Chapter 32 Sky-high Claims (for the alliance leader who can't wake up)
Zeng Hongwen raised his wrist and looked at the time, and said a little depressed: "What's the situation?" It's been fifteen minutes, do you want to give them a call? ”
Zhou Wenbin shook his head, every negotiation with the patient is a psychological warfare, this is by no means the first time, the other party is to consume their patience and make them passive in waiting.
Zhou Wenbin wanted to laugh a little, this kind of trick is too pediatric, sooner or later they have to negotiate face-to-face, and sooner or later they have to put forward their conditions, why bother going around in such a big circle, how good it is to say it directly.
At half past ten, Shi Zhiwei and his family finally arrived, and when they came to the conference room, they didn't even say a word of apology, Tong Meili first noticed that Cai Rongjuan was not there, and said sharply: "What about Cai Rongjuan?" Why didn't she come? ”
Zhou Wenbin said: "According to the process of handling things in our hospital, Director Cai needs to be avoided today, this is Director Zeng, the person in charge of the beauty center, and she can represent Director Cai with full authority." "Actually, Cai Rongjuan was invited to today's meeting, but Cai Rongjuan insisted on refusing to attend, and Zhou Wenbin had no choice but to tie her up.
Zeng Hongwen smiled at the two of them: "Let's sit down first." ”
The two of them glanced at each other and sat down in the place they had been arranged.
Zhou Wenbin introduced the members of the expert group to them.
Tong Meili said: "Who asked you to find someone to help me identify?" Your Changxing Hospital is really amazing, so you're ready to sing a double reed, and you've got a trap for us to drill, right? ”
Zhou Wenbin explained: "These are the authoritative ...... of our beauty industry in Dongzhou City"
Shi Zhiwei said: "You don't come, what bullshit authority, don't fool us." ”
Several experts were so angry that their faces were flushed, the quality of these two people was too poor, not for the sake of money, who would be willing to wade into this troubled water?
"I don't believe in the appraisal team invited by your Changxing Hospital, you let them leave, otherwise we won't talk about it today." Tong Meili got up and gestured to leave.
Zhou Wenbin had no choice but to invite the expert group out first, and the money for inviting experts today was spent in vain, and he had to compensate them.
After the expert left, Zeng Hongwen said: "I am the person in charge of the beauty center, I don't know what the two of you want?" ”
Zhou Wenbin asked Cheng Xiaohong to send two bottles of mineral water, which was chilled, the two of them were so angry, so they helped them go to the fire first.
Shi Zhiwei unscrewed it and poured two puffs, and took out a box of cigarettes from his pocket.
Cheng Xiaohong reminded: "Mr. Shi, I'm sorry, no smoking is allowed here. “
Shi Zhiwei didn't pay attention to her at all, still took out a cigarette and lit it, Zhou Wenbin glanced at Cheng Xiaohong, today's focus is to talk about the conditions, find out the hole cards of these two people, and turn a blind eye to other things.
Tong Meili took out the bracelet from her handbag and handed it over.
Zeng Hongwen took it and found the amount part, the number was 888,000, and the invoice date was three years ago, Zeng Hongwen realized that the other party was going to take advantage of this matter to knock on a hard time, she pushed the copy back, and smiled: "What do you mean by this?" ”
Tong Meili said: "What do you mean?" Less pretending to me! My jade bracelet was dropped by your Director Cai, this is a gift from my husband three years ago, the value was so much at that time, you should know the jade market in recent years, right? The repurchase price that people gave me was 8 million. ”
Zhou Wenbin said in his heart that these two people really dare to ask for eight million, why don't you grab it? He looked at Zeng Hongwen, Zeng Hongwen probably didn't make so much money from contracting beauty centers, she definitely wouldn't agree.
Zeng Hongwen thought that the other party was blackmailing: "I don't care about the bracelet, you can call the police and let the police deal with it, if the police can't handle it, you can go to the court." ”
Tong Meili slapped it the table, stood up, and said menacingly: "Cai Rongjuan is not from your beauty center?" Didn't you just say that you could be plenipotentiary? ”
Zhou Wenbin helped to say: "Don't get excited, everyone, our purpose today is to solve the medical problem, and we'll talk about the bracelet later." ”
Tong Meili said: "Okay, then let's talk about surgery, I now have two eyes one big and one small, itchy and painful, crying when I see the wind, I can't even close my eyes when I sleep at night, all caused by Cai Rongjuan's surgical mistakes, she disfigured me and ruined the rest of my life, how do you say I should be responsible?" ”
Zeng Hongwen said: "But the previous appraisal showed that there was no problem with your surgery, and your postoperative recovery was within the normal range." ”
Tong Meili said: "Of course you ask someone to identify and talk to you, I know better than anyone else about my problems." ”
"If you don't believe in our results, you can go to any authority for evaluation, and if it shows that there is indeed something wrong with our surgery, we will definitely take all the responsibility."
Shi Zhiwei grabbed the mineral water bottle on the table and smashed it to the ground, startling the people around him.
Shi Zhiwei pointed at Zeng Hongwen and said, "That's not admitting?" ”
Zeng Hongwen was a little scared in his heart, and pretended to be calm and said: "Whether it is a surgical accident or not, I don't count what I said, and it doesn't count if you say it, it is subject to the appraisal results of the institution." ”
Shi Zhiwei said to Tong Meimei: "I told you not to come a long time ago, what results can you achieve from talking to them?" They are all masters who don't shed tears when they don't see the coffin. ”
Zhou Wenbin said: "It's not right for you to say that, our Changxing Hospital is full of sincerity, according to our appraisal results, Ms. Tong Meili's operation does not constitute a surgical accident, if you do not recognize our appraisal results, you can choose any authoritative institution in China, we can bear the appraisal costs, so are you satisfied?" ”
Shi Zhiwei said categorically: "Not satisfied! ”
Zhou Wenbin said: "Then how do you say to solve it?" Tell me about your conditions. ”
Shi Zhiwei handed over a list of claims that had been prepared, Zeng Hongwen took it, and saw that it was written.
admitted the surgical accident and publicly apologized to Tong Meili. Reimbursement of all surgical expenses and treatment costs of 38,000 yuan, all expenses of follow-up plastic surgery, compensation of 500,000 yuan for mental damage, and compensation of 1 million yuan for bracelet losses.
Although it was not outrageous enough to make her take out eight million compensation bracelets, this price was already a lion's mouth.
Zhou Wenbin took it and looked at it, he was not surprised by this amount, there were more people, before that Wang Dalei asked for 3 million compensation, and in the end it was not 30,000 yuan to settle it.
The compensation list is very clear, these two should have been calculated by a special person, what surprised Zhou Wenbin was the cost of surgical treatment, he could not have imagined that a simple double eyelid surgery would cost 38,000 yuan.
Is the cost of a beauty salon so high? No wonder Cai Rongjuan even drove a Mercedes-Benz.
Zeng Hongwen said: "Don't you think the requirements are too outrageous? I can't agree to such a condition. ”
Zhou Wenbin secretly complained, negotiation is not like this, Zeng Hongwen has no experience in dealing with disputes, the correct way should be to cool down this matter first, and stabilize the two first.
Zhou Wenbin suggested: "Otherwise, put this document here first, we need to discuss it." ”
"There is no need to discuss, there is no room for negotiation on such conditions." Zeng Hongwen thought to himself, it is not so easy for my mother to blackmail me with her hard-earned money.
Shi Zhiwei smiled: "Then there is no need to talk about it?" ”
Zhou Wenbin said: "Of course, we have to talk about it, but we need to return to rationality and focus on reality. ”
"Don't regret it!"
Shi Zhiwei stood up, Tong Meili followed suit, and the two of them left without looking back.
The talks had just begun, and Zhou Wenbin said to Zeng Hongwen: "You shouldn't refuse on the spot." ”
Zeng Hongwen said: "If I don't refuse this unreasonable request, can I still agree?" Oh, got it, it's not you who pay for it anyway. ”
Zhou Wenbin said: "I didn't mean that, there are methods and skills to solve problems, and if you do this, it will only further intensify the contradictions." ”
"Intensification is intensification, what else do they dare to do?" Before Zeng Hongwen's words were finished, the phone called.
Something happened in the beauty center, and a group of old ladies blocked others from seeing a doctor in the beauty department, disrupting the medical order. It was really a wave of unsettled, and Zeng Hongwen hurried back.