Chapter 219: The Way of Service
"Really? Brother-in-law, you even know this? The sister-in-law asked curiously.
Su Yuanqiao also rolled his eyes, isn't this nonsense? The Spring Festival Gala doesn't have that condition at all now, it's really singing live, what if there is a broadcast accident?
After all, the time of each program is strictly regulated, and if you have a situation, it will affect the following programs.
said that there are some singers, everyone is not ignorant, and not every singer can sing live, especially some who are known as idol singers, so they can't sing live.
Playing real singing, even Wang Tianhou turned over the car, let alone other people.
Guangping Ye Wanying's current singing skills, Su Yuanqiao suspected that she was on the Spring Festival Gala, and she overturned directly when she played real singing.
Of course, inviting Ye Wanying to participate in the Spring Festival Gala is not 100% guaranteed that she will definitely be able to attend, and it is estimated that she will only be given a minute or two, and it is even possible to have a paragraph in the song skewer.
Of course, it is already good for Ye Wanying to be able to participate in the Spring Festival Gala at this stage, and what kind of bicycle do you need, which is more powerful than Su Yuanqiao helping her sister-in-law plan others.
The Lich King was on the Spring Festival Gala and became popular for many years.
Dong Chou has also been popular all over the mainland since the Spring Festival Gala.
Although Dong Chou has actually begun to decline since the last Spring Festival Gala, his peak still starts from the second album to the end of Qilixiang.
To participate in the Spring Festival Gala, I needed to go to the capital Su Yuanqiao and had no time to accompany Ye Wanying, so I asked my assistant Shen Qianyun to accompany her.
Whether you can officially join depends on fate, anyway, according to Su Yuanqiao's plan, if you don't participate in next year this year, you will still have a chance the year after tomorrow.
At present, Li Ergou's branch has opened to the magic capital.
After all, my hometown is just a small city, and my spending power is like that, where can I compare to the magic capital?
In addition, the focus of Su Yuanqiao's career is also biased towards the magic capital, so it is normal for Li Ergou to come to the magic capital to open a restaurant.
In fact, Su Yuanqiao's theory of opening a restaurant has a lot of overlap with the theory of a hot pot restaurant in later generations.
It is also Su Yuanqiao who has a reference.
Although Su Yuanqiao opened a restaurant just to play tickets for himself, a group of people invited guests to eat and had a place of their own.
But if you play well, you can open a chain, open your reputation, and even go public in the future, which is a good mine.
Therefore, Su Yuanqiao personally checks the formulation of standards and specifications.
For example, Su Yuanqiao, the waiters in their restaurant are not like other waiters in the catering industry, who only take Weibo and low wages.
Su Yuanqiao's theory is a sentence, if you want the horse to be good, you have to feed the horse and eat grass.
As a service industry, you have to have good service, but if you let the waiter get a very low salary, how do you make him smile, polite and always very patient in the face of the difficulties of the guests?
This is not reasonable at all, so the first step of Su Yuanqiao is to increase the salary, and the second step is that each waiter has his own exclusive area.
The restaurant is divided into private rooms, and there are several different areas such as area A, area B, and area C.
As long as the guest is satisfied, there will be an additional performance bonus.
The waiters of other hotels are hundreds of yuan a month, and the waiters of Suyuanqiao Hotel can get thousands of yuan if they have a good service attitude, high attendance rate and high customer satisfaction.
Other restaurants are studying how to make guests eat quickly, and leave quickly after eating, so as to increase the turnover rate.
However, the first 23 research is how to make guests eat comfortably, eat satisfactorily, eat comfortably, and increase the return rate.
Everyone thinks differently, and the natural effect is different.
Li Ergou came to Modu with a large number of outstanding employees, who originally came from a small city like them, and it can be said that it is difficult to do catering in a big city like Modu.
However, because Su Yuanqiao has a deep study of major cuisines, and there are many tricks, after all, he is a super old man who eats all over the world in later generations.
Therefore, in terms of the taste and variety of dishes, Suyuanqiao's restaurants are impeccable, coupled with very high-quality service.
After all, there is a performance bonus, and the employees are very patient with the guests, which is not a leader who says that the guest is God, and you must serve the guest well to solve it.
The staff in the Suyuanqiao Hotel saw the guests as if they saw their own father.
When Su Yuanqiao took his wife and children to the restaurant for dinner, he encountered an incident, the waiter was scolded by the guest like his grandson, everyone greeted him with a smile, and even one of the women with a very bad attitude slapped the waiter, but the waiter still had a smile on his face.
Still quite polite, quite polite, quite patient.
Later, the misunderstanding was resolved, and the guest realized that he had misunderstood, and since then he has become a loyal customer of the hotel and introduced a lot of business to the hotel.
And another waiter who was beaten was also promoted to foreman, and his salary was also increased and he got more bonuses.
Seeing that Su Yuanqiao's hotel was so prosperous, many peers also sent undercover agents to see what was going on? Unexpectedly, after a period of undercover, the personnel who filmed the undercover agent immediately stayed and did not return to the original company.
Because they know very well that the service model of Su Yuanqiao's hotel is something that other places can't learn at all, and the salary is better than other hotels, staying here is the best choice, even if they go back to tell their boss all the original, their boss can't do this.
At the beginning, Li Ergou was very puzzled by Su Yuanqiao's request that he pay employees 30% higher than his peers, plus performance bonuses, and felt that Su Yuanqiao's money to employees was too much.
But the hotel has been operating so much now, seeing such a prosperous and gold-making hotel, as well as loyal employees, Li Ergou has thrown himself into the five bodies that Su Yuanqiao admires.
"Mr. Su's wisdom is really as deep as the Mariana Trench, and Mr. Su's mind is really as broad as the Hulunbuir Prairie. Mr. Su's vision is as lofty as the sky, and it is really a five-body throw to the ground that we admire......"
There are also many people in their small town of Suyuanqiao, the magic capital, who do business here, so they also have a business alliance.
Naturally, Su Yuanqiao was also invited to join, although Su Yuanqiao was not good at breaking the face of his fellow countrymen to join, but Su Yuanqiao basically did not attend much, and asked Li Ergou to attend the activities of the business alliance instead of him.
Su Yuanqiao is respected as the leader of the business alliance.
Therefore, some people in Su Yuanqiao are called Brother Su, some people are called Su Ye, some people are called Mr. Su, some people are called Boss Su, and now there are people who are called Su League Leader.