Chapter 282 I can't give a bad review, and I can't complain
The two rice group riders next to him smoked cigarettes and chatted.
"Business is getting worse and worse, except for the occasional milk tea list, there are no other orders. How are you?"
"Don't mention it, I ran more than 200 yuan yesterday, and the living expenses are not enough. There are more and more riders, and there are fewer and fewer lists. “
"Alas......"
"Alas......"
At this time, in order to please Yang Chen, the Mituan Data Department pushed dozens of orders to Yang Chen's account for selection.
Yang Chen: "This order is too far away, refuse." This one...... I also want to bring a bag of aunt towels, thinking too much, go you! This dozen things, just a few dollars for the delivery fee, whoever likes to pick it up, anyway, I don't take it. ”
Within a while, Yang Chen rejected more than 30 orders.
Yan Shuyi: "Brother Chen, is the business of rice group riders so good?" You can still pick orders like this. ”
Zhang Yingying: "Brother Chen, won't you be punished for picking orders like this?" ”
Yang Chen: "The location is too far, there are too many things, and I will not accept orders with requirements." They didn't dare punish me. ”
The rider next to him quickly extinguished the cigarette butt and came over.
"Brother, do you have a lot of orders?"
Yang Chen nodded and said, "It's not a lot, I just pushed more than fifty orders, but I have rejected more than thirty." ”
"Huh? So much? Then why did you refuse? ”
Yang Chen: "Look at the remarks of this order, please bring me a pack of Huazi." I have to find a place to buy Huazi for him to deliver a takeaway, and the delivery fee of a few yuan makes me an uncle. Take a look at this order again, bring me a box of sets, and it will be delivered within ten minutes, otherwise it will be a bad review. This kind of sand sculpture list, whoever likes to send it, I won't send it anyway. ”
"But, brother, these are not too many requests."
"That's right! Isn't that something that can be easily done? ”
Yang Chen: "Just kidding, the delivery fee I got was only the cost of delivering this order, not including the cost of buying things for them." ”
Seeing Yang Chenhao refuse more than 40 orders in one go, the two delivery men cried greedily.
In the end, Yang Chen picked an order to deliver milk tea, and it was the order in front of him that was pleasant and pleasant, and sent it to the rest bench five meters away.
Yang Chen took a look, and there were two girls sitting on the bench over there.
Yang Chen: "Just this order, it's relatively close, and there are no other requirements." ”
Yan Shuyi: "The bench five meters away, isn't that the two beauties?" ”
Zhang Yingying: "This is good, this is good, it can be delivered in a few steps." ”
The two delivery men next to him immediately laughed.
"Brother, don't take this order. There are too many people, and the takeaway has to be picked up in line. ”
"Look at how many people there are, if you have to wait in line for an hour to get it, then you will definitely be deducted."
Yang Chen accepted the order with a smile, and then waved his hand to let Zhang Rong come over.
Zhang Rong hurriedly ran over and said, "Mr. Yang, what do you command?" ”
Yang Chen: "I want to take two cups of milk tea, you go and help me get them." ”
Zhang Rong: "Okay. ”
After speaking, Zhang Rong waved his hand and motioned for the fat man who sold scalper tickets to come over.
The fat man hurriedly ran over and said with a smile: "The boss is good, the manager is good." What are the commands? ”
Zhang Rong: "Give me a ticket, I'm going to get milk tea." ”
The fat man was stunned for a moment, thinking that he couldn't catch him to death if he didn't pick up the wool, and how many scalpers there were, why didn't he ask them?
But dissatisfied in his heart, the fat man obediently took out a ticket and handed it to Zhang Rong.
Zhang Rong: "Mr. Yang, wait a minute, I'll go and get it for you now." ”
Yang Chen nodded and handed him the phone.
Zhang Rong ran over with his mobile phone, and took two cups of milk tea with the clerk and handed them to Yang Chen.
Yan Shuyi and Zhang Yingying hurriedly took a cup by themselves, and Yang Chen led them to the bench five meters away.
Yang Chen smiled and said, "Hello, your milk tea has arrived." ”
Yan Shuyi and Zhang Yingying hurriedly handed the milk tea to the two girls.
The two girls are confused, are the current delivery workers so arrogant, and they still take their sisters with them when they deliver takeaways?
Yan Shuyi: "Brother Chen, take the next order quickly, this is so fun." ”
Zhang Yingying: "Is this what it feels like to deliver food?" Not bad. ”
The two takeaway guys who couldn't get the order completely collapsed.
It's the same food delivery, why is there such a big difference?
Yang Chen nodded with a smile, and took another order to deliver milk tea, which was still sent to the trash can three meters away.
Yang Chen looked at the direction of the trash can, and there was indeed a girl eating meat skewers.
Yang Chen took the order and waved his hand to signal Zhang Rong to come over.
Zhang Rong hurriedly ran over and said, "Mr. Yang, is there another order?" You're doing a great business. ”
Yang Chen: "It's okay. Go get this for me. ”
Zhang Rong: "Okay. ”
Zhang Rong took the phone, and then shouted at the scalper: "Fatty, come here!" ”
The fat man ran over with a sad face and said, "Manager Zhang, don't catch me alone and go to death." There are a few scalpers, you can ask them for a few too. ”
Zhang Rong: "Okay, I'll ask them for the next one." Hurry up and give me one, don't delay Mr. Yang to deliver the takeaway. ”
The fat man reluctantly took out a ticket and handed it to Zhang Rong.
Zhang Rong hurriedly ran to get the milk tea and handed it to Yang Chen, and then Yang Chen took the milk tea and sent it to the girl next to the trash can.
"Hello, your milk tea has arrived, remember to give me a good review." Yang Chen said.
Girl: "Huh? So fast! Doesn't it mean that delivery people have to queue up too? ”
Yang Chen: "Yes, I have scalper tickets. ”
Girl: "Huh? A scalper ticket costs 200 yuan, and you only pay a few dollars for a takeaway, don't you lose money by giving it away like this? ”
Yang Chen: "Haha...... It's okay, as long as you can get things to customers as quickly as possible. ”
The girl nodded and quickly gave Yang Chen a good review.
"The little brother is so handsome, and he is very responsible, in order to let me drink milk tea as soon as possible, he even spent money to buy scalper tickets to get milk tea for me. Such a takeaway brother is really in love. ”
As soon as the buyers in line saw that they could still operate like this, they all hurriedly came over and surrounded Yang Chen.
"Little brother, let's get some milk tea for us too."
"I'll place an order now, can you take my order?"
"Little brother, pick me up, pick me up! I've already placed an order! ”
"And mine, I also placed an order, please take my order."
……
The takeaway guys next to him are stupid, why can you still play like this special takeaway?
The takeaway brother is accumulating more and more, and they all have no orders, and they all look at Yang Chen with envy and jealousy, begging him to take orders surrounded by girls.
Yang Chen said loudly: "Everyone be quiet! Thank you for taking care of me, but I have a limited number of orders per day. I'm going to take one last order today, so it's up to you to get lucky. ”
The girls are in a hurry.
"Huh? Little brother, it's still early, are you going to get off work? ”
"Take a few more orders, please."
"I'll invite you to dinner and watch a movie in the evening, and you take my order. All right? ”
……
Yang Chen: "No, I'll go to online car-hailing later." That's all there is to the time allotted for food delivery today, and the last order is over. ”
As he spoke, Yang Chen ordered an order at random.
"Stealing cat, whose ID is it?" Yang Chen asked.
A girl in a loose T-shirt and black-rimmed glasses immediately excitedly said, "Mine! It's mine! My Order! Hee-hee......"
This ID should be very in line with her character, after all, the plane in the sky is the fastest, and the glasses on the ground are the most sassy.
Yang Chen glanced at Zhang Rong, he immediately understood, took the fat man a ticket with his mobile phone, and ran over to get milk tea.
Yang Chen handed the milk tea to the glasses girl and said, "Your milk tea, give me a good review." ”
The glasses girl nodded and said, "Then can I invite you to dinner and watch a movie?" We watched the midnight show, and then we went to have a barbecue and a cold beer. ”
The girl really matched her ID, and she deliberately accentuated the word ice.
If you can drink ice, it means that your body is convenient.
Yang Chen replied with a smile: "Thank you, I have to go to online car-hailing, and I don't have time to eat and watch movies." ”
After speaking, Yang Chen was about to leave.
The girls hurriedly grabbed him and didn't let him go.
"Little brother, help, take my order."
"That's right! I see that the orders have been pushed to you, so you can take it. Please. ”
"Little brother, I've been waiting for more than half an hour, and there are dozens of people in front of me, so I can't wait."
……
Yang Chen asked, "Do you have to drink?" ”
"That's right! You have to have a drink every day, or you will feel uncomfortable. ”
"Actually, it's not that you have to drink it, it's just that if you don't hold a cup of milk tea in your hand, you always feel that something is missing."
"That's right! I feel the same way, I just want to hold a cup of milk tea in my hand. ”
……
Yang Chen nodded and subconsciously glanced at Yan Shuyi.
At this time, there was a takeaway brother next to him who quarreled with the clerk with a pleasant face.
I heard what they meant that the takeaway brother was pushed by the system with a pleasant list, but he had waited for more than half an hour and still hadn't picked up the milk tea, and the customer had already sent him a message to give a bad review and complaint.
The clerk with a pleasant face was very arrogant, and he spoke more impulsively, and the more noisy the two sides became.
As the majority shareholder of the rice ball, Yang Chen of course has to take care of the riders of the rice ball.
Yang Chen walked over and said, "Brother, you can transfer the order to me." ”
Takeaway brother: "But the customer has made it clear that he will give bad reviews and complaints, and I will transfer the order to you, won't that hurt you?" ”
Yang Chen: "It's not your fault that you can't get something, you're afraid of wool." Pass the order to me, and I'll take care of it. Don't worry, it's impossible for him to make a complaint and a bad review successfully. ”
Takeaway brother: "Brother, really? If he complains and has a bad review, don't blame me. ”
Yang Chen: "Haha...... Don't worry. You don't have to worry about any of this, just transfer the order to me. ”
The takeaway brother nodded, marked the list as an abnormal order, and then transferred it to Yang Chen.
Now Yang Chen can communicate with customers.
Yang Chen called the customer and said, "Hey, hello, I'm a rice dumpling takeaway." Do you still want the burnt fairy grass you ordered? ”
Female customer: "Nonsense! I just threw it away, and you have to send it to me, too! I'm telling you, you're up for bad reviews and complaints! ”
Yang Chen: "Is that so?" Then I'll throw away your milk tea, and you can go for bad reviews and complaints. ”
After speaking, Yang Chen hung up the phone and asked Zhang Rong to take the milk tea, and then threw the milk tea into the trash in front of more than 100 people.
Then, Yang Chen clicked the order to complete.
This operation stunned more than 100 people at the scene, I wiped it, this delivery man is so arrogant?
The takeaway brother who transferred the order to Yang Chen hurriedly ran over and asked, "Brother, if you do this, you will definitely be complained, and the outlets will definitely punish you." ”
Yang Chen: "Haha...... Rest assured, his complaint was unsuccessful. ”
At this time, Chayan Yuese received a refund request from the customer.
The clerk was immediately furious and said, "You threw away the milk tea, and now the customer has applied for a refund!" You will compensate for this loss! ”
Zhang Rong immediately stepped forward and said: "You deliberately engaged in such a boring and deceptive marketing method, and it is okay if our management office did not punish you, do you dare to blame the takeaway brother?" Come, let me see how many of these people in line are real buyers and how many are childcare. ”
The clerk was immediately intimidated.
At this time, the female customer gave Yang Chen a bad review.
"Garbage delivery man, if you don't give me something, click to finish, you big dog guts! What are you doing with a stinky food delivery? People at the bottom have to be as humble as dogs, what qualifications do you have to talk to customers? “
But when she clicked send, the review disappeared instantly.
She re-evaluated, and the system reminded her that she had already evaluated and could not be re-evaluated.
This made the female customer angry, and immediately called the customer service to complain about Yang Chen.
Customer service: "Hello, Mituan customer service, how can I help you?" ”
Female customer: "I want to complain about your delivery man, that delivery man named Yang Chen doesn't give me things......"
Customer service: "Hello? Feed? Hello? Can you hear ME? Hello? Feed? Feed? ”
Then the phone hung up.
The female customer was extremely shocked, what is the situation with this horse!
She quickly called the customer service number again, only to find that the phone reminded her to wait, and there was no response for a few minutes.
The female customer was completely stupid and said to herself: "This delivery man shouldn't be the son of their boss, right?" Such a blatant protection of him! ”
At this time, the store manager of Chayan Yuese also called the customer service, nominally asking Mituan to discuss with Yang Chen how to solve the compensation problem of this order, but in fact, he complained that Yang Chen threw away the customer's milk tea, causing the customer to apply for a refund, causing Chayan Yuese to make milk tea and have to refund the money.
After the customer service understood what it meant, he hung up the phone directly.
The store manager was stunned, looked at his phone, and then dialed it again.
The phone reminded her that there are more people waiting at the moment, and she can hang up or continue to wait.
So, the store manager chose to continue waiting.
The wait was five minutes, and there was no response.
At this time, the store manager realized why Yang Chen was not afraid to take this order, it turned out that he was a related household of Mituan, and he couldn't complain, and the bad reviews couldn't be successful.
The store manager looked at Yang Chen with a bitter face, humbly not daring to speak.
Yang Chen said with a smile: "Look, I just said that this kind of complaint will not be successful." I've got to go to ride-hailing, goodbye, everybody. ”
After speaking, Yang Chen left with his head held high.
Zhang Rong smiled and opened the way on the side.
Yan Shu and Zhang Yingying followed.
Those customers who bought milk tea and sold extra little brothers, all silently watched the back of Yang Chen leaving.
This man is really handsome......
Yang Chen came to his car, and Yan Shu was reluctant to let him leave.
Yan Shuyi: "Can you take a small attendant with you when you run an online car-hailing service?" ”
Yang Chen: "That's definitely not going to work!" Oh, by the way, I remember you said you were going to go to graduate school, right? ”
Yan Shuyi: "That's right! It's not hard to find a job, and I can't go to graduate school. After the graduate school entrance examination, I will take the exam, which is probably my only way out. ”
Yang Chen: "Then do you want to be the boss?" ”
Yan Shuyi: "Huh? Be the boss? Of course you want to! But I don't have the skills to be a boss! ”
Yang Chen: "We can ask professional managers to manage, and your job is to be responsible for sorting out the daily work summary and giving it to me." You can choose a monthly salary of 20,000 yuan or you can choose to own 10% of the shares. ”
Yan Shuyi: "Do it! I want to take 10% of the shares. So what industry do we do? ”
Yang Chen pointed to a cup of burnt fairy grass on the trash can next to him, and said, "Let's make milk tea, I have thought of the brand name, just call it "Shuyi Burnt Fairy Grass". Do you want to do it? ”
Yan Shuyi immediately blushed and said, ",...... You've thought it all through, I'm sure I'll do it. ”
Yang Chen: "Okay! That's it. I'll go first, you guys can play. ”
After speaking, Yang Chen opened the door and got into the car.
Yan Shuyi: "Brother Chen, goodbye, drive slowly." ”
Yang Chen nodded and drove away.
Zhang Yingying said with envy: "Shuyi, I'm going to be jealous of you!" The way Mr. Ba pursues girls is really simple and romantic. The book also burns fairy grass, tsk...... I'm envious of my real-name system. ”
Yan Shuyi's face turned red and said, "Oh, don't talk nonsense." People just see that the milk tea business is good and want to expand the business sector. It just so happened that my name was more pleasant, so he wanted to work with me. ”
She said so on her lips, but she didn't think so in her heart, what she thought in her heart was that Yang Chen, the boss, might really take a fancy to her, Cinderella.
……
Yang Chen took off his takeaway clothes, got off the rice group rider account, logged in to the beep driver account and started working.
Seeing that there are only three special passengers left to complete the special mission, but there are no special passengers.
After not meeting any special passengers for two days in a row, Yang Chen was a little discouraged.
Near noon, Yang Chen had lunch at Yida Plaza.
Then he put on a rider's costume and prepared to take orders and deliver food.
"If you order takeout, you can honestly order takeout, why do you have so many extra requirements? The takeaway brother is counting on a few more orders during the peak period, and if you make so many extra requirements, the other brother has to go out of his way to buy something for you. The key is what set to buy at noon? Do you have to take advantage of your lunch break? Yang Chen complained speechlessly while screening the orders.
At this time, a middle-aged man with sunglasses walked over.
He took off his sunglasses, looked at Yang Chen carefully, and then said with a smile: "Handsome guy, hello." You're a rice ball rider, right? ”
Yang Chen showed him his clothes and said, "Isn't this an obvious thing? ”
The man in sunglasses immediately said, "Haha...... Hello handsome guy, my name is Wang Heping, and I am the assistant director of the "Challenge the Limit" program group. The theme of this issue is to experience the life of a delivery person. I see that you have a very good image, can you be our amateur guest? We can give you 50,000 dollars for an appearance fee. ”
Yang Chen: "Big brother, it's okay for you to deceive those little girls twenty years ago with this kind of routine, what age is this, you still use such an old-fashioned method to deceive people, it's a bit out of keeping up with the times." ”
Wang Heping laughed and said, "Brother, you misunderstood, I am really the assistant director of "Challenge the Limit". Our show started filming on time at one o'clock in the afternoon, because Brother Honglei's schedule was relatively tight, and we had to finish filming in the afternoon. If you don't believe me, I'll take you to them now. ”
It doesn't seem like he's lying, but Yang Chen doesn't really want to be on a variety show.
So, he still shook his head and replied, "I'm sorry! I'm not interested. ”
Wang Heping: "Brother, I see that your image is really good, and it is very suitable for the show." Otherwise, I'll talk to the director and see if I can get you paid a little more. Do you think it's okay? Our flying guest in this issue is Yang Dami, and I will tell the director again, give you more scenes of communication with her. What do you think? ”
Yang Chen still shook his head and refused: "I'm not interested!" I took the order and went to deliver the takeaway. Sorry hah. ”
After speaking, Yang Chen went to pick up the meal.
Soon, Yang Chen delivered the takeaway to the outside of an RV.
Yang Chen shouted: "Miss Yang's takeaway!" ”
At this time, the RV door opened, and Yang Dami's assistant came down to pick up the takeaway.
At this time, that Wang Heping happened to come back and saw Yang Chen.
He hurriedly ran over and said with a smile: "Haha...... Brother, don't you think it's a coincidence that you actually delivered food here. Miss Yang, can you come down and do us a favor? ”
Yang Dami in the RV opened the door and came down, and asked, "Assistant director, what's the matter?" ”
Wang Heping: "Handsome guy, you see I didn't lie to you, right?" We are really the "Challenge the Limit" program team, and the flying guest in this issue is really Miss Yang. ”
At this time, other directors Cheng Min and other guests came over.
Cheng Min: "Xiao Wang, what's going on?" ”
Wang Heping: "Director, didn't you tell me to find a takeaway brother to participate in our show." I looked for him, you see if his image is particularly good, and he is very suitable for the show. ”
Cheng Min nodded with a smile and said, "It's really handsome!" ”
Wang Heping: "But he didn't want to be on the show, and I didn't make sense for a long time." Ladies and gentlemen, please do me a favor and persuade my brother to participate in our show. ”
Brother Honglei and others have a very tight schedule, and they must finish filming before dark.
They didn't want to waste time, so they all hurriedly stepped forward to shake hands with Yang Chen and say hello and invite him to join the show.
Brother Honglei: "Brother, do me a favor." Come, smoke. ”
Yang Chen: "Thank you, no." I haven't been to this kind of show, so it's not good to delay your time. ”
Cheng Min: "You don't have to think too much, how you usually deliver takeaways, you can deliver them in the show." We need your truest side, not any acting elements. Do you understand what it means? ”
Huang Lei: "Young man, you can help us." You have a really good image and are very suitable for our show. We are all in a hurry, and we don't have time to find other suitable takeaway guys. ”
Octopus Luo: "Brother, come on!" Welcome to join us! ”
Yang Dami: "Little brother, you can help us." You are welcome to join us on the show. ”
With so many big stars invited together, Yang Chen had to reluctantly agree.
"Okay! The assistant director promised me that the 50,000 yuan would be paid first. I'm not familiar with you, I don't believe you! Yang Chen said very directly.
The crowd was amused.
Cheng Min nodded helplessly and asked the assistant director to transfer 50,000 yuan to Yang Chen.
After all the guests finished lunch, they quickly put on their makeup and started the show.
Because of the tight time, the director team arranged two tasks for the guests.
First of all, all the guests, including Yang Chen, randomly selected a community selected by the director team to deliver takeaways.
The directors selected all high-end communities, because of the word high-end, couriers, takeaway brothers, etc. are not allowed to enter.
Therefore, the director team deliberately let the guests be blocked at the door to make a fool of themselves, so that there is something to watch.
Then the second task is to deliver food to a high-end office building with all the guests to see who can find a way to deliver the takeaway to the customer.
The first task begins.
Yang Chen drew a Tomson product.
Each guest set off with a cinematographer and an assistant director.
The assistant director of Yang Chen's group is that Wang Heping.
Soon, Yang Chen came to Tomson Yipin.
Without exception, the doorman blocked his way.
Yang Chen called the buyer.
Wang Heping motioned for Yang Chen to turn on his mobile phone, so that the audience could hear how he communicated with the customer.
Yang Chen nodded and pressed the hands-free.
The phone rang, and it was a middle-aged man who answered the phone.
Yang Chen: "Hello, the takeaway has arrived." The doorman won't let me in, so please come out and get it. ”
Man: "What are you kidding?" On such a hot day, you let me pick it up myself? ”
Yang Chen: "But the doorman won't let you in, and you won't come down to get it, so how can I give it to you?" ”
Man: "That's your business!" All I know is that if I place an order, you'll have to get it delivered to me. If I go down and pick it up myself, then I might as well go out and eat it, why do I have to order takeout? Isn't the reason I order takeout just because I don't want to go out? ”
Yang Chen: "The doorman won't let you in, and you won't come to pick it up, why do you still order takeout?" Hurry down and pick up your food, or I'll go back. ”
Man: "Hey! Do you step on a stinky delivery person like this? Believe it or not, I'll give you a bad review and then complain about you? ”
Yang Chen: "Feel free to give bad reviews and complaints, if you can succeed, I will contract your takeaway in the future!" ”
Man: "Grass! Do you know who Lao Tzu is? Lao Tzu can afford to buy a house in Tomson, do you think you can afford to be a stinky food delivery? ”
Yang Chen: "I don't care who you are!" I'll give you five seconds to think about it, and you'll give me an answer if you don't come. 1,2,3,4,5! ”
Man: "Oh, I'm grass, you're stepping on a horse so horizontally, aren't you?" ”
Yang Chen: "Five seconds are up, give me a reply, do you pick up this meal yourself, or I will throw it away!" ”
Man: "If you have a kind, throw away the takeaway, you see if I don't complain about you, it's over!" ”
Yang Chen nodded, hung up the phone, and directly threw the takeaway in his hand into the trash can next to him.
Then he directly clicked to complete the order.
This scene can stunned the doorman, photographer, assistant director and others.
Are the current takeaway guys so horizontal?
The assistant director stepped forward and said to Yang Chen: "Handsome guy, is this how you usually deliver takeaways?" ”
Yang Chen: "That's right! The customer himself asked me to throw it away, why didn't I throw it away? ”
Assistant Director: "You're not afraid of being complained about and bad reviews?" ”
Yang Chen: "Don't worry, our rice ball is very humane." If it is the customer's own reason, no matter how much he complains and bad reviews, he will not succeed. ”
Assistant Director: "Really? How can I not believe it? ”
In fact, the man just now is a member of the program team, and the main test of this level is how the guests should deal with rude customers.
All the accounts that order food are here with the assistant director who followed the shooting.
Wang Heping didn't believe what Yang Chen said, and immediately gave a bad review in front of him.
"The takeaway guy had a bad attitude and threw the takeaway away."
Wang Heping simply typed a few words and clicked on the evaluation.
However, his assessment disappeared in an instant.
Then he refreshed it a few times, but still couldn't see the evaluation.
When he re-evaluated, the system prompted that he had already evaluated and could not rate the order again.
"This ...... What a failure! Wang Heping exclaimed.
Yang Chen replied with a smile: "Of course it didn't work." ”
Wang Heping didn't believe in evil, and hurriedly called the customer service again.
As soon as the customer service heard that he was going to complain about Yang Chen, he immediately fed him a few times and pretended to be "disconnected".
When Wang Heping fights again, it will be a long wait.
"Can you ride a horse? I really can't complain! Wang Heping exclaimed.
Yang Chen rode on the battery car equipped with the program and said, "Let's go, go back!" ”
After speaking, Yang Chen started the battery car and left.
Wang Heping, the photographer, and the doorman of Tomson Yipin, were all messy in the wind......
(End of chapter)