Chapter Seventy-Seven: Business Training
"Boss, rest assured. In the future, we won't let people make trouble in the store and make you unhappy. ”
Suddenly, a person said such a sentence in a loud voice, and everyone paused, and then looked at him!
"Yes, boss, rest assured. In the future, we won't let people make trouble in the store and make you unhappy. ”
At this time, everyone shouted this sentence loudly, startling the passers-by outside.
Ji Yunshuang's eyes narrowed into a slit when she smiled happily.
And so the little episode passed.
Duoan was worried that such a thing would affect the store's business.
But I didn't expect that when I came over the next day, the store was still full as always.
It is precisely because of this that he dared to send a message to his friend who had been waiting for a long time and asked him to come and apply for a job.
Then Ji Yunshuang was entangled, looking up and down at this so-called friend?!
"What's a girl?!"
She looked at Doan differently, "Is your girlfriend?!" ”
Doan immediately shook his head, "No, it's not. Boss, sister, you misunderstood. She, she's my sister next door. ”
Ji Yunshuang said "oh" for a moment, and added, "No, it's not, what are you nervous about!" ”
Doan didn't know how to speak, and looked at his boss sister with a look of embarrassment.
Ji Yunshuang smiled, "Okay, I won't tease you." ”
After speaking, he looked at the girl again, "What's your name?!" How old are you?! What kind of work did you do before?! ”
The girl was timid, standing behind Doan all the time, and when she heard her name asked, she quietly looked up.
"I, my name is Domi. Seventeen years old and never worked. ”
"How beautiful?! That's a good name. ”
Ji Yunshuang was surprised and teased.
Domi was not ridiculed once or twice because of this name, but this time she was misunderstood by the future boss, and she couldn't raise her head even more ashamedly.
Doan knew it, and immediately explained for her, "It's the blossoms of the clouds, beautiful beauty." ”
Ji Yunshuang raised her eyebrows, looking at Duo'an, who seemed to have grown up suddenly, "Well, this is indeed a good name!" ”
Doan was stunned by her, and he couldn't say anything if he wanted to!
However, Ji Yunshuang didn't plan to continue to embarrass them, and looked at Duomei, "Let's follow Duo'an and help them first, mainly responsible for settling the cashier, the salary is the same as that of Duo'an, forty a day, and the salary will be doubled after becoming a regular." ”
"Thank you, boss."
Domi said in a low voice.
Ji Yunshuang nodded, then turned her head to look at Duo'an and them, "She hasn't worked, you usually teach her more." ”
Duo'an and a few people nodded, she didn't need to explain this matter, they would.
In addition to Duomei, Ji Yunshuang recruited a few more people.
This is also the only one in their commercial street that is full of employees.
The crowd is full, and the renovation next door has come to an end.
But early this morning, Ji Yunshuang did not open the door.
Because she's going to do something important.
Business training.
Eight employees in a row, arranged from short to tall.
Ji Yunshuang looked at them and said very seriously: "The decoration next door is almost completed, I can plan to hold an opening ceremony." Everyone is lively together, but before that! I'm going to give you a business training. ”
After saying that, she looked at them, and they all looked at her obediently, as if waiting for her lecture.
In that case, then she continued.
"Since we want to become bigger and stronger, it is necessary to standardize business. The first update@ also needs to be raised for ourselves. Here are some training materials I have prepared, Doan, you can distribute them to the big guys. ”
As she spoke, she took out a thick stack of documents and handed it to Doan.
Duoan immediately took it, holding a thick pile of materials, and distributed them one by one.
When everyone got it, Ji Yunshuang also had a copy in his hand.
"As you can see, the number one on the list above is the grooming standard. We are service personnel, and we should keep a smile, an amiable face, and a clear face. (This chapter is not finished!) )
Chapter Seventy-Seven: Business Training
Sober and neat looks.
All male employees in our store are not allowed to have beards and hair that is not messy or unwashed. Female employees are not allowed to wear heavy makeup, wear hair, wear any jewelry, or apply perfume. ”
After saying this, Ji Yunshuang looked at her employees, smiled with satisfaction and said, "We are still in place at this point, just keep it up." ”
"Then there's the gauge issue." Saying that, she turned her face and continued: "Since we want to standardize, then uniform clothing is inevitable, I have already customized this, it will probably arrive tomorrow, and everyone will remember to change it then." ”
"Then there's the question of manners. Standing, sitting, and walking postures should strictly regulate themselves, stand with their chests up and their heads up, and do not squint. Sit with a straight spirit, sit lightly and steadily, and don't make a noise with too much movement. Error-free update @ Walk without hurry, don't swing your arms excessively, generally walk on the right side of the store, take the initiative to slow down when you meet customers to show respect, don't grab the road with customers, and apologize to customers first if you encounter something urgent: "Sorry, excuse me." "In speeding up the pace to overtake customers, it is absolutely impossible to collide with customers because of excessive movements."
"Next, we will also have a private room service, which will involve the business of booking a private room, and we must carefully check the identity information of the guest and the information of the reserved box for customers who book a private room in advance. When leading customers, greet them softly: "Please come with me." Or, "Please go this way." "At the same time, it should be accompanied by hand gestures to guide the customer in the direction. After entering the private room, take the initiative to pull the chair for the customer and sit down. If you don't have a reservation but still want to sit in the box, first of all, we have to check if there is a vacant private room, if there is, then naturally you can, if not, sorry, no one can cut the queue, either sit in the hall, or wait. ”
"Finally, in terms of hygiene, the most important thing we eat is cleanliness. I bought two more housekeeping robots and put them in the private room next door, all you have to do is come over every morning and turn on these three housekeeping robots to ensure that the store is clean and tidy. The above is all the training content, and there are detailed annotations on the materials, so you can take a look at it and memorize it if you have nothing to do. ”
After saying this, she put away the training materials, took a bottle of drink, and took a sip.
"In addition, I am explaining to you that although our store does not have a background and connections like other families, we should not be afraid of things when we encounter them, and we will be reasonable if we can be reasonable. If you meet the kind of person who is unreasonable and looking for things, don't talk nonsense, just throw it out. If you can't beat those who resist, look for me, and I'll throw it away. ”
Ji Yunshuang's words were domineering, several people looked at each other, and they were all from civilian areas, they were shocked by her words, but they just listened to it, and they didn't take it seriously.
Chapter Seventy-Seven: Business Training