There was no pain, no pain at all.

Ji Xiang also thought that he was going to empathize with patients with acute appendicitis and perforated appendix, and he was ready.

However, this time the empathy was beyond Ji Xiang's expectations.

The things Meng Qingfei said today were very scattered, and the strange attitude of the system NPC, Ji Xiang felt a little strange.

Reminiscing carefully, I found that I was only faced with a very small thing - a refund.

"Own" mother is going to Hainan for the winter, and she came to this hospital for an outpatient physical examination before going.

At that time, the doctor asked if he wanted to do a head CT or an MRI, and he simply asked and decided to do an MRI.

However, after opening the list and paying the fee, I found that the MRI had to queue for 8 days, which conflicted with the ticket and itinerary to Hainan.

Therefore, it can only be refunded, and the head CT is convenient and fast to check, and there is no need to queue for a long time.

On this bit of, Ji Xiang laughed at first, and then felt particularly nonsensical.

What is this, is there a bug in the system NPC and the empathetic system?

After carefully searching for "himself" memory, Ji Xiang didn't find any problems, so the strangeness in Ji Xiang's heart went to the next level.

This is a kind of empathy for wool, and the system actually let itself be refunded?!

Really speechless, Ji Xiang thought for at least 5 minutes, trying to find the key.

Things that are not related to each other are rubbed together, what went wrong? Ji Xiang was stunned by the memories and wanted to find the details that he had missed.

But he went through all the recent memories of "himself", and still couldn't find what the problem was.

The outpatient doctor was very kind, and the "own" mother was only a physical examination, and the results were normal.

What about acute appendicitis?

What about toxic shock from infection?

That's it, the highest difficulty?!

Ji Xiang couldn't figure it out in the end, so he could only take the list and go to the queue to find an outpatient doctor.

Said that it was a queue, Ji Xiang was very familiar with the outpatient clinic of the hospital, he pretended to be angry and communicated with the nurse at the door.

The kind of time that is delayed by the hospital, and will complain anytime and anywhere.

But because the basic personal qualities are still there, and because he is familiar with what everyone is afraid of in the medical system, the mentality that has been suppressing his anger has been vividly "performed" by Ji Xiang.

He re-entered the clinic without any delay in queuing.

Small problem, Ji Xiang was proud.

Moreover, the outpatient doctor will sign and seal the refund at most, and operate in the system for a maximum of 2 minutes, which will not affect other patients at all.

Everything went smoothly, and it made Ji Xiang feel a little bad.

Coming to the consultation room, Ji Xiang explained the situation concisely.

But the doctor was a little hesitant, behind her glasses, her eyes flickered, and she didn't seem to dare to make eye contact with Ji Xiang.

What's going on?

Is there a problem?!

A thought appeared in Ji Xiang's mind, but then Ji Xiang smiled, there could be no problem.

It's a refund, so what's the problem.

"Doctor, please help me get the MRI back, just open a normal head CT." Ji Xiang repeated it gently.

"That ......," the doctor said in a vague voice, and then stopped talking.

"What's wrong? It's just a refund, I don't ask for anything else. Ji Xiang looked at the doctor suspiciously.

"The new system in our hospital has recently been up and running...... In short, refunds are a bit of a hassle. The doctor said helplessly.

"Toot toot dot ~ ~~~" Ji Xiang heard a beep alarm in his ears.

A line of words appears on the system panel - this empathy needs to be refunded before exiting.

Ji Xiang was stunned and fell into a deep confusion.

No matter how troublesome it is, it's a refund.,The system NPC said that it was extremely difficult to empathize this time.,The system seems to be deliberately making things difficult for itself to give a warning.。

The stubbornness in Ji Xiang's heart was activated, he didn't believe it, it was just a refund, even if the procedure was a little troublesome.

"It's fine." Ji Xiang smiled, "You tell me the process, I'll run by myself." At most, two more departments, I'll do it myself. ”

The doctor grinned, looking like he wanted to laugh, but in the end the expression appeared that was more ugly than crying.

"Doctor, what are you?" Ji Xiang was puzzled.

"It's okay, it's okay." The doctor was a little embarrassed, and she whispered, "Our outpatient system is a mature system of a hospital in the south, but the engineers of the United are blind." (Note)

"Huh?!"

"They seemed to be afraid that we would do our job too smoothly, and they changed the system in a mess. We usually don't have a good job, we don't talk about stuttering or anything, and some functions are turned off from time to time. ”

"Hehe, it's okay." Ji Xiang smiled again, hellish difficulty? The storm is coming harder.

"Ugh."

"Doctor, how many years has the system been changed?" Ji Xiang was suddenly a little worried.

"It's been 3 years."

“……”

It's been 3 years, and there are any unsolved problems, Ji Xiang can't figure it out.

"You told me about the process, it doesn't matter if you can't refund directly, I'll run a little bit. You still have a lot of patients out there, and I don't want to waste time. Ji Xiang said very sincerely.

The doctor smiled with gratitude and guilt, "In this way, I will type out the list, and then make an application, and you go to the outpatient office." ”

When he said this, the doctor's gaze was a little evasive, and Ji Xiang had a bad premonition in his heart, he felt that he should not be able to do it if he went to the outpatient clinic.

"Okay."

Ji Xiang thought about it, but still felt that it was just a refund, but he had to scratch his head when he had to apply, but he didn't object.

After all, it's "hell" difficulty, and going to the outpatient office is not a big deal.

It's just that Ji Xiang doesn't know where the big pit is.

Even if there is a problem with the computer system...... Having a problem with the system?

Ji Xiang suddenly thought of the future hospital and the system operating room.

That hospital does seem to be very advanced, and the whole process of diagnosis and treatment is quite fast, but what if something goes wrong?

As for what the problem is, Ji Xiang doesn't know.

6 or 7 minutes later, Ji Xiang walked out of the outpatient clinic with the application form.

The outpatient doctor's flickering gaze made him feel a little uneasy.

But what the specific problem is, Ji Xiang doesn't know.

Ask the nurse, the nurse patiently told Ji Xiang the location of the outpatient office, and Ji Xiang found it all the way.

Is it easier than a game? Impossible, the flashing words in front of him already explained everything, and Ji Xiang was a little apprehensive in his heart.

Coming to the outpatient office, Ji Xiang knocked on the door, and the sound of "please come in" came from inside.

Someone, Ji Xiang thought there was no one.

So far, everything has gone smoothly and without the slightest wave.

"Hello, excuse me, I want a refund." Ji Xiang walked into the outpatient office with the application form and said with a pleasant face.

He was greeted by a woman in her 40s, who was supposed to have been transferred from the nursing post.

She glanced at the list and said without changing her face, "Let's put it first." ”

Let's put it there for now, what does this mean?

Ji Xiang sensed a hint of malice.

"Please do me a favor, my mother is going to Hainan, and she will leave recently, and she will take her medical insurance card with her. If you don't get a refund now, I'm afraid you won't be able to get a refund in the future. Ji Xiang explained things clearly.

"Oh, yes, we have some problems with the outpatient system, these two days ......"

As she spoke, she patted a wad of A4 paper on her right.

"Well, you see, it's all refunded here."

“……”

Ji Xiang was stunned for a moment.

Something wrong with the system?! Sure enough, that's the point!!

That solves the problem, a refund content, whether it is for engineers, doctors, nurses, should not be a difficult matter.

"I'm in a hurry, I'm sorry, I'm sorry." Ji Xiang bowed slightly, showing a very modest expression.

"We're in a hurry, we can't help it."

Ji Xiang saw that the clerk was dragging it, and he picked up the list.

The bottom one is the one that was applied more than 12 days ago.

But "me" mother has 4 days to go to Hainan, these 4 days can't solve the problem, and I don't know how long I have to live in the empathetic system.

Ji Xiang doesn't want to feel other people's firewood, rice, oil and salt, as long as he can return the fee safely and smoothly to the emergency room.

"Don't mess around, put it here in order." The woman said with some displeasure.

"I'm in a hurry, can you ......?"

"Who isn't in a hurry."

The woman's attitude also changed with Ji Xiang's attitude.

Ji Xiang's temper has always been very good, but when he thought of the empathy of the difficulty of hell, the warning of the system, and the fact that he couldn't go back and didn't know how long he would stay in this hellish world, Ji Xiang suddenly felt a little anxious.

"It's just a refund, it shouldn't be difficult."

"Normally, it's not difficult." The woman raised her voice, "But the engineer can't get it right, and we can't help it." ”

It seems that she is also very anxious, with a sour temper and a very unkind tone.

"What about the director of the outpatient office? You can't solve it, I'll find your leader. Ji Xiang simply tore off his elegant coat and threatened directly.

"I've gone to the third review and first trial, and now I don't know where it is."

Ji Xiang became serious, and he stared at the clerk in the outpatient office.

"I'm going to the medical office to complain, please ask for your name."

"Huh." The woman sneered, "Go ahead, I'm a clerk in the outpatient office, I don't need to say my name, they know it." ”

“！！！”

Ji Xiang was completely shocked.

Complaints are an extremely effective threat, but I didn't expect that the people in this hospital were not afraid at all.

What the hell is going on?

No wonder it was hell difficulty, Ji Xiang instantly calmed down, and he narrowed his eyes.

"I can't run away, you can complain." The woman said.

She seems to want to complain about her herself?! Ji Xiang was dumbfounded.

"Day by day, just a refund can't be done, something!" The woman scolded, "I didn't mean you, I said those engineers, I don't know how many kickbacks they have taken." ”

Ji Xiang was helpless.

Complaining with the woman here can't solve any problems, so I should hurry up and complain, hit the snake and hit seven inches, and return to the system operating room after solving the problem.

Ji Xiang never thought that the refund would be a big boss of hell difficulty, but now his heart has gradually sunk.

When I came to the office building, the first floor was the medical office, which was the same as the Second Affiliated Hospital.

It seems that no matter which hospital handles disputes and complaints, the place is on the first floor, probably because I am afraid that the mood of the hospital leaders will be affected.

Ji Xiang registered his information at the security office at the gate and came to the dispute office.

"Hello, I want to complain." Ji Xiang felt a little funny after saying this.

I didn't expect that one day I would become a "medical trouble".

Could it be that his attitude is too kind, and the person handling the dispute will not be serious? Ji Xiang recalled several large-scale medical disputes in his memory, but he still couldn't pull his face down to do those things.

"Hello, please be seated." The people in the dispute office are full of smiles, and they look professional.

Ji Xiang concisely explained what he wanted to complain about, and finally Ji Xiang added, "I'm not looking for trouble, I just want to get a refund." It is difficult for me to understand that such a simple matter has been delayed by your hospital again and again. ”

The clerk of the dispute office also looked embarrassed, and he sighed, "Damn! ”

He scolded first.

This trick Ji Xiang understands that the clerk is pulling himself and him in the same trench to achieve the most basic consensus and reduce hostility.

As for whether things can be done...... The haze in Ji Xiang's heart became heavier and heavier.

"Our hospital changed to an intelligent operating system three years ago, which was contracted by a large domestic company, and it turned out that it couldn't be copied well, what kind of stuff." The clerk complained.

Ji Xiang listened quietly.

"Three days and two troubles, their engineers have been squatting for more than a year, I thought I could get the system right, at least don't make those retarded little problems. As a result, there are more and more problems, and recently I can't even get a refund. ”

"I'm going to receive more than 20 similar complaints a day, and one head has become two big."

Ji Xiang didn't fall into the trap, he knew that the clerk was just looking for common ground, and then kept perfunctory.

"Smack~"

Ji Xiang slapped the table and startled the clerk.

"I'm going to refund the fee, you touch your conscience and say, is this difficult?" Ji Xiang roared.

“……”

The clerk was taken aback, he didn't expect Ji Xiang to look weak and weak, but his temper was extremely hot.

"What's wrong?"

Two security guards probed in.

"I'm ...... here"

Ji Xiang interrupted the clerk's words, looked at the camera, and said angrily, "You have surveillance video here, right!" ”

"Uh......" the clerk froze.

How did this man feel so familiar with his own place?

"Refund, the most basic operation, you push the east to the west, the west to push the east, back and forth to play football?!" Ji Xiang looked into the clerk's eyes and said.

"No, we can't help it."

"Really?" Ji Xiang said coldly, "If you really want to cause public opinion, will you deal with it?" ”

The word public opinion came out, and the clerk's face suddenly became ugly.

"It's not 20 years ago, and there's no need for medical trouble." Ji Xiang took out his mobile phone and turned on the camera, "You tell me that the refund can't be refunded, I'll post it on the short video website." ”

“……”

"I really don't believe it, dozens of patients and patients' families have the same experience, and your hospital will be infamous in the future, and I don't know how much pressure your director will have."

"......" The clerk looked at Ji Xiang in a daze.

"The dean doesn't care about refunds, and he doesn't care about complaints, the phone call from the city to monitor public opinion comes, if he doesn't care anymore, let's see!"

The clerk's face was as earthy as the color of the earth.

The person in front of him looked young, but everything was clear, and the department that monitored public opinion in the city called, and the dean had to run down and point to the nose of his boss and scold.

This is to offend which master.

"You degassing, degassing." The clerk sneered.

You can't face each other without talking.

But Jixiang's every word is like a knife stuck in the underbelly, what he is afraid of, what he comes.

"I'm not angry, come on, buddy, you tell me that you can't get a refund." Ji Xiang said lightly, "It seems that the inspection team is in the provincial capital, and I will send your opinions on the upgrading and transformation of the intelligent system by the way." ”

"......" clerk's legs began to tremble.

"I don't believe that it's clear in broad daylight, and there is no place to reason. Dude, do you think I'm asking too much? Ji Xiang asked.

"No...... No...... Not excessive. ”

"Am I being vexatious?" Ji Xiang asked again.

He didn't delay for a second, pressing forward step by step.

"It's not." The clerk said dejectedly.

"Can I get a refund?!"

"Not yet."

!

Ji Xiang had such a good temper that he almost began to scold his mother.

Originally, Ji Xiang thought that he had the upper hand, and he said it to the extreme, and theoretically it should be fine.

All I have to do is get a refund.

However!

The answer is still no.

No wonder it's hell difficulty, Ji Xiang has some claws.

"It's not that we don't want to refund you, it's ......" the clerk cried with a sad face, and he almost literally cried.

"What is, can you solve this matter?"

The clerk shook his head.

"What about your leaders?"

The clerk was reminded by Ji Xiang and immediately woke up to the fact that now is the best time to shake the pot. If you can't solve it yourself, don't anger the young man in front of you, and quickly find the leader.

It took a good five minutes for a little Humpty Dumpty to walk in.

Ji Xiang knew that during this time, the clerk should have "relayed" his words to him, so he delayed the time.

"Don't worry, young man. I am the medical director of the central hospital, and I have any questions. ”

"He's done telling you just now." Ji Xiang held up his mobile phone very calmly, "Now please give me an explanation." ”

Seeing the mobile phone flickering in front of him, the medical director of the central hospital was a little embarrassed.

"Young man, put your phone down, we have something to say."

"I've been talking well, but you can't." Ji Xiang said coldly, further giving a sense of oppression.

He knew very well that if he was perfunctory, 3 or 4 days would be fleeting, and he would not be able to leave on time.

At this moment, Ji Xiang misses Director Bai very much.

In the past, although Ji Xiang was grateful, deep down he always thought that Director Bai had given feedback on everything he did, and Director Bai had benefited a lot.

But at the moment of crisis, Ji Xiang really wanted to walk in with Director Bai.

"We ...... For now, can you put your phone down? ”

"I'm sorry." Ji Xiang and the medical director's eyes looked at each other directly, and they didn't dodge at all, "You help me refund the fee, I will definitely not be unreasonable." Life is so stressful, who has time to waste in the hospital. ”

"Ugh." The Chief Medical Officer knew he was in a difficult position.

"I'll ask you a few questions, and I'll just need the answers." Ji Xiang said strongly, "First, whether the doctor has to queue for 8 days without Kochi MRI, or I don't want to do it temporarily, is it the hospital's duty to refund the expenses that have not been incurred?" ”

"Yes." Humpty Dumpty had already started wiping his sweat.

His forehead was shiny and shiny, and Ji Xiang's words hit the nail on the head.

"Then if you don't give a refund, is it a breach of responsibility?"

“……”

The chief of medical affairs didn't even dare to let out a fart, lowered his head, and only cared about wiping his sweat.

"Say, yes or no!" Ji Xiang roared.

The little Humpty Dumpty shuddered with fright, and he didn't have the demeanor of Director Bai who was not afraid of danger.

But he didn't lose his mind, knowing that Ji Xiang was holding a mobile phone in his hand, and he would lose his words.

"Then it can't be helped." Ji Xiang sneered, "Since you don't say a word, then I'm going to go to the inspection team to report it with your real name." ”

"Report what?"

"Your intelligent system can't even complete the refund, I heard that it cost more than 12 million? Where did the money go? I belong to the victim, and the real-name report has nothing to do with you, just wait. ”

After Ji Xiang finished speaking, he was about to leave with his mobile phone.

"Young man, don't go, don't go, you have something to say."

"Not leaving? Can you give me a refund? ”

Waiting for Ji Xiang is still silent.

Ji Xiang shrugged his shoulders, he knew that there must be something wrong with the hospital's system, the key was that this hospital was not shrewd and strong at all from the medical director to the small clerk, and it was very procrastinating.

You can only put pressure and pressure again.

Seeing Ji Xiang turn around and leave, the medical director was sweating like pulp, and the clothes behind him were already completely wet.

He hurriedly grabbed Ji Xiang.

"Young man, there is something to discuss."

"Have you given me a chance to discuss?" Ji Xiang asked.

The Chief Medical Officer sighed, "I'll report to the dean, what do you think?" ”

"How long?"

"15 minutes!"

"Okay, I'll wait for you for a quarter of an hour, the ugly words will be put here first, if there is no satisfactory result for me, I will not only go myself, but also contact the person who has recently failed to refund the fee!"

Holy!

The medical director hurriedly pushed Ji Xiang in, saying kind words as he pushed.

And Ji Xiang stopped recording the video and clicked on the timer.

"Fifteen minutes, I don't even have a second more."

“！！！” Humpty Dumpty "rolls" away like a ball.

Time passed little by little, and Ji Xiang felt that this time it should be no problem. A refund is not a big deal, and the dean will solve it with one sentence.

If he doesn't want to cause trouble, he won't cause trouble himself.

13′23", Humpty Dumpty trotted all the way back, like a dog dog, his tongue almost sticking out.

"I'm ...... lad I...... I ......"

Ji Xiang didn't comfort him, and his expression became more and more cold.

"The dean said that he should hurry up and solve the problem for you, so he has called the relevant departments, and this will be a meeting."

Meeting?

Meeting!

I even want to have a special meeting!!

Ji Xiang looked at the medical director in a daze, trying to recall his response.

It seems that there is nothing wrong with it, but the other party is extremely "perfunctory".

No wonder it's hellish difficulty, no wonder system NPCs have to remind themselves.

……

Note: emmmmm, it's our hospital, all personal experience, ridiculous, hellish difficulty.

When I heard about it, I was surprised, it couldn't be.

But it's just the truth.

As for wanting to link, I don't code anymore, I really feel annoyed about outsourcing just to make money. So after we switched to the new system that wanted to do it, every time I wanted to do something, I would follow the jokes.