"Brother Fan, what do you always command?" Sun Jiaqi said with a flattering face.

"Well, do you want to join Fanmeng e-commerce as customer service? And then take the opportunity to pick up girls? A certain smile appeared at the corner of Ye Fan's mouth, and he said meaningfully.

Sun Jiaqi continued with a flattering face: "Brother Fan still understands me, you see how I received just now, I have the ability to give you a customer service, it's always okay." ”

"Nope."

Ye Fan shook his head and said seriously: "Jiaqi, I think it's too condescending to be a customer service just to be a customer service." ”

Seeing that Ye Fan still refused to invite himself, Sun Jiaqi was in a hurry, and he said solemnly: "Brother Fan, what you said is not right, let's establish the concept of professional equality, I like to be a small customer service and serve the majority of young girls well." ”

Seeing that Sun Jiaqi was in a hurry, Ye Fan smiled slightly, and said unhurriedly: "Don't worry, you listen to me, I am ready to hire you to be the chief CRM of Fanmeng E-commerce, Jiaqi, in the future, the after-sales maintenance of all female customers of Fanmeng E-commerce will be handed over to you." ”

"Slave obeys, Brother Fan, you can rest assured that all the girls will be handed over to me!"

When Sun Jiaqi heard that Ye Fan finally agreed to join him, he was immediately excited, and he agreed with a serious face.

Then Sun Jiaqi thought of something, and he suddenly said: "Wait, I understand what is chief, but what is CRM?" ”

"CRM is customer relationship management."

Ye Fan explained: "To put it simply, you take the initiative to contact all the customers after the transaction in our online store, let them follow our blog, and you can also ask for their penguin numbers and pull them into the penguin group we have built......

Your daily job is to chat with them, care about their emotional life, occasionally give them a small gift, in short, to maintain their relationship and establish a deep relationship with them. ”

"Shhh...... Brother Fan, are you serious, do you really have such a good job? ”

Sun Jiaqi looked excited, but he also wondered if Ye Fan was teasing him.

"Well, of course I'm serious, your job can not only flirt with girls at public expense, but you can also have an income, it's cost-effective."

Ye Fan patted him on the shoulder, and then said encouragingly: "If you fool customers into paying attention to blogs or entering the penguin group, you will have a commission, and you will be guaranteed to give you 500 yuan every month, and the commission is not capped, and then the customers in the penguin group, you can fool them to come and repurchase, you can raise 3 points." ”

"Cut, Brother Fan, I understand, in the final analysis, it's just a business, in vain I just thought you really let me pick up girls at public expense. Brother Fan, your ultimate goal is to let old customers come and repurchase in a steady stream, right? ”

"Clever, how's it going, do you want to do it?"

"Of course I'll do it, Brother Fan, don't worry, it's just a fool.... Talking about girls, I'm the best. “

Sun Jiaqi patted his chest and assured that the minimum guarantee of 500 yuan a month is not a small amount for college students' part-time jobs, and there are various commissions.

Sun Jiaqi's family is engaged in a small business, he has been exposed to it since he was a child, and what he values more is to follow Ye Fan, and he will definitely have a lot of money in the future.

I didn't see it, it's only been a month since school started, Ye Fan is not only the class president and deputy minister, but also won the championship of the entrepreneurship competition, and now the online store has sold more than 10,000 per day, which is what ordinary students can achieve.

"That's okay, welcome Jiaqi to join Fanmeng E-commerce, come, everyone have a drink." Ye Fan took the initiative to pick up the Coke.

"Hee-hee, Brother Fanduo take care of me." Sun Jiaqi smiled LSP.

Although Zhao Dahao looked down on Sun Jiaqi's lewd smile a little, he also raised his glass.

"Ha, Jiaqi, your kid's job can talk about girls every day, I want to change with you." Lin Wu also picked up the Coke and said with a smile.

"If Jiaqi doesn't do a good job, he can also be replaced." Ye Fan also followed and said, give a little pressure to Sun Jiaqi, that's also good.

"Haha, then I'll wait." Lin Wu laughed.

"It's too late for you kid to please me now, I can introduce you to a few girls." Sun Jiaqi said with a look of LSP.

Seeing that the more they chatted, the more evil they became, Ye Fan warned: "Jiaqi, you are in the penguin group on Want Want, you can't take the initiative to talk to customers about this kind of topic, and you can't tell other people about customer information, this is the bottom line." “

Seeing that Ye Fan said so seriously, Sun Jiaqi nodded seriously, and then said with a smile: "Brother Fan, if a sister is convinced by me, she takes the initiative to ask me to run, this is also okay, right?"

Ye Fan said intriguingly: "Your own private account, how do you want to flirt, that's your business, you are also a college student, you know how to do it." ”

"Hee-hee, I understand."

Sun Jiaqi said with a smile that he seemed to see a lot of girls rushing towards her, and he would soon be able to complete the goal of soaking two girls.

After a few people finished eating McDonald's, Ye Fan suddenly said seriously: "Jiaqi, let me talk to you about how to do a good CRM." ”

"Okay." Speaking of business, Sun Jiaqi also took it seriously.

Based on his own experience, Ye Fan talked in detail about how to do a good job in CRM, such as how to give a little benefit, flicker... Get customers to pay attention to the blog, how to pull people into the penguin colony.

After pulling people in, how to keep the blog and penguin colony active, and how to care about customers... Tips for getting customers to make repeat purchases.

It's still the e-commerce bonus period, the competition is very small, everyone is not short of traffic, and few people pay attention to CRM, but Ye Fan knows the importance of CRM, after he circles his fans, at least in the future, he doesn't have to be cheeky to find old classmates to swipe orders.

He directly posted the link of the new product to the blog and the penguin group, gave the old customers a little discount, and the new product could break zero in an instant.

Moreover, allowing old customers to place orders not only has an accurate portrait of the crowd, but also has a higher weight, which has a greater effect on the rapid growth of the store.

Ye Fan plans to make the I eat Sydney blog with tens of thousands of fans into Zhu Rongjun's personal blog, and then he will also build the official blog of Fanmeng E-commerce, which will be handed over to Sun Jiaqi to help maintain after he has done a good job.

Because he is going to open a few more online stores, both the old store and the new store need to select models to take photos and put them on the shelves for operation and promotion, and he himself has to be busy with this series of things.

Ye Fan told Sun Jiaqi about his plans and skills.

Sun Jiaqi nodded frequently during listening, although he was not a junior brother, Ye Fan was an old driver after all, and he not only understood a lot of C

m professional knowledge, even in flirting with girls, he has benefited a lot and learned a lot of skills.

While the two were talking, Lan Mengmeng had already come over.

Sun Jiaqi saw Lan Mengmeng's beautiful face, although he was still shocked, he smiled, and he had no idea of being jealous with Ye Fan at all.

When a person surpasses you a little bit, you will still be jealous, but when someone surpasses you by 108,000 miles, you will not be jealous.

The current Sun Jiaqi is in this state, he already admires Ye Fan very much, and he has long lost the idea of competition.

Ye Fan just wanted to end the chat, he suddenly remembered a key fan, this person is still more important, and he hurriedly reminded Sun Jiaqi to pay attention to maintenance.

"I eat Sydney's penguin number, I have added more than a dozen true love powder, but the most important thing is this pink little pepper, she actually loves to eat small peppers......"

Sun Jiaqi squeezed his eyebrows and whispered: "Brother Fan, you are really amazing, even the tens of millions of fans who love to eat chili peppers are all your fans, I must do a good job and help you manage the harem, but you eat meat, don't forget to give the soup to the little brother." ”

Ye Fan glanced at the quiet Lan Mengmeng, and then said meaningfully: "Aren't you going to soak two girls?" I love to eat little pepper and I happen to be twin sisters, so it's up to you to see if you can win it. ”

"Hehe, Brother Fan, if you don't eat it, then I'm welcome."

Sun Jiaqi also noticed Ye Fan's small movements, he thought to himself that "I love to eat little peppers" is a simple one, and his appearance is not as good as Lan Mengmeng and Wen Lan, but there are two people, one plus one is greater than two, which is not bad!