Chapter 19 Hu Yanan Leads Customers

The training is extremely boring, there is too much knowledge of housing transactions, tax issues, deed tax, land transfer money, stamp duty, business tax, etc., I can't remember it at all, all rely on writing it in a notebook.

During the training, Hu Yanan came to find Brother Gang, saying that he asked Brother Gang to help with the business, and a customer came to see the house.

Brother Gang was helping me train at this time, and was talking about taxes: "The deed tax is levied according to the area of the house, 1% for less than 90 square meters, 1.5% for 90-140 square meters, and 3% for more than 140 square meters." The business tax depends on the time of issuance of the house book, and if the house is sold less than 2 years after getting the house book, it will be charged at 5.55% of the appraised price, and if the house book has been sold for more than 2 years, it will be levied at 5.55% of the transaction difference, and the difference is the price sold by the former owner minus the purchase price at that time......"

Brother Gang said, "Didn't your team leader Wang Chengxu take you?" ”

Hu Yanan didn't seem very happy: "He helped other colleagues take customers to see the house, but he didn't answer my call." ”

Brother Gang said: "Then your group will see if there are any old employees, you can shout to help bring it, you see I'm busy." ”

Hu Yanan said a little sadly: "They don't want to help. ”

Brother Gang said, "Then you can make an appointment with a customer another day." ”

"It's already an appointment, and the customer is almost there." Hu Yanan said a little anxiously: "That's why I came to you for help." ”

"Why don't you help bring it with me, I'm not in a hurry, I can learn whenever I want." After all, I'm new and have to build relationships with my colleagues, so I try to woo them as much as I can.

Brother Gang didn't reply to me, but thought for a while and said, "In this way, I see who is in our group, and I will ask them to help you bring it." ”

After Brother Gang finished speaking, he came out and shouted: "Who in group 1 is not busy, help Hu Yanan bring her customers." ”

Everyone lowered their heads and didn't talk, and it seemed that they didn't really want to bring customers for others, after all, no one wanted to work for nothing.

But in just a few seconds, a person suddenly jumped out, raised his hand high and shouted: "Brother Gang, Brother Gang, I...... I got it. ”

I know this person, it is Li Kai who I met before who was stationed at the gate of the Sun Palace community.

Brother Gang nodded: "Okay, you go, help the girls well, don't lose our group of people." ”

"Yes, thank you, Brother Gang." Li Kai waved his hand and laughed and thanked Brother Gang.

Hu Yanan was a little happy, but he still pouted and asked, "Are you okay?" ”

Li Kai tugged at the work card on his chest: "Look, hey, senior agent." ”

Then Li Kai followed behind Hu Yanan and kept asking: "Customers who rent or customers who buy?" First or second viewing? Have you found a good place to stay? Have you thought about the main push room? ”

Brother Gang watched the two of them leave the store, and then came back with confidence to continue training me.

I asked Brother Gang suspiciously, why did he refuse at the beginning and send Li Kai again? Of course, what I asked meant was that I knew that Brother Gang was a helpful person, so why didn't he take the initiative to help, and he refused.

"I know what you're trying to say. Hu Yanan is in 2 groups, we are in 1 group, if the customer brings a deal, the performance is counted as their 2 groups, not our 1 group. Of course, I don't mean that because of the money, I won't send Li Kai to go, but Wang Chengxu, the leader of the 2 group, if he doesn't bring the deal, then he will blame me, and no one can guarantee that the customer's turnover rate is 100%, which is a thankless thing, so more is better than less. Brother Gang explained.

"Then you also sent Li Kai to help Hu Yanan." I wondered.

"You haven't seen it yet, have you?" Brother Gang asked me with a smile.

"What?" I asked with a frown.

"Li Kai likes Hu Yanan." Brother Gang said: "Anyway, I gave him the opportunity, as for whether the two of them succeed or not, it depends on Li Kai's creation." If Wang Chengxu, the leader of the 2 group, blames, it will be a test for him to pursue love. ”

I nodded in realization.

Li Kai is about 1.75 meters tall, thin, has a good personality, is also very handsome, and has strong business ability. And Hu Yanan is not tall, about 1.5 meters, with dark skin, round face, medium figure, and almost uninteresting temper and popularity.

So I feel that Hu Yanan is not worthy of Li Kai.

I didn't think too much about it, though, because it's not my business after all.

I also have to continue to undergo boring training, to accept knowledge that is difficult to understand.

In this line of work, we must not only be clear about the details that need to be clear in the transaction, but also be clear about the land, the information attached to the house, and all the related industries. Because when the customer asks about the house, I don't know if I don't know, then the customer basically has nothing to do with me.

After a day of hard training, I almost understood the basic knowledge, at least I had a certain amount of professional knowledge, knew the property rights of the house, and the matters that should be paid attention to, knew the details and processes that the housing exchange should pay attention to, and knew the process from receiving customers to customer transactions.

Brother Gang is more professional, and he can use the simplest and fastest method to tell all the most useful knowledge, I can write it down first, and then work hard to memorize it myself.

Brother Gang told me to write down the knowledge, and then I need to practice and familiarize myself with it in the process of doing business.

I closed the notebook and felt like I had gained a lot.

Brother Gang told me that if I have mastered the basic knowledge, I can receive customers, and he will arrange for me to receive customers in the next few days. However, Brother Gang said that what he taught me was also some basic skin, and some of the more profound knowledge would be taught to me slowly after I became proficient in business, or I could also exercise in business.

Brother Gang worked so hard to help me so much, I thought about inviting Brother Gang to dinner, but Brother Gang excused himself and said that he would definitely let me invite him to dinner when I opened a big order.

As soon as the training was completed, I hurriedly bought two bottles of water for Brother Gang, and then I remembered that I still owed Brother Gang money, so I hurriedly returned the money to Brother Gang, originally I planned to buy 2 boxes of good cigarettes for Brother Gang, but Brother Gang didn't smoke, so I looked forward to opening a deal as soon as possible, so that Brother Gang had a good drink.

Li Kai and Hu Yanan came back in a hurry, looking at the expressions of the two of them, it seemed that it was not smooth to lead customers. Generally, after the customer closes the deal, they will smile and speak with a smile, but Hu Yanan and Li Kai came back with a straight face.

As soon as Hu Yanan entered the office, he muttered to Li Kai: "It's all your fault, the customers didn't fancy the house." ”

Li Kai shouted: "How can I be blamed for this? It's you who give the customer a random quote. If you quote 1.6 million yuan for a house of 1.8 million yuan, the customer can't buy it, and the owner can't sell it. ”

"I don't care, it's all taught to me by our team leader." Hu Yanan gasped angrily: "Our team leader said that the customer should be quoted a little lower, as long as the customer is invited out to see the house, everything is easy to discuss." ”

"Didn't this customer come to see it? Why didn't it work out? Li Kai asked unconvinced.

"That's not because you're not very good at business." Hu Yanan said: "What our team leader told me is to increase the customer's budget and lower the owner's psychological expectations, so that the transaction will be completed, which is a problem of your business ability." ”

"I'm not good at business?" Li Kai said: "My business ability is not strong, so where did those customers I close come from?" You're lying! ”

"Hmph, I don't care. You just didn't bring it with you. Hu Yanan still pursed his lips: "The customer who finally came out of the appointment didn't make a deal for me." ”

"That's your team leader who hurt you." Li Kai shouted: "We must impress customers with a sincere heart, not rely on deception, you must change this deceptive method." ”

"Why should I listen to you?" Hu Yanan said arrogantly: "Who are you?" ”

"I ...... I ......" Li Kai suddenly lost his temper and said with some frustration.

"As long as you can bring this customer to me, I will listen to you." Hu Yanan looked at Li Kai and said suddenly.

"Okay." Li Kai said, and then there was joy on his face.

Li Kai ran over, and then pulled Brother Gang to the side, and the two of them were discussing something.