The three returned to Digra.

On the way from the office to Chandan's dormitory, there was a small Egyptian supermarket, which was somehow named after them as "Blackheart Supermarket", but everyone frequented it. Qian Dan wanted to buy some biscuits or something as spare food and grass for overtime, so he got out of the car at the door of the "Black Heart Supermarket" and walked in alone.

He took two packets of biscuits and a few boxes of yogurt, and suddenly saw Lao Xie standing there blankly across the two shelves. He was about to sneak over and pat him, when he saw a woman bending down to pick a fruit stand up, holding a fresh fig in her hand and asking, "What is this?" ”

Qian Dan saw this short-haired, round-faced woman in the cafeteria, who should have been a colleague who had just arrived in Cairo.

Lao Xie's body was motionless, and there was a bit of tenderness in his voice: "Fig, haven't you seen it before?" The place of origin is Egypt, and it is especially delicious when you take it back and put it in the refrigerator to ice it. ”

"It's ripe, isn't it? The skin is cracked, it's so ugly, it's so soft. ”

Qian Dan reflexively turned around and left, and walked out of the supermarket door quickly.

As he walked towards the dormitory, he smiled from ear to ear, and thought to himself, "Why did I make myself run away like a thief?" This girl seems to have just arrived in Egypt? Okay, you sanctimonious old Xie, don't you have a wife and children? Hooked up so quickly? ”

After Qian Dan returned to the dormitory, he rushed to the refrigerator, took two figs that Lao Xie stored in it, broke them and ate them, and sure enough, he felt that they tasted great.

Half an hour later, Lao Xie returned.

Qian Dan said: "I originally thought that the figs you bought were so ugly that I lost my appetite when I looked at them, but now I find that the ice is really delicious, why don't you tell me?" Heavy color and light friends, whose sister is that? ”

Lao Xie was stunned for a moment, reacted immediately, and showed his signature honest smile: "Classmates, classmates who joined the company together." ”

That woman's name is Yan Lili, and she is really Lao Xie's classmate when she was studying at Nanjing University of Posts and Telecommunications, but she is more than just a classmate. She was the goddess of Lao Xie's entire dormitory, and she was also Lao Xie's crush, but she became the girlfriend of the brother who slept on Lao Xie's top bunk.

"Weizhong" recruits fresh graduates for target colleges and universities every year, and the three of them joined "Weizhong" together after graduation, but the brother was left in the Nanjing Research Institute, and Yan Lili and Lao Xie went to Shenzhen. Later, Yan Lili married that brother. Later, she divorced him.

Lao Xie said: "That brother is too arrogant, he took Xiao San back to his new house for the night, the word 'Xi' is still posted on the bedside, and the wedding photos of the two are still staring at the wall." Yan Lili's family background is good, she has had a smooth life since she was a child, she planned her future early, but she didn't plan for this matter. She flew back to Nanjing for a vacation on Qixi Festival last year, and found that there were multiple lipsticks at home, a mask there, and finally a 'T-Back' came out of the bedside table. ”

"Xiao San put it on purpose, right? So ruthless! ”

"It should be. She didn't recover for a long time, and she felt sad to stay in China and see anywhere, so she applied to come overseas. ”

"So you're going to take advantage of people's danger and heroically save the United States?"

"Get out!" Lao Xie scolded, and went back to his bedroom with a smile.

In those days, Qian Dan seriously handled every email he received, and he had to deeply understand everything and everyone behind the email. Lao Xie will be transferred back to China at the end of the year, and he wants to pick up the burden of the previous two people as soon as possible.

There are various "matrices" in the management system of "Weizhong". For example, Qian Dan's solid line supervisor is Lao Han, the leader of the technical service of the regional department, and the dotted line supervisor is Lao Wang, the leader of the industry line of Shenzhen organs; Qian Dan's solid line subordinates are Lin Han and Ammar, who have a human relationship with the software service of the regional department, and his dotted line subordinates are the leaders of the software services of various subsidiaries such as Sultan Cao Song and Iraqi Liu Tie.

Under matrix management, communication is even more important. Qian Dan made at least one round of phone calls to the brothers in the software service of each subsidiary every week, hoping that everyone could always be on the same channel.

He found that some supervisors in the surrounding departments were accustomed to bypassing them and going directly to Lao Han for help, which was also one of the reasons why Lao Xie was passive in his work before. Bad news should be told to your supervisor, if you always have your supervisor receive the news first, and then question yourself, then you will definitely fall into a passive situation.

Qian Dan knows the character of "Weizhongren" and knows the necessity of pushing the problem at a higher level in this company. Although he was tired of the fact that he was often "punished" when he promoted problems internally, and he often labeled the other party as "not customer-centric" and "problematic in his work style", he still decided to treat others in his own way and pull back some people who habitually bypassed them.

Qian Dan aimed at several goals, deliberately sent the emails seeking the support and cooperation of the other party directly to the presidents and vice presidents, and often directly asked all the leaders for help, and at the same time copied the emails to a large number of unrelated people. He also seized the opportunity to send an email to the leaders of various parties, and put the big hat of "not customer-centric" and "neither the ability nor the desire to communicate effectively with key customers" on the head of an account manager who looked quite strong.

Every time he sent such an email, he felt awkward, but the trick really worked, and soon he became even busier, the phone rang all day long, and all the divine problems related to software services were concentrated on him.

One day at noon, Qian Dan and Lao Xie had the same smell and wanted to eat bibimbap on a whim, so they went to the Korean restaurant called "GAYA" next to the "American School" and shared a rare leisure noon.

I don't know if I ate too much Korean kimchi, but when I returned to the office, Qian Dan suddenly felt sick to my stomach and went into the bathroom.

As soon as I sat down on the toilet, my phone rang. There was no clue on the phone: "You are now taking over from Lao Xie and responsible for the technical service of software products, right?" ”

Qian Dan asked: "Who are you?" ”

"Sultan Chen Yongsheng."

"Ouch, it's you, pretending to be a ghost, I didn't hear it."

Chen Yongsheng's voice was still cold: "Do you know that your upgrade in Sudan failed? ”

The previous night, the software product underwent a software version upgrade in the system of "ST Telecom" in Sudan. In order to minimize the impact on user calls, the upgrade operation of telecom equipment is generally selected when the industry's default traffic volume is small. In China, the official upgrade operation is to start at 0:00 sharp, and must end by 6:00 a.m. to resume normal communications. Otherwise, the upgrade will be declared a failure and revert back to the old version.

This upgrade in Sudan is the first time they have operated on the ground, and it was not difficult to upgrade, but "Weizhong" had problems with "ST Telecom", and the maintenance personnel of "ST Telecom" delayed until more than two o'clock at night before arriving at the scene, and the upgrade operation began at three o'clock. As a result, the operation time was not enough, and seeing that the upgrade was not sure to be successfully completed at six o'clock, Cao Song immediately decided to revert the system back to the old version according to domestic practice.

Qian Dan said: "Of course I know! Cao Song called me early in the morning, saying that the customer arrived at the site too late and did not have enough time, so he reverted. It is also that we did not consider it thoroughly, and did not have a clear upgrade plan with the customer in advance, and the details of the cooperation. I was just thinking that the acquiescence of the Sudanese industry may not be the same as at home, and that they are going back too hastily. Eat a trench and grow wise. ”

Chen Yongsheng was a little excited on the phone: "You said it lightly, do you know that the customer's CEO is angry today?" Their upgrade is in preparation for next week's marketing promotion, and if it really affects the customer's market operation, we are in big trouble. Competitors are seizing this opportunity to make a fuss, and you have no sense of competition at all! ”

As soon as he heard Chen Yongsheng buckle his big hat, Qian Dan was suddenly annoyed: "Won't we just go up in two days?" Are you competitive? Don't you button your hat indiscriminately, what are you doing with so much nonsense? Do you have any specific suggestions? ”

"The subsidiary asks Mr. Wang of your headquarters to come to Sudan to apologize to the customer, don't let the matter ferment any further!"

Qian Dan didn't think it was necessary to move the old king: "Do you want the king to come to the sultan for this?" Isn't this upgrade failure due to the lack of thoughtfulness and organization on site by the customer and us? ”

Chen Yongsheng had a plan: "Brother, it's not just a problem with the customer's cooperation, but also a problem with your version, which delays Cao Song and them a lot of time." We gave feedback to the home, not to mention the problem of customer cooperation, but to say that the version was not fully tested at home, the quality was poor, and a lot of time was delayed in the field to test and verify. ”

Qian Dan disagreed: "Is this necessary? ”

"Absolutely! Lao Dan, you think clearly, 'Company F' is desperately trying to fight for the customer's side, in case their friendly customers take this incident as a handle, promote within the customer, and replace our equipment with the equipment of 'Company F', can you and Cao Song bear this responsibility? If we don't call it out, it's all our responsibility. Let's call louder first, what's wrong with letting the company's leaders come to the scene to put out the fire? The pressure cannot be carried by the brothers on the scene, and it must be passed on quickly. It's not wrong to say that your R&D version hasn't been fully tested, and it's not too much to blame them. ”

"The version that has been developed has not been fully tested, isn't it because your needs are too urgent? The customer himself does not have a plan, saying that tomorrow to engage in marketing promotions will be tomorrow to carry out marketing promotions? Throw a smoking grenade at every turn. ”

Chen Yongsheng interrupted him and said, "I have already sent an email to Mr. Wang, and Lao Zhong will call him in person, so you don't need to come forward to coordinate." You go and report to Lao Han orally, just say that you suggested that Mr. Wang come to Sudan, which shows that you are standing on the front line, anxious about the needs of customers, and have the wolf nature to promote problems. I didn't call you to ask for help, I was afraid that when the time comes, Lao Han will ask you that you don't know the situation and make you passive. ”

The two of them discussed on the phone for forty minutes before hanging up, and Qian Dan sat on the toilet for forty minutes.

He returned to his seat, and Lao Xie, who was sitting next to him, looked at him: "You paid for long enough?" ”

Qian Dan said depressedly: "Get out of your paid, you can't be at peace with any, and you have hemorrhoids." ”

As soon as he received the email, he saw an email sent by the Lord to Lao Wang, with a large number of other leaders copied. The headline of the email read, "Sudan Market 100,000 Urgent!! Will developing a low-quality version lead to the loss of our efforts??? The red and bold lines in the body of the email are particularly eye-catching.

Qian Dan knew in his heart that Chen Yongsheng could not call him and poke him out by email. The reason why I called him first was indeed because I was worried about his feelings and was afraid that he would be passive.

Two days later, the king flew to the Sultan.

He came and went in a hurry, flying from Hong Kong to Dubai, Dubai to Khartoum, and flew away after less than 24 hours in Khartoum. However, the results of visiting customers were good, and the second upgrade went smoothly, and a crisis was resolved.

Qian Dan felt that he had not kept the peace of the party, so he made a phone call to Lao Wang to ask for his guilt.

Lao Wang said: "I went to Sudan and found that it was not easy to find brothers in Africa! Your living environment is difficult, the competitive environment is difficult, the customer environment is difficult, everything is difficult! What difficulties do you have, just call for artillery fire! ”

"Customer-centric", "trembling, walking on thin ice" has always been the core values of "Weizhong" and the attitude towards customers, and it is also the root of "Weizhong" from victory to victory.

In Cairo in August, there is still a heat in the evening.

Lao Xie returned to the dormitory, and as soon as he pushed open the door, he yelled at Qian Dan, who was sitting at the dining table: "What are you doing?" ”

Qian Dan was taken aback by him and pointed to the two computers on the table: "Copy the things from the work computer to my personal computer and make a backup." ”

"Are you so bold? Copy company documents to your personal computer! Not afraid of being caught in an information security violation? ”

Qian Dan muttered: "If the computer is broken once, I'm scared, just make a backup regularly." I asked my brother in the information security office privately, I used a direct network cable to copy, the company can't find out, the network port is so large as a day's data. ”

Lao Xie had an incredulous expression: "Do you still have such pig teammates in the Information Security Office?" What is the amount of data? You be careful, the company's information security monitoring software is becoming more and more powerful, and it was not possible to detect it in the past, but it may not be impossible to detect it now. Do you know Li Yongjia? CCIE, the kind of CCIE that came out in the early days, not the kind that came out later, is a very good network expert, bored on a business trip in the UAE, downloaded the film with the company's computer, was monitored by the company's software, and was fired. ”

Competition in the communications industry is becoming more and more fierce, with several companies competing openly and others using dishonorable or even illegal means to fight in the dark. Forced by the external environment, "Weizhong" pays more and more attention to the protection of its own information assets, and mercilessly punishes information security violations.

Qian Dan was really a little scared: "Okay, I won't copy it, and I didn't copy the classified document in the first place." ”

Lao Xie lowered his voice: "You should have a confidential document in your computer, right?" Be careful, there are internal ghosts in the regional department, and they are about to be strictly investigated. ”

"There's an inner ghost? Really? ”

"We lost two orders in Egypt in a row, and both of them were lost to 'Company F'. One of their two orders is lower than ours and only $100,000 lower, and the other is lower and only $200,000 lower, which is likely to know the bottom line of our offer. There is also the theft of the Syrian subsidiary last time, the leaders feel very strange, and it may be that there is internal collusion. ”

The Japanese restaurant on Zamalik Island suddenly appeared in Qian Dan's mind, and the night when he and Zeng Zijian, Brother Wang, and Shishi staggered together.