Chapter 229: The New Criterion of Losing One and Paying Ten Attracts Big Bosses
After Su Ye used "lose one and lose ten" as a gimmick, more people really chose Lightspeed Express, and now several couriers have to send out more than 100 orders every day, half of which are local orders, which only need to be delivered in the same city, and some are foreign orders, of which the destination is mainly Zhejiang Province.
The reason for this, in fact, is not difficult to understand, these two years are the rise of e-commerce, and the civet dog rose in Zhejiang Province, so most of the online store owners in the early years were locals.
At that time, these online sellers usually chose the clothing industry with a smaller cost to enter the game, and today's Huacheng has nothing, more garment factories, so a close cooperative relationship has been formed between the two places.
The shopkeepers in Zhejiang Province need the supply of goods, so they call these clothing wholesalers in Huacheng, and the clothing wholesalers in Huacheng will send samples to these shopkeepers to see, and if they are satisfied, they can place orders in large quantities.
Therefore, most of these orders are sample lists.
In recent days, Guan Xin, the boss of Lightspeed Express, has discovered such a strange problem.
When he was in a meeting at the headquarters, he could often see the couriers under him yawning, and when he asked, he realized that it was the workload that had increased these days.
Originally, for the express station, the increase in the volume of express delivery was a good thing. It's just that after checking that these couriers were sent by Huacheng, these managers couldn't help but have some doubts about whether it was real data.
"So who's doing business in that part of Flower City?"
"Boss, it's Meng Jie, but we are also very strange, last month he came to the head office for a meeting and complained that it was too difficult to develop business there, and the pressure of competition was too great, why did the express delivery volume suddenly rise so much this month."
"Boss, didn't you announce a year-end order sprint last time? In these three months, the express station with the most business volume can get a reward of 100,000 yuan, and I suspect that Meng Jie wants to take this money."
Accounts differ and opinions vary.
They can't help but be suspicious, after all, there is no special situation, the volume of express orders will not skyrocket, it will only go up little by little, and the situation in Huacheng is too abnormal.
"Meng Jie? Vice President Cao, in this case, you can go to Huacheng to see what the hell he is doing."
"Okay, Mr. Official."
The next day, Vice President Cao came to Huacheng.
Out of caution, he did not come to Meng Jie, but came to the express station managed by Su Ye according to the location where the express was sent.
As soon as he arrived, he was a little surprised, because there was still a long queue here.
"Hello, sir, are you going to send it? Please fill in the information first."
Vice President Gao did not directly reveal his identity, but he wanted to know why this new express station could attract everyone to place orders?
"Hello, it's the first time I've come to you to send a courier, I don't know what the price is?"
After hearing the other party's patient introduction, Vice President Gao deliberately made a mistake: "The prices of other companies are not so expensive, and your family is so expensive, I don't want to send it anymore."
"Sir, you get what you pay for, expensive is expensive, the reason why we charge is expensive, it is because our service is better than others, and the protection of customers' goods is also the first, don't you want to send goods to be delivered safely?"
"Well, that's a good thing to say."
Vice President Gao nodded, it seems that this express station has undergone professional training, and does not emphasize the price, but only the service.
"But how do you ensure the safety of the goods I'm going to send, and what if you lose them in the process?"
"Oh, we're losing one to ten."
"Ten for one?"
Vice President Gao was a little frightened.
The company's training did not talk about this aspect, after all, no express station dared to be so bold, lose a piece and lose ten pieces, so the company must not pay death?
Now he finally knows why the volume of express delivery here can skyrocket, after all, this sentence is too tempting for customers.
"What about your boss, I want to see your boss."
Vice President Gao feels here
The boss is too bold and reckless, and now he has to show up to guide him.
Soon Su Ye returned to the express station.
"You're in charge of this delivery station, aren't you? My name is Gao Yun, and I'm the vice president of Lightspeed Express."
"Oh, Mr. Gao, hello."
Su Ye was very happy to hear that the other party reported to his home, he didn't expect the high-level to come to the door so soon, it seems that this time he must perform well to be able to get more power from them, so as to manage more express stations.
"Stationmaster Su, you are a franchisee of our Lightspeed Express, but it also has to say that the rules of our company's express delivery, our company has clear regulations on lost and bad parts, and the maximum compensation is three times the value of the goods, you are simply ignoring the company's rules by doing this, we have to consider whether to cancel the cooperation with you."
They use this method, although the express volume can skyrocket in the short term, but Vice President Gao can't predict the consequences of this matter, if there is a large-scale loss of goods in the future, it is estimated that it will collapse the company.
"Vice President Gao, as far as I know, Lightspeed Express should have existed for almost ten years, why did it develop smoothly back then, but after so many years, your business scope is still limited to Central China? On the other hand, many up-and-comers are attacking cities everywhere, and their business scope is far beyond yours."
Su Ye asked directly.
"Stationmaster Su, are you trying to educate us?"
Vice President Gao saw that he was so young and a newcomer who had just started couriers, and he was immediately a little dissatisfied.
"It's not education, it's advice, in the final analysis, it's because the decision-makers don't have the courage, you should also know that the company's express pricing is expensive, but your compensation method is still the same old-fashioned, that is, you want to make more money, but at the same time don't want to take on more responsibility, so under the same conditions, why should consumers choose you? .z.br>
Now there are a lot of entrants in the express delivery industry, it is not ten years ago, it was just starting out, there may be a lack of funds, and it is very okay to lose a loss of three times.
But as things stand, if we can change this rule a little bit and make it tenfold, it can be an advantage to attract customers."
"What you say does make sense, but what happens ......"
"I said, you don't want to have more money and don't want to bear the obligation, after setting the rule of losing one to ten, you should also force the internal growth, since you are afraid of losing too much loss, so you should do a better job in the transportation process, standardize the staff, make their work process more in line with the rules, reduce the occurrence of accidents, so that you can not only earn money, but also improve the quality of the workforce."
Su Ye explained his reason for doing this.
was a little moved by his words, and Vice President Gao immediately made a phone call to Guan Xin.
"That's right, this young man has a future, it just so happens that colleagues from Shencheng and Zhucheng are going to come back to make a work report, so that they don't have to go back to the headquarters, I will go over in person in the afternoon and let them all come to Huacheng to make a report."