Chapter Eighty-Three: The customer service call is bursting

Most of the cold wave in Beichen City has passed, and the number of pedestrians and vehicles on the streets is slowly increasing.

However, Jishi supermarket still maintains its own style, just opened for a month, does not engage in any promotional activities, does not do any advertising around, and sells things that are more expensive than the surrounding supermarkets.

Customers who live around Jishi supermarkets said that they have never seen such a supermarket that does not play any tricks with you!

Other supermarkets are all Wang Po selling melons and boasting about herself, and she is wearing heavy makeup and shouting "Uncle, come soon" outside.

Jishi Shangchao is just the opposite, even if it is pure makeup, it is especially a squatting at home, and there is a sense of a girl next door who does not ask about the world!

The key is that through the previous news, many people have learned about this supermarket, so the surrounding discussions are also constant.

"What does Jishi Supermarket think! Why can't you learn from the nearby supermarkets for discounts? Is it really a conscience to sell so expensive? ”

"Can't live with people's conscience? If people's conscience can't get by, they won't send things when the cold wave comes! ”

"Yes, there is a reason why people are expensive, the goods are all newly put on the shelves, and if you have inconvenient legs and feet, you can still deliver them to your home, which supermarket can have this service?"

"I heard that people have also spent a lot of money to develop a "Fruit Ranch" APP, and you can also send fruits after registering to play games, which is unheard of!"

I don't know when it started, but suddenly a large number of users of the black Jishi supermarket appeared on the Internet, complaining that the price of the Jishi supermarket was too expensive.

There are also many people who have not received the benefits of Jishi supermarket in the cold wave, and they follow the trend together.

Of course, many people who know that Jishi is super good can't bear it, and frantically reply to these sunspots.

However, there are still many people who don't know the truth and eat melons, and when they see the high prices of Jishi supermarkets, they choose to retreat.

In their eyes, cheap is king!

At this time, a new post appeared on the post bar.

"Touched! Under the cold wave, there is no harm without contrast! 》

Click in to take a look.

"Today, I accidentally found out that there was also a supermarket during the cold wave that asked employees to distribute cold materials! It's just that this distribution is built under the press! ”

"According to people familiar with the matter, Dawan supermarket opened a takeaway home delivery activity during the cold wave, but the price rose by 50% compared with before the cold wave.

"On the contrary, it is Jishi supermarket, in the case of free delivery, and also gives a high reward fund to the employees of cold wave distribution."

After netizens watched for a while, they found that multi-party certification seems to be the case!

Many people have posted on the Internet the price map of Dawan supermarket before the cold wave, and the price map of Dawan supermarket after the cold wave!

And there are also some complaint videos of employees who leave because they can't accept the squeezing of Dawan Supermarket.

It turns out that this kind of video can't make any waves on the Internet, because everyone is the same, and there is no comparison.

But now, with the comparison of Jishi supermarkets, all of a sudden it shows the evil capitalist face of Dawan supermarkets.

At the same time, the official website of Dawan Supermarket responded as soon as possible, making a bonus distribution table of 50% of the floating amount public, and at the same time recharging a chart of recharge rebates, for fear that netizens would not know that this was forced by public opinion.

Jishi supermarket is the complete opposite, from beginning to end, any comments on the Internet seem to have nothing to do with it.

In my spare time, in order to better deliver, I also updated version 2.0 on the Fruit Ranch APP, maintained a lot of bugs, added a suggestion box and an advance booking system, and opened a live broadcast channel, but it is still in a state of maintenance.

The whole news post bar is boiling again!

"It's really harmless if there is no comparison!"

"When other companies are still public relations for that bit of corporate image, Jishi Shangchao doesn't care about the rumors outside, but maintains the existing problems and gives customers a chance for feedback?"

"Why? Why? Why isn't it the activity of Jishishang beyond the recharge rebate, I am crying and fainting at home! ”

"Does the opening of the live broadcast room mean that Jishi Supermarket will open foreign distribution business in the future?"

"Don't say it, it's really possible!"

"Just this kind of conscientious enterprise, if he dares to open it, I dare to buy it!"

"Don't talk about these far away, I live next to the Jishi supermarket, we represent the people around me and the blood book, please, learn from the Dawan supermarket next door to open a recharge activity!"

"The flowers in my fruit ranch are all gone, why don't you open the recharge port to improve it!"

"We have money! It's good to give face! ”

……

On the same day, the general manager's office of Jishi supermarket.

"What's that?!"

"Nearby residents have burst out customer service numbers, and the customer service department is now overcrowded, and they jointly asked us to open the recharge payment channel and logistics channel?"

"Are you mistaken? Does this require us to open a recharge channel and a logistics channel? ”

Sitting in the car, Lai Yiming picked up the teacup with trembling hands and looked at Zhao Tai with a smile on his face incredulously.

Originally, after he bought the little black package, he thought that the wind of public opinion could change.

Then, he came back to communicate today, rented a few more large warehouses, stockpiled more goods, stored more grain, and lost the funds on hand.

By the way, we inspected the situation of Jishi supermarket and the working status of employees, and corrected some ideological mistakes in a timely manner.

As a result, as soon as he arrived at the office, Zhao Tai brought a cup of craze and happily told himself the bad news that the surrounding customers were looking forward to recharging!

At present, Jishi supermarket has not opened a post bar number, and customers can only communicate with the official through customers.

So, as it should be, the customer service phone has been blown up, and the offline customer service is all people, of course, not a complaint, but a book on the bus.

The newly recruited customers are very confused, not that they are unprofessional, but they have never encountered this situation in most of their lives!

In the past, in other companies, customers called to inquire, either product quality problems, or product expiration problems, they also played a hand of Tai Chi, and they ate all over the world.

"Hello, dear customer, we have received your feedback, and we will give you honest feedback to the after-sales team."

"I'm sorry for the trouble, you wait, we will have someone to give you feedback."

As a result, when I arrived at Jishi Supermarket, I didn't know what the situation of these customers was, so I frantically called to consult!

To sum up in one sentence, just one requirement.

I beg you to open a mall and join the recharge mode, we have money, no land to spend!

And it's not okay to reply online, and I still run offline, just to get an accurate time, I can't rush away!

There are even some people who directly slapped tens of thousands of yuan and a pennant directly on the customer service table, left an address and phone number and left, and threatened when leaving.

"During the cold wave, my wife is bothering you."

"Your Jishi supermarket is this (thumbs up), if you open a recharge channel in the future, you must call me first!"