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At the press conference, Xiao Guan's first point was to clarify the arrest of their boss Zhao Yong.
"This matter is being investigated by the public security organs, but our Chairman Zhao has always been a good citizen who abides by the law, and about this matter, more than 10,000 employees in our company firmly believe that our President Zhao will never do anything that violates the law and discipline."
"In a few days, when the investigation is over, our Zhao Dong will come back."
The second point is the attitude of the company's headquarters regarding the contraband incident.
"For this incident in Sioux City, on behalf of the leaders of the whole company, I would like to sincerely apologize to the masses and the staff of various government agencies, and I am sorry for the trouble caused to the public because of our negligence in management."
"I hereby promise everyone that we will bear the corresponding punishment in accordance with the laws and regulations, but at the same time, I also hope that the broad masses of the people will give us a chance to make amends......
Xiao Guan's eyes were red when he spoke, and he bent down and bowed several times, bending his waist to the lowest every time, and his attitude was very sincere, so that people could know at a glance that he was really sorry and really helpless.
Immediately, he told the history of the company's development, how their brothers got to where they are today under the leadership of Zhao Yong, and cried several times when it came to emotion.
Finally, a relatively complete plan was also put forward for the compensation for the loss of express delivery by customers.
"Because of this incident, we will bear all the losses caused by untimely express delivery, and those that can be delivered must be delivered as soon as possible, such as fresh express shipments that cannot be delivered on time, we will compensate in full according to the cost price of the goods......
"Now the logistics line in Rongcheng will be restored soon, and other franchise areas will also restore capacity one after another, so please be patient at home......
In short, it should be compensated, and it should be admitted that it is wrong, and I hope everyone will give Junda a chance to correct and believe them again.
At the end of the press conference, news stations in various parts of the country broadcast one after another, and radio stations were also reporting in real time, and the news soon spread throughout the country.
The attitude that franchisees want is there, the compensation that the people want is also there, and the condemnation of Junda has dropped by more than half overnight, and it is still declining.
But this was not enough, Li Manjun subsequently typed a few more drafts for Jiang Yu to fax over, and asked Xiaoguan and Liu Chao to find various newspapers to publish the newspapers.
The content of these manuscripts was published as a third-party public, and they were all spoken in the vernacular, expressing their trust in Junda, as well as their sympathy and appreciation for General Manager Guan's tears at the press conference.
Guide the direction of public opinion and control the direction of comments, so as to achieve the purpose of diverting the attention of the people who eat melons.
Soon, the contraband incident, which was hotly discussed at the beginning, is now almost all about Junda's top executives.
Li Manjun then asked Xiaoguan, Liu Chao and Jiang Yu, and even several other old employees to tell the story of themselves and Junda Company, and she published it again after polishing and processing.
The results are immediate.
From the development of the conference to the change of people's public opinion, it took only three days.
This kind of method, where have Jiang Yu and the three of them seen it, and they admired Li Manjun so much.
Li Manjun reminded the three of them, "Don't just admire me, learn it, and you can use it in the future."
"Will you be able to use it later?" Jiang Yu pushed his glasses, a little ununderstanding, hasn't public opinion been successfully controlled this time?
Li Manjun packed his bag, motioned for Jiang Yu to follow, and the two of them went out of the small courtyard together.
"The role of the media will become bigger and bigger in the future, Junda should also organize a public relations team of its own, the company can't be so passive every time, you must be prepared before the matter ferments, think of countermeasures, and strangle public opinion in the cradle."
"But at the same time, we also have to do a good job of promoting the positive image of the company, and the public relations team is very important."
"If you can, it's best to use the opponent's public opinion to frame you, ride the wind, keep reversing, and attract traffic."
Jiang Yu in front can still understand, but this one in the back touches his knowledge blind spot.
What is Reversal? What is Traffic?
Li Manjun smiled at him, "It's okay if you don't understand it now, write it down, and you'll always use it in the future."
If Junda is going to go public, it will definitely be used.
Jiang Yu has seen many sides of Li Manjun in the past few days, and knows that she will never talk casually, so he immediately took out the small notebook he carried with him and wrote down her original words word for word.
"Now the public opinion is under control, but the actual problem still needs to be solved quickly."
Li Manjun said: "Let's go to Pu Laoer's family first and clean up the-stirring stick of Pu Lao, and then you and the people here in Sioux City will go to the relevant units to do everything that needs to be done, and restore the logistics line in Sioux City as soon as possible."
"After that, we will work together to assess the loss and deal with the customer's compensation issue."
Li Manjun is glad that this is not the stage of the outbreak of online shopping fifteen years later, otherwise with the volume at that time, without express insurance protection, Junda would have been able to compensate for bankruptcy.
Fortunately, the logistics chain of cold and fresh food is not perfect, and the contract signed with Party A has already indicated that the compensation for accidents shall not be higher than 60% of the total price of the goods, and shall not be less than 30% of the total price of the goods.
It is equivalent to saying that if it is broken, it will pay half of it, and this is still affordable.
In addition, the frozen chain is not worried about spoilage, and now the focus is on the fresh chain.
Thanks for winter, if it weren't for winter, the losses would have been even greater.
However, the delivery speed is too slow, and it is better to give people a little compensation, and none of these big customers on the logistics line can be lost.
Li Manjun doesn't know if she has this face, anyway, she will come forward to negotiate with these big customers with the greatest sincerity.
So, after the two of them united with the people of Pu Lao's second family to solve the-stirring stick of Pu Lao, the soldiers divided into two ways.
Jiang Yu went to the relevant departments to apply for the opening of the logistics line, and Li Manjun and Pu Laoer's wife, who is also the deputy general manager of Sioux City, and the other three Junda branch managers of Sucheng, invited Party A to the hotel for a detailed discussion.
As for how Boss Pu's-stirring stick was solved, of course, it was the same unpretentious process as the two Sun Haiyang brothers.
Party A is eager to know the details of the compensation, but it is very face-saving.
When I saw Li Manjun and Pu's second sister-in-law, I thought that their husbands had gone in, and now only the two of them were left to come out to deal with this troublesome matter, and I couldn't help but feel a little sympathy.
However, Li Manjun's first words were: "You don't have to sympathize with us, my second sister-in-law and I are just acting temporarily, there is no way, Zhao Dong and Mr. Pu will have to come out in two days, but the matter can't wait for them urgently."
Pu's second sister-in-law is also a powerful person, her husband has a soft temperament, and she is always pinched by Boss Pu, and she is the one who charges forward, which keeps half of their family's rights and interests in Junda.
This time there was this incident, and the two brothers completely tore their faces.
Now Boss Pu is surrounded by Pu's second sister-in-law's family, and once the public security organs find out that the truth is related to Pu Da, they can immediately send him in.
Li Manjun, as the wife of the chairman of Junda Group, has privately reached a new cooperation agreement with Pu's second sister-in-law, and they will only be left as an agent in Sioux City in the future.
When the two women join hands, the sky of Sioux City will also change.
Outside the hotel, the sky in Sioux City was still gray, but the rain was getting lighter, and the dark clouds were about to recede and usher in a clear blue sky.