Chapter 395: Got Your Next Home?
Seeing this, Zhao Renjie on the side sighed silently in his heart: Hey, can you not be envious!
At least he's envious of this single dog.
"Don't be angry, your husband has his own way to clean him up." Leng Lingxiao smiled and reassured.
Tang Xiaowan pursed her lips and glanced at Leng Lingxiao: "Forget it, for Nannan's sake, I don't bother to bother with him, so I will make an atmosphere." ”
"Grilled lamb chops at noon...... Don't give him food. ”
"Yes, give Nannan a double portion, starve him to death, and it must be the kind of stew."
Zhao Renjie: "? ”
Madame is still too kind-hearted after all!
When Leng Lingxiao heard this, where was this punishing Shen Yiming, it was clearly sympathetic to Li Ruonan's morning sickness a few days ago, and he wanted to make up for her body and enhance her immunity and resistance.
In fact, Li Ruonan can also drink some soup, so the rest of the lamb chops are naturally Shen Yiming's.
Little guy, in the end, he still relented!
"Okay, stew, must stew."
"No, I have to tell the kitchen in a while, let them remove the layer of oil on it, so that Nannan will have no appetite when he sees it."
"Well, yes, yes."
When Zhao Renjie heard this, he hurriedly replied: "Don't worry, Madam, I will tell them in advance." ”
"Okay, that's good, just don't forget."
The two continued to enjoy their breakfast, but after a while, Tang Xiaowan suddenly remembered that Shen Yiming had just mentioned a very professional question.
This exchange meeting is indeed extraordinary.
Li Zishen didn't need to ask, Tang Xiaowan could also guess that it must be Bailong who was responsible for leading the team to participate, and he was a battle-hardened person. Chen Ran's professionalism is no problem, if Dao is compared to the old treacherous and cunning, he is not necessarily the opponent of the white dragon.
What's more, the venue is in Jincheng.
The time and place are favorable, and Li Zishen has all of them this time.
"Huahua, do you think Chen Ran can do it?"
Leng Lingxiao smiled with his eyebrows, and served Tang Xiaowan half a bowl of porridge: "I believe in your vision, you can choose your husband so accurately, and appoint a department manager...... There is certainly no problem either. ”
"Huahua, you're so nice, thank you!"
"Here we go again, thank you?"
Tang Xiaowan smiled innocently, didn't say anything more, and drank the porridge deliciously.
……
An hour later, the Chihai Hotel.
Tang Xiaojuan, who was wearing professional clothes, slowly walked out of the cloakroom and sat on the leather boss's chair.
Tian Jiaojiao had already organized all the documents in an orderly manner and placed them on the right side of the table, along with a cup of rose tea that had just been brewed.
Tang Xiaowan picked up the document and calmly began to review the contents of each page. Her eyes are focused and sharp, and she doesn't want to miss every detail.
Tian Jiaojiao stood beside her, holding a notebook in her hand, quickly recording the questions she raised and the matters that needed to be further implemented, and always providing necessary information support for Tang Xiaojuan.
Tang Xiaowan raised her head, thought for a moment, and said to Tian Jiaojiao: "Let the finance department organize these data and indicators into concise charts." ”
"Yes, boss."
When the words fell, Tian Jiaojiao immediately picked up her mobile phone and conveyed Tang Xiaojuan's meaning to the relevant person in charge.
Time passed, and the office was filled with a tense and fast-paced working atmosphere.
Tian Jiaojiao was still standing aside, holding a memorandum and schedule, constantly reminding Tang Xiaowan of the next work arrangements and urgent matters.
Tang Xiaojuan raised his head from the document, and after thinking for a while, he said to Tian Jiaojiao: "Contact the housekeeping department and the front office department, and go to the small conference room for a meeting in 30 minutes...... Wu Qiming, notify him as well. ”
"What about the deputy general manager?"
"Did you do everything you arranged yesterday?"
"Yes, this is yesterday's day, some of the work of the deputy general manager." Tian Jiaojiao respectfully handed a form to Tang Xiaojuan.
She secretly guessed in her heart, what does the boss want to do with this, is it because he doesn't trust Zhang Dong?
Tang Xiaowan took the form and quickly swept his gaze over it. The table details the names of the departments visited by Deputy General Manager Zhang Dong in a day, the people associated with them, and the time of the conversation.
"Okay, don't inform him."
"Yes, boss."
Half an hour passed in a flash, Tang Xiaowan closed his notebook and went straight to the small conference room.
At this moment, the conference room was filled with managers and directors of the housekeeping and front office departments. Everyone looked serious and was very apprehensive in their hearts.
Wu Qiming, the general manager, was bowing his head and writing something, very focused.
At this time, Tang Xiaowan walked into the conference room and slowly sat on the main seat, she looked around and saw that everyone was looking at her in unison, so she nodded slightly to signal the meeting to begin.
"Ladies and gentlemen, yesterday we received a complaint from a customer about poor service at the front desk and some problems with the guest room. I hope that we can discuss and analyze the cause of the problem together and find a solution to avoid it in the future. “
Tang Xiaowan went straight to the point, his voice was firm and powerful, and then he turned his gaze to the housekeeping department.
"Manager Li, come first, and give you a brief description of the specific situation that happened yesterday and the content of the customer's complaint."
Manager Li stood up, collected his thoughts, and began to state yesterday's events.
"Yesterday afternoon, a customer complained about the hygiene problem of the sofa in the living room after checking in, and at the same time, he also felt that the service at the front desk was not warm and meticulous enough. Later, we checked the guest rooms and found that there were indeed some problems. Here, I apologize to everyone and promise that the problem of dead ends on the sofa will be solved at the root. “
Everyone nodded slightly in understanding.
Tang Xiaowan continued: "Okay, let's discuss these issues. How to avoid hygienic dead ends and improve the service quality of the front desk. “
There was a brief silence in the room, and then a deputy manager raised his hand to speak.
"I think the hygiene issues in the guest rooms may be related to our cleaning process and inspection mechanism, and we can further strengthen the training and introduce more stringent inspection procedures to prevent similar incidents."
Then, Wu Qiming also joined the discussion.
"I think that the foreign language level at the front desk needs to be improved urgently, and the regular spoken English is no longer sufficient, and the lobby manager alone sometimes can't take care of it."
When the others heard this, they nodded in agreement, and they all put forward their own ideas and suggestions.
Over the course of the meeting, there were suggestions for strengthening training and recruiting language talent, for stricter standard operating procedures, and for increasing customer feedback channels and conducting regular satisfaction surveys.
In the end, after some in-depth discussion and analysis, the departments gradually reached a consensus.
At half past eleven, the meeting ended.
However, just when Tang Xiaowan returned to the office with confidence and Tian Jiaojiao was about to close the door, Zhang Dong, the deputy general manager, suddenly appeared.
"Hello boss, are you done with the meeting?"
The man's tone was humble and his joy was overflowing, he was wearing a neat black suit, a meticulous tie, and his hair was styled.
Hmph, it's either a complaint or a resignation!
Tang Xiaowan speculated in his heart, nodded and motioned for him to come in, and then walked to the desk.