As a contemporary college student, they have a wide range of Internet knowledge and news, so Li Na and Zhang Chao have a certain understanding of the word "bad reviewer", and they can understand it immediately when they say it.

But Liu Mancang and villager Shuqiang, they were very puzzled when they heard the word "bad reviewer", and they didn't even understand the conversation between Li Na and Zhang Chao.

Villager Shuqiang asked directly: "Bad reviewer? Village Chief Li Na, Teacher Zhang Chao, what are you talking about this bad reviewer, why do they want to take pictures of the same batch of rotten and defective mountain goods, and then target our online store? ”

Although Liu Mancang is much stronger and more stable than the villagers, he also cast questioning glances at Li Na and Zhang Chao.

And Zhang Chao and Li Na, because they have had more contact these days, they can't help but have more tacit understanding with each other, the two glanced at each other, and finally Zhang Chao opened his mouth to explain the concept of "bad reviewer" to Liu Mancang and villager Shuqiang.

"Bad reviewer", the full name is professional bad reviewer, as the name suggests, is a person who lives by giving bad reviews to others, and is a new profession born from Taobao. There are many malicious buyers on Taobao who have become professional bad reviewers, specifically asking for money from online stores by giving bad reviews to online stores, and there are even "gang crimes" with the cooperation of many people.

Taobao online store has many evaluation indicators, but the most important of them are word-of-mouth and reputation scores, and malicious bad reviews from bad reviewers will reduce the data and rating of online stores.

When explaining these contents, Zhang Chao is not simply a professional explanation of terms, but also gives many vivid examples and detailed explanations in popular language.

After understanding Zhang Chao's story, Liu Mancang and villager Shuqiang were full of anger.

"Teacher Zhang Chao, according to what you say, then this 'bad reviewer' uses such shameless means, this should be regarded as breaking the law, right?"

"Yes, Teacher Zhang Chao, if such a person is in our village, he will definitely have his leg broken."

Seeing the anger of Liu Mancang and the villager Shuqiang, Zhang Chao immediately explained again: "Brother Shuqiang, not only you, but I am also very angry. Secretary Mancang is right, the behavior of these bad reviewers is breaking the law, which has been included in the law, which belongs to extortion, and the state has clear legal provisions for sanctions. ”

Villager Shuqiang's idea was also simple, and he quickly followed Zhang Chao's words and said: "Since it is a crime, let's call the police quickly." Let the patrol arrest all these bad guys! ”

In fact, Liu Mancang at this moment is angry and more anxious, because this bad reviewer's attack on the "Yuehu Village Mountain Goods Shop" is harming the interests of the entire Yuehu Village, and it is also the hope of getting rid of poverty and becoming rich in the bright Yuehu Village: "Then let's call the police now, but it's too late, tomorrow, I'll call the police when I get up tomorrow morning." ”

However, after hearing Liu Mancang and villager Shuqiang mention the police, Zhang Chao frowned slightly again: "Secretary Mancang, Brother Shuqiang, the police must be reported, I can't help but call the police, and I have to complain on the Taobao platform." But whether it is to call the police or complain about the situation on the Taobao platform, we need to have certain evidence. ”

At this time, Li Na also answered: "Yes, we have to talk about evidence in doing things, and now since we suspect or even determine that it may be a bad reviewer who is playing tricks, we must try to collect evidence." ”

Villager Shuqiang's idea is still simple: "Don't we already have these same batches, or even the same mountain goods, taken from multiple angles of complaint refund pictures as evidence?" Isn't that okay? ”

"Brother Shuqiang, these pictures can only be regarded as part of the evidence, which can only prove that there is a problem with the pictures of these bad reviews, but they can't prove whether the mountain goods they received are good or bad when we send them over. This is evidence, but if you want to be more powerful, you need more correlated evidence. I tried to sort through all the accounts for these bad reviews, but I didn't find any problems. As for the IP addresses of these accounts to place orders, we don't have the technology and permissions, and we can't see them. Saying that, Zhang Chao frowned again, as if he was thinking about how to get more evidence.

And at this moment, Li Na suddenly frowned slightly and said, "Teacher Zhang Chao, you are right, we really don't have much evidence now. And I still have a doubt, it stands to reason that these bad reviewers are all going to be blackmailed, and there is also my phone number on this online store, why have these bad reviewers not called me until now, but have been resolutely refunding and bad reviews? ”

For a while, Liu Mancang quickly followed this train of thought and subconsciously asked: "Yes, Teacher Zhang Chao, isn't the purpose of the bad reviewer to extort money?" Why didn't they call Village Chief Li Na and ask for money? ”

Villager Shuqiang's simple and honest face at the moment also frowned and said, "Could it be that these bad reviewers are not for money?" ”

Immediately, the four of them frowned slightly, but soon Zhang Chao hesitated and said: "Actually, about bad reviewers, what I just talked about are all traditional bad reviewers. With the development of the online e-commerce environment, some bad reviewers are no longer simply extorting online store sellers, because such behavior is severely cracked down on by the law and the Taobao platform. But according to some of the posts and news I read on the Internet, the bad reviewers have come up with a new trick, that is, they use the way of bad reviews to help some online store peers compete viciously. If an online store is unscrupulous and wants to attack its peers, it will pay some professional bad reviewers to attack the competitor's online store and make malicious bad reviews. In order to achieve the purpose of unfair competition and seeking illegal benefits. ”

Regarding Zhang Chao's explanation, Li Na, Liu Mancang, and villager Shuqiang subconsciously exclaimed at the same time: "Teacher Zhang Chao, are you saying that someone may be targeting (framing) us?" ”

But then Zhang Chao shook his head again: "I'm just guessing, I have no evidence." And we sell mountain goods in Yuehu Village, this is the first attempt, and the sales volume is not large, even if there are peers on Taobao, we will not ask bad reviewers to attack us. So I'm also confused about this matter now. ”

Then the four of them fell silent again, and in the end, although everyone did not find out why the bad reviewer attacked the "Yuehu Village Mountain Goods Shop", they also discussed a countermeasure, that is, to use the picture evidence that Zhang Chao has sorted out at present, call the police tomorrow morning, and complain on the Taobao platform.

Early the next morning, Li Na got up early and made a report and complaint on the official Taobao platform.

And after Liu Mancang also got up early, he called the town police station to report the case.

Because this kind of online unfair competition and possible even extortion is quite special, the town police station immediately reported it to the county public security bureau.

Subsequently, the county public security bureau attached great importance to it, and this matter was quickly known by the town, which was related to poverty alleviation work, as well as the livelihood and economic problems of the villagers' unsalable mountain goods, and the town also attached great importance to it, and also explained the relevance of this matter to the county government and the county public security bureau.

Finally, the county public security bureau sent a special person in charge of the network case to the town police station to investigate this "network bad reviewer case".

After seeing Li Na's complaints and reports, the official platform of Taobao also attached great importance to it.

Later, after communicating with Li Na, I learned that the case had been reported and investigated by the local county public security bureau, and that the Taobao online store of "Yuehu Village Mountain Goods Store" had been transferred to the name of the village collective enterprise, and the official platform of Taobao also showed their resolute attitude of cracking down on illegal crimes and breaking the rules of the online e-commerce platform, and actively contacted the relevant police handling the case, and then cooperated to assist in the investigation and provided more network background data in accordance with laws and regulations.

However, filing and investigating also requires an investigation process, and soon the person in charge of the county network case and the police from the town police station rushed directly to Yuehu Village to fully understand the situation.

The patrol car and the police entered the village, and directly entered the Yuehu Village Primary School and the village committee, which made Yuehu Village, which was originally relatively secluded and there were not many outsiders, instantly exploded.

For a while, the villagers began to discuss, and all kinds of speculations were indiscriminate.

In order to fully and objectively understand the situation, Liu Mancang also asked Liu Mancang to take them to the homes of those villagers who had sold mountain goods and make a record one by one.

Soon the truth about the police entering the village was slowly revealed, and at the same time, some people in the village began to panic.

In addition to those villagers who were greedy for cheap and shoddy before, the biggest reactions were Wu Guoqiang and Wu Zhibin's uncle and nephew.