Chapter 70: Passing the buck

Of course, except for Yang Zhengang, who is a thorn in the tendon, he can only make the situation worse, the family members of these two patients seem to be polite, and they are not social personnel at first glance, this kind of person is usually very reasonable. Ghosts are afraid of wicked people, and the medical department is most afraid of scoundrels like Wang Dalei.

The medical office is a department that coordinates the doctor-patient relationship, and it does not have to be at the forefront, who bears the responsibility, and who causes the trouble. In line with this mentality, Huang Lide cleverly got the relevant personnel together and invited them all to the medical office.

Yu Mo and Wang Zhaogang went to the mediation room to discuss countermeasures, and then arranged to meet with the patient, but something unexpected happened.

Wang Zhaogang was very unhappy that this matter involved his department, so he naturally spoke politely: "Director Yu, what do you mean by this?" ”

Yu Mo said: "Director Wang, I'm not targeting your department, I'm just talking about things." ”

"Isn't this called targeting our department? Why are you involved in our own problems? ”

Yu Li is also not good-tempered: "What do you call my own problem? Director Wang, your ultrasound report is clearly written, and it was reported that it was an early pregnancy in utero. ”

"Intrauterine early pregnancy sonographic performance!" Wang Zhaogang corrected loudly.

"You don't have to shirk responsibility, we all know what this report means."

"Who's shirking the blame? When does our ultrasound report represent a clinical diagnosis? You can figure it out that we are an auxiliary department, and ultrasound is an auxiliary examination, which cannot be used as the sole basis for clinical diagnosis. ”

"According to what you say, what's the point of the existence of your ultrasound department?"

"We're here to help you diagnose, not to wipe your ass!" The anger in Wang Zhaogang's heart is not small.

"You're so vulgar, can you have some quality?"

"You have quality, how can you not have the courage to take responsibility for yourself? What are we doing if we miss the diagnosis? ”

The voices of the two became louder and louder, and before they could meet and negotiate with the patient, the two of them quarreled internally.

Huang Lide didn't expect the situation to evolve like this, he advised the two of them: "Both of them are calm and calm, and the patient is next door, so it's not good for people to hear it." ”

Wang Zhaogang said: "Lao Huang, you make it clear, what do you mean by asking me to come?" Does even the medical department think that our ultrasound department should be held responsible in this matter? ”

Huang Lide said: "I didn't say it! ”

Yu Mo glared at Huang Lide angrily and said, "Your medical department thinks it's all my responsibility?" ”

"I didn't say anything, didn't I call you over just to discuss how the responsibilities should be divided......

Wang Zhaogang unceremoniously interrupted him: "Enough, I don't understand what kind of psychology you guys have, and when you encounter something, you push it on our auxiliary department, and you don't dare to take it for yourself?" Don't you think about us when you make money? Misdiagnosed, poke the basket, immediately deduct the basin to our department, you are clinically important, our auxiliary departments are all raised by little mothers? ”

"Wang Zhaogang, how do you speak? Do you dare to say that you have no responsibility at all? Yu Mo waved the copy of the ultrasound report vigorously, almost poking Wang Zhaogang's nose.

"Don't blame me, who made the clinical diagnosis? The patient is looking for you, not us, in order to clear yourself, you don't even have a minimum of professional ethics, desperately pushing us out, thinking that we are easy to bully? ”

Huang Lide already knew that the meeting between the two of them was this kind of thunderous scene, and he would not organize them to negotiate if he said anything, and he caused the matter, so he could only be a peacemaker at this time: "The two directors are calm and calm. ”

Wang Zhaogang said: "You tell me how to calm down?" ”

Yu Mo said: "I don't think there is any need to talk about it, negotiating with patients is a matter for your medical department, and you can do what to do with it!" ”

Cheng Xiaohong knocked on the door and came in: "Director Huang, the patient's family is waiting impatiently. ”

Huang Lide said: "Can the two directors explain the situation to the patient's family first, and then ......?"

Yu Mo shook his head, opened the door and went out, Wang Zhaogang saw her leave, and he had no reason to stay, in his opinion, this matter had nothing to do with their ultrasound department.

The patient's family also heard the quarrel next door, but didn't know what was going on, Huang Lide promised them to arrange a meeting with Yu Mo before, but Yu Mo refused, and it was obviously impossible to meet immediately, just now Huang Lide clearly promised them, now the patient's family is not happy, they ask to see the dean, if this request is not met, they will make the matter public through social media.

Huang Lide also panicked when he heard it, before Tong Meili and his wife made a big fuss about Changxing, which caused Gu Houyi to resign, but now as long as it attracts social attention, it will definitely be Changxing who suffers, not to mention that this matter is justified.

Yang Zhengang couldn't count on that person at all, Huang Lide asked Cheng Xiaohong how to deal with this matter? Cheng Xiaohong has already seen that the two newcomers are incapable, if Xu Chunliang is here, the situation will not evolve to the point where it cannot end, Xu Chunliang has not come for so long, which proves that he deliberately avoided it, and he just wanted these two guys to look good.

Cheng Xiaohong decided to pretend to be stupid and not provide any reference opinions, Huang Lide had no choice but to contact Vice President Yan Huiyi, hoping that he would take time to meet with the patient's family.

Yan Huiyi became angry when he heard it, the administrative departments performed their duties, and such a trivial matter would bother him, and he didn't know how much trouble was waiting for him in the future, he told Huang Lide that he had a lot of important things to deal with, and let him take responsibility.

Not long after Yan Huiyi hung up the phone, Dean Zhao Feiyang's phone called and asked him what was the situation? As the superintendent in charge, why don't you ignore such a big thing that happened in the medical department?

Yan Huiyi thought it was Huang Lide's overstepping complaint, but he quickly figured out that the female patient named Zhao Xiaohui was the host of Dongzhou TV's life channel, and she could be regarded as a celebrity in Dongzhou.

People came here today to salute first and then soldiers, and if they can't solve this matter, they will make this matter public.

Yan Huiyi realized the seriousness of the matter, and couldn't help but break out in a cold sweat, Changxing is really unfavorable, how could he encounter such an unlucky thing, and hurriedly assured Zhao Feiyang that he would go over, and he would definitely appease the emotions of the patient's family and strive to control the situation.

Zhao Feiyang was not interested in listening to his assurance, and hung up the phone without waiting for him to finish.

Yan Huiyi hurriedly went to the medical office, personally received the patient's family, and communicated with them for more than an hour before he could figure out their specific demands.

The patient's family is not a vexatious person, leaving the listed conditions and promising to give them three days to think about it.

After sending off the patient's family, Yan Huiyi summoned relevant personnel to a small conference room for a meeting, and Yu Mo and Wang Zhaogang had no choice but to come over after receiving the notice.

Yu Mo came to the door of the conference room and met Xu Chunliang, who was late, Xu Chunliang smiled at her: "Director Yu, have a meeting?" ”

Yu Mo nodded, now she couldn't laugh at it.

A group of people sat down in the small conference room, Yan Huiyi didn't leave after talking just now, and was carefully studying the conditions proposed by the patient's family in his hand, and when he saw that the personnel had arrived, he handed over the conditions to Cheng Xiaohong and asked her to make a few more copies and distribute them to everyone.

Yan Huiyi cleared his throat and looked at Xu Chunliang: "Xiao Xu, where did you go just now?" "Xu Chunliang is currently in charge of the work of the medical department, and he should have been present in that situation just now.

"I went to the TCM department to deal with a doctor-patient dispute."

Huang Lide said on the side: "Xiao Xu, things are urgent, you should come over first." ”

Xu Chunliang said: "Lao Huang, when did you come back?" Where did it go? ”

"I've been in the hospital, and I handled this dispute just now."

Xu Chunliang said: "Handled like this? I didn't understand the conditions of the patient's family, so I invited Director Yu and Director Wang to communicate with them face-to-face. Why is there no common sense at all? ”

Huang Lide was dumbfounded, is this guy criticizing himself? What qualifications do you have to criticize me when you are a young man? In front of so many people, he couldn't show weakness: "Xiao Xu, how can you speak?" Who doesn't have common sense? ”

Yan replied: "Don't say a few words, it's not too much, you guys will ...... first The first quarrel started...... Don't be afraid of being laughed at! He glanced at Yu Mo and Wang Zhaogang by the way, and also heard that the two of them had an argument.

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