058// You're absolutely right to do that
Holding a receipt with the wrong door, Li Fei was not confused.
If he says it, it will only make him lose face. The previous efforts to preserve his dignity and guide him to good will die. No matter what a person thinks in his heart, Li Fei feels that at least on the surface he has to pretend to be a kind of decency. And this outfit is a kind of constraint. A moral, legal, and institutional constraint. Essentially, everyone is pretending, it's just that someone is pretending to be real and someone is pretending. If a person doesn't even want to pretend, human nature is only naked ugliness.
He saw Marco smile at him again as he had done before: so thoroughly; That's not a burden. His heart melted. He told him that he must pay attention in the future, and he must not do such foolish things again!
When it came to indicating the source of the money on the receipt, Marco hesitated for a moment. He received two sums of five thousand dollars. One was given by Zhao Ruoyi of Pengcheng Technology Company; Another vegetable supplier gave. The vegetable suppliers turned out to be two, but because the Zhang family used means to Ma Ke, the family surnamed Liu was squeezed out. The wife surnamed Zhang is not strict-mouthed, and it may also be that she is dissatisfied with Ma Ke and leaked this matter. The news reached the ears of the surnamed Liu, and the surnamed Liu wrote a letter to report Ma Ke.
The reason why Ma Ke believed that Zhao Ruoyi betrayed him was because Li Fei and Zhao Ruoyi hit it off at first sight and became friends. With Li Fei's shrewdness, it is impossible not to speak. So on the receipt, let the cashier write Pengcheng Technology Company.
In the lobby on the first floor of a hotel in Beijing, an old man walked out of the elevator room. He walked towards the lobby lounge with a 16K black-shell notebook in his hand.
Professor Zhuang Yuhai! Li Fei guessed that it was Professor Zhuang Yuhai who came.
Professor Zhuang received a call from the lobby manager saying that a gentleman surnamed Li from Hubei Province, claiming to be his student, was looking for him in the lobby. Professor Zhuang couldn't remember that one of his students was a Hubei man surnamed Li.
Li Fei hurriedly got up to meet him and handed over his business card with both hands. Li Fei looked at Professor Zhuang in front of him: he was of medium height; Hair is gray but dense; The smile made many wrinkles on his face; The eyebrows are thick, and the eyebrows are slightly down, similar to the fairy's benevolent eyebrows in the painting; The eyes are not big, but they are bright.
The professor took Li Fei's business card and looked at it carefully: Mr. Li, what year did you graduate from the second foreign school?
Li Fei was a little embarrassed: I didn't go to school in Erwai. I read your book to get into the hotel business. I've always seen you as my teacher.
Oh-the professor looked at Li Fei and smiled, how did you find me?
Li Fei said, I called and asked about your school, and the school was transferred to your department. It happened that your wife, Professor Sun, was present and told me that you were working as a part-time consultant at this hotel.
Or you Hubei people have a way. The professor said that there were several Hubei students in my class, and they were all very smart. As he spoke, he took out a small business card holder from his pocket, took out a business card and handed it to Li Fei. Mr. Li, I still have a meeting to hold now, and we will have dinner together at noon and talk slowly. You go to my room and rest first. As he spoke, he took out his room card.
Perfume Galaxy Hotel has been open for almost half a year, and Li Fei has too much confusion. He needed someone to guide him. He went to the company to ask Lu Shiping for leave, saying that he would go to Beijing to do a few things. At the same time, I hope that Lu Shiping can take care of the hotel during his outing.
Lu Shiping said, I am going to go to Shenzhen, where can I have time to help you take care of the hotel. As soon as you go out for a few days, how can you do without a person in charge at home? If there is a deputy, there is no such problem.
Li Fei knew that Lu Shiping was still unhappy about the establishment of a deputy position, so he just used this matter to talk about him.
You don't have time to forget it. He said, I'll find another way.
What's the solution? You'd better not go anywhere now.
Li Fei said that the matter of going out cannot be delayed, and I have made an appointment with someone in Beijing. I will make sure to arrange things at home before I go out, please rest assured.
Jiang Kehang took a water heater spare parts purchase report to the general manager for approval. Seeing that Li Fei was not there, he waited for Li Fei while talking to Song Bo in the general office. After seeing Li Fei come back, Jiang Kehang stood up and said: I made a plan for what I said at the morning meeting, and I will show it to you.
Li Fei didn't say anything, took out the key and opened the office door.
Jiang Kehang followed up and said with a smile, the general manager is not in a good mood today?
Li Fei took the purchase report, and said while looking at it that there were a few things to go to Beijing, and he wanted to ask Mr. Lu to help take care of it for a few days, but he said that he had no time. Heyββγ He let out a long sigh.
Jiang Kehang said, I saw the general manager's sad face, and I really thought there was something difficult. What's so bad about just having someone to take care of you for a few days?
What to do? Li Fei asked.
Jiang Kehang raised his mouth at Song Bo and whispered, call the temporary manager outside for a few days!
Li Fei pointed to Jiang Kehang's back with his finger and whispered, closing the door.
Hearing the sound of the door closing, Li Fei saw Song Bo look up at them.
Do you think Song Bo can do it?
Why not? Jiang Kehang said that the daily work is handled by him; Ask the general manager for major matters or leave it to the general manager to come back; The emergency was reported to Mr. Lu. No matter what, if something really happens, Mr. Lu can't let it go.
Li Fei's eyes lit up: This is a solution. But there is another question, if Song Bo comes out as the acting general manager, what will the other managers think? Li Fei knew that this issue was very sensitive.
This is also easy to do. Jiang Kehang said, don't say anything about the acting general manager. That is, when the general manager is not at home for a few days in a short period of time, the director of the general office will take the lead temporarily; If the time is a little longer, such as more than ten days and a half months, you can appoint someone you think is more suitable to act as an agent. This agent can be one person or several people who take turns to sit in the bank. In this way, it not only does things, but also trains people. And not just kill a few birds with one stone?
Li Fei nodded leisurely, looking at Jiang Kehang and laughing: Teacher Jiang, others say that you are the goose feather fan of our hotel, and today it seems that you really deserve your reputation.
Jiang Kehang frowned and smiled, General Manager, I understand that this is not a compliment.
Jiang Kehang originally thought that He Wenrui's departure would affect him. At one point, I prepared for the worst. At one meeting, when He Wenrui was mentioned for something, one person gave a negative evaluation, and then several people followed. Jiang Kehang said, no matter what you say, it can't change my opinion of He Wenrui!
When he said this, his face was red and his neck was thick, as if he was arguing with someone. It made it impossible for everyone to get off the stage. What others say is not necessarily wronging He Wenrui. Of course, this does not rule out the intention of currying favor with the general manager. And Jiang Kehang made a big deal and embarrassed everyone, which was also to show that he was not afraid of retaliation.
Just no matter where you look at it; Whether it's looking at Lao Jiang; is still looking at Li Fei; Or looking at your own hands or your own notebook; There is no doubt that the focus of everyone's attention is on this matter. Everyone is waiting, waiting for what Li Fei says. But Li Fei didn't say anything, just pressed down on his palm, indicating that this was the end.
In real terms, this trip to Beijing is only one aspect. If Lu Shiping had this attitude, Li Fei would have decided to spend the whole time going out to receive training in new knowledge in the future. Only by solving the problem of hotel duty can things be made clear. Li Fei called Lu Shiping to report on his work arrangements at the hotel during his stay in Beijing, but Lu Shiping did not comment. Li Fei himself regarded this as a tacit approval to him.
Lunch is served at the hotel's buffet barbecue restaurant. Li Fei hadn't seen some dishes before, so he didn't know how to get them. He followed the professor and followed to take some on his plate.
The two sat opposite each other in a card pack. The professor said, Mr. Li, don't underestimate this restaurant, now it is famous in the capital. Every weekend is hard to find.
Li Fei said that the decoration here is also very distinctive, giving people a warm and warm feeling. Li Fei listened to the professor while learning to put the ingredients on the baking tray. The ingredients squeak on the baking tray and an aroma hits the surface.
You're right. The professor raised his glass to him and said that it was a mixture of a western restaurant and a bar. It's both elegant and close to the people. The owner of this hotel is very attentive, and these decorations are designed by him himself. The products are distinctive, and the price is moderate, and the average average average family can afford to consume it.
Li Fei nodded in agreement: There is still a period of time before Christmas, and I see that the Christmas decorations here have come out.
You saw it! The professor said with a smile that Christmas is the most important consumption season of the year in the West, and hotels are dressed up to attract more guests. With the deepening of our country's reform and opening up, the integration of Eastern and Western cultures is inevitable. Hotels are foreign, and it is only natural that they should be the first to introduce Western culture.
Li Fei said that some people think that this is a cultural invasion and should be resisted.
The professor said, Mr. Li, have you ever been to the United States?
I have not yet.
Some places in the United States also celebrate the Spring Festival. The dragon and lion dances and red lanterns are very lively.
It should be in the Chinese community, right? Li Fei saw it on TV.
The professor said that at first, only Chinese celebrated the Spring Festival on their own, and later local Americans joined in. Foreigners like to be lively.
Li Fei said: The problem of cultural integration that you mentioned does exist. Tang monk Xitian took the scriptures and took the Buddhist scriptures. The western heaven refers to India. Now Buddhism is declining in India, and China has become the number one Buddhist power. Also, Marx and Engels were Germans and Englishmen. Their ideas did not bear fruit in their own countries, but they were carried forward in China. In fact, it is all a fusion of cultures.
Mr. Li, there is some truth in what you say. The professor said.
Li Fei also said: In fact, my understanding is that Chinese celebrate Christmas as well as Americans celebrate the Spring Festival, and it is also a lively picture. There isn't much political connotation. Merchants are just using this to promote consumption.
Professor Zhuang, who held down a fork with his left hand and cut a piece of barbecue with a knife with his right hand, stopped what he was doing and said, "The merchant is hyping this matter, Mr. Li, you are talking about the essence of the problem!"
Li Fei introduced the basic situation of his hotel to the professor. The professor asked Li Fei, Mr. Li, is your hotel the best in the local area?
Li Fei replied that it was the best locally. If you look at it in Beijing, it looks too ordinary.
The professor said that as long as it is best to be local. We call this the leader. Only by taking the lead and becoming the leader of the industry can it be possible to make the best benefits.
Li Fei seems to have realized: even if people think your price is expensive, they still want to run to you. Because they can be proud and proud.
The professor smiled and nodded, that's it.
Affirmed by the teacher, Li Fei felt happy in his heart. But he understood that he didn't come here to ask for a few words of praise, he came with a lot of questions.
Professor Zhuang, there is a question that has always puzzled me.
What's the problem?
Now our hotel business is very good, and the guests are constantly flowing. Sometimes I wonder: is this still like a star hotel? I like a lot of high-star hotels that can give people an elegant and peaceful feeling when you enter the door. And we're more like opening a department store.
The professor said that the constant flow of customers is a good thing, which means that the business is good! Making money in business is the last word. Speaking of which, I can't help but mention the United States. Las Vegas knows, right?
Know.
The world's most famous casino. If you go to Las Vegas in the United States, the casino is open in the hotel lobby. The lobby is resplendent and full of guests 24 hours a day. In order to attract more guests, there are various performances in the evening in front of the hotel. The key is how to control and manage. Everything has to be in order; Urbane; Be neat and tidy. However, no matter how lively the lobby is, its rooms must be tranquil and elegant.
One more question, Professor Zhuang.
You said.
As described in your book, our hotel implements a four-level vertical management, with only the main position and no deputy position. My company leader wanted to assign me a vice president, and when I didn't agree, he criticized me for being a dictator. Do hotels abroad have vice presidents?
The professor said, Mr. Li, you are absolutely right to do this! - Li Fei feels that this sentence is the professor's mantra - one is a few of our state-run hotels. Nothing good other than to cause conflict. Foreign hotels don't do this. At present, some joint venture hotels in China also have a Chinese vice president, which is mainly to facilitate communication with various government departments, and does not cause a multi-headed phenomenon to the internal operation and management of the hotel.
The two went back and forth, asked and answered, and talked a lot. Li Fei's heart has never felt so clear and thorough as it is now. How nice it is to have a teacher!
Teacher, have you ever been to Hubei? Li Fei asked.
The professor said that he once passed by by the train and did not get off.
When will I pick you up and go to our Hubei to have a fun?
All right! The professor happily agreed.
How about next spring? It's better to go in the spring. Go with your family.
Okay, the professor squinted his eyes and smiled, my lover has always wanted to go to Wuhan to see, to see East Lake, to see the Yellow Crane Tower.
Li Fei grabbed the conversation and said, there are also the Yangtze River Gorge and the Shenlong Frame!
The professor was pleasantly surprised, the mountain gorge and the Shenlong frame are also with Mr. Li, you guys?
Wuhan is to the east of us, and the mountain gorge and Shenlongjia are to the west. It's not far from us, you go to Wuhan to play for two days, then we give lectures to our managers, and then you go to the mountain gorge and Shenlongjia to play. Li Fei also emphasized that I will arrange all this for you, so you don't have to worry about it.
Professor Zhuang could certainly understand what "all this" meant, and his happy appearance reminded Li Fei of a Maitreya Buddha that his family had worshiped in his early years.
Mr. Li, are you from Hubei?
Yes, teacher.
How do I listen to your accent is a bit like people in Jiangsu and Zhejiang.
Teacher, many people who meet me for the first time say that.
Oh β is there any reason?
Probably because Mandarin is not standard. In particular, tongue curling is not standard. Strange to say, all around us, there are very strong local accents, only we are Xiangzhou, and the accent is close to Mandarin. If you remove a small amount of local slang, you can generally understand when speaking outside.
It's kind of interesting!
I am talking to you now, basically in Xiangzhou dialect, but the key words have been changed to Mandarin.
Mr. Li, which school did you graduate from?
Speaking of this question, the professor saw a hesitant and unconfident expression on the face of the student, who had just been talking eloquently.
Teacher, he heard him say in a tone that slowed down the speed and intensity of his speech, I graduated from the self-study exam.
Oh β there is also a hospitality major for self-study exams?
No, I majored in Chinese language and literature.
The professor nodded slowly: Actually, it really doesn't matter what major you study as the boss of the hotel. How many CEOs of so many five-star hotels in Beijing are from real professional backgrounds? For example, in our current hotel, their boss is a demobilized soldier, and he is doing a good job. Even better than many hotel owners.
Li Fei nodded and said thank you softly. Originally, he had said something similar, for example, his current department managers were all non-hotel graduates, and he used them as a blank sheet of paper to paint, and really drew the latest and most beautiful pictures. But in his heart, he still values people who really learn this major, and isn't it better to have a solid professional foundation and business and management acumen?
Professor Zhuang, I have one more thing to ask you.
Mr. Li, please speak.
How does the morning meeting take place at the hotel?
β¦β¦
Another group of guests walked into the restaurant. Among several strangers, Li Fei saw a familiar figure. He Wenrui? It's him, that's right. How did he come here?