Chapter 121: Crisis (1)
Mr. Fang still smiled on the phone: "Are you quietly complaining about me in your heart?" You explain to the family, say sorry to your family Xiaoyun on my behalf, and next time your uncle will send him a gift to make amends. Then I'm sorry for you, I'm going to have to delay in Shanghai for two more days. ”
"It's okay, it's work, it should be." Bai Zezhi can only say this.
Because of the temporary confession of Mr. Fang, Bai Zezhi was stranded in Shanghai. At this time, in the Chinese headquarters of Inter in Shanghai, Kong Yueying was also very busy.
After announcing the acceptance of returns the day before, there was a flood of returns all over the country, and in just one day's effort, the number was very amazing, and Kong Yueying faintly felt that the situation was wrong. She recalled the conversation with Bai Zezhi the day before, and had to admit that the problems pointed out by Bai Zezhi were right. She was somewhat remorseful for having trivialized the incident before.
When there was the first complaint, she didn't care. She has too many things to manage every day, the situation in the whole China, the liaison and communication with the headquarters, and the coordination of various relationships with government departments, major media, and important customers...... There are too many meetings to have and too many people to meet. Sometimes, she feels like a sitting doctor, meeting people one after another, and there is no time to breathe.
Quality complaints are handled by the after-sales service department, and if the media is involved, the publicity department will handle them in cooperation with the public relations consulting company. Kong Yueying has always been full of confidence in her team, but she didn't expect that what seemed simple to her would be made like this, and she was faintly unable to control the development of the situation.
Yesterday, she called the Minister of Propaganda and reprimanded her. The propaganda minister was newly appointed, a woman, and she reprimanded her so much that she cried on the spot. But no matter how hard she scolded, she couldn't relieve her anger, she hadn't moved such a big liver fire for a long time.
Then an emergency meeting was held, and several managers still thought that she didn't need to come forward, so she said with a straight face: "It's too late if you don't show up at this time, and at this time you are still thinking about things like rank and identity?" It is better to treat small things as big things than to treat big things as small things, not to mention, it is no longer a small matter, don't you still know the seriousness of the problem? ”
Last night, Kong Yueying slept very late, and got up early this morning. She drinks a cup of black coffee to refresh herself, and in a moment, she will go to the media for a television interview in hopes of making amends for her previous mistakes.
She read the prepared manuscript several more times, making one last revision to one of the words. After memorizing it by heart, fold the manuscript paper and put it in the bag you carry. The female propaganda minister and the senior technical manager were already waiting at the door, she picked up her bag, took one last look at her desk, and set off.
The interview with the TV media went very smoothly, Kong Yueying said all the questions that should be pointed out, and also launched a senior technical manager to make professional explanations and explanations of technical parameters.
When she walked out of the studio building, she hoped that the program would be broadcast as soon as possible, and that it would be broadcast immediately during the evening news time. For this reason, she found all the people she should be looking for, and the other party also gave her a guarantee that she must broadcast this show that night.
It was already noon, and the propaganda minister cautiously walked to Kong Yueying's side and reported: "The boss of Beichen has arrived, I have already booked the hotel box, and he has been saying that he wants to see you, you can see ......"
Beichen is the largest agent of Inter in the north, and when he came to Shanghai at this delicate time, he should certainly meet him. Kong Yueying nodded, and the group got into the car and drove towards the reserved hotel.