007 Common Misconceptions

Li Shukai also knew that Cao Hongjun's transfer was probably because the headquarters wanted to focus on cultivating him.

Regardless of whether Cao Hongjun came to the community to learn some management techniques, or gold plating, or to take root here, Li Shukai felt that what he should do was to do his best to cooperate with the new director's work.

In fact, Li Shukai prepared a large basket of property introductions, because the previous property directors also received them by themselves, but when he saw Cao Hongjun's face younger than the one on his resume, and there was a statue of fireworks missing on his face, these official words were naturally swallowed.

So, the lack of meetings and politeness that Cao Hongjun thought was very redundant, but it made him look at this Captain Li with admiration.

"I came early to familiarize myself with the work of the property in this community."

He then uses the word "pleading":

"I sincerely ask for your support and help, and I sincerely accept everyone's criticism and supervision of my work."

However, Ke Xu greeted him with a smile: "It's good that the director is here!" Now our work is much easier, I have already sorted out your desk for you, and I have also sorted out the problems that the community has encountered recently and put them in the folder. ”

Fortunately, she did her homework ahead of time.

"Great work! I'll see later. Cao Hongjun nodded at Xiao Ke, showing an approving gaze.

"Which side is closest to our dormitories?" Cao Hongjun turned around and asked Li Shukai.

"Turn right and get closer to Phase 2. Why don't I take the director to familiarize myself with the community environment? ”

"That's the best."

Cao Hongjun smiled, people talk well with each other, and they will naturally get along well.

Following Li Shukai's guidance, Cao Hongjun walked faster.

The overall structure of the community, the location of each unit building, and the scope of the business circle, Cao Hongjun is familiar with it.

On the way, he affirmed the work of the property management staff in the previous stage, and at the same time he also proposed some work that needs to be improved in the community.

When he walked to the main entrance of the community, Li Shukai said: "Director, this is the main entrance of our community." Most of the people who go to work come and go from here, as the subway entrance and bus stop are nearby. ”

Cao Hongjun nodded and said, "Well, I know." That's how I entered. What's the name of the staff on duty today? ”

"His surname is Liao, and he seems to be a little fat, and we all like to call him Liao Fatty."

Cao Hongjun nodded and responded: "Well, it's quite vivid." ”

Liao Fatzi, who had been watching them chatting, felt that his legs were a little sore, this young man turned out to be their new director?

He even intercepted the director to register and what he was doing in the community, which happened two hours ago.

What a shame......

Cao Hongjun is like someone who hasn't happened.

He then asked Li Shukai: "Arrange one or two property personnel to communicate with the owner of the beauty shop to see if the advertisement of the beauty shop can be removed." If I can't communicate, I can apply to a higher law enforcement agency for assistance. ”

Cao Hongjun knows very well that many property personnel require rectification, and when they meet reasonable owners, the problem can still be solved. If you encounter a landlord who refuses to cooperate, all the property can do is to give feedback to the relevant authorities.

"Report director, the owner of this beauty shop is the old owner here, and he has a wide range of contacts, and he is the one who wore red clothes this morning."

Liao Fatzi's mouth is fast, and Cao Hongjun is still very impressed when he mentions the red skirt.

However, he said seriously: "We should pay attention to the image and environment at the entrance of the community. If the owners of other business districts still want to put the signboards of the hotel or the signboard of the hair salon here, what do you think will become of our community? Either way, we have to solve this problem. ”

Liao Fat shrugged and had nothing to say.

Cao Hongjun also knows this problem, I believe it has been delayed for a long time, and I believe that the previous property directors have also discovered this problem, but it has not been solved.

Judging from the attitude of the security guards, the property management of this community is still quite loose.

He turned back to Li Shukai, who looked a little ugly, and said: "There are some problems that can be solved directly if it is not the property company, and our property personnel can continue to reflect with the owner or relevant departments until the matter is resolved." ”

"Hmm!"

Soon, Cao Hongjun held the "first meeting meeting" of the property personnel of the community in the conference room of the management office.

Except for the absence of the security personnel who needed to be on duty, all other personnel attended on time.

"The headquarters arranged for me to serve as a property director in the community because of my high level of trust, this position is a heavy responsibility and a heavy burden, and it is also a major test for me."

Cao Hongjun said that he would never disappoint the group's entrustment and everyone's expectations.

The property staff at the scene also felt very curious about this young director, after all, he came from the headquarters, and he spoke very capably and calmly.

"In response to the complaints of the owners of the community and the problems reported by our property personnel, our management office has made corresponding rectifications today. Here I would like to mention a few important issues that must be addressed immediately.

The first is about the access control card and the password lock of the unit building, all of which are demagnetized first, and each household is limited to three door cards, and the owner or tenant must take the relevant certification materials before they can be updated and used. ”

Cao Hongjun's words fell, although the people at the scene did not whisper, but you look at me, I look at you.

There are things written in my eyes.

"There is also the problem that there is an owner on the 23rd floor of Building 13 in the first phase who stacks the miscellaneous items and shoe racks that he does not use in the corridor. In the afternoon, Captain Li and I will come to the door to communicate in person. ”

Cao Hongjun understands that the property staff have come to the door many times to dissuade the residents from occupying the corridor to place sundries, but there is no effect.

Cao Hongjun unscrewed the lid of the mineral water, took a few sips of water, and continued: "I said that some problems cannot be solved directly by the property management company, and the property management personnel and owners need to continuously report and solve the problems together with the relevant departments.

Here, I would like to emphasize and add to you the common misunderstandings of property owners about property management:

1. Mistaking the property company as a property rights unit

2. Mistaking the property company for a real estate developer

3. Mistaking the property company as a relevant functional department of the government

4. Mistaking the property company for the relevant operator

These misconceptions make many property owners put the blame on the property management company when they encounter any housing-related problems, believing that the property is the only responsible party, and even refusing to pay the property fee on this ground. This makes our property company dumb and can't say what we are suffering.

I also asked Xiao Ke to classify some of the things that everyone encounters in daily life, so that everyone can effectively feedback and solve them.

I hope you can understand the reason and avoid related misunderstandings in the future. ”