Chapter 4 Family Troubles

Autumn has begun, the weather no longer seems to be so sultry, coupled with frequent heavy rains, the city has been washed clean, as if washing the soul of the city. The morning sun is very beautiful, the night sunset is very romantic, Bai Su works very hard every day, comes early, and goes back late. All this was seen by Teacher Zhang Ping, but he didn't say anything.

On this day, Bai Su went to the unit early in the morning, started cleaning, and then sorted out the things used for the day. But she felt that these small details did not seem to be recognized by Teacher Zhang Ping, and he seemed to have an inexplicable prejudice against Bai Su. And she doesn't know where the crux of this situation is, she just wants to do her best, and if she is excellent, others will naturally recognize it.

Unfortunately, the people in the unit seem to recognize Zuo Xingzi, Li Haizhe and He Jiamei, these three are all from 985 famous universities, and they are graduate students, only Bai Su is an undergraduate, and it is an ordinary university. Although Bai Su worked hard and won numerous awards and many honorary certificates during college, his academic qualifications may be a hard flaw. People don't care how hard you work in college, a diploma seems to be a symbol of ability, which can explain everything.

After work on this day, everyone was arranged to sort out the student card of City University of Technology, paste the name slip on the notice, and then paste the city bank campus card on the inside page for the students to use to pay the tuition. Bai Suzheng and He Jiamei were busy in the compartment here, only listening to the discussion of several old comrades over there.

"Has the industry lowered its standards? Undergraduates dare to recruit too? An old comrade asked. Listening to his voice, I really didn't understand Bai Su's arrival.

"Yes, and it's too ordinary, nothing special, an undergraduate or an ordinary school, it's too far away, and I don't know if I'm competent." Another old comrade said.

Bai Su heard this voice, and she didn't get too angry, she can understand the thoughts of the old comrades and teachers, it is true that this society, the quality of the university explains a lot of problems. I am indeed lacking in ability, but it will not affect my subsequent struggle, congenital deficiency, and the day after tomorrow will make up for it, after all, people will win the day. After thinking about it, I am indeed ordinary, so I have to redouble my efforts to convince everyone.

Bai Su quickly finished the work, and saw that Teacher Zhang Ping in the high cabinet area was still busy, so she hurried over, but who knew that the master would not let her help.

"I can do it myself, if I have that heart, it's better to study the professional code and professional norms." Master Zhang Ping confessed, his tone was serious, and he didn't raise his head to pay attention to Bai Su during the whole process.

Bai Su seemed to have become accustomed to the coldness of the master, and she recalled that these days, the master had always only said once for each business, and the operation was fast, and it was difficult for them to record. He Jiamei complained, but the master didn't say anything. But for Bai Su, the master is especially indifferent.

A good memory is not as good as a bad pen, but the teacher's excessively fast operation speed made Bai Su really helpless, so she had to borrow notes from Teacher Han Han, and studied every night, she memorized various codes, and then simulated the operation steps in her brain, and made some progress.

In the evening, He Jiamei was chasing dramas, and saw Bai Su studying the code, and had all kinds of questions in her heart.

"Su, you're working so hard." He Jiamei asked.

"I need to prove myself, otherwise I really came here inexplicably and can't be recognized by everyone." Bai Su replied.

"Don't be afraid, because it's never someone else who can recognize you, it's yourself." He Jiamei replied while watching the drama.

"Maybe, but I also need the approval of others, I'm not that strong." Bai Su replied and continued to study the code.

The next day, Bai Su sat behind the master as usual, who was facing a tricky middle-aged female client and her son who wanted to withdraw $10,000. The customer has $70,000 in his card, but the system finds out that he has traded 19,000 this year, and according to the regulations, more than $20,000, he has to show flight information, visas and reservation information for foreign accommodation hotels.

"Sorry, after taking $10,000, you're more than $20,000 and need to show your flight information, visa, or accommodation abroad." Teacher Zhang Ping said calmly.

"Are you guys a bank? It's a pit, when I deposited dollars, why didn't I tell me I couldn't withdraw them! Oh, now that?! I just don't have flight information, visas or anything, but you have to do it for me! The customer said unreasonably.

"I'm sorry, I really can't take it." Mr. Zhang Ping rejected the customer, and the customer was even more angry, believing that the bank was in default.

Next to it, the son of the middle-aged female customer kept saying, "Take it, if you don't take it, I'll sue you believe it or not, complain about you!" He hesitated for a moment, dialed the complaint number, the customer service asked the teller to answer, and Mr. Zhang Ping calmly took the phone and explained the reason for the matter.

The customer service is also a reasonable person, so he tells the customer that he really can't take it, and it has reached a certain amount. Mr. Zhang Ping's adherence to his position shocked Bai Su, and the difficulty was not to accept customers, but to refuse, and to face unreasonable refusal.

Bai Su wanted to help, so she said: "Master, can you let this teacher transfer the dollars in the card to his son's name, and then her son hasn't traded yet, he can take it, and his immediate family can transfer it, just need the ID card and household registration book, let them bring the household registration book."

Zhang Ping thought about it, although this is a good solution to help customers, but there may be some loopholes, the foreign exchange management regulations themselves are not only for the bank's behavior compliance to protect the bank, in fact, but also to protect the teller itself.

So, he flatly rejected the offer, and then did not handle the business for the customer. After all, although the name is a group tour, there is no flight information, visa and hotel information, and the situation may be fake. I only have a one-sided relationship with the customer, and I can't tell what they want to do. In this case, it's not about finding a way for the customer, it's about ensuring compliance first.

But at this time, in Zhang Ping's heart, he was a little impressed by Bai Su, he heard Bai Su say that he wanted to make money, but he was actually quite disgusted, because working in a bank, the best state is that the four are empty, don't treat money as money, otherwise sooner or later something will happen and fall into the abyss. And he thought of his previous apprentice Xiaomei, who had put in a lot of effort, but he felt a lot of regret when he saw her go astray. So he has been very strict, wanting this little girl to quit or go to the branch and leave the sales department by herself, but it turns out that this little girl's potential exceeds his estimate.

"Bai Su, do you know Lin Yumei?" Teacher Zhang Ping sighed and asked Bai Su.

Seeing Teacher Zhang Ping's rare question to himself, Bai Su replied, "I don't know, teacher, who is she?" ”

"It's my best apprentice, but I'm out of here." Teacher Zhang Ping sighed deeply.

"Where did she go? High? Bai Su thought it was a promotion, and asked puzzled.

"Alas, she made a big mistake herself, because she dealt with money every day, and her thoughts were wrong. You should have heard her case when you were training, it was a bloody lesson. When working in a bank, don't think about how to make money, but how to serve customers well and how to win glory for the collective. Otherwise, sooner or later, something will happen. Teacher Zhang Ping said earnestly.

After a while, another customer came, and Bai Su fixed his eyes and saw that it was actually his second aunt. The second aunt was wearing a dark green cotton and linen skirt, but she couldn't block the fat belly that stood up, her face was full of wrinkles, and she gave people a pungent feeling when she spoke. The second aunt also saw Bai Su, she thought of Bai Su's grandmother who passed away a few years ago, and her grievances with Bai Su's family over property, and she was angry in her heart.

"Look at how many Australian dollars I have in this passbook, and exchange the principal and interest together for a certificate of deposit." The second aunt was full of characteristic dialects, but this did not stump Mr. Zhang Ping, he checked it, and it was about 909 Australian dollars in total, so he told the customer.

"How is that possible? I saved it in 05, and I saved about 697 Australian dollars, and now it's been so many years, it can't be just like that, there is a problem with your machine. Second Aunt Bai Su expressed disbelief.

"Machines can't make mistakes, and there is no human intervention in interest calculations." Teacher Zhang Ping said calmly.

"In 05, the Australian dollar interest rate was 3.3125, and then according to the lowest calculation of 1.5, it was almost 1000, your bank is cheating my money!" Bai Su's second aunt showed a very unreasonable side.

"I'll do the math for you." Teacher Zhang Ping said patiently, and then took out the calculator for Aunt Bai Su to look at, and calculated it, this is the number.

"Then I don't believe it either, you miscalculated." With a sly smile, Second Aunt Bai Su said, "You have to compensate me, otherwise I won't leave here today." ”

In an instant, the entire high cabinet area was quiet, and everyone looked at Mr. Zhang Ping, who was still relatively calm.

"We can report the demand to the provincial bank and give you a copy of the flow of the past ten years, and you can verify it yourself." Teacher Zhang Ping used a megaphone to amplify his voice and said.

Over there, Bai Su's second aunt saw Bai Su behind, thinking that she was watching her jokes, so she was angry, so she simply lay down on the ground and didn't leave, saying that she wanted to fight the bank to the end.

Teacher Zhang Ping hurriedly called the lobby manager and asked her to help solve it, only to hear Bai Su's second aunt say: "Bai Su, raise you a little rabbit cub, now that you have grown up, you have learned to bully your second aunt!!"

At this time, everyone's eyes were focused on Bai Su, Director Qiao and the lobby manager rushed over, heard this, and hurriedly asked Bai Su to come out to solve the problem together. Bai Su knows the personality of the second aunt too well, and she knows that she can't help but go out, but she really doesn't need to say anything to the second aunt, and they know each other very well.

"Second aunt, I'll take you over there to find the financial manager to get a small gift." Bai Su said politely.

"Don't expect to fool me with small gifts! If I want to get my money back, I must have been cheated by the bank! The second aunt said with a sloppy face.

"There's no way, we can only call the police to see if the police will arrest you or arrest you after the police come, affecting the order." Bai Su sneered and said.

The second aunt was silent, she suddenly cried on the ground, and muttered: "Mom, did you see how your granddaughter bullied her second aunt, you shouldn't go, Mom......" Although it was crying, no tears flowed.

"You better save it, the police come and it doesn't matter who you are, just take people away, even if you cry grandma back to this world, it won't work." Bai Su saw that Director Qiao had brought the security guard, and his heart became more calm, and he said.

"Little bunny, you remember it for me! You treat your second aunt like this today, I'll let your cousin come in a while, knowing that you're here, we're not afraid! The second aunt said angrily.

"Don't worry." Director Qiao hurriedly handed over the small gift he had just received from the financial management team and gave it to Aunt Bai Su. The second aunt immediately opened it and looked inside, it was a delicate cup, and she was still very satisfied, but she didn't want to show it.

She swallowed a mouthful of spit and said, "It's still the leader who knows how to do things, this kind of employee should really give her some color!" ”

The second aunt has already gotten what she wants, so she doesn't stay too long, but she still hates this niece in her heart, thinking that she quarreled with her sister to fight for the inheritance, and her sister is not against herself, who expected that this daughter can come up with a special mouth, making the family speechless.

She always felt that this niece owed her a lot, especially in material aspects, after all, everyone was not happy, but she never thought about her sister in the slightest. Even behind her back, everyone thinks that Bai Su's mother's life is hard, and she also thinks that it is Bai Su's mother's life, and she doesn't have to care about her sister's life, it's enough to take care of herself.

Here, Director Qiao frowned and said to Bai Su: "Bai Su, you come with me." ”

Bai Su walked over, she knew that things were not good, and the family's troubles had never stopped, but she didn't want to give up, no matter what happened, she wanted to hold on until the last second.

"Bai Su, what's going on today? Do you know how much impact it will have on the reputation of our bank if something gets big and someone from onlookers posts it on the Internet? Director Qiao questioned Bai Su.

"Director, please forgive me, my father is mentally ill, my mother works in a restaurant, and my younger brother drops out of school at home. The situation at home is still complicated, so I don't care about it, but if it affects the bank, I feel very guilty. But please feel with empathy that my situation has long allowed me to retreat, and I will prove to everyone that I am capable of it, please believe it. Bai Su didn't pause, and Director Qiao was taken aback before he knew the employee's family situation.

"It's that the care for employees in the industry is not in place, I just learned about this situation today, you have suffered children. But banks have rules, and I hope you will take this as a warning and not happen again in the future. After Director Qiao finished speaking, he smiled at Bai Su: "Don't take these to heart too much, do a good job and grow hard!" ”

Bai Su nodded and returned to the high cabinet area. She felt that after experiencing this, she had gained something again, at least added some experience, and experience was often the most valuable.