As soon as Song Yuanchao explained this, Sun Yaoliang was much more relieved, and continued to walk forward, driving about 40 kilometers, the road conditions began to improve, and the speed of the car also increased a lot.

Half an hour later, the car arrived in Wei County, and Song Yuanchao entered the county seat and found a more lively place to stop the car.

Park the car, the two got out of the car, from the morning to the present except for the lunch time at noon, they are all in the car, this way over is tired enough, the two got off the car and moved their muscles, and then found a public toilet to solve personal problems, and then found a restaurant with more people to eat casually.

After dinner, they continued to drive by Sun Yaoliang, and the road behind was not far away, and at about nine o'clock in the evening, they finally entered the commercial capital.

Song Yuanchao has never been here in Shangdu, but Sun Yaoliang has been. As the general manager of the sales company, the sales company has a branch in Shangdu, and when the branch was selected, Sun Yaoliang personally took the train to Shangdu, and stayed for several days, so he was much more familiar with Shangdu than Song Yuanchao.

According to the location of the map, they easily found the hotel where they stayed, parked the car in the hotel parking lot, the two carried their luggage into the hotel, and went to the hotel Sun Yaoliang to check in, Song Yuanchao rested in the lobby, but as soon as he sat down and didn't finish a cigarette, he heard Sun Yaoliang's angry voice at the front desk.

"What's wrong?" Song Yuanchao was stunned for a moment, threw the cigarette into the ashtray on the side, stood up and walked over with his luggage.

"What the hell! The hotel actually said that there was no room. Sun Yaoliang looked annoyed and said to Song Yuanchao, who came over.

"No room?" Song Yuanchao frowned: "Didn't we book a room in advance?" How can there be no house? ”

"You ask her!" Sun Yaoliang pointed to a waitress girl at the front desk.

"I'm sorry, we really don't have a room, there was originally a room, but today there is a temporary reception task, and all the rooms have been arranged, so ......."

"Wait!" Song Yuanchao didn't wait for the waiter girl to finish speaking, and directly interrupted her: "You mean that the hotel has arranged the room we booked to someone else?" ”

The little girl's expression was very embarrassed, and she nodded with a red face.

"Play the piano!" Sun Yaoliang said angrily: "Our room was booked in advance, and the fee was paid in advance, why did you let the room out?" What about your leaders? Let you lead over! ”

"I'm sorry...... I'm really sorry...... I...... I....... The little girl probably encountered such a thing for the first time, and she was a little at a loss for a while.

If it's an ordinary person, forget it, but whether it's Sun Yaoliang or Song Yuanchao, the two of them are not ordinary, and the temperament on their bodies is not ordinary people. Besides, this hotel is the best hotel in the commercial capital, and the people who can live in this hotel are certainly not ordinary people.

Today is also a coincidence, generally speaking, such hotels are not satisfied with the usual residence, and the Central Plains Province is not a developed coastal area, and there are very few foreign businessmen. But today is different, Shangdu received a group of cadres from other provinces, so there were many more people temporarily staying than usual, plus Song Yuanchao Although they had already booked a room, because they came late, the hotel probably felt that Song Yuanchao and they should not come so late, so they directly arranged the originally booked room.

"It's none of your business, and you can't take responsibility. So, go find your manager, I think there should be a person in charge of your hotel, right? Let him come and talk. Song Yuanchao didn't talk much nonsense with this little girl, the other party was just an ordinary employee, and he was not the leader of the hotel.

Good and decent, drove all day from Jinling directly to Shangdu, originally planned to go to the hotel to take a good shower and rest early, but I didn't expect such a thing to happen. Song Yuanchao has rich social experience, and he figured out the situation from the little girl's words, but this kind of thing fell on Song Yuanchao's head, and he was naturally very unhappy in his heart, and he couldn't help but have a trace of seriousness in his speech.

The little girl seemed to want to explain a few words to Song Yuanchao and let the other party go to other hotels to stay. But when she looked up and felt Song Yuanchao's stern expression, the little girl suddenly felt weak again. Hurriedly nodded and said that she would go to the leader, and then greeted another waiter at the front desk, and left in a hurry.

"The service here is so bad, I don't know what I'm doing, but there is such a thing?" Sun Yaoliang said very unpleasantly.

"Okay, let's talk about it when the hotel leader comes." Song Yuanchao patted Sun Yaoliang on the shoulder and said, the two leaned against the front desk and smoked, waiting patiently.

After a while, a middle-aged man in a suit followed the little girl at the front desk just now, with a nameplate pinned to his chest, which looked like it should be the leader of the hotel.

"This is our Manager Xu." When she came to Song Yuanchao and them, the little girl introduced her first.

"Hello, I am the manager of this hotel, my surname is Xu, what do you call the two?" Manager Xu greeted Song Yuanchao and Sun Yaoliang with a smile on his face.

Song Yuanchao was not polite, and directly asked why the room that had been booked in advance was suddenly gone? Ask for an explanation and ask the hotel to solve the problem as soon as possible and help them check in.

Manager Xu looked a little embarrassed, this matter is indeed a problem of the hotel, according to industry regulations, unless the customer cancels the reservation, the hotel does not unilaterally occupy the reservation of the room. Moreover, Song Yuanchao's room was booked through the local branch of the sales company of the company, and the fee had been paid in advance, and the unilateral breach of contract was completely the hotel's problem.

Rubbing his hands, Manager Xu explained the situation to Song Yuanchao, and the situation explained was similar to what Song Yuanchao had just learned, because there was a temporary reception task today, the vacant rooms in the hotel were not enough, and Song Yuanchao and they came late, the hotel thought that Song Yuanchao and they could not stay tonight, so they unilaterally occupied their room.

Manager Xu told Song Yuanchao that this was indeed a problem with their hotel work, and as the person in charge of the hotel, he suggested that Song Yuanchao go to other hotels to check in first, and wait for the hotel to rearrange a new room for them to stay in at noon tomorrow. At the same time, the hotel will give a certain amount of compensation, exempting Song Yuanchao from their room fee for one day, hoping that they can understand.

"That's your explanation and solution?"

"Yes, please understand." Manager Xu said to Song Yuanchao.

"What if we don't understand? Don't accept it? Sun Yaoliang asked with a cold face on the side, he would not accept such an explanation and solution no matter what, it was a joke!

They entered the business capital at nine o'clock, drove to the hotel and parked in the parking lot, and then came in to check in, and now an hour has passed, and now it is past ten o'clock.

Shangdu is not a coastal area, even if it is a coastal city, such as a big city like Huhai, there are basically no people on the road at 9 o'clock in the evening, let alone the inland Shangdu.

Looking for another hotel to stay in? Not to mention adding to their troubles, and it will take a long time to come and go. As for the so-called one-day room waiver? It's even more ridiculous, whether it's Song Yuanchao or Sun Yaoliang, they are not people who are short of money, where can they look at these?

The most important thing is that although this Manager Xu speaks with a smile, he seems to be polite. But in fact, they didn't look at Song Yuanchao and them at all in their bones, and they didn't show any sincerity from the beginning to the present, which made Sun Yaoliang even more dissatisfied.

"If you don't understand, you can't help it, that's your business." Manager Xu replied with a smile, with a helpless expression.

This time, where can Sun Yaoliang still hold on? immediately quarreled with Manager Xu, and even Song Yuanchao's face showed anger.

Just when the voices of the two sides were getting louder and louder, three people came down from the elevator on the other side of the corridor, and judging by their clothes and bearing, they obviously looked like cadres.

When they got out of the elevator and walked towards the lobby, Sun Yaoliang's stern reprimand to Manager Xu came from their ears, and one of the middle-aged people couldn't help frowning, looked towards Song Yuanchao and them, and asked a young man next to him what was going on? This is not a vegetable market, how can anyone quarrel in this place?

The young man hurriedly said that he was going to find out the situation, and hurriedly walked towards Song Yuanchao. And at this time, another young man who came down with the middle-aged man also looked at Song Yuanchao and them, and when his eyes stayed on Song Yuanchao's body, he couldn't help but sigh softly, and then said a few words to the middle-aged man, the middle-aged man was stunned for a moment, and confirmed to the other party, and when he saw that the other party said that he was definitely not mistaken, the middle-aged man looked at Song Yuanchao, and then walked over with him.

When the middle-aged man walked over there, the young man who had just passed by had already stopped the quarrel between Manager Xu and Sun Yaoliang, and asked what happened with a cold face. Just as Manager Xu was about to explain to the young man, the middle-aged man and his party also came to him.

"Secretary Ma, why are you here?" Manager Xu was startled when he saw the middle-aged man, and he didn't care to continue to explain to the young man, and hurriedly stepped forward to apologize to Secretary Ma: "I'm sorry Secretary Ma, the matter on my side will be dealt with immediately, you ......." ”

"Xiao Xu, right? How can work do that? The organization will hand over the hotel to you to be responsible for your reuse, the hotel is a service industry, as a hotel manager to treat guests with such an attitude, no matter how the problem occurs, where is the responsibility, just by arguing with the customer just now deviated from the requirements of the service industry! As soon as Secretary Ma came up, he scolded Manager Xu, and Manager Xu was stunned for a moment, his expression was extremely embarrassed, but at the same time, he apologized again and again, saying that he did not do his job well, betrayed the trust of the leader, and criticized the leader.

Then, Secretary Ma didn't ask Manager Xu, and spoke very kindly to Sun Yaoliang, who had just quarreled with Manager Xu, asking what happened.

】

Sun Yaoliang is not an eyeless person, although this Secretary Ma does not know what position it is, but he can judge from his demeanor and what he said to Manager Xu just now that he is a leader. And the other party's attitude was very good, Sun Yaoliang greeted Secretary Ma very politely, and then talked about the consequences of this matter.

After Sun Yaoliang finished explaining, Secretary Ma's expression obviously became displeased, he glanced at Manager Xu sternly, and then apologized to Song Yuanchao and Sun Yaoliang: "I'm sorry, comrade, this is the work of our hotel has not been done well, I will apologize to the two of you on behalf of the hotel." ”

Then, Secretary Ma asked Manager Xu: "I remember that there is a suite on the top floor of our hotel, right?" This matter is the problem of the hotel, the responsibility lies with the hotel, so let's give this suite to the two gentlemen, and the two of them are exempted from the room charge. ”

"Ahh Manager Xu almost thought that he had heard it wrong? Secretary Ma wants to give them the suite on the top floor to live in? And it's free? Did you hallucinate yourself? How is this possible?

But when Secretary Ma saw that Manager Xu was still standing stupidly and did not respond, and repeated it again, Manager Xu was sure that he had no auditory hallucinations, let alone heard it wrong.