Chapter 6: Snowdrops
[Trouble: It's not easy to work part-time! 】
Suddenly, a large number of customers walked into the café, a few of them ordered directly at the bar, and a few of them were ordered by Yang Lishu at the table.
Lin Xiaoqi couldn't be busy all of a sudden, so Yang Lishu helped him make some simple ones at the bar. There was a table of coffee for four people that happened to be made together, and Yang Lishu was still busy, so she asked Ai Shangni to bring it to the guests.
This is normal for a trained waiter to serve four cups of coffee. But Ai Shangni has never trained, let alone said, she has hardly carried or lifted heavy weights in her life. So, the four cups of coffee in front of her seemed to be very heavy to her.
With a little apprehension, she still went out with four cups of coffee, and after walking, she found that it was not heavy, but she had to be very careful, and she felt that she would spill the coffee if she was not careful.
The road was smooth and smooth, and she was about to put the tray on the side of the table, about five centimeters high, and somehow, as soon as her right hand was released, the whole tray fell directly off the table.
The coffee in the cup was so shaken that it splashed out instantly, so fast that it was too late for the guests to dodge, and the coffee splashed on the clothes of the man on the far right.
"I'm sorry, I'm sorry!" Nervous, Ai Shangni hurriedly took out a white rag from his apron pocket and gave it to the guest.
"Did you get burned?" One of the female guests asked the man who had been splashed.
"Nope."
The red-haired female guest closest to Ai Shangni glared at her eyes and said fiercely: "How do you serve the coffee, what if it gets hot, it's clumsy." ”
"I'm really sorry, I'll take you to the bathroom to clean up, right?"
Ashamed, Ai Shangni watched the man's pure white shirt spilled by the coffee, which made people unbearable to look at it directly.
"No need. Keep these two good coffees and re-serve the other two. ”
The man was still quite pleasant, he took out a few pieces of paper to wipe the splashed place, and he didn't get angry with Ai Shangni.
But he didn't give up on the red-haired woman who was sitting, "What's going on, call your store manager." ”
Their position was some distance from the bar, and Lin Xiaoqi and Yang Lishu, who were making coffee, almost didn't hear what was happening here, until the red-haired woman's noise became louder and louder, which attracted Lin Xiaoqi's attention, put down the work in hand and rushed over.
Lin Xiaoqi, who immediately realized what had happened, hurriedly apologized to the guest, "I'm really sorry, are there any burns?" ”
"Nope."
"Fortunately, our little sister was not familiar with the first day of work, and made such a mistake, which caused such an unpleasant experience for you. Our store manager is not here, I will compensate you for him, the coffee will be re-served to you immediately, please wait. ”
Except for the red-haired woman, the other three all accepted Lin Xiaoqi's apology, only to see her speak again: "Look for yourself, the white shirt was scrapped like this, did you apologize and change the coffee to think about it?" ”
The man who was splashed with the coffee grabbed the red-haired woman's hand and wanted to calm her down, but she completely ignored it and looked at Ai Shangni and Lin Xiaoqi fiercely.
Lin Xiaoqi frowned, he has been engaged in this business for many years, and he has met all kinds of customers, he has long been unfazed, but today he met such a difficult guest, it is estimated that the other party wants to compensate for the cost of the shirt, and the texture of the shirt is estimated to be not cheap, what should I do?
Ai Shangni, who was standing on the side, also thought about how to solve this matter, and since he did not accept the apology, he would solve it with money compensation.
Just as she was about to speak, a boy with extraordinary bearing approached them, "Little Brother Qi, what's wrong?" ”
Ai Shangni looked at the person who came, his eyes lit up, wasn't the boy the person he bumped into on the first day he came to school, how could he appear here, and he still knew the people in the store?
Lin Xiaoqi attached himself to the boy's ear and briefly explained the matter, and he understood it clearly.
The red-haired woman was going to continue to be furious, but the boy who came here had a lot more aura than Lin Xiaoqi, and her arrogance was instantly reduced by more than half.
The boy politely bowed slightly to the guest, "Hello everyone, I'm a friend of the owner of this café. I apologize to you for such an unpleasant accident, and I'm sorry for him. Tonight, you will be free of charge in our store, and you will be given a few 50% off coupons, which can be consumed before the expiration date. In addition, the dry cleaning fee of this customer's clothes is also taken care of by our store. ”
The boy gestured to Lin Xiaoqi to glance, and he ran back to the bar.
The red-haired woman wanted to say something more, but she didn't dare to say anything more with the humility and politeness of the boy, and the constant glances of the man sitting on the other side.
The boy turned his head and asked Ai Shangni, who had been watching quietly, "Does the guest have a little dessert?" ”
"Nope." She replied timidly.
"We'll give each of the guests a dessert." As he spoke, he looked at the guest and asked, "Do you have any favorite desserts?" ”
The man who was spilled coffee said, "We two men don't want it, see if they want it?" After speaking, he looked at the red-haired woman opposite.
The red-haired woman with a stinky face stopped talking, and the woman next to her smiled and said to the boy, "Why don't you give us two cheesecakes?" ”
"Okay."
At this time, Lin Xiaoqi took a business card to the boy, and the boy handed it to the guest, "This dry cleaner has a cooperation with our café, you go with this business card, and the dry cleaner will give you a dry cleaning for free." ”
"Okay, thank you!"
"No thanks, I wish you all a happy meal!" The three of them bowed slightly and then retreated.
The polite apology, the sincere compensation, the guest fully accepted, and the red-haired woman did not dare to pursue it anymore.
The three of them returned to the bar, which can be regarded as a sigh of relief. Yang Lishu asked them, "What's the matter, has it been solved?" ”
"It's good that Yiqiao is here, otherwise it can't be so simple."
Lin Xiaoqi shook his head helplessly, this is the most difficult customer he has encountered since the store opened.
"I'm sorry, it's all my clumsiness." Ai Shangni looked at everyone depressedly.
Originally, she would be nervous when she encountered this kind of thing, and she was no exception, Lin Xiaoqi hurriedly comforted her: "Don't think about it, get busy first, and talk about it later." After speaking, he walked over and took over Yang Lishu's coffee-making work.
"Sister Lishu, you go outside, I'll come here." This is the boy talking.
"Okay!"
The boy then said to Ai Shangni, "You stay at the bar to help." ”
"Okay." Ai Shangni walked to the cleaning pool to wash the dishes, and did not dare to ask more, they would call her when they needed her.
It was probably busy for more than half an hour, and there were fewer customers entering the store. The boy greeted Lin Xiaoqi, and took Ai Shangni into the only box where there were no guests.
"Sit down." The boy handed her one of the two glasses of water.
She was still a little nervous in her grip on the glass, "Thank you!" ”
"Nervous? Drink saliva when you're nervous. ”
The boy also picked up the water cup and took two sips as he spoke, and she also picked up the water cup and took a sip lightly.
She remembered that she hadn't thanked him yet, and said, "Thank you for helping me out." ”
"No thanks, yes."
The rest of the box was at the innermost point, a little away from the hall, and the movement of the hall was barely audible. What's more, this is a high-end and quiet café, in addition to the sound of making coffee, there is also soft music transmitted in all corners, and other sounds are relatively small.
The boy looked at Ai Shangni, who was a little restrained, probably because of the accident that had just happened, and he was very silent, and the silent two made the atmosphere of the box a little embarrassing.
"Let me introduce myself, my name is Duan Yiqiao, the Yiqiao where the Yiren cross the bridge."
Ai Shangni looked up at him and repeated his name, "Yiqiao." He nodded.
She couldn't stop blinking her eyelids, the name was so familiar, she remembered that she seemed to have heard Situ Bingling and others say it, and she bumped into him in the school, right?
He seemed to see what she was thinking, "Did you hear someone say my name?" ”
"Yes, do you know Situ Bingling?"
Duan Yiqiao smiled, his eyes full of gentleness, "I know, and I know each other very well, and I am very familiar with those people around her." ”
Ai Shangni felt very incredible, they were all people he knew. His bright eyes captivated her, causing her to stare for a long time without squinting.
"So shocked?" He picked up the glass and took another sip of water.
She came back to her senses and took a sip of water from her glass, indeed a little surprised. But she was fascinated by the bright smile he had just had.
The time she bumped into him, he was too cold to smile at all. And when he just broke the siege for her, the sincere smile he showed was a 'fake smile' if it didn't sound good.
Only the smile just now made Ai Shangni feel so natural, and under the warm light, he looked so warm and charming.
It's very different from the one I met for the first time.
"So you're in the same grade as us? Also from the Department of Management? ”
"In the same grade, but I'm from the College of Engineering, majoring in architectural design."
"Oh~ That's it!"
"Can your body still bear this kind of work?" He started talking about the purpose of looking for her in.
"Okay."
"That's good, is it stressful to go to work for the first time at night?"
She shook her head slightly, "I'm not nervous, but I'm a little nervous when that accident happens." ”
"It's normal, even old employees are occasionally careless, but they just run into more difficult people at night. Let me ask you, if the guest just now does not accept the apology and compensation, and you must compensate, what will you do? ”
Without thinking, she replied, "Then compensate." ”
"If the customer's shirt is not of high value, you can choose to compensate, but if it is a shirt customized by a top brand with a high value, will you continue to compensate?"
"Compensation, otherwise the guests continue to make trouble, wouldn't it be embarrassing?"
"Do you know the price of a custom shirt?"
She nodded, "It's clear, the ordinary ones also cost thousands of yuan, and since they are customized, it is not surprising that they are tens of thousands." ”
She replied clearly and fluently, it was his turn to be incredible, if he didn't know the price, it would be fine, knowing the price, he could blurt out and choose compensation.
He almost wondered if she was really here to work? Others work, not to mention hundreds of yuan in compensation, people who earn hard-earned money are distressed in the face of dozens of yuan in compensation.
"Do you want to train yourself or do you need to make money?"