In the hall of Xiaohai's house, next to Xiaohai's mother's funeral couch, in the dead of night, Li Fei completed the PPT production of "Professional Ethics Guidelines for Perfume Galaxy Hotel Managers". This is the courseware he wants to give to the hotel management. The manuscript was completed a month ago and there are nine entries in total. He said at the beginning: To be a qualified manager, you need not only the power of power, but also the strength of personality. The power of power can only make people take it orally, and the power of personality can convince people.

The Perfume Galaxy Hotel has an employee handbook, which is a pocket-friendly brochure that references the Cultural Holiday Inn's version. Among them, the violation of discipline by employees is divided into three categories of ABC negligence, and the punishment for these negligence cannot be said to be strict. However, it is often the head of the headache and the pain of the feet, which can only treat the symptoms, not the root cause. It is often a functional disorder, and the body is in a sub-healthy state. Li Fei felt that he needed to have a "traditional Chinese medicine" to regulate the key few in the body. This idea has been around for a long time, but it was Liang Shangjun who made it into a book.

Liang Shangjun joined the company after attending three stars at the Perfume Star River Hotel. At this time, the hotel operation is basically on the right track, and it has become a norm for hotel management personnel to go out for training and study on a regular basis, and to hire well-known domestic experts and scholars to train and teach in the store. In addition, Li Fei writes articles for travel newspapers and magazines from time to time, which makes Perfume Star River Hotel gradually become famous in the industry. There is an endless stream of peers from within the province and even outside the province to visit and study.

The most coveted thing about Perfume Galaxy is business and talent. Business is booming; Almost all of the department managers are young and have a good cultural foundation. Many hotels have put forward cooperation intentions, among which a hotel under construction in the province is particularly urgent. Repeatedly come to study and inspect, and ask the hotel to send people to export management.

This made the managers of Perfume Galaxy Hotel eager to try. But the positions of the hotel are a water chestnut and a nest, out of a month and a half training and charging can be, to a year or even a few years of expatriate management, where to draw people. In this way, the need for reserve talent in hotels is on the agenda.

Liang Shangjun worked as a sales manager in a four-star hotel in a foreign country, and he is also a pair of glasses, and his age is similar to that of other department managers. And the mind is active and expressive. Compared with several other interviewees who have just graduated from college, Liang Shangjun has a clear advantage. After meeting for the first time, Li Fei planned to keep him.

Perfume Galaxy Hotel exported management, and Song Bo was the first person to eat crabs. When compiling the "Perfume Galaxy Hotel Work Instructions", he gained a more comprehensive and in-depth understanding of the professional knowledge of all aspects of the hotel. And his steadiness and ability to control things are very praised by the other party.

The arrival of Liang Shangjun just filled the vacancy of Song Bo's temporary departure. After serving in the general office for a short time, Liang Shangjun showed his difference from Song Bo.

Li Fei sometimes asked him to coordinate a little thing between departments, and he always complained about who didn't listen to him. Li Fei said that he didn't want people to listen to you, but asked you to discuss with others.

Liang Shangjun believes that the position of director of the general office should be under the general manager and above the managers of other departments. He's acting on behalf of the general manager, and everyone else should listen to him.

Because it was to take over Song Bo's work, and considering his professional experience, the salary given to him was based on Song Bo's director level. This level is already considered the top level among department managers. Not long after arriving at the post, Liang Shangjun proposed that his salary should be one level higher than that of several other directors to be reasonable.

His excessive demands made Li Fei very disgusted. What disgusted Li Fei even more was that he always liked to take credit for himself; said that Li Si was not good in front of Zhang San, and said that Zhang San was not good in front of Li Si. In the entire hotel, except for Li Fei, who was quite obedient to himself, he didn't take anyone else seriously.

The hotel carried out the activity of "don't let the guests speak, know what the guests need", and the store newspaper "Perfume Galaxy" solicited articles from the management, and the department managers wrote the manuscripts. Liang Shangjun offered to put his manuscript on the front page. Xie Han also explained to Liu Yuanhang, who was specifically typesetting.

Liu Yuanhang thought that Huang Kanghua's article was the best written, and put Huang Kanghua's and Liang Shangjun's articles on the first page at the same time. This made Liang Shangjun very dissatisfied, and ran to Xie Han's office to ask for reason. Xie Han is a very well-cultivated person, although he didn't quarrel with him, he still had an unpleasant scene.

After the opening of the metropolis, the sauna center was merged into the bathing center, and the centralized management remained unchanged in the general office. Over time, Marco noticed that the hospitality's hospitality and discount bills had increased significantly. He asked Hu Rencai in private, and Hu Rencai's ambiguous attitude of wanting to say something that he didn't dare to say made him suspicious.

Judging from Hu Rencai's attitude, there must be something wrong with the bill. Who made Hu Rencai want to say it but didn't dare to say it? There is no need to ask deeply, Ma Ke already understands a little in his heart. It's all department managers, and he doesn't want to offend people.

But his duty made it impossible for him not to say it. He reminded Li Fei that there have been a lot of hospitality and discounts in the bathing center recently, have you seen it?

Li Fei reads the morning newspaper every day, and hospitality and discounts are also the focus of his checking, how could he not see it? It's just that he didn't think badly of many things. He asked Marco: Do you think there is something wrong?

Ma Ke said, you ask Hu Rencai to take a look.

Li Fei called Hu Rencai to his lunch break room for questioning, and Hu Rencai changed his past and talked a lot, saying that half of the problem was left behind, and Li Fei recruited him as soon as he inquired. It is as if the toiling people have been waiting for liberation for a long time.

He admitted to manipulating his entertainment and discount bills. He said that Liang Shangjun asked him to do it, and all the money was handed over to Liang Shangjun. Hu Rencai turned around and took a primary school student's arithmetic book, which recorded in detail the details of each corruption and ghost.

This incident shocked Li Fei very much, and he blatantly manipulated sales revenue, which was the first time since the opening of the business. What a greedy and stupid guy.

Li Fei asked Hu Rencai, did he give you a receipt with this money?

Hu Rencai said no.

Li Fei knew that Liang Shangjun would definitely not give Hu Rencai a receipt when he took the money, but he needed evidence. He said, how do you prove that the money was handed over to Liang Shangjun?

When Hu Rencai heard this, he became anxious: If he doesn't admit it, I can confront him face to face. General manager, you must believe me, if I take a penny of this, let me ......

In order to prove his innocence, Hu Rencai made a series of poisonous oaths. It wasn't until Li Fei nodded and said I believe in you that he stopped.

Li Fei told Hu Rencai, don't make a noise about this matter for the time being, I need you to come out to testify, and I will look for you again.

Before Hu Rencai left, he repeatedly suggested to Li Fei: Let me tell you, people like Liang Shangjun can't take care of things. It's true.

He called Liang Shangjun into his office and told him to close the door. Liang Shangjun felt that the atmosphere was wrong, and the expression on his face immediately changed.

Li Fei didn't directly mention the bill at first, but told him the story of Zhuge Liang's slashing of horses. Liang Shangjun knew that the matter was in trouble as soon as he heard it.

When Li Fei pointed out the problems in the accounts of the bathing center, Liang Shangjun did not admit it, nor did he deny it.

Li Fei saw that Liang Shangjun behaved calmly, without fear or remorse. He turned his head to look out the window, looking indifferent. It seems that he has been mentally prepared for the situation he will face today.

Li Fei blamed him for being too presumptuous, and he knew that it was a capital crime and wanted to hit the muzzle of the gun. He asked Liang Shangjun, if you were me, what would you do at this time?

I resign. Liang Shangjun said frankly, but the reason for his resignation was that he had other personal development, and he gave me a one-month normal transition period for resignation according to the employee handbook.

Regarding Liang Shangjun's request, Li Fei didn't say yes immediately, nor did he say no, but frowned slightly. He was assessing the meaning of Liang Shangjun's words. This attitude was misunderstood by Liang Shangjun as disagreeing.

Liang Shangjun turned his head and said, I saw the contents of your desk drawer. Something interesting.

Speaking of this, Li Fei saw a trace of imperceptible pride in Liang Shangjun's eyes.

Afraid that Li Fei would not believe it, Liang Shangjun further said, you forgot to lock your drawer after work that day. Seeing that Li Fei still looked at him without any reaction, he added that there were still more than ten Hong Kong dollars in it.

Li Fei felt disgusted that Liang Shangjun had done such a thing. Prying into other people's privacy and threatening to use it. He smiled contemptuously and said, isn't it just a letter? You're good to make it public.

It was a love poem. It was a boy, a young journalist to be precise, who wrote it to him. At first, Li Fei thought that the author was a girl, but when he saw the payment, he realized that it was a boy. Although this kind of thing can't be put on the table, Li Fei is still moved by the beautiful words that give the letter true feelings. He asked Xie Han if he knew this person.

This is the person you know. Xie Han said, and who who who, where have they met. Do you have anything to do with him?

Li Fei said that there was nothing wrong with it, and said that I was just asking casually.

Li Fei flipped out a photo of a handsome boy in the album of his memory. In order not to hurt others by mistake, Li Fei pretended not to see the letter. There was no reply, no contact. Make it a beautiful presence and locked it in a drawer.

Li Fei's calmness was something Liang Shangjun did not expect. He had kept this bullet in his possession for a long time. Once Li Fei forgot the key in the office and gave him a chance to peep. thought that he could win with one move at a critical time, so as not to kill the other party, and it also made him embarrassed. The situation in front of him was something he had not assumed, and he did not have such a response in his plan. He didn't know what to do.

What he saw was Li Fei smiling contemptuously: Isn't it just a letter? You're good to make it public!

In fact, it was not Li Fei's intention to make this letter public. He didn't want an innocent person to be hurt for him. But he can only attack and defend; Only by showing indifference to this matter can you stop the other party from using it as a bargaining chip.

Li Fei said, our colleagues didn't expect to break up like this, this kind of scene is sad. I promise you a month, but you have to make sure that this month is working properly and that there is no new mess. Li Fei said to Liang Shangjun. He had to keep him steady, and preferably not to make a fuss.

The fake drama was really done, and after a month expired, Li Fei held a practice banquet for Liang Shangjun. When the wine was drunk, Liang Shangjun walked up to Li Fei with a wine glass, and said a lot of words in a wordy manner. "Really" has been used countless times.

Liang Shangjun said, being able to work under your hands is also a blessing for me Liang Shangjun. It's true. Here, in you, I did learn quite a bit. It's true. In the future, no matter where I go, no matter how much I have made achievements, you will be my most respected teacher. I will always be your most loyal student. It's true.

Later, Gao Yang said, I look down on this kind of person the most, one thing in front of me and another thing behind my back; Behind his back, he said bad things about others, and he said what teachers and students were talking about in person. Say it like it's true.

Gao Yang's words reached Li Fei's ears, and Li Fei smiled and said that it was his true words to say bad things behind his back; Saying good things to his face is also his sincerity. People have two sides, and that's normal.

Liang Shangjun is gone. Like He Wenrui's departure, it caused a lot of shock in the management. The reasons on the table don't make sense, and the reasons that make sense don't make sense on the table.

Article 6 of the "Moral Guidelines" talks about not using power for personal gain: those who use power for personal gain will be looked down upon, and those who make a mistake or will be hated for eternity. As a qualified manager, you don't have to be humble no matter how much your legitimate income is; Don't take more than any ill-gotten income that doesn't belong to you.

After Liang Shangjun left, since Song Bo's assignment had not yet ended, the work of the general office was temporarily represented by Wang Han. Hu Rencai knew that he had made a mistake and proposed to resign from his position as supervisor. He approached Marco and wanted to be transferred to the finance department. Ma Ke said, you don't know how to do accounts, you don't know how to cashier, and now you don't have bad people for keeping and purchasing, what can you do when you come to the finance department?

Hu Rencai said that there is one job I can do, and I am confident that I can do it better than others.

Marco's eyes widened and said, you're not talking about collecting accounts, are you?

After several years of operation, Perfume Star River Hotel has made many achievements, but also left a lot of problems. Among them, bad debts and dead debts are one of the problems. And that number is growing. The finance department specially arranged for two girls to run and collect accounts, but they were still too busy. Xiangzhou is not a large area, and almost all institutions and enterprises have an agreement relationship with the hotel. Some are indeed in financial difficulties and cannot pay the accounts; Some of them are deliberately difficult to check out because they are not satisfied.

Hu Rencai said that he could hand over all the dead accounts to him, and he had a way to get the money back. Ma Ke thought he was talking and asked him what he could do, and Hu Rencai said, you don't care, I have a way anyway. I guarantee you that you will see results in one month and three months.

Ma Ke was suspicious and reported the matter to Li Fei. Li Fei also didn't believe it. Marco said, why don't we give him a month to try?

Within a few days, Hu Rencai had good news coming back: who promised to settle the bill at the end of the month; Whoever agrees to pay a portion first. This made the general manager and department manager impressed: this Hu Rencai is really still a talent!

Later, Ma Ke figured out that Hu Rencai really thought of a lot of ways and put a lot of effort into recovering these difficult accounts. When he went to someone's financial office, he never came empty-handed, either with some sugar or some fruit. In addition to using these methods that he is accustomed to, he also helps people with what they need, such as buying coal and gas on his behalf, picking up and dropping off children on his behalf, in short, in order to get in touch with the person who has the right to sign and pay, he does not hesitate to bow down and endure humiliation.

Ma Ke heard that there was some money in between, and when he said that, you would open an invoice and the hotel would reimburse you.

Hu Rencai said, Mr. Ma, don't do this, I'm just telling you about these things, and never let the boss know. Otherwise, the boss thought that I would only do this, and I didn't have any serious skills.

There are a total of nine articles in the "Professional Ethics Guidelines", and after giving training courses to managers, Li Fei assigns homework that managers must memorize. This made his managers a little resistant: he is not a primary school student, what rote memorization! But the arms can't twist the thighs, and you can't carry them.

Liu Wenjun memorized it for a while, thinking that he was familiar with it. asked his assistant, Hong Xiaobo, who joined the same batch as Liang Shangjun, to check his endorsement, but he failed to pass the test after reciting it several times. It makes people discouraged.

Hong Xiaobo saw Liu Wenjun's annoyed look, and said with a smile that there is a method of endorsement, which we used to use in school in the past, do you want to give it a try?