chose a window seat and ordered some side dishes and beer.

There are also folk songs in the tavern, and the decoration of the whole tavern is quite stylish, and it has a very old taste.

There are not many people in the tavern at the moment, and this quiet environment and songs full of stories make people's hearts calm down quickly.

The food and wine we ordered were quickly served, and I said to Xu Na: "I have been drinking almost every day these days, so I will drink less, and you will drink less, you must always stay sober now." ”

"Then we have two bottles per person, not much, right?"

"Okay."

We touched a glass of wine first, and Xu Na asked me again, "How is Brother Lu and Xue Qianfan doing recently?" Is it still going well? ”

I took a bite before I replied, "What do you say?" It can't be said to be smooth, and it is not too twisty and twisty, so be it! ”

"You've always been so conservative, but I really want to see if you can make it, it's said that the land in Yulin Mountain is very biased, if you can really make it, it's too good."

"It's hard at the beginning, take your time."

"Yes! But if this is really done, Brother Lu will send it at that time! I'm afraid I'll have to make an appointment to see you then, right? Xu Na said with a smile.

"Last night I had a dream that we really made it and I achieved financial freedom."

"Looks like there's a chance! Dreams are telling you. ”

"Why don't you say that dreams are all reversed?"

"Bad dreams are the opposite, and good dreams are definitely foreshadowing."

I laughed, but every time I was with Xu Na, it was quite relaxing.

But she has always been carefree, but this time, I saw her sorrow.