Chapter 44: Service Attitude

Lin Wei was a little overjoyed when she heard this, and said with a smile: "Okay, then I'll tell her now!" ”

Li Wu was speechless, "Hey, okay, don't worry, you tell me how much turnover you have counted first?" ”

Lin Wei began to dig out the bill,

"As of 4 o'clock, a total of 3.8203 million yuan."

Li Wu expected that the income from today's sales would not be bad, but when he heard the statistics Lin Wei said, he was still a little surprised, there were so few?

Li Wu forgot, now it's only 01 years, consumption power can't be compared with the previous life, more than 3 million sales data during the day, has broken the opening record of all stores in Wenping, not to mention that there is a wave of data at night.

He himself was surprised because he still had hundreds of millions of funds to invest outside......

"Well, I see, there must be another wave of peak in the evening, and at the end of the night, count it again."

Lin Wei nodded yes, and after Li Wu left, Lin Wei couldn't wait to take out her mobile phone and call her classmates......

In the evenings of May, there were significantly more people coming out to play than during the day, but fortunately with the experience of the day, all the staff were organized, busy and energetic.

Finally, at 11 o'clock in the evening, there were still a few scattered customers in the shopping mall, and after all the guests had left, the door was closed.

Li Wu had already prepared a red envelope and sent a hundred red envelopes to every employee who worked overtime, and the employees who were originally tired felt half of their tiredness after receiving the red envelopes.

Li Wu announced another blockbuster news in a timely manner:

As long as they do their best and take care of May as their own home, as long as they do it for a full year in May and have zero complaints, they will give everyone a salary increase of 300 for each additional year. It is equivalent to a year later, the original salary of 1500 rose to 1800, and two years later to 2100...... And so on until 10 years later.

As soon as this notice came out, everyone was in an uproar, including Du Yuan, who was also dumbfounded, what is Mr. Li going to do? It's a lot of money! This is throwing money everywhere?

No wonder Du Yuan was surprised, according to his eyes, he also felt that it was too outrageous, this reward policy was too ruthless!

But Li Wu knew that even if he was rewarded with this reward, ten years later, it would only be 4,500 a month, and he could work here for ten years to give this salary, which was not high at all. What's more, at that time, the salary had already been tripled, and my own incentive policy sounded like a lot, but it was actually very long!

Of course, Li Wu will not make them feel easy, the reason why zero complaints, Li Wu's purpose is to improve the quality of employee service, such as shopping malls This service industry wants to be long-lasting, service is the first, quality is second, price is third, all are indispensable.

Li Wu is ready to be idle, rely on the experience of later generations, write an employee code and reward rules, and improve the quality of service to the same level as the fat Donglai, who is famous for his service in later generations.

Although it will be a little difficult at first, Li Wu is confident.

After the other employees dispersed, only Lin Wei and Du Yuan remained.

Luo Wei was going to stay, but Li Wu asked him to go back, the Jixiang community is very close to here, only a few hundred meters away, and Li Wu and Lin Wei can drive back together, so there is no need to worry about safety.

Li Wu asked all today's sales statistics as usual,

Lin Wei said with a smile: "There are more people in the evening than in the morning, so the sales are also very good, and a total of 6.6023 million yuan was sold throughout the day today." ”

Li Wu nodded, which was equivalent to a net profit of more than one million a day. However, this is the event period, and the flow of people will naturally be larger, and it will slowly return to normal.

Du Yuan's eyes lit up, according to the dividend model, five percent, that is almost 100,000 yuan......

At this time, Du Yuan was full of energy! Forget the reward policy that Li Wu said just now!

"Mr. Du, do you think the reward policy I just mentioned is a bit too high?" Li Wu asked suddenly.

Du Yuan hesitated for a moment, and was about to speak, when Li Wu smiled and waved his hand.

"Actually, Mr. Du doesn't say it, I know it, but, Mr. Du, wait a year later, let's talk about this policy again, and then you will know how wise my decision is!"

……

A few days ago, Lin Wei came over, saw such a big set, a little overwhelmed, felt too big, a person does not need to live in such a big place, under the persuasion of Li Wu, he reluctantly agreed to live for a period of time, and then move out when he finds a suitable house.

It's almost 12 o'clock, after telling Lin Wei to go to work later tomorrow, Li Wu returned to the house, took a shower first, and fell asleep, he was really tired these days!

I didn't wake up until nine o'clock the next day, got up and washed, and prepared to go to May, I thought about it, and came to Lin Wei's door, and no one answered after knocking for a long time, thinking to myself, this girl won't go to work, right?

I came back too late yesterday, and I have already told her to go later.

Coming to May Plaza, Du Yuan and they are already busy, and the shopping center goes to work at 8:30 every day.

Yesterday's event left a lot of things to deal with, cargo inventory, replenishment, and so on.

Seeing that Lin Wei was indeed at work, Li Wu didn't say anything, with such a capable employee, what could the boss say?

After yesterday's madness, today's flow of people has obviously decreased significantly, and when Li Wu came, there were only dozens of customers buying fresh vegetables, and these were the residents of Jixiang Community and the neighboring areas.

Compared to yesterday, the popularity is a world of difference, but it is normal, it is daytime, the shopping mall is doing better at night, and now the surrounding area is not fully developed, if you want to fill up immediately, it is impossible.

Li Wu is not in a hurry, and he is not able to make a lot of money immediately by relying on the shopping mall.

After yesterday's scene, local TV stations also reported that it is reasonable not to have such a few customers.

"Mr. Du, arrange a few people, make more copies of leaflet advertisements, and continue to publicize them in the streets and alleys of Wenping."

Du Yuan was stunned for a moment, and asked with a little surprise: "Do you want to publicize?" This...... Is it necessary? ”

According to Du Yuan's idea, the reputation has now been out, and the next step is to do a good job in service quality and coordinate commodity prices.

Almost every new store does this, and in the early stage, what is distributed flyers, newspapers, just to make a reputation, will not continue later.

Li Wu smiled:

"Now is far from enough, now we must take advantage of the heat, we must promote the May shopping center to the hearts of the people, so that Wenping people as long as they want to shop, they will immediately think of coming to May.

At the same time, our discount can be achieved by applying for a membership card, which can not only lock in customers, but also earn a sum on the membership card. ”

These are all the routines that Li Wu has seen in those big shopping malls in his later life, and they can be said to be learned and done.

"Xiaoyun, let the logistics director come over for a while."

Li Wuchao said to a salesman next to him, and the girl left in response.

After a while, the logistics director hurriedly walked over, "Mr. Li, are you looking for me?" ”

Li Wu nodded, "Director Yu, bring a pen and paper, there are some places that need to be added a little bit, I will remember it while you talk about it." ”