Xu Chunliang attended the morning training in the Health Bureau, and at noon he went to the canteen with the meal coupons issued by the conference organizer to eat a buffet, Zhao Feiyang and him, through a morning of exchanges, the two have become very familiar, Xu Chunliang learned that Zhao Feiyang is nine years Chinese New Year's Eve old today, is the deputy director of the medical department of the central hospital.

Zhao Feiyang took the initiative to add his contact information, and during the meal, Zhao Feiyang swiped the video of the dispute in the beauty center of Changxing Hospital and showed it to Xu Chunliang.

Xu Chunliang hurriedly searched it with his mobile phone, and found that the relevant video attracted a lot of attention, and the netizen Yishui stood on the side of the patient, and he didn't expect the matter to be so big.

The contractor of the beauty center who worked for a long time was the niece of the dean Gu Houyi, and he only learned about this through the video.

Zhao Feiyang said: "Aren't you from the medical department?" Don't you know it's so big? ”

Xu Chunliang frowned, he still has a sense of collective honor, and the ugliness of the family cannot be publicized, and now Changxing Hospital is famous in the health system again: "I know this, these two people are scoundrels at all, the woman had a double eyelid surgery in the cosmetic department of our hospital, it has to be said that it is a medical accident and she was disfigured, just because she looks so virtuous, who can disfigure her?" ”

Zhao Feiyang laughed, he was very interested in this matter, and continued to browse the relevant videos: "Putting aside the merits, things shouldn't be so big, now the public opinion is one-sided sympathy for patients, our medical system has been demonized, public opinion has reached such a point, the loss can only be hospitals, and some losses are even immeasurable." ”

Xu Chun's conscience said that the bystander is clear, of course you are an outsider to say it lightly, anyway, it has nothing to do with you, took a bite of rice and said: "If you encounter this kind of thing, what will you do?" ”

"Calm the patient's emotions first, and give them hope that whatever they ask for, so that they think that the hospital will seriously consider their request."

"A delaying tactic?"

Zhao Feiyang said with a smile: "Yes, it's a delaying tactic, Cao Di's polemic, you should know that one blow, and then three times exhausted, first wear off their anger, prepare for the next negotiation, investigate their family background and social relations as soon as possible, as long as people will have weaknesses, as long as they find their weaknesses, they will find a solution to the problem." ”

Xu Chunliang has never taken this dispute to heart, mainly because he didn't have a good impression of Cai Rongjuan from the beginning, and he didn't want to contribute to this kind of woman at all.

Zhao Feiyang is not a simple person, he handles things in an orderly manner, advances and retreats to a certain extent, if this person is the director of the medical department of Changxing, he will definitely be better than Zhou Wenbin, it should be said that there is more than one.

"Your methods are good, but now that things have become bigger, these methods are probably not going to have much effect."

Zhao Feiyang said: "Public opinion is a double-edged sword, they can use you can also use, although now pay attention to freedom of speech, but you can't just send those news that there is no real evidence, or the society will definitely mess up, you should contact the Internet supervision department as soon as possible, clear these videos, warn the initiators of the matter, if it is confirmed that they are suspected of defamation and fabrication of facts, they can be held legally responsible, and a clarification announcement can be issued as soon as possible to minimize the negative impact on society." ”

Xu Chunliang praised: "It's okay, it's a pity that you don't have a good mind in the medical department." ”

Zhao Feiyang said with a smile: "There is a intention to promote me in the courtyard. ”

"I see that you can do it, and when you become the director, I will invite you to dinner to celebrate you."

"It's a deal!"

Xu Chunliang returned to the hospital, he was almost off work, he could not have come to the hospital at all, but such a big thing happened, as a member of the medical department, if he did not appear, it seemed a little unreasonable.

When he returned to the office, there was no one, so he put the souvenirs issued by the organizer on Zhou Wenbin's desk.

At this time, Cheng Xiaohong cried and walked back, Xu Chunliang was surprised: "What's wrong?" ”

It's okay if he doesn't ask, but when he asks, Cheng Xiaohong is lying on the table! The earth began to weep.

Xu Chunliang said: "If you have something to say, don't cry, this lonely man and widow, when you cry, others don't know what happened to me." ”

Cheng Xiaohong couldn't help laughing, and said while wiping her tears: "Go away, I'm really angry...... Those old ladies scolded everyone they met, and what they said was ugly...... Woo ......" remembered the scene of being scolded by several old ladies in the beauty center just now, and cried again aggrievedly.

If it was a few big men who bullied her, Xu Chunliang would definitely go over to help her get angry immediately, but I heard that it was a group of old ladies, which was not easy to deal with, Xu Chunliang said: "Isn't it good when I leave?" Why are you so nervous all of a sudden? ”

Cheng Xiaohong only cried and didn't answer his question.

Xu Chunliang also felt bored, just the two of them in the office, Cheng Xiaohong couldn't stop crying, he was upset so he took off his work clothes and prepared to get off work, just walked out of the office, he met Zhou Wenbin, Zhou Wenbin had a few more blood marks on his face, and he was scratched by someone at first glance, and his face was blue and purple with anger.

It was the first time Xu Chunliang had seen him so embarrassed: "Director Zhou, where did you come back?" ”

Zhou Wenbin was furious, and he had nowhere to vent: "What did you do?" I haven't seen you all day! ”

"Didn't you tell me to go to the Health Bureau for a meeting?"

Zhou Wenbin was so confused, how could he forget this stubble again, sighed, and pointed to the office, meaning to go in and say.

Xu Chunliang didn't think it was a big deal to see the excitement, and followed back to the office, it seemed that a lot of things had happened on the day of his absence, and the medical department had lost its troops, and by looking at the appearance, he knew that these two people had failed miserably in the confrontation with the patient.

Zhou Wenbin returned to his seat and sat down, picked up the large tea jar, and found that there was no water inside.

Xu Chunliang has also been in the administration for a while, and he has some eyesight, so he hurriedly helped him refill the water.

Zhou Wenbin took the tea he handed over: "Xiao Xu, I was dizzy just now, don't take it to heart." ”

Xu Chunliang smiled: "Boss, you have such a good temper, who can make you angry like this?" ”

Zhou Wenbin sighed: "It's not the bad thing in the beauty center, I won't go, they called me all the time, I don't know where Tong Meili got a bunch of shrews, and I scolded when I saw people, I just persuaded me twice, you see that I scratched me." ”

Cheng Xiaohong raised her head, saw Zhou Wenbin's embarrassed appearance, and suddenly realized that she was lucky to be scolded, and laughed.

Zhou Wenbin glared at her, how could this Nizi gloat? Sure enough, the way to make a wronged person feel better as soon as possible is to make her realize that someone is worse than her, and she will suddenly feel that life is still beautiful and lucky.

Cheng Xiaohong also realized that she shouldn't laugh, and quickly fled the scene under the pretext of having a date at night, if she continued to stay, she would not be able to stop laughing when she saw Zhou Wenbin's face.

Zhou Wenbin told him about today's situation from beginning to end, and he was also depressed, otherwise he would not have told his subordinates in such detail.

After Xu Chunliang heard what he said, he sighed and said, "Director Zhou, can I express some opinions as a bystander?" ”

Zhou Wenbin said in his heart that you are not a bystander, you are a member of our medical department: "It's so capable!" I would also like to hear from you young people. ”

"We should first calm the emotions of the patients, and no matter what they ask, we must first give them hope that the hospital will seriously consider their demands."

Zhou Wenbin nodded: "A plan to delay the army? ”

"Yes, it's a delaying tactic, Cao Di's polemic, you should know, one blow, and then three times exhausted, first wear off their anger, prepare for the next negotiation, as soon as possible to investigate their family background and social relations, as long as people will have weaknesses, as long as they find their weaknesses, they will find a solution to the problem."

Rushing off the new book list on Monday, asking for monthly tickets, recommended tickets, collections, all-round three-dimensional support, thank you!