055// Where is the blue sky that used to be
He Fei brought several heads of the department together to discuss the new salary package. Previously, the housekeeping department also proposed a plan to increase the number of employees to the personnel department. As soon as the supervisors heard that their personal income should be linked to sales, and that increasing personnel would not increase wages, and reducing personnel would not reduce wages, they were a little dizzy for a while.
Gao Chunmei, the head of the laundry department, is the deputy director of the former Chengnan Hotel. When the Perfume Galaxy Hotel was being built, Li Fei set some specific conditions for each position, which virtually blocked some of the company's old employees from the outside.
Later, Lu Shiping negotiated with Li Fei to take care of the old staff in the backstage department of the hotel as much as possible and arrange them to do some work within their ability. According to Gao Chunmei's ability, Li Fei arranged her to be in charge of the washing department. She was also sent to take people to the laundry room of a three-star hotel in Wuhan for training and study.
The old employees and new employees of the washing department account for almost half of the staff, and the composition of the staff is relatively complex. Because Gao Chunmei can take the lead in doing things, and there are some methods in the work, the operation of the department is relatively stable. The employees are still willing to listen to her.
The only thing that makes Li Fei uneasy is that she always regards herself as an employee of the company, sees herself as the owner of the company, and regards all newcomers, including department managers, as outsiders. Li Fei reminded her many times that this kind of emotion is not right, and it must not be spread among employees. Gao Chunmei always said, I just tell you, I won't talk to others.
In fact, Gao Chunmei's emotions can also be felt by He Fei. The three directors of the housekeeping department, the two newcomers are very obedient, that is, Gao Chunmei loves to make trouble.
The original establishment of the washing department, including the supervisor, had a total of 12 employees, and the normal shift personnel were not bad. But Gao Chunmei saw that all departments were trying to add people, and she was afraid that her department would suffer, so she also asked for two more people. At this time, I heard that the wage policy had changed, and not only did not add people, but also asked for a reduction of two people. This made He Fei very annoyed.
She said, you said a few days ago that you want to increase the number of people, and now you want to reduce the number of people, what if the quality of the work is not up to standard?
Gao Chunmei said, you don't have to worry about this, I have my own way.
You say it lightly! He Fei patted the notebook in his hand on the table and said, I am the manager of this department, I don't care who cares? Can you be responsible for what went wrong?
Obviously, He Fei was a little impulsive. usually calls Gao Chunmei you, but now she calls you back, which makes Gao Chunmei feel very harsh.
Gao Chunmei immediately sneered, what's so great about you being a manager! I work and you don't know where it is?
As soon as the two quarreled, the meeting couldn't be held. He Fei came to Li Fei angrily and told him what had happened. asked for Gao Chunmei to be transferred.
There is something wrong with Lao Gao. Li Fei said, in this way, I will talk to her once to see what her attitude is. If she agrees to change, you give her another chance; If she doesn't agree, we'll deal with it.
Li Fei talked to Gao Chunmei, although Gao Chunmei was a little weak-hearted, she didn't admit her mistake. One strongly emphasized that He Fei was wrong. Seeing that Li Fei's face was getting more and more frightening, he was really scared in his heart.
Li Fei asked Gao Chunmei: Have you forgotten the training you did before the opening?
Who said forgot? I haven't forgotten anything about it! Gao Chunmei said.
Do you remember that there are three principles to follow about the working relationship between superiors and subordinates?
Remember! Gao Chunmei said.
In fact, she wasn't sure what Li Fei was talking about.
Tell me about it. Li Fei said.
Gao Chunmei couldn't answer. Li Fei reminded that the first one, what the superior said was right......
The superiors are right, and the subordinates should act according to the opinions of the superiors. Gao Chunmei remembered. At this time, she heard Li Fei say in an almost ruthless tone:
The second one!
Second, if the superior is found to be incorrect, the subordinate may raise a different opinion to the superior.
Article 3!
Third, if the superior insists on his own opinion, the subordinate should still act in accordance with the opinion of the superior. But- but-
However, there is an exception for violations of law and discipline in the opinion of the superiors. Li Fei said it for her. Did Manager He violate the law and discipline?
Gao Chunmei lowered her head and pressed her annoyance, but did not answer. She heard Li Fei say again, Lao Gao, I will give you two choices: one is that you continue to be a supervisor under her and honestly obey her leadership; One is that you don't have to obey her direct leadership, be an ordinary employee or go back to the company. The choice is yours.
Gao Chunmei didn't speak with tears in her eyes. In her mind, the original unit is like her maiden home, and Li Fei is her maiden family. With him on stage, she is tough in what she says and does. It turned out that Li Fei reminded her not to say things that were not conducive to unity, she thought it was her love for herself. In the final analysis, it is still your own people, and you are speaking from the position of your own people. Now Li Fei doesn't help her speak, but helps others speak, which makes her feel heartbroken and cold.
Lao Gao, Li Fei saw Gao Chunmei crying, he couldn't help but feel compassion, and his tone eased a lot. He said: You and I are both veteran comrades who have been educated by the organization for many years, and there are some truths that I don't need to say more. What do you do if your subordinates don't listen to you? The department manager is just implementing the general manager's opinion, and you are wrong to see the normal hierarchical management as the personal behavior of the department manager?
Gao Chunmei wiped her tears with a tissue: I listen to you.
Not to me, but to her. She's your direct boss! Li Fei suppressed his anger and said.
Gao Chunmei whispered, I listen to her.
Turning around, Li Fei talked to He Fei again. said that since Gao Chun Meken admitted his mistake, you will give her a chance. And you can't discriminate against her because she made a mistake. Being able to tolerate those who have opposed you is also a kind of experience.
He Fei nodded in agreement. pouted and laughed and said that if it was a cultural holiday, she would have been fired a long time ago.
Li Fei also smiled and said that the problem is that this is not a cultural holiday, we have our actual situation.
During this period, Liu Wenjun also encountered a tricky matter. Huang Fei, the dance hall maîtres, added an extra pack of cigarettes to the guest's bill. Put the cigarette in his pocket. The results were discovered by the guests. According to the employee handbook, such conduct is a category C negligence. Must go.
But Huang Fei is the foreman of the dance hall, and he is diligent and flexible, which is very pleasing to the guests. He has just introduced his advanced deeds in the store newspaper "Perfume Galaxy". If this is done to heaven, the result will be that he is gone. This is undoubtedly a big loss for the dance hall. If you don't report it, it will be a big trouble to let the general manager know in the future.
When he returned home from work at night, his lover Cui Xiaoying had poisonous eyes, and as soon as he entered the door, he could see that he had something on his mind. I asked again and again, and I knew that it was a matter of work. That's reassuring.
It's easy to do. Cui Xiaoying said.
How do you say it's easy to do? Liu Wenjun said.
Isn't your relationship with Li Fei very good?
Liu Wenjun was stunned: It's okay.
You first talk to him privately and see what he thinks. Cui Xiaoying said that if he agrees to hide it, the responsibility is not yours.
The next morning, Liu Wenjun arrived at the hotel earlier than usual. Sitting in his office, looking at the general manager's office through the glass. When Li Fei arrived at the office, it was only a few minutes before the morning meeting. Liu Wenjun said a few words briefly and concisely. He thought that Li Fei would ask what he thought, but Li Fei didn't ask. I just said while flipping through the night shift record of the previous day, let's talk about it at the morning meeting.
After Liu Wenjun told Huang Fei about it at the morning meeting, he asked at the end: How to deal with it?
Li Fei asked everyone to discuss. With Jiang Kehang and Wang Han as a faction, they advocate looking at consistent performance and giving them a chance to repent; With Song Bo, Huang Kanghua, Ma Ke, and He Fei as the other faction, they thought that there was nothing to discuss, and they acted strictly in accordance with the rules and regulations. Yang Yue and Xie Han basically agreed with Song Bo's opinions. just added that this matter is a matter for the entertainment department, and it is recommended that Liu Wenjun's opinion be the main one.
Liu Wenjun played a slippery head: You said that if you don't deal with it according to the system, it is not conducive to educating the people behind you; You said that it should be dealt with according to the system, but it is a pity. It's hard to find someone as flexible as him.
I look at it like this, Li Fei said, Xie Han, you put this matter in this issue of the store newspaper, organize a few manuscripts, and let everyone discuss and discuss it together.
How does Huang Fei arrange it at present? Liu Wenjun asked.
Li Fei replied: Let him stop work first.
After the meeting, he returned to his office, Song Bo stood in front of the window and looked at the sky cluttered by dark clouds and white clouds, feeling disappointed and angry.
How pure and beautiful the blue sky used to be. He missed the cultural holiday, and during those difficult days, he saw the beauty of hotel management. It was spotlessly clean; Quiet; Urbane; Be in apple-pie order. It has rules to follow; All according to the rules; Strict words, no favoritism. It became his ideal. In this ideal country, everything is beautiful. He is grateful for the chance to enter the hotel industry.
And at this moment, where is the blue sky that used to be? Since its opening, the operation has been overwhelming, the management has been too broad, and the violations of rules and disciplines among employees have been repeatedly prohibited. And there is a tendency to overflow. The emergence of the Huang Fei incident is only the tip of the iceberg. We should have acted according to the rules and dealt with it decisively, so as to set an example. But he was indecisive and made a temporary suspension for the whole store to discuss. It's ridiculous!
A red-headed fly buzzed around the glass like an airplane from deep in the clouds. Song Bo picked up a stack of newspapers and slapped it, making a gun-like "bang" sound. The buzzing ended, and a bloody corpse was plastered to the glass. Song Bo suddenly felt relieved. Killing is also a pleasure! He searched the windows and walls, but he saw not a single living thing.
Huang Fei handed over a review book, and between the lines was remorse. Liu Wenjun took it and handed it to Li Fei.
Huang Fei's mother came, and he said that he wanted to see the general manager.
Where is it? Li Fei asked.
In the lobby of the hotel. Do you see it or don't you see it?
Li Fei said, how can people come so far away, how can they not see it.
Liu Wenjun picked up the phone to notify the front desk, Li Fei raised his hand to stop him, what are you doing?
Liu Wenjun said that he asked someone to bring her up.
Li Fei said, you should go down in person and invite his mother to come up on my behalf.
Li Fei stood up and stretched his limbs, and inadvertently glanced at the other offices. The others were not in the office, only Song Bo, who was standing in front of the window, turned his head to look at him. He had an aggressive gaze, as if he had a grudge against someone.
His department manager, they must call it a cultural holiday. Cultural holidays are their ideal country. Even the unfair and unreasonable punishment they received at that time became the basis and classic of their strict management. They'll say, "That's what we were going to do, and that's what our supervisor or manager is going to be."
From the manager's point of view, the strict management of cultural holidays is undoubtedly correct. But from the perspective of the managed, from the perspective of the employees, their emotions are resistant, even hostile.
In the eyes of the average employee, a strict manager is like a cool official. The white and yellow slips are the whips in their hands, and they will give you a whip at every turn.
They published an article in the store newspaper Perfume Galaxy, criticizing the bureaucratic style of the managers and even questioning the four-level vertical management. They crave understanding and respect.
In Li Fei's heart, cultural holidays are just a reference. Not only cultural holidays, but also all things in the world, he will look at them with a critical eye and think with his own mind. The preface to the employee handbook epitomizes his thinking about the big family and the small society. This determines that Perfume Galaxy Hotel must not only have strict management, but also have a comfortable personal mood. Of course, he also understands that this is just an ideal, and it is completely impossible to achieve. But that doesn't stop him from working in this direction.
Liu Wenjun led Huang Fei's mother to Li Fei, a middle-aged woman. She was neatly dressed and had a thin figure. A look of anxiety and uneasiness. It can be seen that the mother and son are very similar.
This is Huang Fei's mother. Liu Wenjun said that this is our President Li.
Li Fei said to Huang Fei's mother, please take a seat.
Liu Wenjun said to Huang Fei's mother, you sit here with the general manager, I still have something to do.
Li Fei poured a glass of boiling water for Huang Fei's mother. Huang Fei's mother hurriedly got up and said no—no. Li Fei noticed that her hands that took the teacup were trembling slightly.
The little one is disobedient and will cause you trouble! Huang Fei's mother said very apologetically.
Li Fei said that in fact, Huang Fei had always performed very well before. People are diligent and flexible, and they are sunny and handsome. Rare.
It's your lift. Huang Fei's mother said that every time I went home to rest, I told him to listen to the leaders and work hard. He always said I don't have to worry about it. Said the department manager, the general manager was very good to them. He himself had a lot of fun in the unit. Who knew he would do such a foolish thing this time!
It is normal for children to be young and do wrong things. Li Fei comforted.
Huang Fei's mother said, I heard that he was going to be expelled for this incident this time?
Li Fei replied that according to the regulations, he was to be persuaded to retire.
In the past, this child was disobedient, his father left early, and it was not easy for me to pull him alone. As the woman spoke, tears fell from her eyes.
Li Fei handed over a few tissues. Huang Fei's family situation, Li Fei had heard of it before. He was born in a small town in the countryside of Xiangzhou. His father died young, and his mother raised him alone.
He has been naughty since he was a child, and the woman continued, he didn't wake up when he was ten years old, and he poked things everywhere. I saw that I was in a bad hurry. Since I joined the work at Perfume Star River, it has been like a different person. I became clean, polite, and understood the rules. Relatives and friends are happy with me when they see it. I like it myself. Thank you to Perfume Galaxy Hotel. Thank you to the leadership of Perfume Star River. Who knew that such a big mess suddenly appeared this time. What's the solution? Please just take care of one more for yourself, give him a chance to change, and let him continue to work under your leadership.
Li Fei said, I can understand your feelings. At present, our treatment of Huang Fei is to suspend work. To go or to stay, there is now a big discussion going on throughout the hotel. Results should be available in a few days.
How many days, you say?
It shouldn't take more than a week. Li Fei said.
Huang Fei's mother said, then I will wait here for a week, and I will go back when the results come out.
Pity the hearts of parents all over the world! Li Fei sighed in his heart.