Chapter 183: Slap yourself in the face

And the joint statement of those instant noodle brands on the Internet also raised the heat of this matter to a higher level at this time.

Many platforms have appeared related hot searches.

So the statements of those instant noodle brands have the opposite effect.

Because after those hot searches.

The videos played by Zhou Nan in the live broadcast room spread faster because of this.

The cumulative number of broadcasts on the whole network is millions or tens of millions at this moment.

As a result, the people who eat melons were immediately divided into several categories.

Some of these netizens who didn't buy these instant noodles are having fun at the moment.

They also don't care which side says what is true and which side says what is false?

There are even some people who prefer the statement of the instant noodle manufacturer.

Because they are still trying to see how much energy these manufacturers can burst out when they join forces.

Will the streamer who broadcasts these videos on the Internet still choose to fight them?

If both sides are tough to the end, and in the end there is a river of blood, it will be good.

And there are some netizens who can't keep it so calm.

All of them are brands that have eaten these instant noodles before, and some of them are even customers who have just ordered these instant noodle brands.

At this time, after they saw the video of several uncles stepping on sauerkraut in the soil, they were stupid.

Although after that, they saw the instant noodle brands make statements.

Although they saw a video of a self-inspection released by those manufacturers who joined forces.

But it's hard for them not to have a diaphragm mentality.

And none of those people dared to gamble.

Are those vendors telling the truth or false?

They only want to refund the instant noodles they bought.

And so for a while.

The stores of the instant noodle manufacturers that are in the midst of the public opinion storm are starting to be lively.

Of course.

The number of customers who come to buy is far less than the number of customers who come for refunds.

It is precisely because these announcements have caused a series of chain reactions that it seems to have made the follow-up development in a worse direction for those instant noodle manufacturers.

And 20-year-old Li Guangjun is one of those refunds.

At this time, he had already sent many messages to the customer service on his mobile phone.

The reply was all that.

【Please rest assured about the quality.】 】

Thank you for your feedback. 】

Thank you for your trust in our brand, we will work harder. 】

【Thank you for your support】

【. 】

and so on.

Li Guangjun found that no matter what he said, the customer service on the other side was just a few words back and forth, and it kept circulating.

So.

Li Guangjun's road to defending his rights was therefore stuck at the first hurdle.

He can't even reach customer service at the moment, let alone get a refund.

This made Li Guangjun start to get anxious.

Because he now lives with his mother.

His mother especially didn't like it when he went online to buy snacks like instant noodles and potato chips.

Every time Li Guangjun bought these things, he would be taught a lesson by his mother.

And the two boxes of instant noodles that Li Guangjun bought this time were secretly bought by him.

If his mother saw the news and saw the instant noodles he brought home, she might have lost her temper.

So Li Guangjun was really anxious at this time.

I am very eager to get in touch with the other party and go to the other party's return address.

But he just spent a long time fighting wits with a customer service who looked like a robot, wasting a lot of time.

Li Guangjun thought about it and felt that there was really no way, so he had to call the customer service number written in the store profile.

When he dialed the phone, a mechanical electronic female voice immediately came from the other end of the phone.

"Hello, welcome to XX instant noodles."

"Please press one for positive feedback cashback."

"XX, please press two."

β€œ.”

"Please press zero for manual service."

Li Guangjun couldn't help but be happy after hearing that he could contact the manual customer service by pressing zero.

He also began to have some hope in his heart to defend his rights.

He immediately pressed zero on the dial button on his phone.

And when he pressed a zero later.

It didn't turn to human customer service on the other end of the phone, as he expected.

But.

I continued to repeat the previous mechanical and electronic voices.

So he patiently waited for the option of manual customer service again, and dropped by one zero.

And so on and so forth.

Li Guangjun did this operation three times in a row.

He finally heard a change in his voice.

He just wanted to get angry at the customer service.

Unexpectedly, the other party still came from an electronic female voice.

Mechatronics has continued: "I'm sorry, but it's a busy time to live. ”

"Press one to continue waiting, and zero to end the call."

Li Guangjun was really a little nervous when he heard this.

He found himself waiting for half a day.

It turned out that he was completely being played as a monkey.

The more he thought about it, the more angry he became, and he almost threw the mobile phone in his hand to the ground.

Because the road to rights protection frequently falls at the starting point.

Li Guangjun's heart was furious at this moment.

He clicked on the chat history of the customer service again.

This time he didn't pretend either.

When I went up, I greeted the customer service of that store.

After that, he gave a bad review that was all one star.

Li Guangjun felt that the opposite side was also a mechanical customer service anyway, so he didn't have any psychological burden when he scolded.

After doing all this.

Li Guangjun felt that his mood was somewhat relieved, so he decided to find something else to do first, and then come back after a while to see if the phone could get through.

But Li Guangjun hasn't even been lying down for a long time to watch short videos.

Suddenly, he received a reply message from the customer service.

This time, the other party's avatar has changed.

And the messages replied to are also different.

It was clearly a message from a human agent.

The customer service named Xiaofang sent: [Dear, I just saw that you left a bad review in our store. 】

[Can you change this bad review to a positive one?] 】

[If you can, I'll give you my little sister my private WeChat, and I'll give you a red envelope when the time comes.] 】

If it was before.

This is another apology and a red envelope.

Li Guangjun will definitely feel that he will forget it, and will choose to compromise with the other party, as long as the other party is willing to let him return the goods.

But after going through all kinds of things before, like being played like a monkey.

Li Guangjun is angry at the moment.

And after he saw that the reply to him this time was a human customer service, he was even more angry.

He really believed that the other party was busy now, and he couldn't spare a human customer service to get in touch with him.

But it turns out.

It's all about him thinking about the other party.

After he gave the other party a bad review, the human customer service immediately posted it.

So the other party's previous behavior was completely perfunctory.

I don't want to do it at all, and I just ignore my request to defend my rights.

So Li Guangjun replied.

[Don't say it's ten dollars, if you give me fifty dollars now and kneel down and beg me, I won't delete this bad review!] 】

[Could it be that one of the bad reviews I said is a lie?] 】

[When I bought it before, I kept telling me that there was no reason to refund it in seven days, and I really believed it! ] 】

[As a result, when it came to the time for a refund, not only could the customer service not be contacted, but the phone could not be reached! ] 】

[But after I gave a bad review, you got up like a dog!] 】

[I actually believed in your brand before, and I thought that the news on the Internet might be fake. 】

[But now I'm sure you're the kind of black marketeers who can't guarantee even the most basic food safety!] 】

[So I don't want to refund the things I have in my hand now, I just want to give you a few more bad reviews, so that your products can't be sold to prevent you from harming more people!] 】

When Li Guangjun sent so many messages in a row.

The customer service who asked him to delete the bad review did not reply to his message.

So Li Guangjun, who finally got in touch with the real customer service, cut off the news again at this moment.

No way.

Li Guangjun had to change his thinking.

He decided to let this online shopping platform intervene now to sanction this kind of shady merchant.

If the online shopping platform doesn't care, he will go to the consumer association.

Li Guangjun suddenly found that as long as his thinking is not limited to this, there are still many ways.

But when Li Guangjun just wanted to exit the chat box and go to the platform to report.

The customer service who had previously contacted him to delete the bad review continued to message him.

This time, the other party only sent three words.

[Li Guangjun. 】

This made Li Guangjun dumbfounded.

He couldn't even figure out why the other party would pop his name in the chat box for a while.

And Li Guangjun thinks.

Where does a customer service get their name and information?

Even at this time, he was a little scared in his heart, and began to be inexplicably nervous.

And I didn't expect it to be after.

The customer service began to report all kinds of information about Li Guangjun again.

For example, his home address.

For example, what school he attended.

For example, what is he doing now.

The agent immediately began to taunt as soon as he had sent the message.

[No wonder the quality is so low, it turned out to be a garbage thing that I didn't finish in high school.] 】

[You now have a salary of 3,000 a month in your hands, and it's still very difficult to live. 】

[I'll give you another chance now, ten yuan, you delete the bad review.] 】

[I don't think I saw what you said before.] 】

[If you want a refund, I can also help you get a refund, as long as you pay for the postage yourself, send the things to us.] 】

[Think about it yourself, ten dollars is a lot for you. 】

After Li Guangjun saw this paragraph, he was stunned on the spot.

He was really fooled by the other party at first.

I also think that the other party did not use some hacking methods to obtain his personal information.

But after thinking about it for a while, he found out.

The information that the other party broke out is actually very easy to obtain.

After all, he has bought this instant noodle several times.

Sometimes he receives the goods at his own address, and sometimes he delivers the goods at the company's address.

It is likely that the other party used some illegal means to obtain these delivery addresses.

That's why it was just able to come out so quickly.

After figuring this out.

Li Guangjun felt that the other party was not terrible.

And after the fear subsides.

A nameless fire immediately rose from Li Guangjun's heart.

He read some of the other party's words mocking him.

Li Guangjun was really almost angry, he felt that he didn't steal or rob, and earning 3,000 a month hindered him.

And I came to defend my rights with him.

The other party not only did not discuss matters with him, but attacked his personality and his academic qualifications.

So Li Guangjun is ready to fight him to the end at the moment.

He replied immediately.

【Hurry up!】 】

[These addresses are real, if you have the ability, you can cut me along these addresses.] 】

[Now that it is a society under the rule of law, is Lao Tzu still afraid of you? 】

[I'm telling you that not only will I not delete the bad reviews, but I'm going to report you to the Consumer Association now!] 】

[Go to the platform to complain to you and close your store! ] 】

[You're right, I'm three thousand a month now.] 】

[But you won't have 3,000 soon, you just wait to be unemployed!] 】

Li Guangjun said that he directly blocked the store.

Then he began to call Xiaoxue's phone.

He also chose human customer service according to the mechanical and electronic sound, as before.

However, this time, after a few minutes of waiting, he successfully contacted the human customer service.

Then he told the other party about his situation.

After writing down Li Guangjun's words, the customer service of the consumer association on the opposite side said that he would verify what he said and would reply to him in five working days.

After hearing the result, Li Guangjun hung up the phone.

After that, he began to find customer service on an online shopping platform.

Started to frantically report the store.

and contacted the platform's customer service to report.

The message that the customer service replied to him was also that he would reply to his report in five working days.

Although Li Guangjun still trusts the platform and the Consumer Association.

I think that the other party will take the initiative to contact him in a few days and inform him of the result.

However, Li Guangjun feels that even if he reports it like this, it may be just a painless punishment for these manufacturers.

He thinks that after that, these manufacturers will definitely continue to operate like this.

After a period of time, his reports are like they haven't happened, and it is likely that the other party will not even change them, and continue to sell some instant noodles that do not meet the hygiene standards very arrogantly.

And that's exactly what happened.

A news software on Li Guangjun's mobile phone pushed a piece of news to him at this time.

After Li Guangjun saw the pop-up window, he immediately clicked in.

The page then redirected.

He saw a message posted by an official account.

The content of that announcement is to explain these hot searches that have just popped up on the Internet.

The official account made it clear in the announcement that this information was true.

And they have carried out an emergency spot check on the instant noodles of these manufacturers, and found impurities that exceeded the standard from their sauerkraut packets.

Those instant noodle brands that were exposed to cooperate with the black sauerkraut factory are all without exception.

This made Li Guangjun laugh out loud, and at the moment he just felt too relieved.

He has already imagined the picture of these manufacturers collectively apologizing and slapping themselves in the face.

(End of chapter)